Sage Accounting Reviews

Sage Accounting

4.1 (293)
Cloud Accounting for Small Businesses

Overall rating

4.1 /5
(293)
Value for Money
3.9/5
Features
4.0/5
Ease of Use
4.0/5
Customer Support Software
3.9/5

83%
recommended this app
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293 Reviews

Michelle
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sage Business Cloud Accounting

Reviewed on 07/10/2020

Sage Business Cloud Accounting is easy to use, features are easy to access. Reporting for several...

Sage Business Cloud Accounting is easy to use, features are easy to access. Reporting for several different ranges of time-table very handy. No installation, no backup...very nice product to use!

Pros

Sage Business Cloud Accounting has all the features one would need from Accounting software. Easy to implement, do the setup, and train new Customers on how to use it. The add-on modules adds value to the software. The Accountant's easy access to assist Clients is a wonderful feature!

Cons

One improvement I would like to see:
When adding a new Item from inside the Invoice screen, the new Item screen should include all features (such as selecting the Purchase account). Currently you have to exit the Invoice, create the new Item, and then continue with your Invoice

Gustav
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

One of my best investments yet.

Reviewed on 06/05/2021

First of all i had no accounting software, no quoting and invoicing software. so this just makes my...

First of all i had no accounting software, no quoting and invoicing software. so this just makes my document presentation just that much more professional looking. also i only have to do the basic, and it does the rest for me.

Pros

As a non accounting person, i found this software to be just what the tax man ordered in terms of financial accountability features. it's so easy and and intuitive to use, i was able to get started on the first day and even issued a quote to a client.

Cons

well, i had trouble linking my business bank account to the software, but that could be the bank...

Alternatives Considered

Xero

Reasons for Choosing Sage Accounting

Sage was cost effective and charges in local currency which makes it cheaper, whilst also offering more features.

Switched From

YourTradebase

Reasons for Switching to Sage Accounting

Sage has an incredible track record and support, plus it was cheaper.
Bettina
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Shocking support and behaviour from their new online shop division

Reviewed on 18/09/2018

We had been one of their first online store users when SAGE started with their online store offer....

We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.

Pros

The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

Cons

the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

Catherine
Overall rating
  • Industry: Construction Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to Use, easy to understand and overall beneficial to the team

Reviewed on 15/09/2023

Easy to Use, easy to understand and overall beneficial to the team

Easy to Use, easy to understand and overall beneficial to the team

Pros

Easy to Use, easy to understand and overall beneficial to the team

Cons

None, we love the new system it has been an easy transition

Andre
Overall rating
  • Industry: Accounting Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Sage is a very easy and powerfule accounting tool

Reviewed on 27/01/2022

Overall the experience is good. They can definitely work on their email support.

Overall the experience is good. They can definitely work on their email support.

Pros

The ease of the setup and use of the software. It was written so that anyone can use it. Very simple, yet poewerful.

Cons

Some of the features that were advertised when pitched to us aren't available. The customer and supplier age analysis reports should have totals.

Alternatives Considered

Xero

Reasons for Choosing Sage Accounting

We wanted to go cloud based

Reasons for Switching to Sage Accounting

At that stage Xero did not have a lot of support in SA.
Bruno
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Sage could accounting - innovative solution

Reviewed on 22/07/2021

Incredible experience, easy to use and helpful to develop the business.

Incredible experience, easy to use and helpful to develop the business.

Pros

Sage Business Cloud Accounting is an innovative solution based on the sage software that allows to combine the original one with the cloud solution, as future and digital transformations needs.

Cons

The software is quite expensive if companies does not needs all features presented.

Vishal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Can definitely Work with IT!!!!!

Reviewed on 29/09/2020

Ability to meet the objectives of the finance department and make the workflow alot easier in terms...

Ability to meet the objectives of the finance department and make the workflow alot easier in terms of maximizing the efficiency

Pros

The ability to integrate with other Sage solutions was great. We had some other 3rd party solutions which needed to be integrated and the ISV already had integration points available

Cons

The price was a little off but we if you need the solution its worth the extra cost

Alternatives Considered

Dynamics 365 and Acumatica Cloud ERP

Reasons for Switching to Sage Accounting

The great reviews and i have a couple of other professionals who recommended it to us
marie
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

SAge Cloud Accounting

Reviewed on 24/05/2023

We really like Sage business cloud and have the payroll too which is good that its all in one place,

We really like Sage business cloud and have the payroll too which is good that its all in one place,

Pros

We moved from Sage 50 accounts to Sage one around 2 years ago when a member of the team left and it has been beneficial as we can log in no matter where we are and complete our work. It is also very easy to use and quick to train other people on.

Cons

There is still work that needs improved and coming from Sage 50 that had alot of reports and functions it is hard to not have them.

Nathan
Overall rating
  • Industry: Accounting Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

A great product

Reviewed on 10/02/2023

Pros

Sage Business Cloud Accounting is very user friendly and has great functions thanks to being in the cloud.

Cons

It's a little behind it's competitors to be honest, I'm sure it will catch up though as the desktop software was the best on the market for years.

Kirsty
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Sage is easy to set up and use for day to day accounting

Reviewed on 13/04/2023

Pros

Using inputting of invoices for both customers and suppliers makes doing the VAT easier

Cons

We have not used the mobile expenses function

Alan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Possibly the best accounting software we've ever used

Reviewed on 09/11/2017

Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to...

Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.

Pros

The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.

A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

Cons

The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.

Paul
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

owner

Reviewed on 24/04/2022

My accountant can open a copy and quickly finish the year and tax preparation saving me time and...

My accountant can open a copy and quickly finish the year and tax preparation saving me time and money.

Pros

I have used it for a very long time and it works very easily for me. It has evolved but never change so much as to make it difficult to keep using using. Sage has much more than I need but is still competitive with price and easy to use what I need.

Cons

I never got the hang of bank reconciliation to work faster than manually but is me and I do not have a great deal of entries.

Alternatives Considered

QuickBooks Desktop Pro

Reasons for Switching to Sage Accounting

Seamed more powerful and professional .
Martin
Overall rating
  • Industry: Accounting Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I have the full confidence in this product

Reviewed on 08/02/2021

Excellent - they started a bit behind functionality wise from other products, and are now moving...

Excellent - they started a bit behind functionality wise from other products, and are now moving ahead of them, and I like the committment to constant development and the transparancy of their roadmap.

Pros

It is intuitive, and my non-accountant clients can usually navigate their way around it themselves, and only occassionally require minimal support.

My clients who have switch from other software have said that they wouldn't go back.

Cons

The marketing for this product is not as flashy as competitors, and so sometimes it can be a hard sell to clients who want the one with the big ad campaign.

As with most cloud products it is constantly evolving and I am not always aware of the new features which come out.

Johan
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Very slow system when items is above a 1000. We are on 100meg lines and Sage Accounting is...

Reviewed on 25/06/2018

It's just a basic accounting software.

It's just a basic accounting software.

Pros

The software is easy to use. But it it can be 10 times better if the right coders and designers is employed. Price, it is not the cheapest in the market but again African companies like their money and labour is expensive in South Africa. The system is slow as said when when you have more than a 1000 entries or stock items. Export function lacks functionality as only basic stuff can be exported. Compared to other software in the world....There is much better software in the market!

Cons

Speed, the software is very slow for an online system. It lacks functionality. The price per user is expensive. The software also doesn't have a lot of 3rd party integrations. When it comes to e-commerce it integrates with a few shopping carts but the integration is very basic.

Terry
Overall rating
  • Industry: Photography
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A very simple online accounting system

Reviewed on 06/11/2017

The ability to connect my bank accounts is great and a real time saver.

The ability to connect my bank accounts is great and a real time saver.

Pros

The fact that this is online and can be accessed from any device is a real pleasure. It means as a sole trader that I can enter receipts while I'm on the go or at home when I have a spare few minutes. I know sage was late to the party for online accounting systems but they have managed to make a simple system and one that starts cheaper than the competitors.

The second main feature for me was the ability to automatically connect to my bank accounts and match my transactions as this saves no end of time and is all included in the monthly price.

They also have a feature which allows you download your transaction in a CSV file as well, if you wanted to move them to another system.

Cons

It's not as customisable as the desktop version was but once you get over that hurdle and change your way of thinking and acting then you realise they had a reason for making it so simple.

Dillwyen
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Good product BAD after service

Reviewed on 18/07/2022

Great software until you encounter problems. Then it becomes useless because of the lack of support.

Great software until you encounter problems. Then it becomes useless because of the lack of support.

Pros

Easy to use... when it is working. Interface very modern and quick to jump between the menus.

Cons

No after sales. Lots of departments passing the buck. Any software is only as good as their support.

Response from Sage

Thanks for the feedback Dillwyen,

We'll pass on your review to our customer services department. Should you have any further issues with after sales support, please visit this link:

https://my.sage.co.uk/public/help.aspx#/customer/support/accounts/hub/accounting-migration-post-migration/guides

This is the first port of call which will hopefully answer any questions you might have before having to call our customer services team.

Very best wishes
Sage

Barry
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

From Sage Instant to Business Cloud

Reviewed on 26/07/2022

Used everyday and very useful for my business and obvioulsy for my cleints too.

Used everyday and very useful for my business and obvioulsy for my cleints too.

Pros

Yes I have to admit it the cloud option is very useful, not having to keep track of versions and installing etc. Very useful to share data with clients.

Cons

Still some features i would like and have become used to in Sage 50, like Gross to Net and Copying lines above but sure they will come.

Response from Sage

Thanks for the feedback Barry,

We're pleased you're loving the functionality of cloud and always being on the most up to date version of your product.

Very best wishes
Sage

Karen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Almost has 100% of what we need as a growing business

Reviewed on 30/01/2018

Compliance, ability to integrate different aspects of financial company data.

Compliance, ability to integrate different aspects of financial company data.

Pros

User-friendly interface. Good dashboard view.
Collaboration with external agencies - HMRC, our accountant & book-keeper.
Functionality has increased alongside our needs as a growing business.
Cost-effective
Excellent customer support

Cons

No trace-ability of emails sent - only a Yes or No view of whether emails (invoices) have been sent.
Cannot export XL data to our Pension portal (Big booooo for the Sageone!)
No auto-generation of a reference number for purchases like there is sales?! This causes us issues!!
Only 1 user allowed to access Payroll platform for our subscription

Daniel
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Simple, easy and professional accountancy.

Reviewed on 16/03/2023

very pleasant.

very pleasant.

Pros

Easy to navigate, simple to use and looks the dogs.

Cons

There is no feature from sage itself for online payments. Subbing it to stripe is very expensive for big payments. I wish sage would have this feature included within their monthly billing and for small businesses we wouldn't get stung so badly with these card charges.

Warren
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Sage Business Cloud Accounting - Does the job and more

Reviewed on 25/01/2023

We've been using the software for years now, and it doesn't let us down. When it receives updates,...

We've been using the software for years now, and it doesn't let us down. When it receives updates, they are quick and painless. Our staff are all used to the software and seem to enjoy using it.

Pros

There appears to be a lot of thought that has gone into the layout of all the screens. They are so easy to navigate and we've found that our accounting staff were very easy to train on it, which is a great sign.

Cons

Time tracking would be a nice addition to have. It would make the software that much more fuller, and give us more of what we needed.

Sandra
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Nightmare that should have ended!

Reviewed on 10/04/2019

You do not get what you pay for....best have a computer guy on hand!

You do not get what you pay for....best have a computer guy on hand!

Pros

not much...maybe you don't have to wait as long as you do with telus for them to answer

Cons

We have used sage since it was called simply accounting. I attended courses and have always managed to keep the system going. We started having this problem about 7 years ago.. Unable to email invoices. Customers get frustrated and several people messaging the company to let us know our system has a flaw. We have had several several hours on the phone with sage trying to get this corrected! No luck

Nicola
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Fantastic product and support

Reviewed on 02/05/2023

Excellent. I haven't had any major issues and my Accounts manager is fantastic!

Excellent. I haven't had any major issues and my Accounts manager is fantastic!

Pros

Sage Cloud is very easy to use for people who aren't Accountants. It's simple lay out makes it easy to train clients in person, video calling or even on the phone.

Cons

The inability to split bank payments into different nominal catogeries.

Claudio
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Not Able to log in for a full day .this is Not Right

Reviewed on 15/12/2020

I got a Message that i need to update my CC info, i Clicked on the link ,went to the next page...

I got a Message that i need to update my CC info, i Clicked on the link ,went to the next page update the info and Nothing Happen ,did it 5 Time with Different Card and not work , i got lock out for $ 25.00 Dollars ,then i was in the chat room for about 30 Minute the first time (No help) ,Did it again nothing , I have been told that someone suppose be calling me ,( no Phone Call) ,now is 19.35 and nothing Happen ,Our Business was no Operational because this ,I don't Understand I have been Using Peachtree for 20 Years no Problem Ever .I guess Sage is Not the same ,we are sourcing for Alternative .we have no choice ,this is to Danger .

Pros

we got it Because we have been Use Peachtree

Cons

No Customer service ,they couldn't fix a simple problem like update a Credit Card Info

Zolani
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Sage Business Cloud

Reviewed on 14/09/2021

It is great. During the lockdown period it has carried us.

It is great. During the lockdown period it has carried us.

Pros

It's on cloud, you can access it anywhere. Hardly experience downtime. We were informed when the system was down. They were busy with upgrades. It has very good and user friendly, built-in reports.

I also liked the bank integration by linking sage to the bank and upload seemlessly.

Customer invoices can be emailed directly and there is an email report.

Cons

There is no hard close. Even it the period is closed, you can go back and reopen and make changes. This compromise data integrity.

Diep Khanh Vy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

My role utilize Sage for inventory management

Reviewed on 21/06/2022

Pros

What I like is that it's a powerful tool with customization capabilities. It accurately keeps track of our inventory as long as there's no human error

Cons

It's a little buggy at time. Since it's so customizable, it's up to the developers to establish the database and how each database interact with each other. There are just things we wished were implemented by the dev from the beginning.