Sage HR

4.5 (365)
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Manage and engage your workforce wherever they are

Overall rating

4.5 /5
(365)
Value for Money
4.4/5
Features
4.1/5
Ease of Use
4.4/5
Customer Support Software
4.6/5

93%
recommended this app
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365 Reviews

Isaac
Isaac
Overall rating
  • Industry: Construction Software
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

SAGE HR Good product

Reviewed on 10/01/2023

Great experience and excellent system for anyorganization to onboard.

Great experience and excellent system for anyorganization to onboard.

Pros

Web based making it easily accessible across a wide variety of devices.

Cons

It is generally OK but could end users make use of added functionality such as the ability of users to upload own achievments.

Nicole
Nicole
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy to set up and run

Reviewed on 10/06/2019

Although we are only a small company, we were trying to manually record our employees' holiday and...

Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information. CakeHR lets us keep all this information in an organised way, and lets our employees also keep track of their accrued allowances, as well as requesting leave in a more formal and organised manner.

Pros

I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook.

Cons

The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually.

Alternatives Considered

BambooHR

Switched From

BambooHR

Reasons for Switching to Sage HR

Bamboo's functionality is great, but was much more than we needed, and was significantly more expensive.

Response from Sage

Dear Nicole,

I'm so glad to hear that you are enjoying your experience with CakeHR!
There are a lot of features we keep updating on a weekly basis and, probably thanks to you, now we have possibility to import also public holidays of New Zealand.
So now, for certain, you can refer us to your New Zealand friends and colleagues, we are all set :)

With thanks,
Viktorija

Antonio
Overall rating
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Looks great and offer many modules and but the functionality of most of them is very basic.

Reviewed on 06/09/2020

Certainly cakeHR solves part of the management of my company's talent department, but it is still...

Certainly cakeHR solves part of the management of my company's talent department, but it is still far from being a suitable software for companies with more than 50 employees.

Changing any software in a large organization is complicated and I believe that CakeHR has a great potential to be exploited, so I still hope that they will listen to the users' suggestions and implement the requested functionalities.

It would be a good thing if they published the roadmap so that we could know how they are going to develop the product.

Pros

The user interface of the web application is nice. It is easy to use by employees for absence requests.

The calendar view is very convenient to see at a glance the planned absences.

The talent department likes the performance module.

Cons

General: The administration of the system is difficult. It is not prepared for companies with more than 50 employees because any type of grouping has to be done employee by employee, among other thigs.

Support: It is disconcerting, sometimes responding quickly and providing some solution, but most of the time, besides responding late, it gives the feeling of unprofessionalism.

Interface: Apparently it is nice, but there are some views, such as the user profile management, where they are limited to show in a single column each one of the fields, which makes very uncomfortable the information visualization.

Document management: It is extremely basic and not very efficient. It becomes chaotic.

Absences: It more or less works well, although as always, with little flexibility, burdening the talent department with avoidable tasks.

Expenses: The same, very basic implementation. For us to be able to use it in my company a couple of additional fields are needed (name and VAT number of the provider) which they promised to add before the second quarter of 2019 but have not yet done so. In general there are few updates. I feel that they were adding new features more frequently at the beginning of the year.

Mobile application: It is very basic, almost no functionality. You can't clock in/out from the app, which is essential these days for employees who move around. From support I was told to access the web application from a mobile browser...

API: Very basic and incomplete.

Suresh
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The Best HR Features With Sage HR

Reviewed on 15/01/2024

Pros

One thing I like about Sage HR is that it offers top notch human resource features including performance management capabiliites.
I like the time, attendance, and applicant tracking features
It comes with employee scheduling and is also mobile friendly

Cons

No regrets after using Sage HR for a long time now

Response from Sage

Hi Suresh,
Thanks so much for taking the time to leave your review of Sage HR. We appreciate it! We're glad that you're seeing value in the features of Sage HR for performance management, attendance and leave, and more.

Md. Zahid
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Reliable HR Platform for Small and Medium-Sized Businesses

Reviewed on 20/11/2023

Sage HR increased our productivity and aided in better management. Since we began utilizing it, we...

Sage HR increased our productivity and aided in better management. Since we began utilizing it, we have been able to track employee attendance as well as work schedules. This makes it easier to manage our workers and reduces downtime. Despite the pricing concerns, I strongly recommend this platform to any developing firm or Entrepreneur.

Pros

I like Sage HR because of its simple and user-friendly interface. The platform is quite simple to use for both companies and employees. The support team is always there to assist you, either by live chat or by booking a call.

Cons

I sometimes perceive login issues that need me to re-login, as well as transaction errors from my location.

Response from Sage

Thanks so much for taking the time to leave your review of Sage HR.

Calum
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Sage HR is Great

Reviewed on 17/01/2024

Pros

The annual leave section is very useful when managing a team.

Cons

The system can sometimes be a bit clunky and not the most user friendly.

Alternatives Considered

Bob, Rippling, and BambooHR

Response from Sage

Thanks so much for taking the time to leave your review, Calum! We're glad to hear that you find the Leave Management module useful for managing your team.

Jessica
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Sage HR

Reviewed on 09/10/2023

I think Sage HR is a great tool. It is easy to use and does exactly what we need it to.

I think Sage HR is a great tool. It is easy to use and does exactly what we need it to.

Pros

Sage HR is really good for keeping track of my employees sickness/holiday and out of office. This is important for scheduling payment runs. It is easy to see where all of the staff in the business are.

Cons

I dont think there is anything I can think of that I can write as a negative for this product. It is a very useful tool.

Shanice
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Review 2023

Reviewed on 11/09/2023

Overall my experience with Sage HR has been positive

Overall my experience with Sage HR has been positive

Pros

I like that sage HR is accessible on my mobile device, so that it is easy for me to view my pay slip, and book annual leave off

Cons

nothing major comes to mind when thinking about what i least like. The only thing i can think of is the dashboard visually is overwhelming and could be a lot simpler

Gordon
Overall rating
  • Industry: Construction Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Expensive but mostly user friendly

Reviewed on 16/07/2023

Pros

It is easy to use and the reports are helpful

Cons

the only con would be cost of the product

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Cool HRM tool

Reviewed on 13/07/2023

Cool

Cool

Pros

Having been part of the team that has implemented the solution, I would say it's not a bad HRM tooling and the ability to integrate well with other Sage solutions seamlessly and other external solutions as well is a good one. It has practically met the expectation of those we deployed it for but sometimes with some degree of customization not available within the system it self. But overall it's a good tool.

Cons

Within the context of my usage and interaction with the solution, there's not much to like less.

Shakil
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Perfect Human Resource Management Application

Reviewed on 09/01/2023

Sage HR enhanced our efficiency and helped better manage our Organization.

Sage HR enhanced our efficiency and helped better manage our Organization.

Pros

Perfect Human Resource Management Application for your Enterprise. Has plethora of features and makes the job for HR easy as such you can manage your Organization with less HR capital!

Cons

This gets a little bit expensive when you've 200+ users, apart from that everything is nice and prompt.

Alternatives Considered

Bob

Switched From

Rippling

Reasons for Switching to Sage HR

Sage HR team convinced us that they were capable of handling our requirements.
Justin
Overall rating
  • Industry: Human Resources Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

It's Isolved 2.0

Reviewed on 06/11/2023

Pros

It was good for what I needed it for. A lot to learn

Cons

A lot to learn, if you wanted to take the time to learn everything

Cameron
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

quite efficient and easy to use day to day

Reviewed on 01/04/2024

Pros

efficient, easy to use, quick and easy setup, customer service is good

Cons

sometimes the app bugs a bit but customer service has been helpful everytime

Response from Sage

Hi Cameron,
Thanks so much for taking the time to leave your review of your experiences using Sage HR. We appreciate it!

Jessica
Overall rating
  • Industry: Construction Software
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy App to use

Reviewed on 15/05/2023

Pros

By downloading the app, I have access to any payslips and documentation that I need

Cons

Nothing bad to say as its easy to use and straightforward!

Abdul
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 16/02/2023

Excellent product

Excellent product

Pros

Easy to use the product, and well structured

Cons

seems all perfect, did not use other product to compare the same

Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

User friendly HR app - highly recommend!

Reviewed on 11/06/2019

Overall, an amazing experience.

I did a bit of research as to what CakeHR can do, and when I...

Overall, an amazing experience.

I did a bit of research as to what CakeHR can do, and when I approached the supporting team, they are very accommodating and patient in regards to the questions I have.

Customer service is definitely one of the things that stood out to me, how responsive and helpful the team is - shout out to customer service who has been helping me along the way!

Pros

How easy it is to get a hang of using the app, which also makes it easier for us as a company to onboard members and encourage them to utilise the app accordingly.

There are a lot of functions to play around, and I find 90% of the functions applicable to the company, and would be applicable to other companies too.

Makes keeping track of employee's goals and tasks easier than ever, with notifications sent to certain individuals frequently yet not too much that they would consider it as spam.

Cons

Wish there could have more functions to track the personal development of employee(s), like having a roadmap or letting them see what is the next step for them to advance to.

Response from Sage

Thanks a lot for such kind words, we really appreciate your feedback!
If I understand you correctly, you are already using CakeHR Performance module. However, due to the reason that we are constantly updating our existing features, it would be great to arrange a quick call, to make sure you are getting the most out of your experience. Please get back to me, so we can agree on a time and date :)

With thanks,
Viktorija

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Cake-hr for time-off management

Reviewed on 08/08/2018

It's nice tool to solve a problem of availability visibility in the distributed team, easy to use.

It's nice tool to solve a problem of availability visibility in the distributed team, easy to use.

Pros

- easy UX and UI
- convenient dashboard
- ability to create different policies for various locations (if you have a distributed team it's fantastic)
- integration with a google calendar & slack bot
- custom actions to be done after a time-off request is provided
- mobile app available

Cons

- documents storage is not convenient for users and search
- had few cases with support team when did not receive a reply in time
- would be great to have a follow-up for managers if they do not approve/decline the request of their direct reports
- request for few hours per day does not allow to give precise hours, simply [number] hours in the first/second part of the day. I would prefer specifying exact hours

Response from Sage

Hi there, thank you for your feedback! :)
I'm pleased to hear that you are enjoying your experience with CakeHR and I am sorry to hear that you felt our support team had't replied in a timely manner. I can ensure you that we are working hard on making sure every customer's needs are addressed with accuracy and efficiency, and we are constantly looking at the ways to improve our service, and your feedback is much appreciated.
As it happens, our Document storage UI is being improved as we speak so if you have ideas how it would work better for you, please get in touch with us!
Speaking of TO requests, there is a functionality to specify hours for part-day request, however it depends on permission settings defined by Admins at your company.
I'd love to take our conversation further, so please do get in touch and we will find the answers! :)

Verified Reviewer
Overall rating
  • Industry: Financial Services Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

CakeHR review

Reviewed on 25/06/2019

The best value for money, where HR processes get automated very quickly and user friendly.

The best value for money, where HR processes get automated very quickly and user friendly.

Pros

It is very adjustable, features are updated each week with increasing functionality, accessible customer support, very friendly pricing.

Cons

Bugs. With such a speed in new releases it is almost inevitable that bugs pop up.
New customer onboarding could be improved with clear guidelines.
Knowledge base with instructions of use could be more informative.
System could offer basic templates for all modules (survey, onboarding, offboarding etc)

Response from Sage

Hello,

We very much appreciate your feedback!
I am sure you have also noticed how fast our developers fix a bug if one occurs :) As for the onboarding, I would be very grateful if you can contact me directly and share what can be improved, what information or steps you felt were missing during your onboarding process.
Unfortunately, I can not guarantee that we will have templates for surveys available any time soon, due to the reason that different companies have different needs, therefore we try to keep all the features fully customizable. We are always giving as many examples as possible during the onboarding process, however, if you feel some additional information is needed, do not hesitate to contact us through the chatbox that is available on your desktop and app. What I can promise is that we will have our knowledge base updated any time soon, meanwhile, as I have already mentioned, please use the chatbox, we are always here and happy to help!

With thanks,
Viktorija

Laura
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Cake HR is a Strategic Partner for Findasense

Reviewed on 18/06/2019

Has helped us a lot in the optimization, automatization and agility to handle our employee data and...

Has helped us a lot in the optimization, automatization and agility to handle our employee data and processes like leaves, feedback, goals, etc.
We have established an alliance with the Cake HR team and this has allowed us to customize the app to our and being able to find solutions to our daily needs.

Pros

Intuitive for its use, user friendly, modern look, flexibility in workflows and constant improvements in the app.
The best part for us is that we have constant contact with the support team and work very closely in designing processes and workflows to respond our internal needs.

Cons

We are working on having a more horizontal structure and be able to install a collective decision making process. So far Cake HR needs for everyone to have a "manager" for approvals in many of the processes so sometimes we need to think around that.
This is not a mejor limitation since the app also allows for some processes to have automatic approvals, but would be interesting to evaluate new organization models.

Response from Sage

Dear Laura,

Thank you for having taken your time to provide us with your valuable feedback! Our goal is to keep new and existing CakeHR features fully customizable, therefore options for different organization models will be definitely considered :)

With thanks,
Viktorija

Conley
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Could this be the best HR software?

Reviewed on 07/07/2022

Our group utilizes it to deal with our time-off and remote working arrangements. It's really basic...

Our group utilizes it to deal with our time-off and remote working arrangements. It's really basic and simple to utilize and exceptionally practical. Looks perfect and proposition numerous modules and yet the usefulness of the vast majority of them is exceptionally essential.
I love that it is simple for my bookkeeping division to impart to me when solicitations have been paid.

Pros

Exploring through the framework is exceptionally simple and merely requires full preparation before utilizing it. I truly enjoyed the decision of price tags, contingent upon the requirements of your business. The UI is likewise instinctive, and the schedule coordinates well with Outlook.

Cons

No current cons I can think of. I had several login in issues a while back, but it was remotely fixed.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Nice but too young yet :)

Reviewed on 18/01/2019

Could be a good choice, but functionality has to be improved

Could be a good choice, but functionality has to be improved

Pros

User friendly
Flexible (at least in concept)

Cons

No recruitment module
Not enough fields in recipes (I am pretty sure that it is possible to let user to use much more variables and logic operators (jumps, triggers) and play with boolean search and complex logic).
No calendar of upcoming appraisals for all the company, which could be useful for HR service to plan the load (I mean, standard calendar table view for the whole year)
No recurrence (you should duplicate the same task manually, instead of setting of recurrence 'once per every 6/12/18 months etc")
When you change initial task itself, the workflow which includes this task, still contains not updated version. As for me, if any component has been changed, it should be relevantly changed in any more complicated structures which contain that 'brick', instead of manual searching where this component could be used and further manual changing.

Response from Sage

Hi there,
thanks so much for leaving a detailed feedback - this allows us to constantly review our product and improve! :)

As it happens, we are about to release our new shiny Recruitment module! You are very welcome to test it out in the beta version - please get in touch with me directly and we'll set it up.

We are also constantly adding more Recipe variables, and there are to meet our customers' demands. If there is anything in particular that you think should be added to the Recipes, please get in touch.

With onboarding tasks, it has to be looked at each case specifically as one scenario will not fit all and therefore cannot be applied automatically.

I would love to go through these points with as you directly I can see some very good ideas there. Please write to me :)

Thank you
Ilona

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A great organisation software

Reviewed on 25/10/2019

I use CakeHR on a daily basis to schedule my vacations, to register expenses and to schedule my...

I use CakeHR on a daily basis to schedule my vacations, to register expenses and to schedule my home office days. I also use this software to check when are my team-mates in office or away

Pros

This software is very user friendly and you don't need to be an expert on websites to figure what you can do inside the platform. Is also an easy way to organise your team vacays and to have a overall view of the entire schedule

Cons

The only downside for this software is that sometimes when creating a new account the invitation request might fail but the support temas acts quickly

Response from Sage

Hello,

The team here at CakeHR is thrilled to hear such great feedback :)

Referring to the stated issue, invitation requests are not actually failing but expiring if you have not logged in within the next 48 hours. It is actually a common practice and was introduced for security reasons.

Thank you once again and we are looking forward to many more years of successful cooperation!

Best regards,

Viktorija

Edward
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

A solid option for a startup and SME

Reviewed on 19/06/2019

This has been a great solution to managing the day to day HR ops. I also like that i feel that i am...

This has been a great solution to managing the day to day HR ops. I also like that i feel that i am contributing to making this product better such is the interaction with the CakeHR team. I am starting to reach some scalability limits but this software is evolving and i wouldn't hesitate to recommend it to a startup or SME.

Pros

It has all the standard features you need at a budget friendly cost and the customer support is responsive. The UI is intuitive, even for the employees who didn't really need any training to use it. I also like the G-Suite and Slack integration.

Cons

It needs more feature updates to have better functionality and scalability - the support team and community is pretty good at taking on requests and fixing bugs though.

Alternatives Considered

Zoho People, Bob, Gusto, TriNet Zenefits, ADP Workforce Now, and BambooHR

Reasons for Switching to Sage HR

Cost and required features

Response from Sage

Dear Edward,

Thank you very much for your insightful review! Do not hesitate to share your ideas with us, your feedback really matters :)

With thanks,
Viktorija

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

CakeHR has provided me with an excellent balance between feature and cost.

Reviewed on 30/01/2018

As a small business and only two (2) employees I was able to find a cost-effective solution for...

As a small business and only two (2) employees I was able to find a cost-effective solution for managing my employees.

Pros

It fulfils the critical requirements for managing Human Resource meaning a means for storing employee information , onboarding and offboarding features, time off management and a neat asset tracking module for assigning specific assets to employees.

Cons

Well the software does not have an attendance tracking feature, however I understand that this feature is in the pipeline.

Nereida
Nereida
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Management of employee permits and other human resources tasks.

Reviewed on 30/04/2018

A big problem that I have been able to solve with CakeHR is that I receive email notifications of...

A big problem that I have been able to solve with CakeHR is that I receive email notifications of employees' free time requests and approve or reject them by the same email. This has made things easier for me.

Pros

What I like most when using CakeHR is the ease of registration and access; the function "history of changes made" to facilitate the tracking of changes in the data is very good; and when generating reports with a single click is wonderful.

Cons

A big disadvantage of CakeHR is that it integrates with payroll systems, but not with benefit portals or learning management systems. We are waiting for you to integrate all this.