--- description: Detailed reviews on CDK Global based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare CDK Global with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CDK Global Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [CDK Global](/software/2047704/cdk-global) # CDK Global Canonical: https://www.getapp.ae/software/2047704/cdk-global Page: 1 / 10\ Next: [Next page](https://www.getapp.ae/software/2047704/cdk-global?page=2) > CDK delivers unified, secure dealership software solutions for automotive dealerships that need to manage Sales, Service, Parts, Inventory, Accounting and customer engagement in one place. > > Verdict: Rated **4.1/5** by 207 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CDK Global • Fully integrated dealership software solutions across all departments • Fast, personalized support with sub-two-minute response times • Secure, SOC 2-compliant infrastructure • Role-based workflows and automotive-specific functionality • Suites tailored for enterprise, independent and multi-rooftop dealers • Industry-experienced support and Services teams • 50+ years of automotive expertise and 15,000+ dealerships served • Technology that improves margins, productivity and customer loyalty ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 207 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CDK Global - **Founded**: 1974 ## Commercial Context - **Pricing Details**: CDK Global does not publicly publish pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Accounting Software - Contact Database - Contact Management Software - Document Management Software - Financing Management - For Automotive Dealerships - Forecasting - Interaction Tracking - Inventory Management Software - Lead Management Software - Lease Tracking - New Car Dealer - Reporting/Analytics - Sales Floor Management - Service Department - Used Car Dealer ## Support Options - Knowledge Base Software - Phone Support - Chat ## Category - [CRM Software](https://www.getapp.ae/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.ae/directory/230/crm/software) - [Auto Dealer Software](https://www.getapp.ae/directory/201/auto-dealers/software) - [Auto Dealer Accounting Software](https://www.getapp.ae/directory/1361/auto-dealer-accounting/software) ## Alternatives 1. [Carsforsale.com](https://www.getapp.ae/software/115591/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.getapp.ae/software/2049810/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.getapp.ae/software/110575/dealercenter) — 4.9/5 (1479 reviews) 4. [Autodeals](https://www.getapp.ae/software/2048532/autodeals) — 4.8/5 (15 reviews) 5. [AutoRaptor CRM](https://www.getapp.ae/software/116691/autoraptor-crm) — 4.6/5 (273 reviews) ## Reviews ### "Nice System Overall" — 5.0/5 > **Angela Bowder -** | *1 August 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Very easy crm to use. Training is great. > > **Cons**: Like anything else, need to hold people accountable to input data, cross off tasks, read reports. Lot of little errors and the mobile app is something to be desired. > > We have been with eLead over 2 years and very happy with how the system has helped us. Look forward to how they continually evolve. ----- ### "The Best CRM is the One You Actually Utilize" — 5.0/5 > **Verified Reviewer** | *30 July 2021* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: I like that I can have more than 1 customer record open at once. I like that it is web-based. I like the ability to customize every process as needed. The email campaign setup is easy. > > **Cons**: Customer service is nonexistent. I'm unable to customize the workflow myself - Elead must do it but elead rarely returns calls. I had to send a cancelation email to get a response after months of trying. > > I like it. It is easy to use. I would recommend for a company that won't need much support from Elead. ----- ### "Decent software just not recommended for a service center" — 3.0/5 > **Danny** | *10 January 2023* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10 > > **Pros**: I really like the financial side and tracking of the company financials within the program. They do a very good job at this software does a good job with the dealership sales side that seems to be where they spend most of their effort making it right > > **Cons**: This software does not have a proper scheduler that functions for a service center. This software does not have a good functionality of a service department scheduling of technicians might as well be nonexistent. This company does not do a very good job at customer service and knowledgeable staff. > > The financial and dealership side is the only value that we found in this program. We are not happy with what they promised us as far as for our service department and they don’t seem interested in solving their issues anytime soon. ----- ### "Best CRM in the industry" — 4.0/5 > **Verified Reviewer** | *7 August 2018* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: It functions as you'd expect and it's highly customizable. > > **Cons**: There are a lot of antiquated functions that accomplish the same goal which makes limiting user access a pain to manage because there are so many loopholes to dodge accountability. It needs more active-management capabilities instead of relying on manual reports i.e., pop-ups for Manager to Review approvals. > > Great company, great people, best CRM in the industry. ----- ### "A Robust System" — 4.0/5 > **Verified Reviewer** | *18 December 2018* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: I specifically like case management section in DealerSuite, I can quickly search all of my open cases by a specific date range, or just all of my cases since I started using the software. Additionally, once you click on a case to review it, CDK does a great job of neatly organizing the case notes in a manner that creates a simple environment that is easy to read. Their support is extremely helpful and everyone I have worked with their truly seems to want to help resolve your issue, and also recommend more efficient ways at tackling tasks in the system. > > **Cons**: The only difficulty I have with this software is that it is only accessible via Internet Explorer. As an employee of a company that uses Mac products exclusively, this presents a large problem as Internet Explorer is not available to Mac users, so I have to use a 3rd party application that runs through Chrome and immitates IE. I would have no complaints whatsoever if CDK was able to make their software usable on Chrome\! > > I use CDK Global on a weekly basis to support my customers, and I have found that it is the most user friendly tool out of its competition. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.ae/software/2047704/cdk-global?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2047704/cdk-global) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data