Kylas Sales CRM

4.8 (458)
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Overall rating

4.8 /5
(458)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support Software
4.8/5

98%
recommended this app
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458 Reviews

Alisha
Alisha
Overall rating
  • Industry: Financial Services Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Kylas Review

Reviewed on 25/05/2023

Over its great to use Kylas as you can assign leads systematically to sales team and get its timely...

Over its great to use Kylas as you can assign leads systematically to sales team and get its timely review

Pros

Kylas has many options of filter and sorting to find the data that I need

Cons

It is difficult to delete leads sometimes

Response from Kylas

Thank you for sharing your valuable feedback with us, Alisha! We are glad that you like lead management and the filters we offer for easy data management. We are updating our feature set so that you don't face any glitches again and we will send you updates regarding the same soon.

ritesh
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Kylas is very effective crm with lot of features

Reviewed on 14/12/2022

Over all experice is good, purpose is fully solved , as each and every lead is now under our...

Over all experice is good, purpose is fully solved , as each and every lead is now under our control, and leads are getting distributed automatically and i am fully able to check of what activity is taking place to our leads,

Pros

Lead capture via diffrent sources of portals, Integration is very good in kylas, Pipelines to categories leads, Workflow is very effective for lead distributions, Automated emails & SMS to executives for notifications so that they respond on time, Notes making are very user friendly. all of them at such price is amazing , and best part is they have very prompt customer support & Regular upgrade. the CRM Which i purchased 1.5 years back , and what it is now is completely different, they have added lot of features which was not part of crm initially

Cons

This software does not allow direct emails from the crm , Few more things colour marks, lead ratings are yet to come

Response from Kylas

Hi Ritesh, you made our day! Your feedback means a lot to us. We are glad that you highly thought of lead management, pipeline management, workflow automation, and customer service. We feel excited to tell you that you can now send direct emails from the CRM as we have recently introduced a bulk emailing feature. We are also ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

Stalin
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Class Data Lead Management

Reviewed on 17/02/2023

Good

Good

Pros

Easy Flow Management with Better Customization Facility

Cons

User Report not friendly. The user or Owner has not logged in But still, reports capture the same.

Response from Kylas

Hey Stalin, thank you so much for your valuable feedback! We are glad that you like the flow management and customizations offered by Kylas. We are improving our features including reporting and will update you when you can start using the same.

Jhilmil
Overall rating
  • Industry: Investment Banking
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Elevate Your Business with Kylas CRM

Reviewed on 16/05/2024

Pros

Its seamless user experience combined with powerful features that streamline lead management, pipeline tracking, and customer engagement, ultimately boosting productivity and driving results.

Cons

One aspect that could be improved in Kylas Sales CRM is the level of customization available for certain features, as more flexibility in tailoring specific functionalities to unique business needs would enhance its overall versatility.

Response from Kylas

Hi Jhilmil, Thanks a lot for sharing such a wonderful review with us! We are glad that you are having a seamless user experience with Kylas. It's also great to know that you appreciate our features such as lead management, pipeline tracking, and customer engagement. We would like to tell you that we are currently working on our feature set, including the customizations, and will update you shortly.

Rahul
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Glad that an Indian Company has built a high quality affordable CRM solution

Reviewed on 16/12/2022

As a startup in healthtech sector, we struggled with lead management and nurturing customers. This...

As a startup in healthtech sector, we struggled with lead management and nurturing customers. This app helped us be more organised and keep track of the sales activities. I had used salesmate before this and once I shifted, I never looked back. There are more number of integrations and thoroughly thought out features . Thanks for making our sales easier.

Pros

Highly cooperative people and very hardworking. The customer interaction and after sales support is phenomenal. They have a good record of sending weekly major updates and improving on all the issues. I loved how seamless it works on both desktop and mobile.

Cons

There are still some knicks to be solved and features to be implemented. But knowing that it has been only 2 years and still at par with other CRMs, it's commendable.

Alternatives Considered

Salesmate, Zoho CRM, Salesforce Sales Cloud, and HubSpot CRM

Reasons for Choosing Kylas Sales CRM

1. Made in India2. More integrations3. Good After sales support4. Affordable

Switched From

Salesmate

Reasons for Switching to Kylas Sales CRM

1. Made in India2. Affordable

Response from Kylas

Hi Rahul, thanks for sharing your experience with us! We are glad that you thought highly of our customer support and mobile app. It's good to know that Kylas is helping your workflow automation. We are constantly working on improving our customer's experience and will update soon regarding the new features.

Girish
Overall rating
  • Industry: Insurance Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Cost effective and user friendly

Reviewed on 02/06/2023

Excellent...!!

Excellent...!!

Pros

It allow me to get a proper productivity of employees. Report s are fetching as per my requirements. Data management is proper and very easy. It helps me to get proper details on each task. CRM is fully customizable.

Cons

As of now there are no cons, we are still implementing new things and API's and few more integrations are yet to be happen.

Reasons for Choosing Kylas Sales CRM

Cost and the functionality of the CRM.

Switched From

LeadSquared

Reasons for Switching to Kylas Sales CRM

It is more cost effective and features wise it is better option we are looking forward for the better durability.

Response from Kylas

Thanks a lot for sharing your valuable feedback with us, Girish! We're thrilled to hear that it has been a cost-effective and user-friendly solution for you. We're glad that the CRM has allowed you to improve employee productivity, generate customized reports, and manage data easily. Also, we are updating our feature set and will soon update you about the same.

Prasanna
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Most Affordable yet Feature Heavy CRM

Reviewed on 22/03/2023

Great

Great

Pros

Lead Capture Integration, Lead Management and Automation are the best

Cons

The requirements section is placed at the bottom than at the top. When adding a new lead, we have to scroll down past lot of unnecessary sections to get to requirements and budget.

Alternatives Considered

Sell.Do and LeadSquared

Reasons for Choosing Kylas Sales CRM

Needed to manage better

Reasons for Switching to Kylas Sales CRM

The pricing for almost same set of features and customer support

Response from Kylas

Hi Prasanna, we are glad that you shared your valuable feedback with us! Thank you very much! We appreciate that you enjoy lead capture, lead management, and automation with Kylas. We are ramping up our feature set including the dashboard and will soon update you regarding the same.

Devendra
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Sales CRM For PR & Communiation Firms

Reviewed on 06/02/2024

Over good experience with the support and usage.

Over good experience with the support and usage.

Pros

Lead automation and enrichment, and automation workflows. Easy to upload bulk data and simple dashboard presentations. The free call log feature is best for tracking the agent's service.

Cons

Webhook creating and integration is not so easy.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Kylas Sales CRM

Its was cheaper and had all the features required.

Response from Kylas

Hi Devendra, thank you very much for telling us how you feel about Kylas! It's great to know that you appreciate certain Kylas features such as workflow automation and dashboards. Also, we are revamping our feature set, including the webhooks feature, and you will soon be updated about the same.

Roshni
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Handy CRM

Reviewed on 20/02/2024

Amazing experience overall, simple to use.

Amazing experience overall, simple to use.

Pros

It’s so easy to use Kylas. Nothing about it is so difficult. Being a daily user of Kailas, love how simple the work gets.

Cons

Nothing as such. Easy to use when compared to other crm

Response from Kylas

Hi Roshni, Thanks a lot for sharing your review about Kylas! We are delighted to know that you find Kylas easy to use and affordable. Also, we are working on some new features and will soon send you updates about them.

Stephanie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Kylas x LIFTR

Reviewed on 08/02/2024

Good experience. One of the easiest CRM tool we have used.

Good experience. One of the easiest CRM tool we have used.

Pros

Easy lead management. It's like a one pot meal.

Cons

Few of the integration we want wasn't available

Response from Kylas

Thanks a lot for sharing such wonderful feedback with us, Stephanie! We are glad to know that you like Kylas' features such as lead management and integrations. We would like to tell you that we are updating our feature set to improve your user experience and will soon update you about the same.

Himanshi
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Kylas CRM review

Reviewed on 19/10/2023

Pros

Linkage between Leads, Deals, Company, Contacts, meetings and tasks

Cons

Company is the last module to get software updates

Alternatives Considered

LeadSquared

Switched From

LeadSquared

Reasons for Switching to Kylas Sales CRM

Cheap compared to other CRMs and provides multiple features for the price point

Response from Kylas

Hi Himanshi, thanks a lot for sharing your valuable review with us! We are so happy that you appreciate the linkage between Leads, Deals, Companies, Contacts, meetings, and tasks in Kylas CRM. Currently, we are working on improving our feature set and you will be updated shortly about the same.

Lakshmi
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Experience with Kylas

Reviewed on 19/04/2023

The overall experience has been very smooth, learning new features everyday with the support which...

The overall experience has been very smooth, learning new features everyday with the support which in our case is Sreetama, who is constantly available for any queries and questions and ensure to solve the issues with a could of hours max.

Pros

The customer support is always there to help us out no matter how minuscule the problem may be. Their constant assistance helps us work with ease. Most of the service providers do not have this kind of support and assistance for the customer, which is the reason I feel Kylas would be distinctive.

Cons

1. For our Organisation, we would like to be able to customise the labels such as label "Deals" must be able to change it to any label of our choosing.2. The products and service must have a provision to have categories and sub categories.

Alternatives Considered

Zoho CRM and Zendesk Suite

Reasons for Switching to Kylas Sales CRM

The responsiveness and assistance provided by the teamCost very reasonable for small businesses Attention given to customers when needed

Response from Kylas

Hello Lakshmi, thank you for sharing your valuable review with us! We are glad that you like the customer support we offer to make your experience better. FYI, we only allow changing Lead and Contact names for now but will soon allow Deal name change as well. We will soon send you updates about our new features.

Mintum
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Value for Money & Ease of Use

Reviewed on 09/11/2022

I would rate my experience as 3 Star+. It can be highly improved after availability of many...

I would rate my experience as 3 Star+. It can be highly improved after availability of many requested features.

Pros

Ease of use and excellent Customer Service compared to other Softwares in teh similar category

Cons

1. Field Options in Report Downloads. Eg. Qty does not download 2. Product Field is downloaded with Qty & % in the same Excel Column3. Cannot move columns in Deal/Lead Form as per desired sequence4. Cannot delete various columns in Deal/Lead Form as per requirement of a specific Business5. Company view rights as per Owner6. Contact Linked with Company do not show in Deal automatically

Alternatives Considered

Zoho CRM and Salesforce Sales Cloud

Reasons for Switching to Kylas Sales CRM

Human interaction with Customer Service. Video/Audio call support witha live person, Cost of the Software, Unlimited Users option in package price

Response from Kylas

Hello Mintum, we highly appreciate your feedback about Kylas. We are glad that our customer service team helps with your issues. We are currently working on our features including the field options and will update you shortly on when you can start using the same on Kylas!

vivek
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Globe capacitors review

Reviewed on 05/07/2023

we are satisfied with the Kylas software and especially Sreetama ji and team's Support feature are...

we are satisfied with the Kylas software and especially Sreetama ji and team's Support feature are good and most important the after sales service also satisfactory.

Pros

Lead management is good also the task managment was according to the requirement overall every thing is satisfactory

Cons

we can not go to direct lead interface while clicking to the tasks via Outlook/Email .

Response from Kylas

Hi Vivek, thanks for sharing your valuable feedback with us! We're delighted to hear that our lead and task management features meet your requirements and provide overall satisfaction. Also, we would like to mention that we are updating our feature set and we will soon update you about the same.

Gurjeet
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Kylas CRM good to use

Reviewed on 02/05/2023

Kylas CRM is ease to use, Supporting team, Cost efficient product, all leads management at 1 place,...

Kylas CRM is ease to use, Supporting team, Cost efficient product, all leads management at 1 place, reporting heirachy, Unlimited users we can create.

Pros

Cost efficient, Ease of use, Excellent Support, Impresive Lead, Contacts Management

Cons

List view of Report is not available for any activity or module.

Response from Kylas

Hello Gurjeet, we are glad that you shared your valuable review with us! Thank you so much! We appreciate that you highly thought of the pricing, ease of use, customer support, and lead management features. We would also like to mention that we have list views and report options for various activities including meetings and tasks. You can get in touch with us if you need any help. Also, we will soon send you updates about our new features.

Gopinath
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Unleashing Business Potential using Kylas CRM

Reviewed on 06/12/2023

In conclusion, Kylas Sales CRM user-friendly interface, customization options, automation capabiliti...

In conclusion, Kylas Sales CRM user-friendly interface, customization options, automation capabilities and excellent customer support make it a top choice for any business looking to elevate its customer relationship management game. I wholeheartedly recommend Kylas CRM to anyone seeking a reliable, efficient, and feature-rich CRM solution.

Pros

The best part is Automating routine tasks such as email campaigns, lead scoring, and follow-ups has not only increased our team's productivity but has also improved our overall customer engagement. The analytics and reporting tools further empower us to make data-driven decisions, allowing us to optimize our strategies for better results.
During the onboarding process, Tech Genius in Action: A Grateful Nod to [[sensitive content hidden]] in Kylas CRM Journey"

Cons

While purchasing license for sales department, need minimal access or usage in Kylas Marketplace also.

Alternatives Considered

LeadSquared

Response from Kylas

Hi Gopinath, thank you for your wonderful review! We're thrilled to hear how Kylas CRM has boosted your team's productivity and customer engagement. Your feedback on the need for minimal access in Kylas Marketplace during license purchases is valuable. We are currently working on updating our feature set to improve your experience and will soon update you about the same.

Pratik
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent CRM Solution for Streamlining Customer Relationships

Reviewed on 20/06/2023

Pros

I have been using Kyas CRM for my business for the past year, and I must say it has completely transformed the way I manage customer relationships. This CRM solution offers a comprehensive set of features that have greatly improved our sales and customer service processes.One of the standout features of Kyas CRM is its intuitive user interface. It is incredibly easy to navigate, and the learning curve for both myself and my team was minimal. The software's clean design and logical layout make it a pleasure to use on a daily basis.The contact management capabilities of Kyas CRM are top-notch. It allows us to store and organize all customer information in one central location. This has made it much simpler to track interactions, manage follow-ups, and stay on top of our customer communications. The ability to add custom fields and tags has allowed us to personalize our data and tailor it to our specific needs.

Cons

Reports and dashboards is not that much good as compare to other crm

Response from Kylas

Hi Pratik, thank you very much for sharing your valuable feedback with us! We're thrilled to hear that Kylas helps you manage customer relationships and improve your sales and customer service processes. It's also good to know that you find our user interface intuitive and easy to navigate. We are improving our feature set including reports and dashboards and will soon update you about the same.

Srikala
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Centralized Lead Management

Reviewed on 16/05/2023

Pros

Kylas CRM likely provides a centralized platform where we can store and manage all our leads' information, including contact details, interactions, and any relevant notes or activities. This can help my team stay organized and have a comprehensive view of each lead's journey.With Kylas CRM, we can likely segment our leads based on specific criteria such as demographics, behavior, or interests. This segmentation allows us to target specific groups with personalized auto messages, increasing the relevance and effectiveness of our communications.Kylas CRM's auto messaging functionality enables us to automate the sending of predefined messages to leads at specific stages of their journey or based on certain triggers. This automation helps save time and ensures consistent and timely follow-ups, improving our lead conversion rates. CRM likely provides tracking and analytics features that allow us to monitor the performance of your auto messages. we can track metrics such as open rates, click-through rates, and conversions to measure the effectiveness of our messaging strategies and make data-driven improvements.

Cons

one thing that needs to update is in marketplace we need to login every time we visit that can be automated or auto login can be done

Response from Kylas

Hey Srikala, thank you for sharing such a thorough review! We're thrilled to hear you appreciate the centralized lead management capabilities of Kylas CRM and how it enhances your team's organization. FYI, we are currently working on our feature set and will soon update you about it.

Abraham
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

My Expereince With Kylas Sales CRM

Reviewed on 18/02/2024

Pros

With Kylas Sales CRM, lead capture and management is easy
It offers an added advantage of being an amazing email marketing tool besides offering competitive CRM features.

Cons

Kylas Sales CRM meets all our set business needs. No complaints.

Response from Kylas

Thank you so much for sharing your valuable feedback with us, Abraham! We are glad to know that Kylas is helping you with lead management and email marketing. We would also like to mention that we are currently working on our feature set, and you will soon be updated about the same.

Chhavi
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Kylas CRM User Review

Reviewed on 26/05/2023

Kylas is very user freindly CRM, we implemented same in just 7 to 10 days along with product...

Kylas is very user freindly CRM, we implemented same in just 7 to 10 days along with product training. we can manage all leads with different type of activities available in the CRM.

Pros

Kylas CRM is one platform where we can set our all leads from various online lead generation sources. Kylas is very cost efficient CRM as compare to other available CRM's in the Market.

Cons

Kylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available in all modules, customization is not allowed that much as compare to other crm's.

Response from Kylas

Hello Chhavi, thank you so much for sharing your valuable feedback with us! We are glad that you find Kylas cost-efficient. It's great that it's helping you with your lead generation process as well. FYI, Kylas offers hierarchy management and customized layouts are available on lead, deal, and contact. Also, we are updating our feature set and will update you about the same soon.

Karthick
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sales CRM

Reviewed on 01/11/2023

Ease our job to montioner team and real time lead management.

Ease our job to montioner team and real time lead management.

Pros

Being startup we have faced many issue in handling the sales team until Kylas comes in. Before kylas we have done trail of many platform but kylas suits our requirement and user frdly.

Cons

The time taken for exporting data takes a lot of time.

Response from Kylas

Hello Karthick, thanks so much for sharing your valuable feedback with us! It's good to know that Kylas is helping you in handling your sales operations and that you find it to be user-friendly. Also, we are revamping our feature set and you will be updated soon.

Haripriya
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Ease of Connecting to Support...

Reviewed on 20/07/2023

Pros

- the support system is so good that although we had faced a lot of issue in the beginning, we have been still using the software for 1+ years.- the dynamic reports for the employee helps us to know what they are doing on daily, weekly and monthly basis and how much revenue are we earning against it.

Cons

- the development team really need to work on the over all the mobile app needs to be a better platform to work on, as we cant always access the web version everywhere.

Response from Kylas

Hi Haripriya, thanks a lot for sharing your valuable feedback with us! We're thrilled that our customer support team has been helpful, making your 1+ year experience with our software positive despite initial issues. We would like you to know that we are working on our mobile app along with other features. Also, we will send you updates regarding the same soon.

Nasir
Overall rating
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Nasir Patel CRM Head Byke Hospitality

Reviewed on 17/02/2023

Pros

This is perfect product that i want to use for my company daily needs, support team is also good and revert on time with resolution

Alternatives Considered

POS Nation for Retail

Response from Kylas

Thanks for sharing your valuable feedback with us, Nasir! We are happy that Kylas works well for your company and that you appreciate our customer support services. We will update you soon regarding our new features.

Gajanan
Overall rating
  • Industry: Financial Services Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Lead management kylas

Reviewed on 03/06/2023

Pros

This website offers budget friendly plans and has multiple good features which makes this as a great CRM

Cons

Application gets down once in two weeks for sometime

Response from Kylas

Hi Gajanan, thanks a lot for sharing your valuable feedback with us! We are glad that Kylas CRM fits your budget and that you like its features like lead management. We apologize for any inconvenience caused by rare instances of downtime during development. We constantly strive to improve our software and ensure a seamless user experience and we will soon update you about new features.

Akshay
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good CRM for small scale companies in almost every segments.

Reviewed on 17/11/2022

As a startup, the major concern will be the cost of a service. It was a great journey with kylas so...

As a startup, the major concern will be the cost of a service. It was a great journey with kylas so far. They have added a lot of features throughout the journey. And we are happy with their customer service and prompt responses. Kylas helped us manage the inbounds and outbounds generated through the marketing team. They have added several integrations to capture the leads & payment portal integrations to receive the payments directly from the customer. For the price and service they offer, they are always a helping hand for any mid-sized company.

Pros

Ease of access and simple interface helped us a lot in productivity. Anyone with the least experience in CRM can still use it easily.

Cons

For the price they offer, they provide everything for a mid-size company.

Response from Kylas

Hi Akshay, you made our day with your feedback! We are elated that you like our pricing, customer service and integration. We are constantly working on improving our features for great service at all levels.