MangoApps Reviews

The two most functional and most used portion of the software are the group calendar that allows for our office staff to request off in one place (this also keeps everyone in the loop about who is going to be out of the office on any given day) and the instant messenger application. We also enjoy that we have the option to use GIF's which is one of the reasons we went with MangoApps. We are full of jokesters around here.

I think the least thing I like about the two things that we use is that the calendar that pops up initially when you login isnt the "group" calendar. There may be a way to update this, but I have no found it.

Easy to learn, and therefore faster adoption of software. It is intuitive, and accessible to everyone, not just tech people. General layout and user experience seems thought out. Also, everyone loves the levels & badges... go figure

Cons about the software include some customization issues that have recently been rolled out - templates for posts/wikis. With wikis, would be great to edit their ranking (hierarchy) after we publish. Sometimes we create the wiki, only to have to delete it later, because we thought of a different group or category that it should be under.

Also, would like the ability to work on a draft by multiple people before publishing (right now we publish on a closed group, and then take turns editing it there).

Would also like a better tagging system for photos and files with more controls built in.

Basic users have an easy to use experience.

Users who manage content have many problems.
On-Prem is still an immature product. Many problems and support does not know how to work with it.

The collaboration and ability to direct the information to the right people, teams etc. We can troubleshoot issues in a more effective way than our business software. The search ability makes it a invaluable resource over trying to find things in email. We use Mango every day and have really built our company culture around the capabilities and efficiency it creates.

Sometimes it can be hard to understand the best way or best practice for how to deliver the information. Teams, projects, departments etc all have different functions and you have to really understand them and utilize them properly.

MangoApps are constantly evolving the product in response to user needs. We selected it following a thorough review of the market and it ticked all our boxes as a cross between a collaboration platform and organisational intranet. It offered significantly more functionality compared to competitors at the price point. Since becoming customers we have seen regular significant improvements in the product.

The release of some new features have on occasion had unexpected consequences for the setup of our intranet although we have always been able to resolve or workaround these.

It connects everything and it has a very consistent implementation across many features. So once you learn how to setup/use one module you can figure out the rest.

The page refresh lags a bit. So sometimes when I'm working I find that things seem a bit sluggish.

The time needed to design and develop site pages is greatly minimized by using the templates provided when compared to developing a website from the ground up. Mango Social Intranet has an existing integration for many of the web apps you may already be using, so it's not necessary to completely jump ship (at least not right away) on the products your company is accustom to using.

There were some features that we wanted that were not available to us. For the simpler requests, the developers provided us a piece of code that we could use whenever we wanted to use that feature. I definitely was not expecting that level of service from the team and was very appreciative. Other, more complex requests were made available to us in later releases of the product.

The branding package offered by Mango is a bit mimimal. However, if you have a web designer on staff, they can apply a custom css to improve the look and feel of your site.

Cost effective solution with lots of features and very helpful support and development team.

Reliability is an issue. A lot of times new patches seem to break things and in general we spend a lot of time fixing/updating installations across team PCs.

I like that it brings a social networking style "intranet" for our company. We can store shared files, have a nice company directory, and post fun updates to all. We are an international company and it is a great tool for keeping remote employees connected.

The search feature doesn't always pick up what I'm looking for, which can be frustrating.

MangoApps is highly customizable and easy to use, and can be adapted to a number of different contexts. I really liked the file module, and the multiple permission levels and easy to use privacy settings. I think in general file sharing capabilities are a big strength. I think it's also the best value on the market for this type of employee intranet/online collaboration platform, especially for smaller companies or for projects (I used it on a long-term, multi-partner project, for context).

The calendar management section of the platform is unfortunately nowhere near as effective as a Gcal or Outlook calendar. I also think the project management tools could use some improvement. Additionally, if you and your company do not have O365, or are looking to use file collaboration with clients who do not have Microsoft licenses, Mango does not support file collaboration in platform without the use of Microsoft online.

The all in one place for our files. We only use the software for chatting and a file repository. We have eliminated the need for folders in-house and upload with PDF's by customer and year. We have been thru two vendor audits who gave us high praise for our filing system.

When it is updated it is a mandatory update. We find that causes us some downtime. The web interface is a bit clunky. The mango sync has caused people to lose files.

Range of modules (wikis, posts, groups, projects, calendars, etc).
No apparent limits on data storage.

Many international debit/credit cards don't work on the payment platform, and to make matters worse the company shuts off access to your account as soon as a payment fails. Many complaints on this have had no impact.

This software can be used by logging into a desktop and also as an app. This feature is flexible for those that need info on the go. I am set up for notifications based on topics I am interested in and able to only see what is of interest to me.

Initially I felt that learning how to use this software was challenging, but once I got the hang of it, it became easier. I am able to navigate through the functions and access information that I need.

Document management features are strong. Ability to segregate projects, documents and communications between guest and network users.

Some of the implementations are a little clunky. The mac client crashes periodically.

No ability to batch-tag files. Unable to lift metadata from files for export into other applications (for tracking and reporting).

The ability to have all employees on one platform - makes internal communication much more easier. People are also able to share tips and info between themselves without having to resort to Head Office for that particular information. The platform is also really good for sharing posts which are light-hearted e.g. good news in the company, awards etc. Also allows employees from all over the country to talk to each other and meet other colleagues.

Sometimes the posts come out in a very weird layout even if they looked okay in the editing stage. Still slightly confused about the number of 'feeds' e.g. primary and secondary - some posts go in different places that you can't even find! Also the badges are a good concept to encourage usage however I don't think its necessary to have every update on the feed as this results in the important info being at the bottom of the page, this also applies to updates regarding someone downloading the app.

MangoApps is a versatile application with an extensive range of features like thread creation, wikis, document versions, media previews, and group management. It offers customizability, mobile accessibility, and collaboration tools, resulting in a tailored and productive experience. Additionally, its user-friendly approach to adding and removing guest users at affordable prices is highly appealing.

MangoApps offers a comprehensive set of features, though there may be occasional glitches in the text function. While I'd appreciate the ability to view group content without commenting, the support team is receptive to feedback and strives to find solutions or incorporate suggestions in future updates. Overall, Mango Support is exceptional!

What I like most about this software is the opportunities it creates to sync together our distanced community.

The only thing I'd improve about this software is that it has me re-enter my password and username after a few hours of not using it. [Even when I hit the "remember me" function.]

It worked well when our Network was small.

It was very slow, cumbersome and difficult to manage as the admin. Zero training provided for the first 4 years of use.

The platform is easy to use and access. With the platform it is quite simple to build pages. It so easy to add and eliminate visitor clients that is for occasional representative.

A times it becomes so hard to login due to experienced complications.

It's a good way to get our members together in a community forum.

I wish there was a way to lock wikis so only certain people could edit them.

Mango is easy to use for everyone in our company.

Some simple things are missing like a gallery/photo album option.

I like all the applications that are on Mango app and there are very rare technical glitches

Not much to say as an employee, liked all features

the user interface reads very well and helps with ease of use.

when navigating from page to page the load time seems a little too long.