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3 Reviews

- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User-friendly Jira to Tableau integration
Reviewed on 29/04/2022
Pros
Quick configuration; free trial during 30 days. Ability to share the connectors inside the app with other colleagues working in Jira and to create connectors based on the existing ones instead of doing it from scratch every time.
Cons
At first, I was not able to find all the Jira ITSM fields I need at first, but I turned to vendor support and they navigated me through the screen, thus I found all what I needed.
Response from Alpha Serve
Dear Aleksandra,
Thanks a lot for your review!
Alpha Serve Team
- Industry: Accounting Software
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Realy useful connector for Tableau, Power BI, QlikView
Reviewed on 05/05/2022
Great tool!
Pros
This app turned out to be easy to use, I do not need any developer's or IT specialist's assistance after the app has been installed on our Jira Cloud. Scheduled refreshes were important for me.
Cons
Real-time data refresh would be useful, though I am not sure if this is technically possible. Pre-built data sets would also make users' life much easier to start using the app.
Response from Alpha Serve
Dear Dmitry,
Thanks a lot for your review!
Alpha Serve Team
- Industry: Banking
- Company size: 1,001-5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
tableau
Reviewed on 13/02/2022
positive
Pros
quite colorful, attractive, interactive and easily manipulated for data analysis
Cons
more options for data manipulation should be made available
Response from Alpha Serve
Dear Joseph,
Thank you for your review, we appreciate it a lot.
Alpha Serve Team