ArcSite Reviews
Overall rating
Filter by
Company size
Time used
127 Reviews
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Professional Custom Bids!
Reviewed on 07/04/2021
ArcSite has given us the ability to create beautiful, quality, custom bids for the work we do on...
ArcSite has given us the ability to create beautiful, quality, custom bids for the work we do on our customers home that is unparalleled. The amount of professionalism detail in our bids has increased our closing rate. We love arcsite!
Pros
ArcSite is very easy to use. We had our inspectors trained on how to use it within one day. The different features and the ease of creating custom, quality, and highly detailed graphs to match our customers home have been amazing.
Cons
All in all we have no real complaints. ArcSite gives us the ability to do just about everything we need to. The only improvement that we would love is to have each project automatically upload to the cloud vs having to send it there yourself, but that is being nitpicky.
- Industry: Performing Arts
- Company size: 51–200 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great product. Great Power. Good flexibility
Reviewed on 22/09/2020
Pros
What a powerfully intuitive tool. I am not the typical user as I am a classroom theatre teacher. I have a background in scenic design and worked with AutoCad and other products in my training. I have no use for those monster programs, but this is absolutely so easy to knock out the plans and quick sketches that I use daily. I find it easier to conduct my day to day drafting needs without all the fuss of some of the programs that have all those bells and whistles. It gets to the point and is intuitive enough to start easily. A beginner can feel empowered and a person with tons of experience with other CAD experience will find that it is flexible enough for most of their day to day needs. Drawings are easily exported and it aids in communication down the line.
Cons
The price is my my biggest issue. As a teacher and a single user, it is a bit prohibitive. The basics are great, but if I would like to play with some of the other features in the higher priced packages, those are definitely out of my league.
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Clunky software
Reviewed on 28/03/2018
Pros
Drawing shapes with the software with the recognition tool was easy to use when first starting the app.
Cons
This software is a disappointment. It is not easy to take measures and transfer your data when and where you need it. Needs a lot of work on the bugs. The app crashes a lot. It's not good to use for to collaborate important data with your team. I would look into a better app like plan grid.
Response from Arctuition
Hi Jeff,
Sorry to hear that you had such a bad trial experience with our tool. There is nothing more important to us than making sure folks always have seamless, smooth and valuable usage.
We recently experienced some stability issues due to the iOS upgrades and are currently working on that. I am not exactly sure if that's the same bug you were seeing or a new issue.
As we weren't able to find you in our customer list, if you could reach me at [email protected] or by phone 1 888 266 1843, I'd love to work with you to resolve the problem.
If you don¿t have the time or inclination to do so, I totally understand. We do thank you for trying us out.
Regards,
Patrick Caldwell
Customer Success
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product with ease of use
Reviewed on 24/07/2019
ArcSite has been my main app for staircase take off and will remain so. Customer service is more...
ArcSite has been my main app for staircase take off and will remain so. Customer service is more than helpful and provides great support.
Pros
Export to CAD files and PDF, ease of calibration on plans, excellent customer support and regular updates with new features
Cons
The fact that I have 3 tools using this software by me, logs me out since I only have 1 licence. Depending on need, I may use one of my 2 iPads or my iPhone. It would be great if we could stay logged in all tools.
Response from Arctuition
Hi Jon,
Thanks for the review and the feedback. Sorry for the frustration. I will share this with the team.
Patrick
- Industry: Construction Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best and Simple Design Software
Reviewed on 22/09/2020
Pros
This software is:
1. Easy to Learn
2. Affordable to use
3. Looks Professional
4. Great Customer Service
5. Fast to complete
I would highly recommend to any contractor that needs to make there own simple designs that want them to look better than graph paper sketches.
Cons
I wish the designs would automatically upload to the cloud and that we did not have to do that ourselves
- Industry: Construction Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Great Product
Reviewed on 17/07/2019
We have solved a disconnect between Estimating and Production. Production no longer has to rely on...
We have solved a disconnect between Estimating and Production. Production no longer has to rely on hand-drawn diagrams and now know exactly where to put repairs.
Pros
The best feature of this app is the ease of use. It takes only minutes to make a drawing or diagram on the job site. Being able to share the projects between my team is a huge advantage also.
Cons
There isn't much I don't like, but if I had to pick one it is the way the Shapes Menu stays on the screen after you select a shape to use.
Response from Arctuition
Hi Michael,
Thanks for the nice review and the improvement suggestion.
Regards,
Patrick
- Industry: Construction Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great app that keeps improving
Reviewed on 31/07/2018
Some issues have happened with the Software but customer service is easy to reach and they get on...
Some issues have happened with the Software but customer service is easy to reach and they get on the issues right away.
Pros
I use it for my staircase measurements and with the ability to use layers, I can literally have all of the information required with ease. Once my stairwell has been taken, I have everything i need.
Cons
Some of the lines get linked and if you modify a measurement, sometimes it changes the ratio and other measures without noticing.
Response from Arctuition
Hi Jon,
Great to hear from you. Thanks for writing in here with your thoughts.
Good news is that we added a way to not have the Con you have listed. I will also reach out directly via email, but the short answer here is to go to Settings and toggle off Smart Dimensioning.
- Industry: Construction Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ArcSite 5 Star
Reviewed on 28/09/2020
Extremely happy
Extremely happy
Pros
I originally used ArcSite for on-site drawings and take-offs. Since then I transfer all my drawings using the DXF export straight into my CNC machine. Once I worked out the correct layering and a few little tips to assist with the export, it works perfectly. The ease of doing this on my iPad with my pencil is a pleasure. I can not fault this app.
Cons
Happy with everything. I honestly can’t fault the app for my purpose.
- Industry: Construction Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Confidence through accuracy!
Reviewed on 07/08/2019
Pros
What I like most about this software is how easy and user friendly it is. ArcSite has greatly helped my confidence learning more structural work. I am so accurate with all my drawings and measurements that our engineers in our office can look at everything and help answer any questions I ever have if needed. It's awesome how this software's accuracy allows them to help me without even being there on the job site. It's incredible! This software has tremendously helped my career.
Cons
A few things could be added to make it more efficient but overall its amazing.
Response from Arctuition
Hi Collin,
Thanks for the nice review.
Patrick
- Industry: Construction Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Outstanding design platform
Reviewed on 03/08/2018
The online support has been very responsive and great to work with.
The online support has been very responsive and great to work with.
Pros
Great product to draw 2D drawings
Very simple to use.
We use these drawings for our CNC Plasma as well as fabrication drawings
Cons
No 3D option
No text don’t options
More options on spirals and machining
Response from Arctuition
Hi Chad,
Good to hear from you. I will reach out to drill into those Cons, as I want to better understand them.
Regards,
Patrick
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great, but...
Reviewed on 22/09/2020
Pros
For more than 20 years prior to using this app I took field notes the old fashioned way... in a field book (4-5/8" x 7-1/4") with a pencil. With limitless palette size, saved shapes, colors and snap-to lines, my notes have improved exponentially... However (continued below)
Cons
... the time it takes has increased, often dramatically. This is directly the result of the limitations I've discovered using this app all day, every day.
The most severe issues are the lack of a default tangency when drawing a curve from the end of a line, arrays adhering to the grid (instead of a line), the error encountered when attempting to edit arc/curve data, the inability to apply text to a curve or color outside of a closed figure, the lack of an eraser (huge fault), and probably the most lacking of all is the absence of the tap feature on the ($129) Apple Pencil.
- Industry: Construction Software
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Good product, but expensive for a drawing app
Reviewed on 22/09/2020
The ability to draw simple floor plans was great. It was easy to do, and for the most part, had...
The ability to draw simple floor plans was great. It was easy to do, and for the most part, had the shapes I needed. However, paying this much, every month, to simply draw a floor plan is ridiculous. I work in construction as a foundation remediation expert and was looking for a simple solution to draw the outline of a building with the interior walls in some cases, add some dimensions and some simple shapes and text indicating areas to where more attention needs to be given. Unfortunately there aren't any out there for that with grid lines and dimensions. I tried this product, it was great for a little while but the cost just ate away at my wallet every month. I would not pay more than $3/month for an app like this for what I use it for. I would pay $30 outright for one though. Perhaps I will develop one myself to fit the needs of those like me? (I have a degree in IT and am familiar with programming so wouldn't really be that hard..)
Pros
The ability to draw simple floor plans was great. It was easy to do, and for the most part, had the shapes I needed.
Cons
The PRICE every month to simply draw some shapes on a grid-lined screen.
- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Arcsite review
Reviewed on 31/07/2019
Being able to assist in the offshoring of the jobs no longer have to type the jobs or remark the...
Being able to assist in the offshoring of the jobs no longer have to type the jobs or remark the drawings so all completed on site apart from the upload
Pros
Compatibility and flexibility
Utilizing the iPad on site
Cons
Unknown yet to develop a longstanding concern all concerns are dealt with promptly by support
Size of files can be large
Response from Arctuition
Hi Paul,
Thanks for the review.
Patrick
- Industry: Construction Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Very good program needs
Reviewed on 30/05/2018
Makes keeping everything organized easier
Makes keeping everything organized easier
Pros
It is very easy to use. I like the photos and that you are able to measure and make marks on them.
Cons
I don't like the uploading and downloading that everything separates into its own page. Needs more objects
Response from Arctuition
Hi Curtis,
Just saw your, and others from Quality, reviews here. Glad to hear you are getting value out of it. I will reach out to you folks in mass, as it appears there are similar enhancement requests.
We really do appreciate the feedback/insight.
Regards,
Patrick
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Using Arcsite for Energy Surveys
Reviewed on 22/09/2020
I love it. Site surveys are more accurate and having developed my own shapes I don't need to do...
I love it. Site surveys are more accurate and having developed my own shapes I don't need to do much ad hoc typing of notes.
Pros
Easy of use. Speeds up the work process. Better quality site notes for audit.
Cons
Struggling to find a con; but would be great additions if it included GPS location; ability to create 3D models. Would like the ability to edit drawings on my desktop.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
it was been a great time saver and helped me to stay more organized.
Reviewed on 22/05/2018
As said in the earlier comments, it has improved my communication of my team.
As said in the earlier comments, it has improved my communication of my team.
Pros
I has removed 90% of my paper/printer use and has increase my ability to communicate with me team, both in accuracy and with color coded information etc.
Cons
everything for the most part is great. there are just a few things that I wish it could add, I have communicated this, and I know that some of these things are limitations of the ipad system.
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use drawing program that simply makes sense!
Reviewed on 22/09/2020
Great people and very responsive.
Great people and very responsive.
Pros
Easy to use and well laid out and helpful whether your doing a job intake for your team, a bid on a site, or a simple drawing for training or visual aid...it is just so helpful!
Cons
Just understanding the difference between a shape and a product and how to customize. Once i got it, it made so much sense.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Thank you
Reviewed on 31/07/2019
Pros
Very intuitive, always improving. Good time-saving features added likedoor cut-ins.
Cons
Changes happen dramatically. Should put out a beta version to try out before full release.
Response from Arctuition
Hi Dino,
Thanks for the nice review. I will reach out and talk to you about getting early versions where possible. Love to have the feedback.
Patrick
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Just what we needed for our business.
Reviewed on 24/05/2018
Pros
I love the simplicity of use and how I can export in dxf right from my tablet. No need for a computer.
Cons
I wish I could draw 3D so I wouldn't have to use another program to do that with. Also when I get a drawing that has too much detail everything slows down.
- Industry: Construction Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great software with many toola
Reviewed on 31/07/2019
Overall it’s a great program that’s I recommend anyone looking into drawing plans for jobs and or...
Overall it’s a great program that’s I recommend anyone looking into drawing plans for jobs and or in my case giving estimates
Pros
I enjoy the ease and accuracy it gives for my plan drawings
Cons
I do not like that it does not offer a feature to do even the minimal editing on photos cropping etc
Response from Arctuition
Hi Jose,
Thanks for the review. I hear you on the cropping piece. I will get with you to drill down more into that request.
Patrick
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Design
Reviewed on 01/10/2020
Great company to deal with , great response time
Great company to deal with , great response time
Pros
The best feature of this product is the ease in which you can duplicate parts of the drawing , when using for electrical schematic diagrams multiple parts are used over and over again the one touch copy and paste is great
Cons
Not too much at all suits my purpose well
- Industry: Construction Software
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ArcSite Review
Reviewed on 24/07/2019
We Draw Asbuilts for a Major Energy Corporation
We Draw Asbuilts for a Major Energy Corporation
Pros
Easy to use, ICloud Back-up , Tech Support,
Cons
Only upload 1 document at a time through email,
When uploading into an existing folder through email
The List should be alphabetized
Response from Arctuition
Hi Loyd,
Thanks for the review and the insight. I will get with you on those.
Regards,
Patrick
- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Review
Reviewed on 22/09/2020
great
great
Pros
Ease to use on ipads and transfer to mac
Cons
not able to import from existing autocad files like dxf
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Software is great, easy to use and perfect for onsite drawing of floor plans, etc.
Reviewed on 28/09/2020
I have really enjoyed using the software. I have completely replaced my hand drawings and notes...
I have really enjoyed using the software. I have completely replaced my hand drawings and notes with Arcsite and it had been great.
Pros
Easy to use in field. Simple and auto insertion of doors, windows, etc. Easy to change properties.
Cons
I would like to see more blocks, and most of the time the blocks that come with software are not to the right scale. No way to close polylines and hatch does not recognize closed polyline that are draw. I have to alter text size quite often even on similarly sized drawings.
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
This is a very useful tool and time saver
Reviewed on 23/05/2018
Pros
I'm a landscaper and design sprinkler systems. I like the ability to create reusable objects for my designs. I also like the ability to measure the area.
Cons
It would be nice to create textures and fill in custom shapes. I design landscapes and it would be nice to differentiate grass from rock beds, etc.
Response from Arctuition
Hi Jeff,
Just saw this review. Thanks for it. I will reach out to shortly as I would like to update you on what we have been doing and get some feedback.