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325 Reviews

- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I loved cakeHR and User friendly app
Reviewed on 22/07/2019
Pros
CakeHR app easy track maintenance college,school and employees details and easy to set up
Convenient dashboard
Cons
Easy to understand and good features
mobiles app is available
Overall it is good compare to other tools
Response from Sage
Thank you, Sarath, for your positive and encouraging feedback :)
Best regards,
Viktorija
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Could this be the best HR software?
Reviewed on 07/07/2022
Our group utilizes it to deal with our time-off and remote working arrangements. It's really basic and simple to utilize and exceptionally practical. Looks perfect and proposition numerous modules and yet the usefulness of the vast majority of them is exceptionally essential.
I love that it is simple for my bookkeeping division to impart to me when solicitations have been paid.
Pros
Exploring through the framework is exceptionally simple and merely requires full preparation before utilizing it. I truly enjoyed the decision of price tags, contingent upon the requirements of your business. The UI is likewise instinctive, and the schedule coordinates well with Outlook.
Cons
No current cons I can think of. I had several login in issues a while back, but it was remotely fixed.
- Industry: Investment Management Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
HR Module
Reviewed on 11/06/2019
it's comfortable in use comparing with our previous HR portal, but definitely it's not tailor-made for customers and our contact person in support team is negligent and not professional
Pros
it's easy to use. has nice interface.
n/a
Cons
1. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app
2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone
3. Presence monitoring is not relevant. If employee takes first half of the day as an annual leave, you see it all day long (i.e. it doesn't disappear in the second part of the day and information is so long that you should scroll down a lot to see all staff leave data) , if employee adds second part of the day as annual leave it shows employee's data twice on bar. same goes with all type of leaves. If employee is late, it shows whole day long, why? what't the value? My IT contacted support team as they don't answer me and he said that it's like this though illogical.
4. Support team uploaded staff info provided by me, and they didn't even check that some data were missing i.e. personal information of employees were missing and they didn't double-check if every box was filled or missing something
Response from Sage
Dear Teona,
Our entire team apologizes that our service did not satisfy your expectations. We set a high standards for ourselves and are truly sorry to hear that those standards were not met in your interaction with our business. CakeHR team love helping clients and I am sure we did not intend to make you feel left out by contacting your colleague instead. We will internally investigate this situation to make sure those misunderstandings does not happen again.
I will contact you directly to determine how we can provide you with a solution that will make you smile :) Let's get on a call and address this asap, we value your business.
Thanks so much for letting us know!
Viktorija
Customer Success @ CakeHR
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Little expensive but has everything
Reviewed on 09/12/2022
Overall it was awesome experience and we all loved using it. Just had to let it go because of the heavy price it was charging us when there are other affordable/better alternatives in the market
Pros
Sage HR is a complete HR solution. From employee onboarding to training, leave management, KPI calculation, everything works like a charm!
Cons
It's a little bit expensive to maintain when you've higher number of users/employees and the customer support is a bit non-responsive.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Easy automation
Reviewed on 24/09/2022
While creating the software, I think that you will be satisfied in general, following the needs of the people working in the sector.
Pros
You can choose to easily create automation. I can guarantee that you will be satisfied in general, thanks to the ease of use it provides, it will take you one step ahead in your business life.
Cons
Sometimes it may run slow compared to the internet connection speed, if you have a fast connection you will not have any problems. I did not have a negative experience as I was satisfied with its overall quality and ease of use.

- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
One of the best HR management solution on the market
Reviewed on 30/03/2019
We can now manage our employee details in a single click and though a dedicated mobile app.
Pros
Cake HR is the best tool to manage the employees and their day to day data. We use Cake HR to get employee attendance and to have their pay slips ready at the time of salary dispersal. HR application that has all the needy features can be seen only on Cake HR. The most impressive feature we have seen and used is the automatic salary form generation so that we don't want to manually create the salary form to be filled by the employee.
Cons
The salary slip generation is a bit slow and takes a lot of time on mobile app, please have a look on it.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
easy and fast software.
Reviewed on 13/12/2022
for two years of use and this software will always be within my reach. I love the flexibility of the software.
Pros
this software is an incredible, efficient management of my staff, editing pay slips, remote management. I love this software.
Cons
adding certain headings is complicated in my opinion.
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Sage HR
Reviewed on 18/06/2022
Pros
This system made a huge difference in our Establishment, we cut down on using lots of Employee documents.
Cons
This software is user friendly & easily accessible.
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
It is possible that this could be the best HR software?
Reviewed on 02/11/2022
It was great and effective software for ease scheduling platform .
Pros
The basic functionality that the software offers is really great simple to get around the UI.
Cons
It might be too basic for me but it is okay.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easy HR solution
Reviewed on 27/12/2022
Pros
This tool provides an easy way for employees to request time off, holidays, and sick-days. It is also great for document sharing, and it is modular and customizable; it can be tailored to your organization's needs by adding functionalities and managing access rights.
Cons
There are also some drawbacks associated with the system, such as the need to constantly upgrade data at a centralized spot in order to keep the platform up-to-date. Furthermore, it can be difficult to manage vacation arrangements in a timely and efficient manner.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A solid option for a startup and SME
Reviewed on 19/06/2019
This has been a great solution to managing the day to day HR ops. I also like that i feel that i am contributing to making this product better such is the interaction with the CakeHR team. I am starting to reach some scalability limits but this software is evolving and i wouldn't hesitate to recommend it to a startup or SME.
Pros
It has all the standard features you need at a budget friendly cost and the customer support is responsive. The UI is intuitive, even for the employees who didn't really need any training to use it. I also like the G-Suite and Slack integration.
Cons
It needs more feature updates to have better functionality and scalability - the support team and community is pretty good at taking on requests and fixing bugs though.
Reasons for Switching to Sage HR
Cost and required featuresResponse from Sage
Dear Edward,
Thank you very much for your insightful review! Do not hesitate to share your ideas with us, your feedback really matters :)
With thanks,
Viktorija
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A great HR platform for smaller companies
Reviewed on 18/06/2019
Overall I am very happy with CakeHR. I am able to figure out who is in and out of the office with ease. My staff love how fast it enables me to approve/deny the holiday requests as it gives all the information I need to make the decision, including automated emails to me and the other administrators. I love how I have been able to integrate this with my google calendar too. The reporting gives good information to so we can better tackle our staff who are off on long term sick etc. Would definitely recommend.
Pros
I like how simple the software is to use and setup. Your business can be good to go in a matter of minutes. The UI looks good and is a very helpful tool to the organisation I work in. Gives me a good overview of who is off and for what reason that day!
Cons
I don't like the permissions model. The reason I stated for a smaller company is because as you grow, it feels the permission model can become a bit more problematic if you want to be setting up complex permissions. E.g. Users able to see everyone off on holiday that day, even if not in your own team.
Response from Sage
Dear Lee,
It's so nice to see that you are actually using a variety of features and find them helpful :) I can assure you that there will be more permission models available in the future, we are working on it. I'll keep you posted on the progress.
With thanks,
Viktorija
- Industry: Financial Services Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
The Potential of the CakeHR
Reviewed on 07/08/2018
The CakeHR, although with some issues, has quite the potential, especially if the developers continue improving and updating it. Not to mention that it is cheap in comparison to, for example, same BambooHR and it also fulfills pretty much all the needed options.
I was pleasantly surprised with the customer support that I was provided while working with this software: if you have any questions or issues - the support team will always answer you within a day and try their best to adjust the software's settings to your liking and if you still have any further questions - they will arrange a meeting to help you solve the problem.
The CakeHR is especially convenient for those companies that are functioning within one country. However, even if the company has several branches located in several countries it is still not a problem. Although it can be a bit confusing at first with all these access levels and settings that you will have to think about - with the right tags and teams you will manage it just fine.
Pros
The Cake is very convenient for employees in terms of usage: it is simple, understandable, and solves the problem with the time-off policies' usage tracking.
Cons
There were quite a few issues that weren't particularly to my liking; however, after mentioning them to the CakeHR support team - they were quickly fixed and changed in the way we wanted them to. Still, there is one thing that I think needs an improvement.
As of now, when you want to upload the documents - you cannot filter/restrict them by location or the team. You can either upload it for everyone within the company to see it or upload it individually. As you might have already realized from that - if you want only one department or only one country's branch to see a certain document - you will have to upload it individually every time.
Response from Sage
Hi Olga, thank you so much for taking time to submit your feedback. More options for documents share is due to be in production next week - so watch this space! :)
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Solid HR Management Tool
Reviewed on 05/07/2019
Have really loved using this across a distributed team while still giving us the feeling of being connected, cohesive, and consistent across the board.
Pros
Loved using this for onboarding as it made the process seamless, especially with the app. The perfect option for growing teams who want a consistent employee experience across the board (form onboarding, to reviews, benefits, etc.) it all lives in one place and makes it so easy to access.
Cons
The only thing that would be nice to change is the ability to be more specific with requesting an exact number of hours so you can be more specific with your request for time off.
Response from Sage
Hello,
We really appreciate you taking the time out to share your experience! I'd love to help you out with those additional specific fields that actually can be added to time-off policies, therefore please contact me directly or use a Chatbot in the right bottom of the CakeHR screen.
I look forward to hearing from you :)
With thanks,
Viktorija
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Truly - a piece of cake!
Reviewed on 19/06/2019
Great!
Pros
Simple - user friendly where you can jump right in with little to no training necessary on most features
Cons
no sample templates or surveys for performance management to start using right away that can be edited/customized towards specific organization needs - would be great if there was a starting base to better understand how to use those features with best practices and samples showing ways to measure performance based on newer trends (OKRs, 360 evals, 1 to 1 meetings).
Response from Sage
Dear Angie,
Thank you very much for your positive review. We really appreciate you being a loyal client and helping to share the word about us.
We provide only templates, as it is easier to adapt them according to one's specific needs. However, we are always trying to give as many examples as possible during the onboarding process. In case, some more inspiration required, do not hesitate to contact us through the chat box, we are always happy to help and share some tips and tricks. :)
With thanks,
Viktorija
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great, easy to use tool
Reviewed on 11/06/2019
CakeHR makes it easy for us to save and document our time-offs, no matter if its vacation, sick days, business trips or home office days – finally everything is put in one place. Due to the great Slack integration, the chatbot informs us about absent employees every morning and makes it easy to plan our resources.
Costumer support is amazing!
Pros
- saves all our time-offs
- overview above vacation and sickdays
- reminder for birthdays and work anniversaries
- Slack integration
Cons
- a bit too less flexibility regarding time off policies (e.g. it would be great to have a policy where working students could enter when they are in the office, not out)
Response from Sage
Dear Madeleine,
Thank you so much for taking time to submit your review! I will get in touch with you, so we can go through policies and set them up in the way it works for your company. All our features are fully customizable, so I am sure we will find the way you get the most out of it :)
With thanks,
Viktorija
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
User friendly and easy to use.
Reviewed on 28/01/2019
Cake handles the things we use it for well. Tracking holidays, managing certain manually entered HR processes, but it lacks a lot of functionality which would be needed by an HR system.
Pros
Well presented and easy to use for admin and for users.
Cons
Still Missing features I would like to see from an HR control package
Response from Sage
Hi Gary,
Thank you for your feedback! :) I know that you have been in touch with our team before about various functions and features that you would like to use for your People Management, and I think we should get on a call to touch-base on our latest enhancements as I believe you will find them very useful and handy!
I'll be in touch with you directly to arrange a call.
Thanks
Ilona
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Nice but too young yet :)
Reviewed on 18/01/2019
Could be a good choice, but functionality has to be improved
Pros
User friendly
Flexible (at least in concept)
Cons
No recruitment module
Not enough fields in recipes (I am pretty sure that it is possible to let user to use much more variables and logic operators (jumps, triggers) and play with boolean search and complex logic).
No calendar of upcoming appraisals for all the company, which could be useful for HR service to plan the load (I mean, standard calendar table view for the whole year)
No recurrence (you should duplicate the same task manually, instead of setting of recurrence 'once per every 6/12/18 months etc")
When you change initial task itself, the workflow which includes this task, still contains not updated version. As for me, if any component has been changed, it should be relevantly changed in any more complicated structures which contain that 'brick', instead of manual searching where this component could be used and further manual changing.
Response from Sage
Hi there,
thanks so much for leaving a detailed feedback - this allows us to constantly review our product and improve! :)
As it happens, we are about to release our new shiny Recruitment module! You are very welcome to test it out in the beta version - please get in touch with me directly and we'll set it up.
We are also constantly adding more Recipe variables, and there are to meet our customers' demands. If there is anything in particular that you think should be added to the Recipes, please get in touch.
With onboarding tasks, it has to be looked at each case specifically as one scenario will not fit all and therefore cannot be applied automatically.
I would love to go through these points with as you directly I can see some very good ideas there. Please write to me :)
Thank you
Ilona
- Industry: Financial Services Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easy
Reviewed on 10/06/2019
I love the attitude and easy way of working with Cake HR! attitude, customer oriented mindset and ability to look on us as unique client , to listen to needs and respond ... My experience is really great! and even if there is missing some functionality - cake hr is seraching for the ways to improve it.
Pros
Cake HR helps to fix the basics, to have a structure for people management matters. Excellent soft, have helped a lot in case where we needed to start from scratch and move from excel to something more up to date in HR .
Cons
some functionality is missing what I have experienced with global providers. example - access rights, management between different companies if on holding.
Response from Sage
Thank you for you review and pointing out those things!
We are already working on mentioned features, most actually already done! If you want to know current status please contact us and we would be happy to give you more details and arrange some demo call :)
With thanks,
Viktorija
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Sage HR review
Reviewed on 04/11/2021
Quite happy using Sage HR
Pros
It was integrated and linked to our Health insurance coverage. Very easy/simple to use and straight forward, very private.
Cons
Issue with password changing from time to time, so took a while to get it reset.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
CakeHR has provided me with an excellent balance between feature and cost.
Reviewed on 30/01/2018
As a small business and only two (2) employees I was able to find a cost-effective solution for managing my employees.
Pros
It fulfils the critical requirements for managing Human Resource meaning a means for storing employee information , onboarding and offboarding features, time off management and a neat asset tracking module for assigning specific assets to employees.
Cons
Well the software does not have an attendance tracking feature, however I understand that this feature is in the pipeline.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great product for anything HR related
Reviewed on 04/10/2019
Overall great product which simplifies HR processes within the organisation.
Pros
The versatility of the product is great, from quarterly reviews, asset tracking, leave management and more.
We deployed this at a client that was looking for a hosted HR product and CakeHR was the perfect fit.
Cons
More flexibility on leave setups would be good, like the ability to have certain leave days renew every 3 years and expire.
Response from Sage
Dear Ross,
Thank you very much for your time and review! Do not hesitate to contact me directly to share any additional ideas, suggestions, your feedback really matters :)
With thanks,
Viktorija
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Good and very intuitive tool. Some country features are missing.
Reviewed on 03/08/2017
Pros
Intuitive tool. Employees like it .
Good management workflow.
Good ability to manage approves via emails.
Cons
We still need to support two tools. We count vacation from start day of the employee, but CakeHR count vacation days from the physical year
Response from Sage
Hey Nikolay
I'm going to set up a call to make sure your policies are set up correctly. It seems you have missed one important feature in policy settings so I'll spend some time with you to make sure it is correct.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Simple software which is missing some basic features
Reviewed on 19/06/2019
I am unfortunately not that satisfied after a few months of using this system.
Pros
- the design
- CakeHR is easy to use and onboard new members to use it
- tracking of time off works pretty well there
- org chart
Cons
- the onboarding management - you can' see historical tasks of yours or your team if you are not the admin of the whole system - e.g. our Office Manager can' view the whole process
- the reports - e.g. we can't get a compensation report broke down to names and amounts
- filtering in the calendar
- connection to other systems - the Slackbot is very easy, no synchronization to Google Calendar
- documentation section is very chaotic
Response from Sage
Dear Lucie,
We're sorry to hear about your experience, I understand how important this is to your workflow. I can see that we are already working on some mentioned features and some are already done. I'll schedule a call so we can discuss in more details issues you are currently facing as well as to proceed with better feature prioritization.
We deeply apologize for the inconvenience that we have caused you. We value your opinion and will definitely use it to improve our product and make it even ''stronger''.
With thanks,
Viktorija
- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
CakeHR use for non-profit organization
Reviewed on 19/06/2019
It is tracking leave for 40+ employees at our non-profit organization.
Pros
CakeHR is easy to use, with little to no training necessary. It is accessible online, through app, email, etc. It keeps a detailed track of leave.
Cons
I have not found any cons at this point.
Response from Sage
Dear Denee,
We are very glad to receive your review, it's nice to hear you are happy with your experience :)
With thanks,
Viktorija