Google Workspace Reviews

Makes it easy to set up a shared place for file collaboration, creation, and efficient AI features that minimize time spent having to sift through documents trying to gain a general understanding of the key points they cover

Quality of Google meet is poor compared to other video chatting systems, it is useful to easily be able to collaborate on a spreadsheet with others at the same time, however Google sheets is not as intuitive as Excel and feels more clunky

- Integrated with most of the web
- Has document/office features, easily accessible through nearly any internet browser
- Gmail (email) is closely tied in with everything
- OAuth2 / SSO makes signing up for websites that you wouldn't otherwise care to take time on a breeze
- Google Voice is awesome
- Security is unmatched by any other company

- Google sometimes has questionable motives
- Their betas are sometimes forced
- Sometimes they drag their feet on important feature releases after announcement, but regardless they always meet their promises. This actually shows great QA and project management which is more of a pro than a con

I love G Suite! It contains a host of applications that make doing business seamless and so much more efficient. I recommend it for every client because you are able to manage your email, cloud storage, calendar, shared documents, spreadsheets, their version of PowerPoint (Slides), and so much more from one place. The email is the same format as Google, which sends promotions and social media notifications to a different folder, thus leaving my inbox for the most important emails.

The customer service is not so straight and easy to get a hold of. It's not impossible, they just make you jump through a few hoops. But the times that I've had to reach out for a problem are so far and few in between that I don't worry about this much. The power at your finger tips with G-suite's various apps shadow this con.

Easy to use, perfect design and Customer Service, perfect integration with all the Google Ecosystem.

Price (this software is a little bit expensive). The prices start from $6.00 per user and are not too expensive if you have some users but in our company (up to 50) it turns a little bit expensive.

Having come from years of using Microsoft office products (excel, word, outlook etc.) I was initially concerned about switching to G-Suite for obvious reasons. The great thing about G-suite however is that it is so easy to pick ups and use as so much of the functionality & menus's are the same as what you are probably used to from MS products.

By far the best thing about G-Suite is the ease at which you can collaborate with others and manage your files without the usual uncontrolled copies of documents floating around. It's easy to share documents with others and control access. The fact that this is cloud based is also a massive bonus to me. I can access my files from anywhere, on any device. For example I've used Google forms to capture data directly from customers at a trade show using a tablet, that can then be shared & analysed more or less instantly with other applications.

Oh and it's also free!

The only real issue I have is if you try and work offline - it can be a bit temperamental. Likewise if your internet connection is a bit ropey it can be a pain, but for the most part this hasn't been an issue for me.

- Best in class office suite (docs, sheets, slides with collaborative editing and versions)
- Collaboration and sharing is easy (from shared docs, cloud storage and video calls)
- Reliable, spam-protected, email service (gmail)
- Constant improvements: g-suite has come on in leaps and bounds in recent years ; it's only getting better
- So, so much more capability if you want to dive into everything from user-roles to managing employee devices and dedicated apps...

Sometimes Google's menus can be a bit unituitive. There's almost too much here (especially if you're a smaller organisation)! It would be nice to have a click-and-go set up process with tooltips explaining the features for those new to the service. But generally everything is well-documented.

Google has built a powerful and easy to use business collaboration platform. Almost everybody has used gmail at some point so it’s easy to get used up and running quickly. Platform handles most of our collaboration needs out of the box with minimal setup time.

Email and file management are its strong points. Real time chat and messaging feels like more of any afterthought. They’ve got a long way to go to catch up with teams or slack on that front.

What makes me stay with Workspace is the extreme capacity for file storage (you get much higher limits with a paid Workspace account, vs their free Google Drive accounts), and easy management of sending/receiving emails with one of my domain names. I appreciate how easy it is to send and receive email through my primary domain, and I like the ability to share a folder between my multiple Google email addresses. I am a "solo-preneur," but since I have many projects, I have multiple emails, and it's nice to be able to access the folder from basically every email address I've shared it with.

I really want to give Workspace higher reviews. What stops me? A few issues: 1. The fact that to add each additional domain name is an extra $12/month. 2. They say alias domains are free; they essentially redirect to a primary domain, or any other domain you've set up in your organization. But thus far, I have set up several and cannot get a single one of them to actually work. I keep getting "undeliverable" notices. 3. Their instructions are absolutely NOT "user-friendly". I dread looking up instructions on how to implement anything in Google Workspace, because their dry instructions were apparently written with the assumption that everyone reading them is on the same level of knowledge that the coders were.

As a small nonprofit with a lot of moving parts and every team member doing a large variety of tasks, we struggled a lot with communication and collaboration. We heard about Google for Nonprofits, which provides Google Workspace free-of-charge for qualifying organizations, and it revolutionized our workflow.

We had tried other programs like Trello and ClickUp, and while their designs are great, it was hard to get our team to use them as part of their daily work. Google Space provides the same service, but tasks are built directly into the email interface that our team already uses daily. We can now all keep track of responsibilities and projects with a few simple clicks and quick communication has never been easier.

The biggest learning curve came with the admin side of things, because the program is so robust, there is a lot to learn before you really start making use of all the parts. Thankfully, the customer service team is great and Google's knowledge base for nearly any issue you can think of made sure we were never hung up on anything for too long.

The feature that my team and I love the most is fluidity. The main reason is that you can be on any device and you have access to the same features which it really becomes handy with team members on the move.

Storage limitations - UpgradeableShare-ability for external users which in some way make sense keeping all files and information secure within the organization and having external providers and services it just add a few more steps.

I've been using Google Workspace for more than 15 year now, since it was free. I love how it integrates all the ecosystem of applications to make the daily office labor a lot more intuitive and straight forward.

One of the applications that I use more often is Drive, because all the time my clients send me multimedia files (images, audios and videos), with changes between revisions and approval. Sadly, since a time to now, the real time synchronization of folders in Drive doesn't work at all. No matter the platform or the device, it synchronizes some files, but don't another ones. Sometimes it duplicates some random file, o even doesn't show a file in a given device, but in the others. It's a real mess.

The space to store the documents is good (depending on how much you pay of course) and it makes the files available and accessible from anywhere, which is a plus.I use it a lot to share files and documents and it is easy to create links and share folders.I like the fact that it is possible to use the GMail app for corporate emails, avoiding the need of using outlook or other email systems that do not work well.

I started a new account with Google Workspace migrating from another account I already had in Google Workspace.It should have been the easiest thing in the world for Google to simply change my account name. All my files where already there, I just had to add the new corporate email and put the account in the name of my new company. It should have been easy and quick.Well, instead it was a nightmare. Not only Google cannot change the name in an account (or better said, they refuse to do it) but they also refused to transfer my files from one account to the next. I had to download ALL my files of years and move them to the new account. But even this is not easy. Google Workspace does not let you download all your files easily. If a folder is above a certain size (I believe above 2 GB), they break it down randomly in many different files that are then impossible for you to rearrange in the same folder. So, you have to download your files and folders almost one by one and then upload them to the new account. It took me one month of work, time that I did not have and I do no appreciate wasting in something completely useless. This is definitely something Google should work on because it is not acceptable at all.

G Suite offers a wide variety of office and productivity-related solutions, all under one account and can have your domain as the end point URL.

I have been incredibly disappointed and disillusioned with G-Suite support and the polished methodology of the staff. I was encouraged to utilize G-Suite by my website specialist who talked in all respects profoundly of the contributions given by it.

I was initially fulfilled and awed by G-Suite yet the most recent a half year have left me completely disappointed.

I discovered it somewhat hard to import my telephone contacts to the Gmail application utilizing programmed match up. I just physically enter them, which for my situation, is really valuable as I'm ready to alter immaterial contacts and pertinent contacts.

I used G Suite for university purposes, but when I realized it is similarly helpful in work setting - it became my favorite tool. I would use Google Docs to document my learnings and work on my assignments and then I would switch to work account and use the same tools to produce valuable work. I am in love with the Google Meetings and Calendar feature and seeing how busy are others based on their schedule. It is extremely easy to collaborate with teammates. I don't have to worry whether I forgot to save a document or about making mistakes (because almost everything can be corrected so easily). The search feature is amazing allowing me to find any document by typing a word/phrase. Also the feature to schedule emails it's absolutely great because it allows me to be professional and to not disturb anyone.

One of the negative parts is for sure - the difficulty to remove many documents at a time. Support team can be considered average.

Small note: When replying to an email from a long thread, I need to type the response which is located at the bottom of the long chain of previous emails. It might waste time in urgent situations by requiring a lot of scrolling.

In order to use it - an internet connection is needed even though many features are crucial.

Google Sheets don't have so many features compared to Microsoft Excel.