MDirector Reviews
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49 Reviews
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Simple and effective
Reviewed on 13/09/2021
Our engagement with our clients has increased and management is able to see the impact of mass...
Our engagement with our clients has increased and management is able to see the impact of mass email engagement.
Pros
Our Organisation was looking to generate mass email campaigns simply and easily. The ability to have many different subaccounts meant that we could use this throughout the Organisation flexibly without the different teams stepping on each other's workflows and output.
Cons
The template editor was finicky. If possible, create outside the tool and import.
Response from MDirector
Thank you Ray for your comments. We are very happy that you are getting good results and the software is effective for your organization.
We appreciate your opinion and will continue to work to improve our platform.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Review Club Campestre
Reviewed on 05/07/2024
Pros
Complete information and reports on contacts and email campaigns sent.
Cons
Long periods of time for approval of SMS campaigns (previously it was not necessary to send the texts for approval, it was much faster to be able to send campaigns or make adjustments)
Difficulty unifying duplicate contacts in different lists.
Previously I had a customer support person vía WhatsApp in my time zone, that person stopped answering messages, currently, when I have concerns I have no one to contact other than someone in a different time zone in Spain (+7h) vía email.
Alternatives Considered
HubSpot CRMReasons for Switching to MDirector
Age on the platform-Response from MDirector
Thank you for your comprehensive review and for appreciating the complete information and reports on contacts and email campaigns that our platform provides.
Regarding the points you mentioned for improvement, we would like to clarify that the approval process for SMS campaigns is a regulation required by the countries from which the messages are sent and not something controlled by MDirector. We understand that this can be inconvenient, and we are here to help you navigate this process as smoothly as possible.
For assistance with unifying duplicate contacts and any other concerns, please feel free to contact us at [email protected]. Our support team is ready to provide you with the necessary help and clarifications.
We are committed to improving our support services to ensure you have a reliable point of contact.
Thank you for choosing MDirector and for your continued trust in our platform.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
a good all-in-one marketing automation software that helps businesses of all sizes .
Reviewed on 01/03/2023
MDirector is a comprehensive and affordable marketing automation software that can help businesses...
MDirector is a comprehensive and affordable marketing automation software that can help businesses manage their marketing campaigns and communication channels more effectively.
Pros
The platform is designed to be user-friendly, with an intuitive interface that makes it easy to navigate and access the features you need. Additionally, MDirector offers a range of templates and pre-built workflows that can help businesses get started quickly and easily.Another advantage of using MDirector is its affordability. The platform offers a range of pricing plans that are designed to be accessible to businesses of all sizes, making it an excellent choice for startups and small businesses with limited budgets. Additionally, MDirector provides users with a range of reporting and analytics tools that can help them track the effectiveness of their campaigns and optimize their marketing efforts.
Cons
MDirector does offer a range of templates and pre-built workflows, it may not be suitable for businesses that require more advanced customization options or integrations with other tools or systems.
Response from MDirector
Hi John, thank you for taking the time to leave this review. We are happy you find our platform very useful and appreciate your comments.
Our team is working to keep improving and to make MDirector an excellent product for our clients.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A very straightforward software
Reviewed on 29/05/2023
Pros
Mdirector is very user friendly and straightforward. It offers templates that you can select for your workflow for you to start your campaign quick and easily. Another thing is they have a good customer service team.
Cons
Though you have a lot of templates to select, the template editor is sometimes not working as it was. Still, a good platform to use.
Response from MDirector
Hi Charmaine, thank you for your feedback. We are glad you are finding our platform useful.
We are working to keep improving and deliver a great experience in every aspect.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Una herramienta que cumple con las expectativas
Reviewed on 14/09/2021
Mi experiencia general ha sido muy buena. Con un equipo siempre a tu disposición y una herramienta...
Mi experiencia general ha sido muy buena. Con un equipo siempre a tu disposición y una herramienta potente con una buena relación calidad-precio que cumple con todas las expectativas.
Pros
Lo que más me ha gustado de MDirector es su servicio de atención al cliente. Siempre al pie del cañón con la solución a cualquier problema o duda que te pueda surgir. Aquí tienen un 10. Su herramienta de automatización es notable y fácil de usar si eres una persona a la que le gusta investigar e intentar sacarle el máximo partido a las herramientas.
Cons
Lo que menos me ha gustado y lo he transmitido en varias ocasiones (entendiendo las dificultades que tiene su implementación) es sus dashboards. Para obtener análizar los workflows de automation tienes que recurrir a manualidades y cruces con excel que quitan mucho tiempo. Un buen dashboard en Automation haría que mi opinión sobre MDirector fuese de 10... Tengo hasta pintado como me gustaría que fuese.
Reasons for Switching to MDirector
Por la variable funcionalidad-precio y porque ofrecía un servicio de atención al cliente alojado en España y la agilidad en las respuestas que esto conlleva.Response from MDirector
Hola Alejandro, muchísimas gracias por tomarte el tiempo para dejarnos tu reseña. Valoramos tus comentarios y los tomamos en cuenta.
Nos alegra saber que has tenido una muy buena experiencia con la plataforma, nuestro equipo está siempre a tu disposición para apoyarte en lo que necesites.
Nos encontramos trabajando para continuar actualizando el Software e ir mejorando en los aspectos que mencionas.
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
MDirector, supporto tecnico e consegna delle email al top!
Reviewed on 08/09/2021
MDirector viene utilizzato da più persone del nostro team di marketing, tutti concordano sul fatto...
MDirector viene utilizzato da più persone del nostro team di marketing, tutti concordano sul fatto che è veramente intuitivo e la capacità di consegna delle email è veramente altissima.
Pros
Utilizziamo la piattaforma MDirector per gestire tutte le nostre campagne di email marketing, sono 3 gli aspetti che riteniamo insuperabili:
- Elevata capacità di consegna delle email
- Semplicità di utilizzo, gestione e pianificazione delle campagne
- Supporto tecnico in italiano di grande competenza
Cons
Qualche traduzione in italiano errata ma una volta segnalata è stato sistemata!
Reasons for Choosing MDirector
MDirector ha un tasso di consegna ed un supporto tecnico in termini qualitativi nettamente superiore alle altre piattaforme che abbiamo provato.Response from MDirector
Ciao Simone, grazie mille per i tuoi commenti. Siamo felici di sapere che state avendo un'esperienza eccellente con MDirector e ci motiva a continuare a lavorare e migliorare.
Il nostro team è sempre a vostra disposizione per qualsiasi supporto.
- Industry: Retail
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Imprescindible para la gestión del mail marketing en tu empresa
Reviewed on 22/08/2024
Mi experiencia general con Mdirector ha sido muy buena después de varios meses de uso, lo recomiendo...
Mi experiencia general con Mdirector ha sido muy buena después de varios meses de uso, lo recomiendo encarecidamente. Tienen un muy buen soporte y la aplicación es sencilla y práctica.
Pros
La simplicidad sobre todo, su manejo y lo fácil que es. Especialmente para crear listas y el manejo de los contactos. Ahora bien, el fuerte el soporte, de 10, siempre que los necesitas, están ahí.
Cons
Que en algunas cosas sea tan simple y no haya funcionalidades más avanzadas, como por ejemplo en las estadísticas o bien en las creaciones de automatización. Estaría bien que apostarais también por integraciones propias con Woocomerce.
Reasons for Choosing MDirector
Por dinero, era mucho más caro, por la dificultad que suponía y por problemas que tuvimos con nuestras listas de contactos y clientes.Reasons for Switching to MDirector
Prové estas plataformas, pero al final por precio y facilidad de uso + soporte, me decanté por Mdirector.Response from MDirector
Gracias por tu reseña.
Nos encanta saber que aprecias la facilidad de uso de MDirector y lo sencillo que es gestionar listas y contactos. Especialmente nos alegra que valores tanto nuestro soporte; estamos aquí para ayudarte siempre que lo necesites.
Gracias por elegirnos y por recomendarnos. ¡Seguiremos trabajando para ofrecerte la mejor experiencia!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Herramienta sencilla, rápida y flexible.
Reviewed on 10/02/2023
La experiencia es muy buena y por este motivo la voy a seguir usando, tengo todo lo que necesito...
La experiencia es muy buena y por este motivo la voy a seguir usando, tengo todo lo que necesito para mi negocio en este aplicativo.
Pros
No siendo un experto de email marketing puedo gestionar diferentes campañas de forma sencilla y rápida. La plataforma es muy intuitiva y las plantillas que tienen son muy útiles.
Cons
La interfaz no es muy bonita, es lo único negativo que le encuentro. Me parece que tiene buen precio por las funcionalidades que ofrece.
Reasons for Switching to MDirector
Me llamó la atención la demo que hice que la comercial, me trató de manera excelente.Response from MDirector
Muchísimas gracias por tus comentarios, valoramos tu opinión y nos alegra saber que MDirector esté siendo una excelente herramienta para tu negocio.
Continuamos trabajando para realizar mejoras y seguir brindando un excelente servicio a nuestros clientes.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Práctico y completo
Reviewed on 09/02/2023
Pros
La facilidad para diseñar plantillas y que es muy intuitivo.
Cons
Me ha gustado todo. No le veo carencias en estos momentos.
Reasons for Switching to MDirector
La presentación y la gran variedad de opciones.Response from MDirector
Hola Manuel, nos alegra saber que estás contento y satisfecho con MDirector. Gracias por tus comentarios.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
MDirector una excelente opción para gestionar tus campañas por Email Marketing
Reviewed on 01/03/2023
En la empresa llevamos usándola por años, consideramos que es parte de los buenos resultados...
En la empresa llevamos usándola por años, consideramos que es parte de los buenos resultados obtenidos para potenciar el canal de mailing para la comunicación con nuestros clientes y prospectos.
Pros
Es una herramienta muy intuitiva, los datos recolectados son claros y de fácil lectura, el análisis de la base de datos antes de subirla ayuda a no tener por lo general correos basura y siempre el soporte es rápido y bueno.
Cons
Visualmente no se percibe como una herramienta moderna, pero constantemente está teniendo actualizaciones.
Response from MDirector
¡Hola Laura, muchas gracias por tus comentarios!
Nos alegra saber que nuestra herramienta les sea de tanta utilidad, esperamos seguir trabajando con ustedes por muchos años más.
El equipo se preocupa por ir realizando mejoras y brindar un excelente servicio.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Servicio confiable
Reviewed on 22/05/2024
Es un medio eficaz y con un costo que vale la pena
Es un medio eficaz y con un costo que vale la pena
Pros
Facilidad de uso y envío con estadísticas confiables
Cons
Tardar en entrar a realizar mis envíos electrónicos porque siempre pide un código que envían al correo y tarda en llegar
Response from MDirector
Thank you for your review and for highlighting the ease of use and reliable statistics of our service. We are glad to hear that you find our system effective and valuable.
Regarding the point you mentioned as an area for improvement, we would like to inform you that the request for a code sent to your email is part of our two-factor verification system. This measure is crucial to ensure a good level of security for your electronic shipments.
We would love to help you configure this process in a way that is more convenient for you. Please do not hesitate to contact us at [email protected], and our team will be happy to assist you.
Thank you again for your trust in MDirector.
Best regards.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Buena herramienta para todos
Reviewed on 24/05/2024
Pros
La facilidad de uso si necesidad de conocimientos previos. Cualquier perfil puede utilizarlo in necesidad de conocimientos tecnicos.
Cons
Algunos componentes no tienen todas las opciones para enlazar call to actions pero en general es funcional
Response from MDirector
Hola,
Agradecemos mucho tus comentarios sobre la facilidad de uso de nuestra herramienta.
Recuerda que si tienes más sugerencias o necesitas asistencia, puedes contactarnos en [email protected].
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
AVANTI CON MDIRECTOR
Reviewed on 21/05/2024
Pros
LA SEMPLICITÁ, LA FACILITà DI USO, LA RICCHEZZA DI INFORMAZIONI
Cons
NULLA ,TUTTO BENE. NESSUN PROBLEMA. VERAMENTE CHIARO
Response from MDirector
Grazie per le tue parole positive su MDirector. Siamo felici che apprezzi la nostra piattaforma! Per qualsiasi domanda o ulteriore assistenza, non esitare a contattarci.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Buena plataforma
Reviewed on 21/05/2024
Muy recomendable
Por el perfil de mi negocio la utilizo muy poco pero siempre la recomiendo
Muy recomendable
Por el perfil de mi negocio la utilizo muy poco pero siempre la recomiendo
Pros
Muy práctica y sencilla de uso.
Siempre la recomiendo absolutamente
Cons
Ninguna
Siempre he podido utilizarla sin problema
Response from MDirector
¡Muchas gracias por compartir tu experiencia positiva con MDirector y por recomendarnos! Nos alegra mucho saber que encuentras nuestra plataforma práctica y sencilla de usar. Nos comprometemos a seguir ofreciendo una herramienta eficaz y fácil de manejar para todos nuestros usuarios, independientemente de la frecuencia con la que la utilicen.
Gracias por ser parte de la comunidad de MDirector.
- Industry: Automotive
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ottimo servizio
Reviewed on 13/11/2023
Ho appena iniziato ma ottima, da consigliare
Ho appena iniziato ma ottima, da consigliare
Pros
Facilita’ installazione, grande professionalità’ e disponibilità’ da parte del tutor
Cons
Nulla ho appena iniziato na nn c’è’ nulla
Response from MDirector
Alessandro, grazie per il tuo feedback, il nostro team è a tua disposizione quando ne hai bisogno.
- Industry: Automotive
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
PROBLEMAS CON GMAIL
Reviewed on 20/02/2024
Empecé muy satisfecho por lo que se podia hacer, pero ahora no va bien
Empecé muy satisfecho por lo que se podia hacer, pero ahora no va bien
Pros
No sabria que decirte... no destaca en nada.
Cons
Que no sea amigable on @gmai i me envie a la basura 3 mil mails. Sin yo saber nada.
Response from MDirector
Hello,
We sincerely regret the issues you've encountered, particularly with Gmail integration and the handling of your emails. We take concerns about the functionality of our platform very seriously and are here to assist you.
To address the issue of emails being sent to trash, it's important that we review your account settings and explore potential causes together. Please contact us directly at [email protected] so we can provide you with personalized and detailed assistance. We are committed to improving your experience and ensuring that our services meet your expectations.
Thank you for your candor. Your feedback is crucial for us to continue improving and adapting to the needs of our users.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Software fantastico
Reviewed on 04/05/2023
Pros
Prodotto facile e intuitivo. Ottima dashboard per analisi completa degli invii. Fantastico software per email e sms marketing.
Cons
Step iniziale marketing automation vincolato alla compilazione dei form presenti su landing page costruite con builder interno.
Response from MDirector
Grazie mille per il tuo feedback, Alessandro.
Continuiamo a lavorare per apportare miglioramenti alla piattaforma.
- Industry: Human Resources Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ottima
Reviewed on 24/10/2023
esperienza molto positiva
esperienza molto positiva
Pros
la sua utilità nel poter inviare semplicemente molte email
Cons
nulla , è stato tutto molto semplice da usare
Response from MDirector
Riccardo, grazie per il tuo feedback, speriamo che la piattaforma ti sia molto utile.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Plataforma de Envío de Emails muy Eficiente
Reviewed on 10/05/2023
La experiencia es Sobresaliente.
La experiencia es Sobresaliente.
Pros
Se toman en serio su trabajo. LA plataforma está muy bien bastante intuitiva. Report de las Campañas muy completo.
Cons
Al principio me costó adaptarme, pero en poco tiempo he mejorado nuestra productividad.
Response from MDirector
Hola, Pedro. Nos alegra mucho que estés teniendo una excelente experiencia con la plataforma.
Muchas gracias por tus comentarios.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Altissima efficienza nell'assistenza della piattaforma
Reviewed on 15/11/2023
Pros
Piattaforma molto intuitiva, la referente dell'assistenza molto gentile e preparata.
Cons
Devo ancora ultimare l'invio della prima campagna ma per ora non ho riscontrato nessun aspetto negativo.
Response from MDirector
Arianna, grazie per il tuo feedback, qualsiasi cosa di cui hai bisogno non esitare a contattarci. Speriamo che la piattaforma sia di grande utilità per te.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
qualità dell'assistenza
Reviewed on 23/10/2023
Pros
La piattaforma mi è stata consigliata da un esterno soprattutto per la qualità dell'assistenza di chi approccia per la prima volta questa tipologia di servizio. Nello specifico mi è stato suggerito il nome di [contenido sensible oculto] che effettivamente ringrazio per professionalità, competenza e disponibilità. E' importante e non scontato poter avere un riferimento con cui potersi relazionare. [contenido sensible oculto], oltre a essere molto gentile e rapida, instrada, in base alla sua esperienza, verso il miglior tipo di campagna.
Cons
per il momento nulla. è la prima campagna che invio
Response from MDirector
Glenda, grazie per il tuo feedback, il nostro team è sempre a tua disposizione per aiutarti in tutto ciò di cui hai bisogno.
Sul sito web abbiamo risorse come blog, webinar e più contenuti per arricchire le tue conoscenze.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Ottimo Servizio ed Assistenza Meravigliosa!
Reviewed on 29/09/2023
Pros
E' molto semplice da utilizzare, ma l'assistenza della signora [nascosto contenuto sensibile] stata unica! E' stata sempre gentile, disponibile e ci ha dato ottimi consigli su come migliorarci.
Cons
Non c'è stato qualcosa che ci è piaciuto di meno
Response from MDirector
Elena, grazie per il tuo feedback, il nostro team è sempre a tua disposizione per aiutarti in tutto ciò di cui hai bisogno.
Siamo felici che tu stia avendo una buona esperienza con MDirector.
- Industry: Internet
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Completamente entusiasta per la gentilezza e la professionalità
Reviewed on 14/09/2023
Completamente entusiasta per la gentilezza e la professionalità
Completamente entusiasta per la gentilezza e la professionalità
Pros
La disponibilità la cortesia e le competenze della [nascosto contenuto sensibile]
Cons
Non trovo nulla di mancante, forse suggerirei un pò di sconto.
Response from MDirector
Rosario, grazie mille per il tuo feedback, siamo felici che tu stia avendo una buona esperienza con MDirector.
Tieni d'occhio le nostre comunicazioni e il sito web per ricevere sconti e promozioni.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Buen producto y atención
Reviewed on 11/05/2023
Pros
Facilidad de uso, plataforma intuitiva, análisis y métricas de resultados
Cons
Algunos fallos o problemas de funcionamiento, puntuales
Response from MDirector
Hola Fermín. agradecemos tus comentarios y nos alegra saber que encuentras muy útil la plataforma.
Con nuestro equipo seguimos trabajando para eliminar fallos y apoyarlos cuando lo necesiten.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Muy buena opción
Reviewed on 18/05/2023
Satisfactoria
Satisfactoria
Pros
Es una herramienta intuitiva y un soporte técnico competente
Cons
La plataforma da algunos errores puntuales
Response from MDirector
Gracias por tu reseña, Ana. Nos alegra que estés satisfecha con la plataforma.
Con nuestro equipo continuamos trabajando para solventar fallas e ir realizando mejoras.
