Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Features
- Industry: Consumer Goods
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good for emailing customer subscription list
Reviewed on 22/10/2020
Pros
The strongest point is integration with Zoko CRM. It gives a better way to mass email subscribed customers than using the CRM mass email. The free account is comparable with competitors like MailChimp.
Cons
The user interface is clunky in places and buggy in others, and generally frustrating until you learn its quirks.
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Does NOT sync well with its own CRM product!
Reviewed on 02/08/2018
For the price, its stated complement of features is good. The fact that it does not FUNCTION as stated and it's almost impossible to get in touch with someone who is able or willing to help makes it, in my opinion, basically worthless.
Pros
In theory, having a CRM and Campaign product from the same company would seem to be ideal, right? Seamless integration, real-time syncing, etc. Or at least that's what we had hoped to experience.
Cons
The CRM and Campaign modules DO NOT sync in a timely or accurate fashion. We have had multiple campaigns put on hold, have had a hard time reaching anyone in customer service, cannot get anyone on the phone or to answer an email in under a week, people have opted out and yet continue to receive emails, and on and on. Reporting is buggy, syncing is laggy, the fields don't match between CRM and Campaign, etc. We have heard "hmmm, that's weird" from customer service when describing the problems we've encountered. We've been given business cards from Zoho employees we met IN PERSON with phone numbers that go to unattended mailboxes and we can reach no one. It's by far the least satisfactory software and customer service experience I have been party to in my life...and I have worked for a software development firm as well as in technical support for a peripherals manufacturer.
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 17/09/2019
Overall, we are happy with the program compared to franconnect.
Pros
We are able to customize our campaigns to do exactly what we want. Automated emails is essential drawing interest for our different franchise brands.
Cons
My role isn't creating the campaigns but I know sometimes there are errors that wrong emails get sent out. May be user error on our admin.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
I have used Zoho Campaign for my Digital Marketing business. It lets you send many emails at a...
Reviewed on 14/03/2018
It helps me reach out to many customers. Doing desktop marketing requires data for you to check your progress.
Pros
It Lets one organize emails at groups.
It lets you know which emails were opened.
It lets you know the success rate for your email opened.
Very detailed reports on dashboard
Can connect to your Zoho CRM
Sends data regarding the campaign to your Zoho CRM and therefore you get insight about your campaign progress.
Cons
Does not allow you to send info emails
You have to send a request for you to blast emails known as info
Takes quite sometime to run especially creating the email list
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Very easy to use. Works perfectly. Have all the required features on the product.
Reviewed on 19/09/2017
Able to email to many contacts at the same time. No email delivery issues. Ability to sync with other Zoho products as well!
Pros
Simplicity, ease of use, all basic functionalities covered. Good sync between other Zoho Apps. Mail delivery is also good. Good analytics dashboard.
Cons
UI can be improved for this. Also, the contact management page can be improvised. Also, the mobile app need to be improved.
- Industry: Sports
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Above average Email Marketing Software
Reviewed on 24/08/2018
We haven't made a complete switch to Zoho Campaigns, but have several of our lists there and use them frequently. They are reliable and affordable, and fairly easy to use.
Pros
I have tried many different email marketing platforms. From Mailchimp to Constant Contact to Zoho Campaign. Zoho is affordable, it ties in with their email software (a huge bonus if you use Zoho mail).
Cons
The speed. It takes up to 20-30 minutes for someone to review your campaigns before you send them. And then the sending speed is SLOW. So very slow. It took 15 minutes to send 1000 emails. Which get sent in 2-3 minutes from the competition.
- Industry: Insurance Software
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This is a must have tool for all businesses
Reviewed on 30/08/2019
Zoho Campaigns is perfect for our organization. 30% of our sales are ran through email marketing produced by Zoho Campaigns. We also have a higher persistence rate due to staying in touch with current clients. If you don't stay in communication with your clients, your competitor will. Use scheduled campaigns through ZOHO Campaigns to keep that from happening.
Pros
The reports features of Zoho Campaigns is awesome. It gives me any metric i need to refine my marketing outreach.
Cons
You can't go wrong with Zoho Campaigns. Its truly is a clean software for email marketing.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Keep in touch with your customers with Zoho Campaigns
Reviewed on 22/04/2018
Pros
Very well integration with ZOHO CRM. creating targeted mailing lists is easy because of this.
Simple and intuitive UI.
Mobile app is available.
Cons
Not a lot of templates to use. other similar services provide larger selection of templates.
Pay-as-you-go plan are little expensive.
- Company size: 2-10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Zoho Campaigns changed how we send EDMs
Reviewed on 25/04/2018
We switched from another well known mailing software due to pricing restraints and are finding Zoho Campaigns very easy to use and the right fit for our needs.
Pros
Simple to use drag and drop templates with options of preset layouts or making your won custom layout
Easy to import and export contact lists with a subscriber manager component that once a user unsubscribes, it is marked in your list.
Great dashboard layout to view your current stats and campaigns.
Autoresponders function not an additional add on.
Strong systems in place to control domains that are on blacklists to protect sender options.
Cons
Could have more flexibility with overall design options in the layouts and sometimes loading content from files can be slow.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Internal and external Communications
Reviewed on 17/03/2018
Send massive e-mails communications
I thought I could personally configure it but I really needed someone with an advanced knowledge in domain settings.
Pros
I like traceability knowing where the information goes, who sees it and when. The detailed reports offered are excellent. Love that and the delivered time. The verification is a good feature too.
- Industry: Insurance Software
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
awesome software for campaigns
Reviewed on 18/04/2019
Pros
use this for our small insurance business to keep in contact with customers
Cons
no complaints! very easy for us to use!!
- Used Other for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
No more spam emails
Reviewed on 17/04/2018
Pros
Thanks to this software I can create a list of my clients and make sure that they receive the information at the same time that I can give them the option to cancel the subscription whenever they wish.
Cons
At first I found the configuration a little complicated. We are still not completely sure that is 100% is well configured but it is working.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
A little bland and a definite learning curve
Reviewed on 14/12/2018
Zoho Campaigns allows us to quickly and easily (once we learned how to use it) send emails to our clients. We're able to create entire campaigns or send a single email. We're able to have everything consolidated in one place, rather than spread out over the web.
Pros
What I like about this software is that it's bundled with several other that would need to be used with it (such as our CRM), which makes it convenient and easy to use.
Cons
There's a serious learning curve to creating each message and the overall campaigns. It's also a little on the bland side in terms of "prettiness." I like making emails look really beautiful and I feel it's lacking a bit on the ability to do that.
- Used Other for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Sharing information and obtaining results
Reviewed on 22/04/2018
Pros
I like the ideal way to share information by email. I can know who really likes what I'm sending and make special emails for the most active members.
Cons
The templates are a bit complicated to personalize, I would like it to be easier to create. The buttons to share also I think they can improve.
- Industry: Hospital & Health Care
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Terrible Platrom
Reviewed on 24/12/2018
I would not recommend this product. Spend the extra money on a platform that will work better.
Pros
Nothing. It's not easy to use and it doesn't sync half the time with the other Zoho products.
Cons
Everything. It's not as easy to use as they make it seem to be and it doesn't sync well.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Modern email campaigns
Reviewed on 20/01/2018
Pros
Create elegant email campaigns to keep your customers active. These campaigns help us improve the experience with customers.
Cons
If it is possible to integrate with a bank of images, they can be free and paid, to have more options when designing.
- Industry: Staffing & Recruiting
- Company size: 2-10 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Reviewed on 10/10/2016
- Industry: Warehousing
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
You get what you pay for with Zoho campaigns.
Reviewed on 20/05/2020
Extremely affordable but ultimately not my choice of email marketing software.
Pros
I like that Zoho Campaigns is integrated with Zoho One but the flaws in the app ultimately make me not use it. I much prefer other email marketing tools I’ve used.
Cons
The interface isn’t intuitive and the software tends to be buggy. It wasn't easy to train my end users on this software.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
One of the best emailing campaigns
Reviewed on 09/12/2016
Not as known as others, but Zoho Campaigns is a very simple and powerful Emailing campaigns. Good design tool, customer segments, reports and statistics.
Associated with Zoho CRM, you get a unique integrated platform which allows you to do a detailed follow-up of the different Marketing Campaigns.
- Industry: Media Production
- Company size: 11-50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Email marketing on point
Reviewed on 02/04/2019
Pros
1) Easy campaigns and easy email marketing.
Cons
Not much easy to use free credits to use and easy access
- Industry: Financial Services Software
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Email campaigns have never been easier, thanks Zoho!
Reviewed on 03/04/2019
As soon as I signed up, rep sent me an email letting me know she was there for me if I had any questions.
Pros
The easy user interface, it naturally guides you through the process of creating an email campaign
Cons
I have nothing to bad to say. This software works as it should.
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Great no-cost addition to our Zoho CRM for mass emailing
Reviewed on 07/11/2017
Pros
The free version of the software is functional enough for most purposes and is relatively straightforward to set up.
Cons
The integration to CRM lacks some abilities to sync which aptly ensure that eg email bounces or unsubscribe requests are automatically reflected in the CRM
- Industry: Human Resources
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A good email marketing tool.
Reviewed on 11/08/2017
I use Zoho's Suite for many of my business functions and Campaigns is another great tool to that works well with other apps in Zoho's Suite. Integrates well with CRM and Recruit.
Pros
Integrates with CRM and Recruit. Mobile optimization.
Cons
Templates are not very creative.
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Review Source
Overall rating
Simple to use and powerful integration with Zoho CRM
Reviewed on 06/11/2012
it offers 2 main advantages: simplicity and out of the box integration with Zoho CRM. The free plan is great to get started but you will have to pay as soon as you reach more than 500 subscribers to your mailing list.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Other for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Email Marketing for everyone
Reviewed on 12/04/2019
Pros
It really a worth it Application which can be used without getting any issues for Blacklisted or any email server all they have a powerfull tool to use for
Cons
Only 1 con as there UI is not very user friendly Old Out-dated Looks.
