NetSuite CRM Reviews

Takes forever to key and order

Reviewed on 02/04/2017

Payroll and Financial Management of Small Business

Reviewed on 17/11/2016

Using NS, it is easy to remain in touch with the employees in terms of monitoring their daily attendance and using that data to generate the payroll every month. It is easy to complete the timesheets daily as the system can be accessed using the internet anywhere and helps in keeping the records up to date. There is less scope of error and minimal delays in data entry. Notices can be issued using the online portal to all employees and be implemented easily and immediately.

Functional Financial Assistance Software

Reviewed on 17/11/2016

Netsuite provides mid-market consulting services for both public and private organizations. It manages financials, product lines, stock to detailed accounting processes efficiently without the need of formal accounting knowledge. It is highly configurable and can be molded to suit the needs of the organization. There is a hindrance because of the number of steps required to enter the information into the system but displays information in a good interface. It also allows the administrator to set the software rights as per requirement to specific personnel but that setup is often time-consuming.

Helpful tool in a large organization

Reviewed on 17/11/2016

This software helps to find ROI for the ongoing projects which is useful to determine future policies with regards to investment. It also helps in finding target areas for marketing based on location. Netsuite has helped our organization in making some very important decisions which turned out to be very beneficial in the longer run.

NetSuite CRM Review

Reviewed on 30/01/2017

NetSuite is a dynamic platform with a wide array of uses and functionality. It is a very detailed system with order guides that can be easily edited from customer to customer.

Must be a software engineer to use

Reviewed on 13/10/2016

Fully customizable, but all changes require you to pay someone that has some advanced programming experience with Netsuite coating you a ton of money.

Best CRM software

Reviewed on 17/11/2016

Since everyone in your organization is connected to the customer relationship management software, you can track each employee's workflow, task-completion ratio and progress reports. The group calendar is a great place for everyone to keep track of their to-do lists and show off their accomplishments when they are completed.

There are plenty of helps and walk-throughs that each user can access for help in using the CRM software. You can create links to articles or upload documents that have an outline of company policies and procedures.

Visible Supply Chain using Netsuite

Reviewed on 14/08/2018

NS all the way

Reviewed on 17/11/2016

NS is used for inventory control, order processing, and e-commerce websites. Sales uses the CRM to track prospects through the sales process; Support uses case management to track issues and call volumes; and we do all our accounting in NetSuite including billing, AP, and financial reporting.

Unsure about Netsuite

Reviewed on 06/12/2016

I've been using Netsuite for about 10 months and I think my biggest concern is that it really isn't terribly user-friendly. Part of the problem may be lack of training on my part, but it seems that finding reports is quite difficult. I've had custom reports created that do provide the information that I need, however I wouldn't be able to create these reports on my own.

Jim's netsuite review

Reviewed on 15/11/2016

We use this to keep track of inventory and fulfill and bill orders and it is easy to navigate. It would be nice if when choosing multiples of orders or product and using the check boxes if we could check the first one and then go to the last one while holding the shift or control key and have it fill in the entire block with checks so we don't have to check one at a time.

Review of NetSuite

Reviewed on 17/11/2016

We have been using NetSuite for a long time now. Software is very easy to use and very robust. It is easy for daily using and training. The system keep updating adding more features. It is a good choice for most companies.

A simple program with lots of complications.

Reviewed on 18/11/2017

One of our best business decisions

Reviewed on 25/02/2015

Netsuite is a powerful CRM for those that are sick of their other CRM's

Reviewed on 13/09/2018

Benefits are that you can load massive amounts of data and search it well, However I do see limited functionality when it comes to sending certain data packets and commands out to other UI's there seem to be more "workarounds" than solutions in my experience.

NetSuite Review, Reporting functionality

Reviewed on 07/10/2016

While a robust system and software package it would be helpful if report creation, modification, filtering were slightly more focused towards financial reporting, and ad hoc analysis. I need to drop info into Excel too often in order to prepare board reports. Hopefully enhanced user reporting interface is on the horizon.

Netsuite is a great ERP for complex, cross-functional accounting practices

Reviewed on 17/11/2016

Netsuite is a great product with intuitive functionality and nice design. Great for midto large companies looking for a comprehensive ERP that can be used with other departments to capture highly detailed data. Can be complex and timely to implement. Once ready, can see a quick return on investment

The best software there is in today's world!!!!!!

Reviewed on 26/04/2019

Netsuite is a all in-one ERP/CRM that has a wonderful market place for 3rd party apps

Reviewed on 20/04/2018

The ability to manage account/financials as well as CRM data, in one convenient location. It also has lots of applications developed to integrate other app data.

Better for a large company

Reviewed on 11/11/2016

This product is really not appropriate for a smaller company. It's very expensive and needs a huge amount of expensive development work to really function for each business need. It does basically everything and it is a good tool for growth. You just need to be able to put the money into it to achieve your unique business functions. There are much less expensive solutions that are easier and more "out of the box" that simply require you to be in multiple solutions. This product is like a HUGE shallow lake, vast and broad in what it can do, but not very deep unless you bring in the heavy equipment to dig it out to your own specifications. If our company was larger and had the money, I would love NetSuite. Actually, I still do- we just weren't and aren't ready for it.

Fantastic ERP system

Reviewed on 07/06/2017

Netsuite has streamlined the accounting cycle so much that month end closing, that used to take a week, now takes a matter of minutes.
Integration to our e-commerce platforms has enabled our shipping department to ship more orders in less time.
Ability to import an "order file" allows us to automatically fulfill customer orders, that used to take 4-8 hours, in minutes.
Netsuite has been a huge timesaver for our business.

Good overall system

Reviewed on 12/07/2019

We use NetSuite CRM+ for accounting functions and budgeting. The budget module is primitive though. The accounting system especially inventory module is good.

Never Made it to GO Live

Reviewed on 02/12/2016

As a small business we spent about $$$ to get us to go live. We never made it due to a disengaged NetSuite Project Manager, bad technical help and lack of response to our concerns by NetSuite. They just want to bill you for more hours, take forever to solve what should be simple problems or procedures, and have a big business non caring culture. We just wrote it off to a bad decision and went on with Quickbooks Enterprise Remote Hosting.

Extensive CRM

Reviewed on 07/11/2020

A lot of features but confusing

Reviewed on 20/08/2019