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5984 Reviews

- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Why I chose Shopify (but also use other platforms, too)
Reviewed on 10/01/2020
I'm a fan - their customer service is excellent, and I've never had any issues with downtime or anything like that.
Pros
I have an online shop to support my podcast on Tudor history. I originally set up my shop thinking I'd sell some fun leggings using print on demand vendors. And it's grown into a bit of a behemoth. Which is great! Here's the thing - lots of creators use Redbubble and Spreadshirt and other places like that, which is fine, but the difference is that when you do that, they handle the entire sales process. This is fine if you don't want to know your customers, but if you're running an online business, then being able to capture that sales information, and get mailing list sign ups, is crucial .
You can still use print on demand vendors, only this time you control the entire sales process. Everything is branded for your business. The tags in the leggings are branded for you. The mailing address is your company. It's all yours.
Of course, the downside is that you also have to handle the customer service questions that would normally go to the Zazzle equivalent. But if you are really wanting to build a business around your customers, you want that touch point. And you get to keep all the profits.
With all the apps, you can have a store that really expresses who you are, and lets you control the entire sales process.
Cons
I'm not a fan of how much is only included in the more expensive options, and how much is only available through paid apps. Of course it's great to have the options at all, but it's very easy to start to run up high bills. At one point I was paying close to $100/mo for all my various apps!
I also still use other marketplaces like Etsy because it's the distinction between selling at a church craft fair and setting up your own shop. At the church craft fair you're pretty much guaranteed some kind of traffic. With setting up on your own you have more control over the feel, and ownership of the shop, but it's up to you to go out and get all the traffic.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
My Reviews about Shopify
Reviewed on 17/01/2023
overall experience was good . learned lots of experience while exploring through website day to day use.Gives you clear picture of daily , Avg sales. Gets timely notification about product stocks , payments etc.Setting up payment method is easy. Adding deleting products , catgories piece of cake.Transaction fees, Monthly , Annual subscriptions are cost to be considered.
Pros
Shopify Pros: It’s Easy to Get Started You Have Access to a Wide Range of Features It’s User-Friendly Access to Many Payment Processors A Large Number of Available Themes
Cons
Shopify Cons:You’re Limited in Terms of Design CustomisationIt Can Be Expensive Payment Processing and Transaction FeesNo Access to Email Hosting No Access to Marketing Automation
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Shopify is the Yahoo Stores for a New Generation
Reviewed on 14/07/2022
We are only now setting up the store and getting into using the software so my opinion may change over time (although I doubt it will be for the better). Like Yahoo Stores before them they felt the need to write their own program language for the store instead of using tried and true coding that everyone knows or understands at this point. Making it difficult to change or adjust your store template easily. Also like Yahoo they take a percentage of your sales on top of the monthly fees. If someone needs a site for a few items, can use one of the free templates, doesn't want to use too many other features, and doesn't have a dedicated ecommerce manager then this may be a good solution for you. If you need to set up additional metafields or have better control over you SEO, you may want to look somewhere else. Expect multiple monthly subscriptions and fees above the Shopify fees as you will need to use other apps in your store.
Pros
Modern eCommerce selling features.
Hopefully better shopping experience for our customers than our old solution.
Cons
Monthly fees PLUS a per transaction fee.
Uses a custom script/language instead of standard coding. (Liquid).
Does not utilize WebDAV or FTP for file uploads.
Does not allow import/export of anything other than basic product information without use of a third party app.
Relies on 3rd party apps to offer features other carts offer out of the box.
Cannot customize the checkout process, must do what they say is best.
Poor SEO controls.
Alternatives Considered
BigCommerceReasons for Choosing Shopify
We switched because our old solution was just that old. It did not and could not offer features that modern shopping carts do.Switched From
Freestyle Solutions- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Shopify review
Reviewed on 09/01/2023
My overall experience with Shopify has been excellent. It is an easy to use platform with many features and customization options. We were able to quickly and easily create a store with Shopify and launch our business. Overall, I'm very satisfied with the platform and would recommend it to anyone looking to start a business online.
Pros
I like that Shopify is very user-friendly and easy to navigate. It has a lot of features and tools that make it easy to set up and manage an online store. It also has great customer support, which makes it easy to get help when we need it. Lastly, I love the wide variety of themes and customization options that Shopify offers. Shopify allowed us to create << blueside >> ecommerce application. In addition, Shopify offers a wide range of payment options, making it easier for customers to purchase from our store.
Cons
The basic plan is quite limited in its features and customisations, and I think Shopify could do more to offer better pricing for those who need more features.
- Industry: Design
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great
Reviewed on 24/01/2023
Benefits to much easy to order anything feel free and relax
Pros
easy to shoping u are sitting in home no need go shop order online
Cons
Further this software is good for everyone
- Industry: Research
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Shopify is the one-stop-shop for ecommerce business
Reviewed on 17/02/2023
Overall my experience with Shopify has been smooth and seamless. I was able to set up my ecommerce business in just a few days, their templates made it so easy.
Pros
I love how there are so many plugins and ad ons to choose from that are all vetted and high-quality. Shopify also has many templates to choose from which makes setting up an ecommerce business very seamless and easy.
Cons
The pricing of some of the plugins can be expensive, so it's important to think through the ROI and if it makes sense for your business
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Top of the Line eCommerce Platform
Reviewed on 24/01/2023
The powerful management system that Shopify represents for retailers, essential for any business that wants to sell online.
Pros
The most robust eCommerce platform, with high capacity and accuracy to manage large online inventories, categories and more
Cons
When involving Shopify multi store it can be a little overwhelming from the user point of view
- Industry: Machinery
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Easy to usee and value for money thing
Reviewed on 24/01/2023
Pros
Shopofy is the best e-commerce website i have ever visited and use in my life its is so good and and its sales feature is excellent and its help and support is very helpful and excellent . Its is the perfect e-commerce website
Cons
Everything is good in this software nothing i fell like bad in it till now
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very Easy to use and effective
Reviewed on 24/02/2023
easily process payments for services
Pros
shopify is extremely easy to use, you can transfer money easily without any hassleI would highly recommend for any small business
Cons
I do not have any cons to report, I use shopify daily for my small business
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Top of it's class
Reviewed on 24/01/2023
I like it's reliability and also ability to connect with many other apps.
Pros
I have been using Shopify for a long time and I like how they always keep on top of things and with leading technology. It is easy to use and launch. It helps me cut down on time not only on launching e-commerce sites but on managing as well.
Cons
The blogging aspect can use some work, but then again, it is not made for blogging but for e-commerce.
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Shopify - Easy to use and looks great!
Reviewed on 07/07/2021
Overall, Shopify has been a great experience. It does everything well, and even though the backend can sometimes get confusing, the front-end product it delivers to users is beautiful and efficient. I highly recommend Shopify if someone is thinking about launching an online store. It's simple if you need it to be, and complex if you need to expand to fulfill a large online e-commerce presence.
Pros
Shopify is very good at what it does. I like that Shopify can be streamlined and simple, or complex and robust. It's easy to have a store up and running within a few hours. However, if you want to do Shopify well, I recommend diving into its vast features and offerings. One of Shopify's best features is their analytics tracking. When logging in, Shopify gives an overview dashboard of what is happening in your store. You can see recent orders, sales trends, and even where you're slacking on order fulfillment. Additionally, Shopify provides stats on abandoned checkout cart conversion percentage compared to other stores, sales earnings compared to previous weeks, and even shows which users are live on the site at the moment you view it.
Cons
Shopify has many, many strong points. However, it does get tricky with its product categorization. The way to classify product tags and collections is not intuitive, and can definitely confuse new users. Additionally, Shopify makes order shipping label printing difficult when not paired with one of their partners (USPS, UPS, DHL).
Reasons for Switching to Shopify
Shopify had a more straightforward backend navigation than WooCommerce and more capabilities than selling through a Squarespace site.- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easy to use and reasonably priced software for selling online
Reviewed on 22/01/2022
Overall, Shopify has delivered a great experience and made selling online quite easy. The platform is very well organized and seemingly provides online sellers with the technological infrastructure they need to succeed.
Pros
Shopify is very easy to use and has a number of great apps and plugins to choose from, many which can be implemented for free or for under $20 a month. Also, Shopify has a great program called Shopify Capital that makes it possible for online businesses to get the capital they need to expand their business. Additionally, the software makes it possible for online sellers to offer Buy now, Pay later to their customers which allows them to spread payments out over a certain period time. One last positive is that the software makes doing bulk changes relatively easy.
Cons
One area in which this software can be improved is making it possible for users to change things like UPC or GTIN codes without having to edit each variant. Also, sometimes adding certain apps and plugins can alter the proper functionality of certain software features.
Reasons for Switching to Shopify
Shopify was highly recommended by others who had used the software and raved about how good it was/is.- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Best Website Software for Building a Business!
Reviewed on 07/05/2021
Shopify alleviated numerous headaches we were experiencing with Squarespace, made it easy for us to handle pickup and delivery orders (the ability to leave order notes and track an order's history are super helpful!) and has given us great insights into where our website traffic comes from.
Pros
We love Shopify's clean website templates, added features like live visitor counts and its thousands of app integrations. Using Shopify has given us the ability to truly understand our customers and their wants and needs through thorough reporting. While we don't currently use all of Shopify's features and apps, we love knowing that as our store grows and changes, the features and functionality of our Shopify store will too!
Cons
The administrative Shopify website often loads slowly, so completing basic tasks can sometimes be tedious. While it functions without this feature, we would appreciate it if it was possible to run multi-product purchase orders or inventory adjustments in Shopify - we currently have to increase the in-stock product quantity item-by-item when we receive new orders, which is time consuming.
- Industry: Law Enforcement Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I LOVE Shopify
Reviewed on 13/07/2020
It's been a highly successful project. We went from having an idea to having a very successful website within a year. Upkeep is a breeze and they are always improving their software. In the 2.5 years we have been using Shopify software, I have never had to contact support or interact with Shopify about any issues. It just works.
Pros
Shopify made launching a new website super easy. We had an idea to start selling a new product line that differed from what we were already doing, so we decided to create a new website. Shopify made it easy to design our website, create a product catalog and start selling. Shopify is low-cost but feature rich. They blow away the competition when it comes to launching new, and established E-commerce websites. It took less than 6 months from signing up to selling. Our store has been very successful and I credit that to how easy Shopify made the whole process.
Cons
My only complaint is that we cannot use "Shopify Payments" to process credit cards for our product line. We have to use an external credit card processor and that makes it more expensive. Shopify charges additional fees if you do not use their in house Credit Card Processor, but will not waive fees when they do not allow you to use their processor.
Reasons for Switching to Shopify
Shopify is the market leader when it comes to E-Commerce software. Using anything else would have been accepting less features and less experience. The other providers are years behind Shopify.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Shopify Review
Reviewed on 02/02/2022
As I would see it, Shopify is an astounding stage to develop with. They have the scale, elements, backing, and valuing to cover you whether you are a fresh out of the box new one-item shop - or then again to be the following Amazon. There's no upsell to the following arrangement level - everything is straightforward and clear.
Pros
Speedy, Easy Set-Up. In the event that getting your business online rapidly and effectively is important for your objective, Shopify is perhaps the best stage to help.
Client support.
Mobile friendly
Unimaginable Marketing and SEO Tools.
Security and Reliability.
Adaptability.
Incorporation Options.
Cons
The major con for Shopify is that the membership and exchange charges. Shopify plans start at $29 for essential plans and increment up to $299 for a few progressed plans. Different costs incorporate exchange charges related with selling on the web as well as membership expenses to utilize the applications you want.
Reasons for Choosing Shopify
Wix is more straightforward to use than Shopify, and faster to assemble your store with. Wix gives more artistic liberty than Shopify, yet Shopify gives preferred deals instruments over Wix. Wix is a web designer above all else, though Shopify is planned simply to assist with peopling set up their own web-based stores.Switched From
WixReasons for Switching to Shopify
Shopify offers a simple approach to rapidly send off a web-based store without the fight over servers and advancement costs that can be brought about with self-facilitated stages like Magento. The administrator point of interaction is spotless and easy to use and really instinctive in light of the fact that every one of the highlights are consistently organized.- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
My Shopify experience
Reviewed on 25/05/2022
I loved using the app. It was a bit challenging to build my store when I first started but I hired someone to make it professional and it honestly looked great! I loved seeing how the apps worked and brought my store to life to help upsell products, setting up the codes can be a bit difficult and also learning how to read the analytics of your store is a bit complex. I didn't make that many sales but I got tons of traffic to my store and that was helpful in reading conversions and seeing who almost bought something but didn't and seeing the locations around the world of who was viewing my product was really cool. I loved the app and it's features overall but I think having a Free membership program with a few more features from the basic plan instead of a trial program is better since it's generally hard to make a sale in a month let alone make one in 14 days.
Pros
I like the efficiency of the software. It's easy to use, simple to navigate, can take some time to understand the conversion rates and percentages of everything but overall pretty good app. I like the configuration and the training videos are helpful in some cases as well.
Cons
I definitely did not like how they charged for the apps to integrate into the store. It's a lot of hassle having to sign up for those apps just to get slammed with the monthly fees on top of the cost of the shopify store itself especially in the first few months when you're just starting out and you don't even make a sale. Those monthly fees got one of my stores closed.
Reasons for Switching to Shopify
They were cheaper than Shopify. I also heard good things about these alternatives.- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Shopify is the best way to start ecommerce
Reviewed on 16/05/2022
I ought to say this is the stage that I might want to use for my online business clients. Presumably that they are working really hard structure. I trust Shopify start a respectable client assistance that we can call and allow us to pose inquiries as a paying client.
Pros
So natural to simply import all my client's items and the day after that large number of items where on Google's most memorable page that astounded me. Extremely simple to arrangement and use. I use it for my client's internet based shop.
Cons
Where do I started? - Only a couple of free site topic! truly?? indeed, even we're burning through $30/month we need to pay like $300 to get a respectable subject! - Although the vast majority (counting myself) thought there was such countless instructional exercises on web however there isn't sufficient. A large portion of them are being made by the more established rendition and doesn't match the new look. - Google's page speed test is continuously showing lower speed contrasting with different stages like Wordpress. - No client assistance which isn't adequate
Alternatives Considered
WooCommerceReasons for Switching to Shopify
it was the cheapest one and Had a different tutoriel in YOUTUBE- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Shopify is a GAMECHANGER if you Run an Ecommerce Business
Reviewed on 16/04/2020
I don't think we will ever leave Shopify. It's affordable and easy to use - what more could you want from a product that is used to run your business.
Pros
I can't stress enough how much I LOVE Shopify. I run my mom's business for her (an ecommerce site) and we set up the entire thing from scratch, with little knowledge of the platform. They have both free and paid templates to choose from for your site and they are very customizable. The fact that these templates scale to mobile with zero input from us is incredible We've been using it for over 5 years and we couldn't be happier. It is SO easy to use. Their customer support is unmatched - they are open 24 hours and always help us through even the most simple kinds of questions ("how do I upload a new image?"). The inventory feature is great and keeps everything organized. If you sell an item offline, you can easily adjust inventory in your dashboard so no mistakes are made.
Cons
There aren't many things I don't like about Shopify. I think my biggest ask is that there should be more free templates available for use. The Shopify made templates are the best because they integrate seamlessly with the product. For some users, software is a scary thing, so instead of jumping to buy a cooler template, I think users would be responsive to more free templates to try.
Alternatives Considered
GoDaddy Website BuilderReasons for Switching to Shopify
We chose Shopify because of how clean and simple they made the process. It integrates with so many other software that we felt it was a no-brainer.- Industry: Music
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Shopify For Dollars
Reviewed on 02/12/2021
I have used Shopify for a few years now and am happy with the service. I will continue to use this service.
Pros
I love using Shopify to sell my music and merchandise. This platform makes my store stand out with various design features and also allows me to give fans a unique experience while shopping.
Cons
The only thing about this software is that digital goods are hard to sell because of a lack of apps and features for these products. Especially music and music preview players and e-books.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Shopify is vital for e-commerce, but be weary of upgrading to Plus.
Reviewed on 16/08/2021
Overall, it has been great. I just wish that the sliding scale for Plus hosting started at a more reasonable amount ... I mean, if they took away my MSM and increased my CC processing, they should have reflected that in my monthly hosting. Just started at $1499 vs $2K would show more good faith in wanting to grow WITH a brand vs taking whatever they can get. (Hence I have been debating whether or not to downgrade back to "advanced" for ages but I use Plus to do advanced Tax Calculations @ checkout, etc) I am also really upset that now Shopify Payments does NOT refund the processing fees on canceled transactions - so if I have a high value/suspect order that I don't feel comfortable shipping, I am still out +/- 3% for nothing. (for the first 5+ years, the CC processing was refunded on canceled orders)
Pros
I have run my business on shopify for nearly 8 years. I love how user-friendly the backend is and how even with VERY limited coding experience, I can update cosmetic issues seamlessly and easily by myself through the theme editor.
Cons
There are a lot of things that could be better. I feel like the constant response when you need to figure out how to do something is, "oh, there's an app for that" ... and apps cost money. With ShopifyPlus, already being $2,000 a month, it can be pretty hard to stomach SO many third party apps to get stuff done. Especially when most 3rd party apps can clutter your theme-file and cause unexpected issues on the front end. I also am personally super salty over the fact that I migrated to ShopifyPlus years ago, from Advanced, to save money on credit card processing fees. Plus, at the time, was $999 a year and I was promised that I would be able to keep that "grandfathered" rate moving forward. But it did not take long for them to a) take away my preferred credit card processing rate due to higher-than-usual ratio of international transactions and then they ALSO doubled my monthly hosting from $999 to $2,000. But once you upgrade, it can be very hard to go back down to "Advanced". They also took away my "merchant success manager" ... so I am spending $2K a month on "Plus" and also had most of the "Plus" perks taken away from me. I just feel like Shopify doesn't care much about their store owners who've been around for so long.
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Is this the right E-Commerce platform for your SMB?
Reviewed on 23/03/2022
Easy to use platform, fast, and has a lot of documentation. Good customer support and extremely friendly to all levels of experience. But it comes at a not so insignificant price, specially at the early stages, and more customization will be expensive and require a significant investment and experience from a qualified developer.
Pros
Shopify is an out of the box ecommerce platform where you can be up and running in less than 10 minutes. But, is that good enough?. All that you need to create a good experience and nice looking e-commerce, can be very easy if you know what to do and are familiar with templates. Setting up everything including payment is EASY, fast, and everything happens in real time.
Cons
I don't see this as a "cheap software", specially if you come from a non european union / north america country. It has many layers of costs, first the upfront monthly fee, and also they take a small percentage out of your sales. It's an amazing business model for them, not so much for the small user. Also, nowadays, with so many people using shopify out there for their e-commerce, all stores look a like. It's hard to find a Shopify e-commerce store with a unique experience. And any additional change that you'd like to do that you can't do in the editor, you'll need an experienced developer.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
JAM Shopify Review
Reviewed on 01/08/2022
Well, around the beginning of the pandemic, I noticed many stores at physical locations closing. People were panicking with uncertainty of where to look next for their clothing, their shoes, anything else they may need. I got into retail to give consumers the reliable option the next time stores regardless of the reason ever closed down again, the solution of coming to an online store, knowing it is always open for them. With the current Recession, this may happen once again, and in doing so, this solution becomes more reliable, with delivery not being a problem, and Shopify software running smoothly, it makes sense for such solution provided. On the flip side, currently Savepace LLC has an issue that Shopify software does not have an answer for at this time as there are no financing options available on the software. Even if there were, Shopify would still have no answer for about 6 months. Overall, from billing to the order management, the site speed to no visual issues, its been a wonderful pleasant experience, and I expect it to continue as I seek to upgrade the software in the near future.
Pros
I like how I am able to run my retail business with a ton of support behind it, there is so much software ranging from Shopify's own to others I integrate that making building, growing the business less stressful. I really, really, like Shopify's accounting software that leaves people stunned! It allows me to keep better track of sales, fees, costs, and also allows me to project where finances may be within the next few months. I really like how the software updates without asking me to, updating in the background as I continue focusing on doing what I need to do with my store. The pricing of the software has always been reasonable, never too expensive, and never cheap, and, is based on my need. I really like how popular the software has become too, and the positive impacts it has worldwide such as saving small business owners a ton of money, choice of upgrading when ready, letting me know ahead of time when announcements about the software, and, anything else that maybe extremely important. As for integration, it depends on the app I choose, because while it may be easy to integrate onto the software, certain apps can be difficult to remove from the software once it has been integrated fully.
Cons
There is a passive-aggressive push for a Commerce plan to use on the software. Sure, for small businesses already on its mid approach that's appropriate as the developers should assist them as much as possible, but for many struggling business, the constant passive-aggressive push when logging onto the software can be a real pain, especially when focusing on order management. Regarding integration, certain apps require the software origination or for additional payments to process sort of like 3 months of back rent, even when it feels like its 3 months fronted rent before you can see that the integrated app has been removed. I advise Caution which apps users integrate overall. The design of it in the background could use a change. Its been three years. The software needs more style!! The security of it could use incorporation of VPN users, and currently the software does not have this.
- Industry: Newspapers
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Works reasonably well out of the box
Reviewed on 12/07/2022
Shopify is a good platform to get you up and running very quickly. It is one big ecosystem that sometimes works in your favour but unfortunately very much works in theirs.
Pros
Shopify does a good job of enabling you to start selling very quickly. You need to be aware that this only includes very limited functionality though and any extra options you may need to add, even as simple as a pre-sale or adding meta fields (custom fields) requires an monthly fee for an App. We currently have 5 Apps installed that almost cost the same as our subscription charge but I have been involved in some Shopify projects where the App to subscription charge was triple. You need to really consider what functionality you deem necessary before adding extra apps as this can all add up. Of course if the functionality is necessary and pays for itself with one order then it is all worth it.
Cons
The core functionality is a little limited. Shopify+ has the promise of almost unlimited functionality but the cost is prohibitive for most shops and even though they could give standard Shopify users access to some of these functions they don’t so most functionality does require an App

- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
OK but MUCH room for improvement
Reviewed on 08/02/2019
2014 = great
2018 = terrible
I would encourage rep. to contact me.
Pros
When I first signed up for Shopify 4-5 years ago I thought it was the best thing to happen to ecommerce. Gurus were knowledgeable and accessible (via phone!), the product worked beautifully and it met my needs. Now that my business has grown and I'm finding that Shopify is not set up to handle a business of high growth. Shopify has grown so fast that the average conversation with a Guru has dropped from outstanding to barely acceptable. Most of the time, the I know more than the Gurus. Follow up from the gurus is also terrible. You can still reach them by phone but if you need to speak to someome in the company with more experience, you can only access them via email and they take FOREVER to get to you. So you can forget about getting any help from someone with real knowledge of the product. The native functionality is also only good for very basic businesses. For example, if you need to ship a single item in multiple boxes, you can forget about doing that natively in the app or taking advantage of their discounted shipping rates. If you want to get a custom app built, you can forget about getting any support on the API from the gurus because they don't know anything about API. Again, there is no escalation point for customers who have a higher level of needs. Want help from the Shopify Expert community? You can forget about being called and speaking to someone local. Most won't do it, I've tried. If you get a response, the best you'll get is an email that reads something alo
Cons
ng the lines of "I can do this for you." and it's from someone on the other side of the world that has no clue about you, your business, your country or it's customs. I could go on and on but in summary, I am HIGHLY disappointed with the level of support and in 4 years have gone from a loyal, enthusiastic customer to a highly disgruntled customer looking for new options.

- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
One of my favourite ecommerce platforms
Reviewed on 24/11/2021
I use shopify to create ecommerce stores for my clients who specify that they want shopify or that aren't sure what platform they want their ecommerce built on. It is great if you are doing drop shipping and managing your inventory and orders is quite very easy.
Pros
Shopify is easy to set up. You can set up your own ecommerce fast without needing to take a course or having a lot of technical knowledge. All you need do is pick a template that you like, use it as it is or style it to suit your brand or business.
Different plans that cater for different people. Whether you are just starting or you already have a lot of customers, you can chose a plan to grow your business with.
There are no server worries with shopify. It is fully hosted and you can be rest assured your website will load fast reducing your bounce rate.
It accepts a lot of external or third party apps that make your ecommerce store's functionality even better
The inventory module will let you know if you are running out of stock, easily manage your inventory.
It integrates perfectly well with most payment processors like PayPal, credit cards, and even Bitcoin payments and if you chose not to use third-party apps to collect payments, you can use shopify payments.
Cons
The only con I have with shopify is that they have control over all your site files since they host it. Unlike WordPress where you own your site a 100%, with shopify this isn't so.
It could get really expensive when you start adding other plugins to improve the functionality of your website.