Quickbooks Online

4.3 (6,327)
Small business accounting software

Overall rating

4.3 /5
(6,327)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support Software
4.0/5

86%
recommended this app
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6326 Reviews

Tosif
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

QUICKBOOKS for INVOICING

Reviewed on 09/10/2020

Overall quickbooks is a good tool for small business to track expenses, invoice customers and track...

Overall quickbooks is a good tool for small business to track expenses, invoice customers and track the invoices received. You can even email and customize invoices right from the software.

Pros

Quicksbooks is a great software for the small busineess. It allows for invoicing customers in an easy way. If you are out of the limit for the invoices, you can make a small purchase and make it online and can access it from anywhere and everywhere from the tablet, pc or phone. It is a real easy way for tracking the invoices and marking them paid with accounts receivable. It also allows for digital time card where you can record the employees time of in and out. Great software and easy to learn.

Cons

The things you want to consider improving the software is it should give easy ways for tracking the accounts paid and invoices paid by the customer. Everything else looks pretty decent.

Alternatives Considered

OnlineInvoices

Reasons for Switching to Quickbooks Online

Quickbooks is easy to use than any other software. As it can be use with or without internet. For invoices online you need internet to access your files and folders. With quickbooks you can backup your data and use it anywhere from any device like phone, tablet and pc.
carisa
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to Use Accounting Software

Reviewed on 25/09/2023

We have been using quickbooks online for 15+ years. it has always been the #1 tool we recommend to...

We have been using quickbooks online for 15+ years. it has always been the #1 tool we recommend to clients for accounting. its easy to use, has all the features needed for our business and clients.

Pros

We recommend QuickBooks for all of our clients. It is easy to use, cloud based, affordable accounting software. They are constantly making changes and upgrades to the functionality and ease of use of the system. You can connect your bank accounts to get real time view of transactions posting. There are also a lot of options for apps that can be connected to the system to keep your bookkeeping efficient.

Cons

since the system is always updating sometimes you will see a glitch in the coding and it takes a day or two for them to correct it. Also with it being cloud based it can go offline from time to time, its not frequent but it has happened.

Alternatives Considered

Blackbaud Financial Edge NXT, Sage Intacct, FOUNDATION, and Xero

Reasons for Switching to Quickbooks Online

Cost and ease of use
Ashley
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Predatory Service That Takes Advantage of Small Businesses

Reviewed on 02/08/2023

I have been using Quickbooks for more than 3 years. I am a small business and they enrolled me in...

I have been using Quickbooks for more than 3 years. I am a small business and they enrolled me in instant deposits without my consent. I have incurred almost $1100 in fees that they will not reverse. Their customer service is abysmal and gives you the runaround. There is no human element in their service and continue to exploit small businesses they claim to support.

Pros

I like how easy they make it to invoice clients and for them to pay you.

Cons

They keep increasing their fees and enroll you in "services" without your consent and charge you outrageous fees.

Brian
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Slow to improve and major adjustment from desk top.

Reviewed on 12/07/2023

The transition from desk top to on line was pretty rigorous. I like most of the functions of the...

The transition from desk top to on line was pretty rigorous. I like most of the functions of the platform and there are lots more tools on this platform than the desktop.

Pros

I like being able to work from home, office, or on the road. The W-2 printing is easier and filing automatic tax documents is very nice.

Cons

We have a recurring issue with Quickbooks online in regards to our sales tax. We have spent hours on the phone with their online help desk to no avail. Each County in Missouri is able to adjust their sales tax rate every election cycle. The Intuit team is unable to get the tax rates to match actual amounts. Our rate adjusted up 18 months ago and I am still manually having to input the sales tax on every invoice. Intuit automatically inputs your location and will not allow you to adjust. Consequently, I have under collected my sales tax every period since the local rate changed. They won't adjust to the correct amount and I am not a perfect robot who always remembers to adjust each ticket from the automatic input tax to the actual.

Russell
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Quickbooks onling

Reviewed on 25/09/2023

Pros

Very easy to navigate. Quick and current overview of financials. Easy to pull reports

Cons

Would be considered expensive if you are a small company.

Alternatives Considered

Xero

Reasons for Choosing Quickbooks Online

More user friendly

Switched From

Sage 50cloud Accounting
Collin
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Quickbooks Online for E-Commerce

Reviewed on 11/09/2023

Very good experience. We are able to do everything we need to do at a decent price.

Very good experience. We are able to do everything we need to do at a decent price.

Pros

Easy to use. Relatively cheap. But much better than the free options. Great reporting and templates. Easy to do bookkeeping and connect our accountant / anyone who needs to view our books.

Cons

We are only able to connect a few accountants at a time for our price tier.

Alternatives Considered

Wave Accounting

Reasons for Choosing Quickbooks Online

Quickbooks has more features.

Switched From

Wave Accounting
Falak
Overall rating
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Best For Small to Medium Businesses with the Experiences

Reviewed on 12/09/2023

Best for Small to Medium Business as it is all online and can be managed from anywhere with all the...

Best for Small to Medium Business as it is all online and can be managed from anywhere with all the features and securities it provides.

Pros

It can be used anyone on any System as it is online and we dont need to be in the Office on the Server network. sEasy Invoicing and Estimates.Good syncing with the all the Payment Gateways and Bank account so its easy to manage all balances.Very well managed options to have all the statements and Balances as we need it.Many More features that are easy to use

Cons

Type of Products for all the businesses would be a add on but we can add as a Product or service type so that is an usable option.

Sanjna
Overall rating
  • Industry: Accounting Software
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

In the Cloud

Reviewed on 21/07/2016

Pros

It goes without saying that having access to one's clients' books online is most convenient and it seems that the industry trend is to make accounting and bookkeeping services cloud based. This saves a lot of space on the computer and everything is always backed up and up to date. The customer services is very convenient being available 24/7 and the agents are fairly knowledgeable about the product and how to resolve problems that arise during the course of cleaning up and reconciling. One important tool is the option to attach documents and exchange them with your clients directly withing Quick Books keeping them safe and secure.

Cons

Compared to other versions of Quick Books, there are certain limitations in that transactions can become easily duplicated while classifying transactions and reconciling bank accounts therefore that would be one of the first things to examine when the books don't balance. There are certain business types such as home health care businesses that often need to track clients' bank accounts in addition to the company books. Quick Books treats all of them as company bank accounts and is unable to track them separately.

Verified Reviewer
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Beginning

Reviewed on 15/09/2023

This is the only type of this is the only type of paperwork software are you like like to use with...

This is the only type of this is the only type of paperwork software are you like like to use with all of my clients

Pros

I like that QuickBooks offers a lot of trainings and certification with their software so you’re just not paying for something that you don’t know how to use

Cons

The only thing I dislike is the live trainings are set on certain dates, but there is YouTube videos. You can follow for training as well so I won’t be that pickyThe only thing I dislike is the live trainings are set on certain dates, but there is YouTube videos you can follow for training as well, so I won’t be that picky

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Product for most Small Businesses

Reviewed on 13/09/2023

Pros

Easy to onboard and integrate with other products.

Cons

Security features are lacking. Support is very poor in the event of a security breach.

Keirsten
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Quickbooks Online is not the same as Quickbooks Desktop!

Reviewed on 15/08/2019

We solved the issue of being able to log in from anywhere, however, we did go back to the desktop...

We solved the issue of being able to log in from anywhere, however, we did go back to the desktop version for report purposes.

Pros

It was easy to log in from anywhere and add transactions. It was super easy to take pictures of transactions and upload them into the online platform. QBO does work with Tsheets as well, but not in the way that the desktop is capable.

Cons

Job costing and certified payroll are not possible with Quickbooks Online. Many of the reports I need to utilize are not available with the online. It would be great for a small home type business, but anything where intricate reports are needed or as stated, certified payroll or prevailing wages, are just not possible with the online version. We ended up going back to Quickbooks Desktop due to the certified payroll and job costing/mapping.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing Quickbooks Online

We were trying to simplify our business by being able to log in mobile and from multiple devices. We switched back to desktop due to the reports that the online version does not offer.

Switched From

QuickBooks Desktop Pro

Reasons for Switching to Quickbooks Online

We initially went with online so that we could log in from any device. Now, we have the enterprise solutions desktop and keep a "working company file" on usb drive and utilize accountant copies.
Marie
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The Platform your Bookkeeper knows best

Reviewed on 20/10/2022

Pros

QBO does what you need it to do, makes invoiceing easy and my bookkeeper knows how touse all the fancy features. This makes it easy for the platform to adapt to myb usienss and produce the data I need and is most helpful for planning and forecasting in collaboration with my CPA and bookkeeper team.

Cons

Forecasting in the app itself is not a standard feature and way too expensive for small companies who are trying to scale, but literally cannot affor the very function to help us plan for whats on the horizon financially. My CFO/CPA has to do this manually in another spreadsheet with weekly cashflow projections instead. Bummer Could be easy. Also I hate that the mobile version and desktop version of my QBO account don't sync or communicate with each other. Its literally like having two sets of books and not useful. I could delete the app right now and not miss anything and probably avoid giving myself a heart attack by looking at out of date data.

Alternatives Considered

FreshBooks and Xero

Reasons for Choosing Quickbooks Online

Needed something more robust and wanted to hire a professional bookkeeper - amde the switch because they had to clean up my books anyway and QB is pretty standard in the industry.

Switched From

Wave Accounting

Response from Intuit

We appreciate you taking the time to write your review, Marie!

It's awesome to hear that QuickBooks has made your day-to-day tasks so much easier.

If you ever need help with your account or have questions, please feel free to reach out to us by phone or chat using the 'Help(?)' icon > 'Contact Us' in-account, and we'd be glad to get you taken care of!

All the best!

-Faith, The QuickBooks Team

Scott
Overall rating
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Too many problems with the Software and poor support

Reviewed on 30/08/2019

First, when I moved my business from Quickbooks desktop to Quickbooks Online, it cost me thousands...

First, when I moved my business from Quickbooks desktop to Quickbooks Online, it cost me thousands of dollars in accounting fees to fix all the errors that QBO introduced. The transition was a nightmare, and took months to sort out. Inuit was ZERO help during this time.

Since then QBO has gotten worse, not better. There are constant sync issues with bank accounts and credit cards, and QBO staff always recommend that you call your bank or credit card company. But these are QBO issues, and can only be resolved by QBO engineers, sometimes with the help of the bank or card company in question. It's ridiculous to ask a consumer to get involved in those kinds of issues, and a complete waste of time.

I have had numerous times where a credit card purchase showed as being processed, but only months later we found it didn't and lost the money - thousands of dollars in total. QBO and Intuit Merchant services take no responsibility.

Recently QBO forced Paypal as a payment option, and users cannot turn it off. But payments come in with no name associated with the payment. QBO insists this is a paypal problem, but it is not. A client receives an invoice online, pays it online, and then Quickbooks cannot match the payment to a name, but won't let you turn off paypal as an option. If clients pay an invoice just using your email, using paypal without QBO, then payments match. Clearly QBO has a big problem here.

Pros

It is convenient when it works. You can theoretically sync your bank accounts, credit cards and client payments, saving time in accounting and eliminating a lot of data entry

Cons

Merchant Services is expensive and unresponsive. The software has many bugs, and often won't sync with accounts for days or more. Tech support is hit and miss, and often I will resolve an issue before they can. In line ads are extremely annoying, and QBO treats its customers as a product, rather than a customer. There is no service level agreement and Intuit takes zero responsibility if they lose your data. They no longer have a phone number you can call. You have to wait for a callback, and many times they don't call back.

Alternatives Considered

Xero

Reasons for Choosing Quickbooks Online

We switched from Quickbooks desktop to Quickbooks Online so our accounting would not be tied to one computer.

Switched From

QuickBooks Desktop Pro

Reasons for Switching to Quickbooks Online

I chose what I knew. I didn't understand at the time however that Quickbooks Desktop and Quickbooks Online are like two completely different companies. They don't talk to each other, and QBO is an inferior product in many ways. These two things are not the same.
Ryan
Overall rating
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

QBO Works, But It Should Be Better Than It Is

Reviewed on 02/08/2022

Due to the massive price increase to move to a 60k+ ERP, QBO is probably still the way to go, it's...

Due to the massive price increase to move to a 60k+ ERP, QBO is probably still the way to go, it's just a shame that they haven't done a better job listening to their customers and implementing the MANY MANY requests and suggestions that they have been receiving for years.

Pros

You can login online from anywhere, and it does a great job of syncing with your bank accounts

Cons

The support is basically non-existent. Also, there is just no reason that they haven't implemented more customization options for how long this software has been out. They also make syncing with other programs sound good, but then limit what can actually be done on the back-end.

Alternatives Considered

NetSuite and Xero

Reasons for Choosing Quickbooks Online

QB Enterprise was getting left in the dark ages, and it simply isn't a user-friendly product.

Reasons for Switching to Quickbooks Online

We chose QBO over the many ERPs that we had looked at, because we ended up finding a product called OrderTime that does an excellent job syncing with QBO and takes care of our inventory and order management needs. If it weren't for OrderTime, we would have probably moved forward with an full ERP.

Response from Intuit

Hi, Ryan. Thanks for an honest review. This isn't the impression we hoped you'd have. We'd appreciate the opportunity to make this right. The best way to reach the QuickBooks Online Team is to use any of the methods listed here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0_US_en_US). We're always happy to help. All the best. -Kristina, The QuickBooks Team

Navine
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Excellent Software if you have help

Reviewed on 29/07/2021

I had a live hate relationship with quickbooks because while it was easy to use it can get messy...

I had a live hate relationship with quickbooks because while it was easy to use it can get messy quite quickly due incorrect categorization. That changed when I hired a bookkeeper to look over my books on a monthly basis.

Pros

Love quickbooks online well because it is online which means I can do my business from anywhere and anytime.

Relatively easy to set up and has video tutorials. Love that you can set up lots of subcategories which makes comparing information from different categories easy and more meaningful.

Love the new tags feature!!! I wholesale so I can see which wholesale reps are performing the best.

Makes bookkeeping and tax paying easy if everything is setup correctly and accounts are reconciled correctly.

Love the various reports you can pull from it. Profit and loss monthly, quarterly, annually.

Love how easy it is to create invoices and the option to get paid within quickbooks!! No more sending an invoice and then asking for a separate PayPal or square payment.

Cons

Categorizing some income & expenses can be tricky at times which can mess the books up and make you want to tear your hair out.

May Need a quickbooks bookkeeper to keep your books clean or will most likely mess it up.

Alternatives Considered

FreshBooks and Wave Accounting

Reasons for Switching to Quickbooks Online

Wa e was too basic and fresh books was limited in its functions.
Daniel
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent online bookkeeping software.

Reviewed on 23/09/2022

I love QuickBooks and this is the software of our choice for our practice.

I love QuickBooks and this is the software of our choice for our practice.

Pros

The reporting side is the best on the market, with many dimensions of data available, more than e.g. Xero, with only two tracking categories. I also like the support, being able to speak to a person if needed. Also the discounting referral system is very good.

Cons

VAT management and reconciliation can be quite tricky, as software often allows to change the previously submitted to HMRC data.

Alternatives Considered

Xero

Reasons for Choosing Quickbooks Online

I wanted to be fully online, to be able to work from any place.

Switched From

QuickBooks Desktop Pro

Reasons for Switching to Quickbooks Online

The full package provided free for the practice is a great piece of software.
Ahmad
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

QBO is excellent for non-profit except for a few limitations

Reviewed on 20/09/2022

It is the best for small size non-profits as long as one can find an away to produce end of year...

It is the best for small size non-profits as long as one can find an away to produce end of year donation tax statements

Pros

If you know how to setup the chart of accounts including using Locations and Classes you can fairly run non-profit accounting very smoothly. Data entry is simple. Reporting is fairly good.
Import and export functions are very good.

Cons

There are serious limitations with issuing end of year donation statements. One can't filter out sales and can't customize the statement text to meet regulations. The statements are very inflexible.

Alternatives Considered

Aplos

Reasons for Choosing Quickbooks Online

Online access and easier user experience

Switched From

QuickBooks Desktop Pro

Reasons for Switching to Quickbooks Online

Although Aplos was made for non-profits it didn't give us the flexibility to setup our chart of accounts to enable the required reporting across restricted/unrestricted funds, programs and bank accounts.
Claire
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Pretty decent accounting software with a good price point

Reviewed on 22/11/2022

I use Quickbooks on a daily basis for invoicing clients, bank reconcilliation as well as looking at...

I use Quickbooks on a daily basis for invoicing clients, bank reconcilliation as well as looking at the various reports. I have customised the reports to show the time period and categories that are useful for our business.

Pros

Intergrates with other accountantss practice software seemlessly. Easy to set up and get started.

Cons

You can not create a credit note from an invoice which would be useful instead you need to start from a blank document and type in the invoice information.

Alternatives Considered

Xero

Reasons for Choosing Quickbooks Online

Wave did offer the features that Quickbooks did and support for the UK preoduct was being withdrawn.

Switched From

Wave Accounting

Reasons for Switching to Quickbooks Online

Partner offers and value for money.
Steve
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great where fits - might leave you looking for more

Reviewed on 02/10/2019

Moved from QB Desktop. Love having access where-ever and multiple people able to access it. QBO...

Moved from QB Desktop. Love having access where-ever and multiple people able to access it. QBO is much less feature rich than QBD. But, with QBD, you have to either log into a server, or remote desktop. It's stuck in the 90's. So, to make it even work, we had to get a plugin to manage our inventory and orders. If QB Desktop version would move online, it would definitely be a 30 year leap back to the present.

Pros

Quickbooks is easy to use, widely known, and priced affordably. Good for a small business. Having it online was a necessity. Having it link to bank accounts so smoothly is nice.

Cons

If it's not the QB way, you have NO WAY. They are not interested in helping with any needs of YOUR business. If your business doesn't fit into THEIR way, too bad. But, overall, they have a good program that fits most of your business needs.
i.e. If you want sales orders and inventory management - you might as well be asking a rock.
i.e. If you want to use your own credit card processor, they will force extra steps on you and take away features and functionality.

Alternatives Considered

Zoho Books and Xero

Reasons for Choosing Quickbooks Online

Needed and online version.

Switched From

QuickBooks Desktop Pro

Reasons for Switching to Quickbooks Online

Neither Zoho or Xero were able to handle orders, backorders (purchase or sales), and inventory correctly. So, we had to go with QBO and a plugin.
Teara
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Bookkeeping software for dummies like me

Reviewed on 01/08/2018

do it myself bookkeeping

do it myself bookkeeping

Pros

I was able to get up and running with bookkeeping quite quickly; I expected it to be difficult since I had no knowledge of bookkeeping, but it wasn't. I have used it to run payroll, send invoices, manage expenses, receive payment, etc and find it all to be very intuitive.

Cons

For my web design business, Quickbooks is all I need as a bookkeeping software. But for my husband's trucking business, it just lacks some necessary functionality and we found a more elaborate tool was needed ... which was too difficult for me to figure out, so for his business we had to outsource the bookkeeping. But I still use Quickbooks Online for my own more basic business.
I find the desktop app that you can install (to connect to the online version) is often unstable and becomes unresponsive. I also find that there is confusion between my Quickbooks Online account and my TurboTax account (both are made by Intuit), when I change my password for one, it changes my password at the other site as well .... weird and took me a number of lockouts to figure out what was happening. Best to use separate email addresses for each of the tools I think.

Response from Intuit

Hi Teara. Thanks a ton for your expert insights, and your review. You're correct that changing your password for one product will affect it across others. If your user ID is the same for each log-in, this feature is designed to help streamline logging in. As an added layer of security, we offer multi-factor authentication so your info is safeguarded.

As for instability in the desktop app, you can easily solve these issues by clearing the cache. After logging in, select Help > Reset App Data and you'll be good to go.

Should you guys have any questions about the functionality missing for your husband's trucking company, feel more than welcome to email me directly ([email protected]). I'd be glad to discuss your options in that respect and look forward to hearing from you both. In the meantime, I encourage you to swing by our Resource Center (https://intuit.me/2rI3OKd), where you'll find walk-through guides and tutorials for working in QuickBooks.

Jess, The QuickBooks Team

Anna
Overall rating
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Use QuickBooks to feel Empowered and Efficient while running your business

Reviewed on 16/05/2019

As an ASL Interpreter, I met many self-employed freelancers in my field. I was very apprehensive...

As an ASL Interpreter, I met many self-employed freelancers in my field. I was very apprehensive about transitioning from staff employment to self-employment. Luckily, I decided to try the Self-Employed option through Quickbooks. It's been a great experience. As a "first generation freelancer", I depend daily on the tracking tools that QuickBooks provides. Before, I faced daily anxieties about whether or not I was documenting my expenses and mileage correctly. Now, I track this information confidently with Quickbooks, and am able to spend more of my cognitive and emotional energy on my actual work and passions.

Pros

I mostly use the "QuickBooks:Self-Employed" features of this software. I love the versatility with the mileage tracker that allows me either to have trips automatically tracked or to add and delete trips on my own. Living in a metropolitan area, the mileage tracker will sometimes count rides on public transportation as a car ride. I'm easily able to delete that trip and also check on my transactions to make sure that the money spent on transportation is documented appropriately as business or personal.
One of my VERY favorite features are under the "Reports" section. I love the ability to get a preview of what kind of information I'll be sharing at tax time. I can download an excel spreadsheet that breaks down all of my Schedule C Transactions as a different page for each category (assets, meals, etc.). Before I started using Quickbooks, I didn't even know what most of these terms event meant! Now I'm able to work more freely and confidently as a "first generation freelancer".

Cons

When manually adding a trip to the mileage section, you are able to input the beginning address and the end address. However, QuickBooks does not have a feature that will calculate the miles between those addresses. As of now, I have to go back to my Google Maps app to see what the number of miles were. It makes the experience less fluid.

Charlee
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Thorough, organized bookkeeping software with plenty of features

Reviewed on 08/10/2020

Overall, Quickbooks has been very valuable to my business, easy to use for both clients and myself,...

Overall, Quickbooks has been very valuable to my business, easy to use for both clients and myself, and organized in terms of layout and use. However, I wish the fees charged for processing payments were lower.

Pros

For my business, I send monthly invoices, so Quickbooks' invoicing feature and the ability to accept all kinds of payments is a must for my business. I find the invoices simple to create, and they look professional and attractive on the customer's end. I also like that I am able to customize the invoice template easily so that I can modify how it appears to the customer. My clients have not had any problems paying through Quickbooks' invoices, and most of them actually prefer to pay this way rather than through other methods such as cash or checks. I like that I am able to select or deselect payment methods for each individual customer. Quickbooks' system has simplified my payment process and my clients are satisfied.

I use the Quickbooks Online feature of adding my accountant to my account for no additional cost, and I like this feature because if I have any problems or questions, I don't have to try to explain in detail each concern; instead, my accountant can just log into my account and view any discrepancies herself. This has been a lifesaver on multiple occasions.

Another feature I like is the ease of use with categorizing bank transactions and expenses. Quickbooks suggests categories and automatically matches most transactions that it estimates are paid invoices. They are correct the majority of the time, and this makes matching payments to invoices a breeze. I also like the records that Quickbooks makes, such as records that show my profit and loss by month.

Cons

While Quickbooks is very critical to my business and makes bookkeeping easy for me, I do find the payment processing fees a bit expensive. I suppose the fees are on par with other payment processing systems; however, at the end of the month, it is a bit surprising to see how quickly all of the individual payment fees add up on top of the $25 I pay each month to have Quickbooks Online. My complaint about this software would definitely be the fees associated with payments my customers make through Quickbooks.

Maurine
Overall rating
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Customer satisfaction does not seem important to the Quick Books Team

Reviewed on 17/03/2020

The experience with the Customer Care employees was very frustrating. I felt they were really not...

The experience with the Customer Care employees was very frustrating. I felt they were really not interested in helping me.

Pros

I like to be able to do bank feeds, putting my transactions directly into my accounting software. I also like the graphs that are available to the user.

Cons

We are a small company and I do much of our accounting input myself. I tried to purchase the on line Quick Books on two separate occasions. I was told it would be easier for me to get assistance if the books were on line. The first time they couldn't convert my file from my Desk Top version but continued to charge me for 18 months, even after I had cancelled it. That should have been my lessons to stay away from the addition of"on line" to my existing account. However, 3 years later, I was again prompted by my accountant on how it would simplify the business accounting; I tried again. AGAIN they couldn't merge my older version of Quick Books to the on line version without first updating and charging me even more money. I immediately cancelled the on line version and went with a desk top version. I got the Quick Books support employees name and a phone number and his assurance that the account was cancelled. When a question arose on my desk top version I found that the ON LINE version was not cancelled after all. I once again had TWO accounts and they would be charging me. My frustration was extremely evident and I was told to take it down a notch or they would "disconnect" me. I use quick books because I feel like getting another software would be difficult to transfer everything that I have in my files for the past 10 years. I am never satisfied with their customer service and the software is difficult to keep up with changes from year to year.

Angela
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

On the expensive side for small entrepreneurs

Reviewed on 27/01/2022

Overall, Quickbooks Online had the items I needed, but their recent software and price changes have...

Overall, Quickbooks Online had the items I needed, but their recent software and price changes have pushed me into a version that lacks what I need and leaves me with unnecessary, bloated accessories. There aren't many options out there that sync as well with online shops. QBO should consider allowing a small inventory and budgeting option for the less expensive versions and listen to their customer's concerns more.

Pros

I appreciate the easy connectivity with apps so I can connect my e-commerce shop. The layout makes the difficult task of financial management not seem so overwhelming. Reconciling with my banks is convenient and matches my transactions well. I also depended on it to aid me in tracking sales tax.

Cons

The software's selection of options with each plan is ridiculous. I started with the Plus version to keep track of a small amount of inventory, although most of the products I sell are POD. I also appreciated the budgeting aspect. They started adding extras such as mile-tracking, and now they sync with Mailchimp, but I already have a cheaper mile-tracking app for my business and sync with Mailchimp through my website. During the pandemic, they increased their prices (horrible timing for small businesses) and forced me to scale down to the Simple Start version. This version doesn't have the inventory function or budgeting (something that should be standard across the board).

To make matters worse, for the six years that I have been using the program, they have yet to fix an issue with the sales tax part, specifically modifying the start of a sales tax calendar. This issue has caused headaches for me every year, and no one will address it when I, and many others, bring it up.

Alternatives Considered

Zoho Books, FreshBooks, and Xero
Mohammad Ismail
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Accounting SoftWare for a Medium Business Enterprise

Reviewed on 28/09/2022

5 Stars Excellence

5 Stars Excellence

Pros

1. Quickbook is a Friendly Software and easy to understand and easy to use for daily tasking activities.
2. It Contains PROJECTS thar will help you organized your Contracts and Project undertaken, it will give you the calculation of profits and Earnings, You will determine too your looses on its projects and will help you understand how did you lost for a certain projects.
3. QB helps you to organized your Business Intruments, such as Purchase Order Issuance, Delivery Note issuance, You can make Sales Order Acknowledget for new Orders you received from each Customers.
4. And Since it is an Accounting Software it will help you to Organized almost everything a Big Company needs to records such as making Journal entries, Creating Chart of Accounts, Organizing Products Inventory, Creating Product Entries for Pricing purposes, It will Records the Cost of Sales and Cost of Purchase.
5. For Contracts Services it will help you calculate the Manhour Cost of each Employees reporting to complete thier Jobs in a Certain Contracts or Jobs Undertaken that requires a specific Project Completion.
6. Quick is Superb and Easy to use, and it is also inter-active as if you are talking to live person because it contains an Artificial Intelligence to remind you that a certain transaction had been duplicated for example and when you need to amend something inside the System it will automatically ask you if you wanted to continue & retains attachments in your file, Recurrence Tasks is available too

Cons

1. Online Traffic only, Needs to restart