
Overall rating
Filter by
Company size
Time used
15234 Reviews

- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Highly recommended for startups and small businesses!
Reviewed on 01/08/2023
Google workspace has been instrumental in setting up my business. It has allowed me to work with...
Google workspace has been instrumental in setting up my business. It has allowed me to work with people within and outside my organisation, and maintain a system of file management and basic project management. It also helps you come across as more professional.
Pros
I like the fact that it's not pricey, has excellent and non clunky UI/UX and has a minimal learning curve. I've been able to onboard team members and set up their workspaces with ease, and I do find Google sheets and docs a lot more collaborative than Microsoft Word. Overall- I'll highly recommend trying them out.
Cons
I do wish they provided some additional storage! Otherwise I've had a very smooth experience with them. I also found their customer service to be a little slow in responding.
Alternatives Considered
Microsoft 365Reasons for Switching to Google Workspace
Price was a huge factor. I also found that most of my team members and I were far more comfortable using Google and Gmail, and hence shifted to Workspace only.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
"Worth the Price", I keep reminding myself...
Reviewed on 31/08/2022
My relationship with Google Workspace could definitely be described as "conflicted". I love many of...
My relationship with Google Workspace could definitely be described as "conflicted". I love many of the features, but other aspects, such as trying to understand their instructions and the added fees to add extra domain names, frustrates me.
Pros
What makes me stay with Workspace is the extreme capacity for file storage (you get much higher limits with a paid Workspace account, vs their free Google Drive accounts), and easy management of sending/receiving emails with one of my domain names. I appreciate how easy it is to send and receive email through my primary domain, and I like the ability to share a folder between my multiple Google email addresses. I am a "solo-preneur," but since I have many projects, I have multiple emails, and it's nice to be able to access the folder from basically every email address I've shared it with.
Cons
I really want to give Workspace higher reviews. What stops me? A few issues: 1. The fact that to add each additional domain name is an extra $12/month. 2. They say alias domains are free; they essentially redirect to a primary domain, or any other domain you've set up in your organization. But thus far, I have set up several and cannot get a single one of them to actually work. I keep getting "undeliverable" notices. 3. Their instructions are absolutely NOT "user-friendly". I dread looking up instructions on how to implement anything in Google Workspace, because their dry instructions were apparently written with the assumption that everyone reading them is on the same level of knowledge that the coders were.
Alternatives Considered
Titan EmailReasons for Switching to Google Workspace
I have heavily considered switching to Titan Email, as I was offered a low-cost trial to this through my domain registrar. However, Google is more familiar to me (even if, as they say, "familiarity breeds contempt"). I appreciate the aspects of Google Workspace that I use regularly, and don't want to trade one set of problems for other problems another set-up might potentially cause me.- Industry: Packaging & Containers
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Workspace - the best value for the money, hands down.
Reviewed on 27/11/2023
Although I've experienced some issues, Google's support team has been great to help walk me through...
Although I've experienced some issues, Google's support team has been great to help walk me through issues.
Pros
The ease of use and the GREAT support that comes with it.
Cons
Sometimes features are moved around, and difficult to find.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
G Suite - The New Standard for Education
Reviewed on 05/12/2018
Google is awesome. Google Sucks. Google changes things at random, because they think they know...
Google is awesome. Google Sucks. Google changes things at random, because they think they know better than you. Google's project vision often excludes we the user. They have plans for one application, so you won't get a feature in another. They intend to replace something, so you can just do without while we work on it, to later discontinue it.
But G-Suite works. It's awesome for email. It has a terrific set of applications that are becoming mainstream enough that I get less and less shouts at for it not being office. Google Drive is great, as a last bastion of storage for when someone loses their documents.
The configurations of various apps for users is awesome for most of the Google Apps (if they have been blessed to give you such settings).
Do I recommend it? Absolutely. It's a necessity in a Google Education district. Would I use it for email even If I wasn't? Yes I sure would. The rest of the options, iffy.
Pros
G Suite, a powerful collection of Googles Utilities wrapped up in a business-centric manageable cloud (for in our case, Education).
There is a large amount of customization available based upon users by OU, which can trickle down into Chromebook management, and more.
Quick alias support for name changes.
Extra Routing steps for email if you wish (route through your own filters, or a second route for internal archiving).
Enable / Disable GSuite apps based upon OU. And configurations based upon such.
Password Syncs with Active Directory (requires an install on a password management server).
User Sync with Active Directry (requires another install on a directory server).
Cons
G Suite is excellent. But G Suite does suffer some flaws.
The management interface is SLOW. I cannot underscore this enough. Antique "Active Directory Users and Computers" is like lightning compared to using the management interface.
The mangaement inferface tends to forget your log-ins mid stream, it doesn't remember where you were, and your attempted setting change wasn't set. Don't forget.
Some interfaces hide the save button (seemingly...). Other settings are saved on click (lack of consistency).
New features are often bleeding edge, but also sometimes completely excluded because "it's not for business customers"?
Restrict "Hangouts" for some users? No... you cannot, you have to use "Hangouts Chat" because that's the business client, but that doesn't integrate into email.

- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Could not function without Google Workspace for my business
Reviewed on 21/08/2023
I rely very heavily on Gmail, GDrive, Chat, Meet and Google Calendar to coordinate and work with my...
I rely very heavily on Gmail, GDrive, Chat, Meet and Google Calendar to coordinate and work with my team, whether they are in the same room or across the globe. We use Google Drive to share and collaborate on documents, Google Calendar to coordinate events, Google Meet to have face-to-face meetings with other team members, no matter where they are and Chat to communicate information quickly to one another.
Pros
Google Workspace is the cornerstone of my virtual assistant business operations. I rely very heavily on Gmail, GDrive, Chat, Meet and Google Calendar to coordinate and work with my team, whether they are in the same room or across the globe. Prior to using Google Workspace, I used Microsoft Outlook. There is absolutely NO COMPARISON between the two. Google Workspace is far more intuitive, efficient, effective and has more functionality than any other similar product on the market.
Cons
I cannot think of anything at this time.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Our Work would be Impossible without Google Workspace
Reviewed on 22/11/2023
Overall, my experience with google workspace has been very positive. I use it daily in my work and...
Overall, my experience with google workspace has been very positive. I use it daily in my work and have not encountered any problems so far. All our projects live on google drive, files get shared all the time. Backups get made to google drive. We use the calendar, docs and spreadsheets. It would be impossible to replace with something else.
Pros
The ease of sharing files with your teammates, the way all the documents related to the project can be stored in one location that everyone has access to. Everything is well organized and uptodate.
Cons
Downloading large amounts of data is very inconvenient. It doesn't preserve the original folder structure. They way the project is organized always gets ruined once you download it and has to be put back together.
- Industry: Outsourcing/Offshoring
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Google Workspace as a complete platform
Reviewed on 22/11/2023
In general, I think it is an excellent platform, with all its functions available and the premium...
In general, I think it is an excellent platform, with all its functions available and the premium options are very complete, it is an excellent global tool for productivity, agenda management, documentation and work teams.
Pros
Google workspace has been quite a useful and easily accessible tool, with practical tools and full functionalities.
Cons
On a few occasions I've run out of storage space, but it's easily fixable.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Why I love Google Workspace
Reviewed on 07/11/2023
If you want to organize your business and achieve optimal organization this is the product for you!
If you want to organize your business and achieve optimal organization this is the product for you!
Pros
So user friendly! I use the the Drive daily to prepare worksheets and documents. The ability to share documents with my teammates is a huge plus!
Cons
I have not really found anything I dislike about Google Workspace. I have not been able to explore all it has to offer.
- Industry: Accounting Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Everything in one space.
Reviewed on 21/11/2023
As i mentioned i use google workspace daily. It saves my time and simplifies working process.
As i mentioned i use google workspace daily. It saves my time and simplifies working process.
Pros
Google always makes very useful products. Workspace is among them of course. I can communicate within the organization as out the company. I use google drive, gmail with the same success. I can share files, create meetings. It's simply great.
Cons
I can not find any negative because google workspace always works smoothly. It never has bugs or something like this.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Can be a steal
Reviewed on 18/11/2023
Pros
Yes, there are cheaper alternatives but a lot of work happens over google workspace (at least my work). If I had to choose between google docs/sheets and Microsoft word/excel, I would choose the former any day. Sure excel is a lot more advanced than sheets but this works for me, I don't need advanced functions. I need easy digital access.
Cons
Can get expensive (and like I mentioned - there are cheaper alternatives)
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Effective & Excellent Company management Tool
Reviewed on 18/11/2022
Pros
Google Workspace's domain email authentication is efficient and unlike any other, as it prevents emails from our domains from going to our users' and clients' spam boxes. This is a huge feature and advantage for us. We've used Webmail for many years, and one of our clients' and customers' major concerns is that our emails always appear in their spam folders and are always flagged. This was an issue for us as it prevented users from trusting us.Email marketing was the worst as we got no feedback as our emails are always flagged as spam, but ever since we switched to Google Workspace, the result has been awesome and very much appreciated.Secondly, I and my entire team loved the user and team management features, the Docs sheet integration, and the ability to collaborate, which was also excellent.Finally, the ability to integrate emails from other providers, add them to your workspace, and send them from your one account is also great, and the ability to create simple email aliases is awesome.
Cons
Some of the implementation and integration are technical, one will need to be technical and understand certain maneuvers to be able to integrate some features, such as integrating your domain to Google Workspace with DKIM and SPIF Setup. This can be simplified, and I don't ever see a rival to Google Workspace.
Reasons for Choosing Google Workspace
Google Workspace seems to have everything I need in one place without getting additional products to compensate for the lack of features I need.Reasons for Switching to Google Workspace
Google Workspace seems to have everything I need in one place without getting additional products to compensate for the lack of features I need.- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good collaboration solution
Reviewed on 13/10/2022
If you don't need integration with MS Office or other Microsoft tools it is a very good choice.
The...
If you don't need integration with MS Office or other Microsoft tools it is a very good choice.
The price is very affordable.
Pros
The Google email management is one of my favourites mail solutions ever. It was made since the beggining to be 100% cloud and this is noticeable.
The search engine is brutal, they used the Google experience to create a very good search engine. You can find any mail in miliseconds.
Cons
The integration with Office was not really good.
Alternatives Considered
Microsoft 365Reasons for Choosing Google Workspace
We needed a cloud solution for email management and collaboration and in that time Google Workshop was the best option for us.Reasons for Switching to Google Workspace
It was more mature on that time.- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Good Business Collaboration Platform
Reviewed on 12/08/2022
Good collaboration suite, we were able to get it online quickly. Most features we needed were...
Good collaboration suite, we were able to get it online quickly. Most features we needed were available out of the box with minimal setup time. Since most of all users had used gmail before it took minimal training/hand holding to get things going.
Pros
Google has built a powerful and easy to use business collaboration platform. Almost everybody has used gmail at some point so it’s easy to get used up and running quickly. Platform handles most of our collaboration needs out of the box with minimal setup time.
Cons
Email and file management are its strong points. Real time chat and messaging feels like more of any afterthought. They’ve got a long way to go to catch up with teams or slack on that front.
Alternatives Considered
Microsoft 365Reasons for Choosing Google Workspace
Wanted to move email into the cloudReasons for Switching to Google Workspace
Had more users who had already used gmail, it was also a little cheaper
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Workspace is the ONLY Workplace you need!
Reviewed on 12/12/2022
10/10, I have never had a service work so fluently with minimal to non-existent workflow interruptio...
10/10, I have never had a service work so fluently with minimal to non-existent workflow interruptions.
Pros
This is worth every penny! Being able to access my documents from anywhere on any device at anytime has revolutionized my business. I can be bombarded with questions while on a phone call and be able to access and share documents backing my point up.
Cons
I wish I could add more users for a lower price. However, given the already affordable price I really have nothing to complain about.
Alternatives Considered
Microsoft TeamsReasons for Choosing Google Workspace
Affordability, compatibility and ease of use.Switched From
Microsoft TeamsReasons for Switching to Google Workspace
Affordability, compatibility and ease of use for all of my employees and managers.- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
LOVE, but its taken time to get our office to use it well.
Reviewed on 25/08/2022
Overall, we have loved Google Workspace. The main leadership team that has implemented it uses it...
Overall, we have loved Google Workspace. The main leadership team that has implemented it uses it for EVERYTHING and we are burning the rest of the organization along little by little.
Pros
We love that it is universal and integrates into all kinds of software. It was fairly easy to set up and we love having full admin control over all our user accounts. Becuase we are a small non-profit, many of our employees use their own computers. By having everyone start to keep documents and SOPs saved on DRIVE, we are able to keep much better track of our documentation and projects and when someone leaves we don't loose important files in the process.
DRIVE Is probably the most used part of Google Workspace for our group. Centralizing everything has been key and we are working on implementing more collaboration on projects, documents and file Maintinance...we have already seen an increase in productivity and hope to see more in the years to come.
Cons
Our team is not very "tech savvy" so getting everyone own board and trained has taken some time. Some of our team can't see the value in moving online and don't want to learn new software, especially sheets and docs. This isn't a fault of the software, but just the reality getting our team onboard with new software and project solutions.
Reasons for Switching to Google Workspace
Google integrates the easiest with everything.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A great business collaboration tool
Reviewed on 12/03/2022
Google Workspace has been an amazing asset to my business. The apps are user-friendly and the...
Google Workspace has been an amazing asset to my business. The apps are user-friendly and the collaboration tools are top-notch. I love the ability to easily share files and communicate with my team members. The pricing is also very affordable. The business apps integration is also a great feature - you can easily access your email, calendar, and contacts from within the workspace. Overall, I've found Google Workspace to be a great tool for business collaboration.
Pros
Google Workspace is the most complete way to work from anywhere specifically when you have to work both from home and office. Google Workspace includes Gmail, Google Calendar, Google Docs, Google Sheets and Slides. I can use all these services from one place with a single login. It's saves a huge time.
I can work with others team mate at the same time on the same document and see their changes in real time.
Cons
It is little bit hard to configure for the first time if you are not a tech savvy guys.
Alternatives Considered
Microsoft 365Reasons for Choosing Google Workspace
For the value of time and collaboration.Switched From
SlackReasons for Switching to Google Workspace
I chose Google Workspace because it is easy to use and integrates well with other Google products. It also has a good price point compared to other options.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
G Suite has managed our business systems for years and revolutionised how we work.
Reviewed on 05/04/2018
It centralised all of our business productivity needs. As a tool for small businesses it is...
It centralised all of our business productivity needs. As a tool for small businesses it is immensely powerful and has the reliability to be your go to business tool.
Switching from traditional networking may be jarring, but the collaborative benefits make it worthwhile.
Getting the core productivity tools along with extras such as Google Meet for video chat and screen sharing, Google Chat for team based conversations and planning (think Slack), Calendar, Forms and a rich admin interface that let's you control and customise a great number of options for the service makes it huge value for money. You're also supported by knowledgeable Google staff if you need support with administering the system thanks to the included phone, chat and email support.
Pros
G Suite comes with a raft of tools. The basics are the office productivity software with Docs, Sheets, Slides and GMail.
The office-esque document tools are more than just basic online editor. They are competent and functional tools that would accommodate 90% of your work. The main power of Google Docs is the collaborative tools. You can edit a document live with other members of your team and see the changes instantly. If anyone has come from network-based sharing, it's a game-changer for distributed teams and ensuring that versions are not overridden.
GMail is much like the free version that you may be accustomed to. It has all of the filters and label functionality that you need to manage your inbox reliably. If you are desperate to use it in other email clients, there is IMAP connectivity and a connector for Outlook. I try and steer my colleagues away from these but the option is there for even difficult users.
Drive is a sophisticated web interface for storing all of your Google documents. Any Google documents take zero space. Other files, such as Microsoft Office documents and PDFs take up additional room as these are "real" files. Using the Google File Stream tool on your PC makes it appear as a new hard drive on your computer. You can access files on the fly from Explorer without having to download all of the files onto your drive. A neat feature of Drive is that you can store files in more than one location, a la Linux file links.
Cons
As Google have expanded G Suite to include many more tools, some services seem to fall behind. The todo / tasks tool feels like it was put together decades ago and hasn't seen any improvements.
Also, there is a learning curve. The language in GMail and Drive is different from standard mail clients and computer desktops. People need to be trained to use something that is, in principal, something that is almost the same but not quite.
Some newer features of G Suite are also paywalled. There are now three tiers of pricing for G Suite - you should check over all of the products and see which one meets your needs and if it's enough for you. Google Meet, for example, is the new version of Hangouts. I'd hoped to use this to replace Go To Meeting but some basic features are only available in the Enterprise version, making the cost exceed the product I hoped to replace.
Finally, you may be looking at Office 365 as a competitor. It's worth noting that Office 365 includes the desktop versions of Office. If this is something you need, the web-only versions of Google's tools may not be enough for you.

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The hidden face of G Suite
Reviewed on 19/03/2019
Overall we are saving such much time with all the collaboration options that we use it for all of...
Overall we are saving such much time with all the collaboration options that we use it for all of our companies. On top of having the peace of mind that everything is secured and always running.
Pros
Yes, I love having all the required basic tools to run my business like emails, calendar, drive storage, docs and everything else. I could talk about all the obvious features everyone knows about G Suite but for me the value of G Suite for business goes beyond that.
Considering that running a business in 2019 almost always guaranteed that you will need to have an online presence of some sort, being on G Suite simplify a lot of the processes and required tools access needed to run your business online. Let me explain.
When running or starting a business, you need Google My Business Google Analytics, Google Webmaster, Google Ads, YouTube, Google Trends and on and on. Being on G Suite allows you to centralize all of those assets and access under your company to avoid having personal emails owning your assets which can bring issues when trying to linked them all. It also simplify how you manage your employees access to all those assets and platforms.
I could even add that there are so many platforms outside of Google cco-system uses Google Single Sign-in option that being on G Suite again simplify the account sign process.
Finally the ability to control and protect your company data using G Suite management platform is just awesome, sometime a bit of advanced knowledge is required but nothing that can't be understood in Google's the support section.
Cons
Not that much, it's easy to setup , however, it can get a bit complicated for new users to setup advanced features. But again the support section is very detailed.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great if your business isn't MS Office dependent
Reviewed on 19/10/2018
In general, this is a great solution if your company has somewhat tech savvy employees and aren't...
In general, this is a great solution if your company has somewhat tech savvy employees and aren't confused easily by the difference in OS and cross platform functionality, or if your company isn't MS Office centric. G Suite is glitch free and quite powerful with most of the functionality that Office 365 has with much more intuitiveness in daily use and much cheaper. However, it isn't quite as robust in most programs such as Excel Outlook. That said, you can absolutely use both products in unison, but that begs the question of why, because at that point, you are paying for two products instead of one. One company I worked at avoided MS Office 365 and went with the downloaded licenses, and then used G Suite for all cloud storage/syncing and email. We loved it and never really looked back. Also, while MS Office and MS/Sharepoint administrators will swear that Sharepoint is the only way to collab, the truth is, it sucks. What a horrible platform. We used Google Drive to collaborate and it was much easier to get individuals to work on, tell who was editing, and administer logins, rights, etc. I also used this for a small photography startup and it kept costs manageable and allowed me to quickly setup an organized cloud centric business solution with professional email without much hassle. It is also used as the backend on many website development sites like SquareSpace now, so you have seemless transition with website development.
Pros
The cost is far better than competitors and everything works together seamlessly as a suite of apps. Even MS Office 365 could learn a few lessons.
It is simply more intuitive and easy to start.
You can easily get to an actual human unlike OneDrive "support".
It syncs better to mobile devices than MS.
You don't need an IT department to administer, setup, and use this product.
Works as the back-end for Squarespace email, etc.
Cons
It isn't MS Office based, therefore, if you use a lot of MS Office documents, such as Excel, Word, etc., it converts it to Google Docs when using via web. This makes using the Drive storage not quite as user friendly. You can open it in Office directly to keep functionality, but if you are attempting to open it via web like Office 365, it will be Google Docs based. This isn't a huge problem if you are a company or school that is Chrome OS based, or not terribly dependent on MS Office, but if you are, this may be a non-starter. Some IT departments may also complain. That said, I did work at a mid-sized company (500+ employees) that relied on MS Office a lot, and we still utilized the G Suite for all of our staff. Took a learning curve, but that was it.
Not as robust as Office products, especially Excel and Outlook.

- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
All in one
Reviewed on 17/12/2018
Simplifying tasks, making the process more agile, should be in the mind of any company or entreprene...
Simplifying tasks, making the process more agile, should be in the mind of any company or entrepreneur. For my luck, I have managed to reach those two premises.
Of course! I'm still learning, but that's what life is about. We still have to see in the digital world.
Pros
When we talk about Google, I think that the average person thinks about Gmail and yes, it's a great service. However, when we talk about Google, we really refer to a world of tools and functionality that help to solve everything from the simplest, send an email, to a video conference with the top management of an organization or a business partner. In my experience, I believe that G Suite has revolutionized the digital world. What they now call "the new normal" and that every day becomes stronger. Force that is also attributed to us, the users.
So important is the use of tools like this, which I've seen, and it's something that Google can search for, as large corporations start their Digital Transformation processes through platforms like this one. Thing that without thinking much, speaks quite well of the G Suite.
Cons
Not everything can be perfect and the good thing about that is that we can continue to see how each and every one of the services in the G Suite will be improving and adapting to the demands of us, the users. However, I will insist that platforms like the G Suite, in my opinion, are not as well known as they should be. In many occasions I name services as elementary as Google Docs and people are left looking surprised, but this is not something negative of the platform. Yes for users who have solutions in their pocket and do not know it.

- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent way to work
Reviewed on 16/09/2023
My experience with Google Workspace has been mostly positive. The jump to the cloud through this...
My experience with Google Workspace has been mostly positive. The jump to the cloud through this platform greatly simplified the way I work both individually and collaboratively with my team. Unlimited storage capabilities, cloud data security, comprehensive productivity tools, and remote work capabilities make this an ideal choice for modern businesses. Without a doubt, the ease of use, powerful set of tools and the possibility of access from any device have greatly improved my daily workflow and that of my entire organization
Pros
What I liked most about Google Workspace was undoubtedly the real-time collaboration tools it offers. Thanks to simultaneous editors like Google Docs, Google Sheets, and Google Slides, I was able to work very efficiently with my teammates no matter where we were. THIS made the remote workflow much easier. Additionally, having built-in video calling and chat capabilities through Google Meet and Google Chat greatly streamlined communication and reduced response times. The ability to sync files in Google Drive and keep changes versioned was also a great help for developing projects together without data conflicts
Cons
What I liked least were some occasional compatibility errors with third-party tools. On certain occasions I had problems opening or editing files from other applications due to format incompatibilities. I also missed greater integration with some solutions that we use internally for planning and task management. This sometimes made it difficult to unify information across the entire productivity ecosystem
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
G Suite is the tool we swear by the most. Great for all business sizes.
Reviewed on 14/05/2018
Pros
G Suite allows us to manage our business communication centrally and also collaborate on documents and projects internally in real time. The best features include
1) Easy integration across the G Suite makes it easy to work on documents, send emails and collaborate (a huge thing for a company like ours). G Suite works with many existing file formats making it easy for us to quickly add documents and files to our drives and emails.
2) Gmail for business is king - The use of threaded emails in Gmail accounts is great (especially with the new Gmail interface), also being able to share files via Google drive and insert edited documents on the file from Google Drive.
3) Google Docs and Sheets allow us to collaborate in our different departments and provide us with real time edits, so we can see who is editing what and when it was edited. The real time collaboration helps especially as our teams usually work remotely.
Without sounding like a fan boy, G Suite really competes with the best of the best business communication solutions out there and is great for collaboration and communication.
Cons
Although we are impressed with G Suite as a whole, it is not without its flaws:
1) G Suite always logs you out of your main account even when you tell it to remember your device. This is really annoying even if it is a security feature.
2) Also documents are not always organized properly, when you add a document more than once to your Drive, it will show up there the same number of times. (A duplicate remove feature would be very helpful for this). Also add ons in the G suite app area, do not always work as proposed. Why does one need a plug in for word count?
3) Hangouts is a confusing feature to use. Hangout chat is supposed to be better but we have ended up using our existing third party group communication tool.
4) Mobile Apps do not always sync in real time - When syncing between mobile apps and the web apps, at times, documents do not show up as they were created. For example, we have a large spreadsheet that is constantly updated and G suite mobile apps may crash or take more than a minute to load even on flagship phones because of the constant updates to the file.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
all in one program
Reviewed on 25/08/2022
My overall impression is I enjoy Google Workspace and for the project I use and my collaborating...
My overall impression is I enjoy Google Workspace and for the project I use and my collaborating team have no problems with communication and we enjoy the vault where we all can gain access and work at our own pace.Mostly I love being able to incorporate my childs school into my calendar and I can receive updates and work that needs more attention,so no part of my life suffers.It depends on the tools and the designing techniques you require.It has everything you need for work and home life.
Pros
With Google Workspace you are getting quality and quantity.You get Gmail,chat,meet,Calendar,Drive (for storage )Docs,Sheets,Slides,Forms and there is a site to do collaberations with other members of your group as well as a vault to use between your collaberators.Its fully facilitated so you can take it where ever you go and use it in real time and send Emails to anyone anywhere in the world.You can get unlimited data,as well as data storage.I love that it has security features and workspace integrations.It can be used by anyone for any reason.It is a great source for teachers and students to keep in touch,as well as parents who's child is sick and needs to keep up with his or her school work it's a graet feature to have set up with a teacher,it makes a big difference in your childs grades because what they are suppose to know,you know as well.I keep track of everything in my calendar and have alerts sent to me,so I do not miss any deadlines.I am very empressed with how well this works for me and I am able to incorporate my childs school life into my own,so I dont miss out.It is very user friendly and easy to share files.
Cons
To be able to use the collaboration tools each recipient must be a google account holder,which is not hard to do,but it depends on the recipients abilities and what system they embrace.As for your childs school work,there is no desktop for productivity and there are less document task features.This workspace is just serving the basic functions,they do not have advanced features like you would find on microsoft 360 ,So if you work on design projects the upgrades can get expensive.I find it is not suited for a large buisness,so another program is needed.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent and practically required suite of tools for individuals and businesses of any size
Reviewed on 27/11/2018
I have setup GSuite for my own company and for others. There are other options but GSuite is the...
I have setup GSuite for my own company and for others. There are other options but GSuite is the best overall option for integration and working with all devices. The administration is fairly logical but not great. It shines in end user implementation due to familiarity and quality infrastructure. The infrastructure is the most reliable and without peer in my experience.
Pros
Integration of desktop and cloud with mature tools and pretty much without peer, reliability. Vast array of third party integration and add-ons. High quality mail eliminates SO MANY headaches of running own mail server.
Cons
Google support is not great at any level for any product. Frankly they come across as an arrogant company to me that doesn't value individual customers. I also started setting up GSuite for others and did not get credit from the GSuite referral program. The program itself shows the Google arrogance. Instead of what you'd expect from a referral program it is just vague, "trust us" assumptions with very little in the way of tracking your progress (this from the company that specializes in Big Data on an unequaled scale) that you have to go along with or not participate. Google rides the back of small business developers (primarily Adsense) but treats them with indifference and also kills off small business industry and while taking advantage of Open Source surreptitiously eliminates many of the great open source and "free" community based tools and services that the Internet was built on. (Google of course not the only Big company doing this. It is pretty much standard Silicon Valley) Normally I would just move on from any company like this, but Google is like the government of technology. They get their piece of everything and you have to take it. It is just too bad that they choose to be a dictatorship in their unique position, rather than egalitarian.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
GSuite Makes Process Collaboration Easy
Reviewed on 22/05/2019
That being said, overall, GSuite is one of the most-used tools by me. I work with data sets,...
That being said, overall, GSuite is one of the most-used tools by me. I work with data sets, creative projects, photos, and more as a Social Media Coordinator and Admin. My joint-role means I'm working on a lot of different kinds of projects, and my fast-paced timelines means the consolidation of tools in one place makes G Suite super appealing and efficient. Highly recommend.
Pros
It's so easy to collaborate with GSuite. Just this week we kicked-off a complete overhaul of our processes due to retiring staff, and desire for standardization. I'll focus on Team Drives, and document sharing:
-With GSuite, we set up a Team Drive that all staff have access to. It's easy to find when you click Drive, right there under your personal drive.
-Using Gsuite allowed not only our manager, but also staff, to create folders as buckets of processes. For example, we use Slate, and an older CRM system, Banner, which each have wildly different levels of technical execution, but are used at the same time. Our staff just dumped a bunch of individual processes which we can now view, edit, and share back as the standardization process continues.
-Easy to see who made edits, and when. So, if we have a question about a process line, we'll simply look to the edit, and can easily track and clarify questions.
-GSuite does, however, have an incredible range of tools, which are all equally visible, editable, and sharable. One of the most values tools I use at work.
Cons
There are only a few cons about GSuite.
-In Google Sheets in GSuite, the organization and visual user interface is not optimal. Because whatever was just edited shows up at the top, there's no way to predict a good method of searching for documents.
-GSuite in general has this issue with visual user interface among projects, including Sheets