Overall rating
4
/5
Value for Money
0/5
Features
4/5
Ease of Use
4/5
Customer Support Software
0/5
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1 Reviews
Anette
Overall rating
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Our Kindly chatbot is great
Reviewed on 02/12/2021
Pros
We chose Kindly as our Chatbot provider for their excellent language technology and their easy intergration. They were hands-on when building the chatbot, and helped us get it up and running in just four weeks! The chatbot now plays a vital role in our customer support, and allows us to help our users 24 hours a day.
Cons
When we went live with the chatbot we wanted a lot more data on how the chatbot was doing. This was not accessible to us, but Kindly is a fast growing company and they continue to come up new features and better data tracking.
