Acobot
Self-learning conversational AI for lead nurture on websites
4.9 /5 (30 reviews) Write a Review!
Acobot Makes You Money
Pros
It was very easy to install. The chatbot actually indexes your entire site to provide custom responses and links to pages and files. You can easily customize the chatbot icon. You get a complete transcript of every chatbot conversation. The chatbot continually asked for email so you can capture the lead. Acobot turns frustrated prospects into happy customers!
Cons
The main web dashboard needs some work, but you only use it when setting up.
Amazing chat bot
we need to manually attend less user questions.
Pros
It worked more than what we expected. it's ability to select particular product as per user instruction is amazing
Cons
The little problem we felt is not able to feed some custom data. like in our case shipping cost to particular country etc...
Response from Acobot
Glad to know you're happy with the chatbot! As for the problem you mentioned, you can teach Aco to answer any questions by one of the following method.
1) Add the question/answer to a web page, typically your FAQ page.
2) Add the question/answer using FAQ feature included with your Acobot account.
One more thing, we've published a new edition of Acobot, Virtual Shop Assistant for WooCommerce, since you've added Aco to your beautiful online store. I recommend you upgrade to it for even better performance.
Thank you for your continuous support! We're here if you need help with upgrading.
Must have
Pros
Absolute no brainer, saves time, saves effort.
Cons
nothing really, avatars should maybe be more customisable
Response from Acobot
Thank you for the feedback! We've just improved the navigation so the custom avatar feature can be found easily as below. 1) Choose "UI" - "Widget" from the main menu. 2) Click the cog icon to expand the dropdown menu and then choose "Custom avatar". You can then upload your own avatar or specify URL for it. Feel free to contact us if you need any assistance in preparing your custom avatar.
Acobot active on my website . . . feedback
That there is someone, or something active on my website. Also, able to answer questions and providing answers (hopefully).
Pros
To acknowledge a potential customer and if needing further help? For a customer, browsing the website for information &/or to make contact with the owner?
Cons
Having it only activated in the last 3 days, I haven't had use of its full potential. Will be looking forward to see all its capabilities (if possible). At the moment, it is only activated on one of my websites. May pursue having this activated on a few more down the track.
So the cons? Not much to report at present
Using Acobot for my project
Customer support was awesome, they guided me through the grey areas. the online documentation may need some more elaborate pictures especially for first time users.
Pros
Acobot afforded me the space to automate my online support.
It was very fast understanding of my business and gave good answers that suited client searches within acobot ai
Cons
There wasnt much flexibility to choose the Icon representing the bot
Response from Acobot
Thank you for the frank review. Currently the following options are available for the AI avatar: stock images and custom image. For custom image, you can either upload it to Acobot server or host it yourself. If you have questions about custom avatar, feel free to let us know. We would like to help you with it, at no extra cost. Thank you again!
Outstanding system with brilliant customer service
Our enquiries are now responded to in real time at any time.
As we changed our system or our website Acobot changed with us.
We seemed to help new users better than previously.
Pros
The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.
Cons
The option to add additional languges, however, I understand these are already under development.
Excellent chat bot
I would like to say Aco chat bot is an amazing chatbot, that is easy to use, install, and excellent support. Keep up the good work.
Pros
That it will navigate the user to required page. This is amazing feature
Cons
Some of my clients face a slow in respond time for the chat bot.
Acobot
It was great. I have seen the bot evolve since last two years and it really great what the Acobot team is doing. Great job!
Pros
Very easy to set up. Doesn't require any coding skills. The knowledge db is built automatically, and page redirect happen s automatically on the site.
Cons
Could be cheaper, and apply to more website types and maybe even mobile apps.
Response from Acobot
Thank you for the feedback! We're striving to provide better service at more affordable prices. As we continuously improve the algorithm and system, we'll be able to offer better prices finally. Thank you for the continuous support!
Easy & Effective AI Chatbot
Overall Acobot AI Chatbot is a helpful plugin with a wide array of applications. Acobot is a great way to provide instant answers online, as well as a way to supplement your customer support team when they're away. Acobot can be setup in less than an hour, including crawling and learning all your important pages. From there it's ready to help visitors to your site. Online reports and logs make it easy for you or your team to stay on top of what Acobot is up to. All a round a great tool.
Pros
Easy, affordable AI chatbot that is perfectly suited for growing businesses without the ability to hire a round the clock customer service team.
Cons
Currently only available in English, and the free plan does mask leads.
Awesome Software
This is a nice tool we are using, Most of the chatbot provides the simple answer and when you update the information you need to update the chatbot also but Acobot read all the information exist on the website and collect the information automatically.
Pros
Help the customer to find information and save time. Make search very easy.
Cons
Sometimes the icon show over complete moble screen and user not able to find the close button.
Response from Acobot
Thank you for pointing out the usability issue with mobile edition. We've make an improvement based on your feedback. The new design ensures the uses can easily open or close chat widget on mobile devices and thus improve the usability greatly. Please test it and let us know if it works as expected. Thank you again!
Simple and Effective
Pros
It is super easy to set up and requires minimal effort to get started and start answering customer queries.
Cons
Some integrations and APIs would help. But I am sure the team is working on them and they'll be available soon.
Acobot Review
It was good and helpful.
Pros
Acobot is a really good software to try in your website. It helps the visitors of your site get directed towards what they are seeking hence it gives them a good experience. It's easy to use and the features are also good.
Cons
I did not find many cons however with more R&D may be the product could be made more interesting.
Response from Acobot
Thank you for the suggestions. We'll work hard to make Acobot not only valuable but also interesting!
The Acobot WordPress Sales Chatbot
GREAT! My experience was So amazing, I actually wrote a book about my experience with Acobot called "A.I. Chatbot, Unexpected Positive Consequences" which hit #1 on Amazon in three categories for more than a week! Thank you Acobot!
Pros
I was predisposed to not liking chatbots and found them annoying. I thought I would set up Acobot on my ecommerce web site www.PaperModelsOnLine.com. It was VERY easy to set up and only took minutes. Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue! I then saw that same 30% increase every month since I installed Acobot!
Cons
I honestly don't have any dislikes. At first, the web site was difficult to navigate, but since then, they have improved it!
Outstanding Product and Great Customer Service
The thing I thought was very unique was the fact that the President of the company was very helpful to me. He even responded to my email, which is rare these days. I know because I am the past president of a bank and I always made it a priority to have good customer service. Vic at Acobot understands the same.
Pros
Leaning my website and being able to get more business and help my customers.
Cons
There was nothing I found bad about their products and services.
Perfect Support Agent and List Builder
Acobot is performing much better than my expectations. Interacting with site visitors and collecting emails every day.
Pros
Acobot is interacting with my site visitors just like how a human chat assistant works. Collecting emails almost every day.
Cons
So far did not find any. It need to find one.
Response from Acobot
Thank you for the positive review. We're happy to know you like Acobot! We're always here if you have any questions or requests. Be sales with you!
Automate Support And Cut Costs: Review Of Acobot
The software wins high marks for usability.
Installation barely takes a minute and is a simple copy-paste job. All you need to do is paste a Javascript code to begin using the chatbot. Installation and use is extremely user-friendly, enabling even the most non-technical user to be up and running in less than a minute. Acobot is a great four-in-one deal: It engages users, clarifies their queries, decreases support costs, and increases conversion rates! Recommended!
Pros
Great tool to automate common support functions
Cons
Might be a great idea to make it available in multiple languages
My Aco Bot experiance
It is ok but has a got a long way to go and needs to improve quite a bit.
Pros
It does some fundamental job of greting a person and introducing itself
Cons
It can easily do a lot of other things which can be built but I find it absent
It can talk about the company or Website
It can be fed about the latest news so that people won;t fel it is just a bot out there
It needs to know a lot of basic information which is missing right now
Response from Acobot
Thank you for the comments and suggestions! Acobot is a goal oriented chatbot, designed for sales boosting or lead generation. For the most use case, the news might not be proper. Still we recognize news and other services might be helpful to some websites like yours. We'll make improvement by allowing customers to customize services and topics for their unique needs.
Excellent Chatbot/Virtual Assistant
Acobot have been amazing. Their customer support is excellent. The product is incredibly built and the console easy to use. We won't look anywhere else because this product is the best on the market for both sales leads and customer support on websites and for eCommerce. Genius work by the founders!!
Pros
Easy to use, excellent product, easy to integrate into websites or use with Shopify. We have tried quite a few and this is our preferred software. It is brilliant. My clients love it and we use it, gaining a lot of leads and new business.
Cons
Customer service was excellent when we found a few things we needed to understand with the AI scripts. Overall nothing that was a disadvantage.
Best Platform to Increase your E-commerce Business
I have a very professional experience with Acobot, because I have improved my email marketing through this platform. Acobot provides me best techniques to boost my E-commerce sales. I am really happy with Acobot.
Pros
Acobot is the best platform that grow your E-commerce business in a professional way. Acobot will engage the visitors of your business website and will turn them into buying customers. You can increase the views of your product page.
Cons
All features of Acobot are extraordinary professional and incredible without any kind of cons. I never faced any kind of issue during the use of this platform.
Great bot
Pros
It gives very polite response to customers.
You can make it learn very easily
Cons
More avatars that look like professionas should be added
Response from Acobot
Thank you for the suggestion! We're sure to add more professionally designed avatars. For your information, we're also making avatar selection easier and improving customer support by adding more resources. Thank you again!
Necessary tool for business people
Pros
This made us get leads with immediate response
Cons
Immediate response to customers
Rating only
Great Tool
Overall we have 24 sales individuals that drive sales to our company. We are extremely happy to have found this tool. Our customers are asking us the name of the tool because they would like to implement the same system.
Pros
We like how we as a company can add the responses from the questions our clients could ask. Also the AI engine learns from the website content and that save us a lot of time. It will immediately engage customers and ask for specific information that otherwise they will not give us. Specially if the request are after hours.
Cons
Would love to have control of when the voice gets activated.
Response from Acobot
Thank you for the comments and suggestions. We're sure to improve the voice feature and give customers more control on when and where to trigger the voice. Will keep you posted when we have made any progress with the feature. Thank you again!
An amazing bot
Pros
Easy to use. The chatbot automatically answers user questions based on the website. You even don’t need to teach it. Smarter than any other bots I ever tried. It brings more enquiries and lower bounce rates. I strongly recommend Acobot for every business who wants to grow online.
Cons
Acobot would be perfect if it supports languages other than English.
Easiest Wordpress Plugin Ever
Overall has been great. Really terrific development team and customer service
Pros
Easy to Use It learns your website and then answers questions about your products and services. We are optimizing our new website to work with this chatbot. Will report on our progress as our experience evolves. Customer service has been outstanding and again, the tool has been easy to operationalize and goes right to work.
Cons
Probably the only downside is understanding clearly yet how to optimize the tool. It does a great job but if your website is not clear enough the chatbot can only work with what you give it. We are simplifying and recreating our site so I'm sure Acobot is going to get alot smarter in the near future.
Many customers and prospects came to my site before Acobot and left frustrated because they couldn't find something. I had no idea! Now, they either get the information they are looking for or I get their email address so I can help them and convert them into new customers. Acobot is worth every cent. It pays for itself everyday!