Kindly

Conversational AI platform

Overall rating

4 /5
(1)
Value for Money
0/5
Features
4/5
Ease of Use
4/5
Customer Support Software
0/5

100%
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1 Reviews

Anette
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51-200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Our Kindly chatbot is great

Reviewed on 02/12/2021

Pros

We chose Kindly as our Chatbot provider for their excellent language technology and their easy intergration. They were hands-on when building the chatbot, and helped us get it up and running in just four weeks! The chatbot now plays a vital role in our customer support, and allows us to help our users 24 hours a day.

Cons

When we went live with the chatbot we wanted a lot more data on how the chatbot was doing. This was not accessible to us, but Kindly is a fast growing company and they continue to come up new features and better data tracking.