Intellect QMS Reviews

The software comes with pre-configured applications but allows for custom applications to be built as well as changes to the pre-configured applications.

We have had a very positive expereince with Intellect

I loved that we were able to customize the software, which gave our internal personnel insider knowledge of how the software works so we do not constantly have to rely on out-side support. It let us build it to our requirements and process flows.

There is nothing about the software that I don't like. I don't like how Microsoft when interacting with Intellect. To open a document to make changes you need to double click on link, click open, click enable editing, then enable content. It is slow and lots of clicks just to be able to open a document to make edits.

There are a lot of good things about the software, but I really enjoy using the Tool and Calibration system they offer. It has helped us streamline an area that we continued to struggle with. The other great feature is the ability to create custom applications. This allows us to tailor the software more to our needs. This also includes customizing the apps we purchased as well. This way, you are not stuck using the design the developers came up with and not having it fit your needs perfectly.

I have found that app development can occasionally be a pain to get done properly but this is due to how much stuff is interconnected.

This software has endless compatibility with other existing software programs. Like most software, much of the work is on the front end and we are still establishing our "live" site. However, any function, feature or scenario we have come up with and the Intellect software has been able to provide multiple ways of accomplishing the task.

Intellect requires a lot of bandwidth to complete the publishing of sites to the "test" and "live" sites. Difficult to do during normal business hours on slower networks.

We've been able to customize this software to do everything we need to do -- and some things we only dreamed of being able to do.

We do need assistance from customer service when we've tried to set up some functions and for those considering the platform, it's probably a good idea to budget some add-on hours if you are not particularly tech savvy. Once the system functions are in place, it's very intuitive. I don't think any platform is turnkey and some have real limitations. Intellect has the capacity to do everything we need.

We have been using Intellect for about 8 months and the transition from our previous program has been great. What a huge difference it is with Intellect and how convenient it is to have everything linked and accessible with a click of a button.

The calibration app out of the box could use some improvement for reporting purposes.

This product is incredibly scalable and customizable. As long as you are willing to work on build-out, you can build your own modules that work best for your company (they can also help with build-out for an additional fee). The implementation team is great and offer amazing training events. My customer success manager is very responsive and is willing to move forward with me as soon as we are ready for the next steps. I enjoy the layout of the system - it is user friendly once you learn how to navigate it.

I dont think there is anything I dont like yet about Intellect.

Intellect's ability to configure without coding nor paying developers is its best feature. You can create your own apps or take their out of the box apps and configure to suit. The platform does have a learning curve understand how its intended to work together, however after training, validation, and a deployment, it's very doable yourself. The concurrent license model was very customer focused and allows small to midsize company's to truly go digital rather than struggle with expenses related to named licenses.

The out of the box applications did not suit my needs from the medical device industry.

Somewhat user friendly with room to leave detailed notes

Seemingly archaic, could be better softwares available

It is very user friendly, good functionality

There isn't anything I don't like about the software

The product is easy to use and customize.

Integration with external data sources could be more robust.

Easy to use even I have small programming experience. Also very useful to find detail documents.

Onboarding process some time is slow. Also mobile app need improvement.

This software is very user friendly and is easy to teach other how to use the programs. You don't have to be an IT master to be able to use it.

It would be nice if they offered a limited amount of free customer support after the initial set up. It would be nice to have something like 2 to 4 hours of free support every month.

The customer service and implementation team was amazing to work with. They ensured we were supported and on track throughout the entire process.

The startup was a little rough, but we also had some IT issues on our side that made it difficult.

I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.

I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.

Moving towards eQMS system and going paperless.

We've experienced some technical issues including aligning different interfaces and setting up proper workflow. It requires technical expertise.