Google Workspace

4.7 (14,649)
Collaboration app suite for teams

Overall rating

4.7 /5
(14,649)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support Software
4.3/5

96%
recommended this app
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14649 Reviews

Bart
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The easy all-in-one collaboration suite

Reviewed on 13/02/2021

Google Workspace is an affordable solution for our team to make sure we can focus on the job and have everything at our disposal without the need for an IT team to manage our infrastructure or account management.

Pros

Google Workspace was our go-to-choice when moving away from a Microsoft environment. It allows us, like no other of its competitors to:

1) collaborate with ease
As we work together on documents all the time, it is really easy to have Google's suite of tools at our disposal with a generous amount of data.

2) setup & onboard new users without hassle
Adding new users, even temporary account for students is really easy. Sharing previous docs, an onboarding map and the likes is done with almost no effort.

3) manage rights & permissions
Managing users and adding them to subsidiaries or managing individual rights is straightforward.

Cons

At first, the 100% webbased solution, was not fully trusted for users when going offline. But Google has come a long way improving towards a solution that works perfectly on and offline.

Chromebooks that enter the domain are treated automatically as 'managed' by the organisation, which limits some functionalities even when this is not intended. It is a minor downside however and actually makes sense to do it this way.

Alternatives Considered

Zoho One

Reasons for Switching to Google Workspace

We were already using google products for some time without the workspace behind it. Switching to full time use was the most natural choice.
Shiva
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

G Suite review

Reviewed on 07/09/2020

Overall G suite is best for any organization and you have to compromise for some of the features such as collaboration tools, Comparing to Skype or Team their hangout isn't great so far. Overall I can proudly recommend this services to anyone with their own research (what they want?).

Pros

Well, A complete google package is suitable for any business. Premium google adds on packages are bonuses. Storage is a very excellent buy for literally anything. There is no need for any special training for employees. Anyone can easily use it. No hassle to train employees. Very organized and fully cloud-based. Gmail, drive, Voice are great development.

Cons

Apart from good features there are few things that people don't like about this product. This is entirely webbased and many of us don't like this. Very average/poor support system comparing to their competitors. Collaboration tools are not great as their competitors offer. Pricing should be even more better.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

Initially we exicited with google services and user-friendly gmail and google drive interface. G Voice was awesome alternative for landline.
Abhinav
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

"Efficient and Comprehensive: A Review of Google Workspace"

Reviewed on 11/04/2023

Google Workspace provides a comprehensive and reliable suite of productivity and collaboration tools that help users work more efficiently and effectively. The seamless integration of apps like Gmail, Google Drive, and Google Calendar allows for streamlined workflows and improved communication among team members. The cloud-based nature of Google Workspace also provides flexibility and accessibility, enabling users to access their work from any device with an internet connection. Additionally, Google Workspace offers a range of advanced features and tools, such as real-time collaboration, machine learning capabilities, and security features, which enhance productivity and protect user data. Overall, Google Workspace is a powerful and valuable tool for individuals and organizations alike.

Pros

One of the key advantages of Google Workspace is its comprehensive suite of applications that cover a wide range of productivity and collaboration needs. It includes popular apps such as Gmail, Google Drive, Google Calendar, Google Docs, and Google Meet, among others. These apps integrate seamlessly with each other, allowing users to work efficiently and collaboratively in one platform.Another advantage is the cloud-based nature of Google Workspace, which means that users can access their work from any device with an internet connection, including desktops, laptops, smartphones, and tablets. This allows for flexibility and remote work options, which have become increasingly important in today's fast-paced and dynamic business environment.Lastly, Google Workspace offers various advanced features and tools, such as real-time collaboration, machine learning capabilities, and security features to protect user data. These features help users work more effectively and securely, ultimately improving productivity and success in their work.

Cons

One possible downside of Google Workspace is the learning curve associated with adopting new tools and workflows. For users who are used to working with different software, the transition to Google Workspace may take some time and effort to get used to.Another potential issue is the pricing structure of Google Workspace, which may be a consideration for small businesses or individuals who may find the subscription costs to be high.Finally, some users may have concerns about the privacy and security of their data when using cloud-based services like Google Workspace. While Google has implemented strong security measures to protect user data, there is always a risk of data breaches or other security incidents, which may lead to the exposure of sensitive information.

Alternatives Considered

Evernote Teams

Reasons for Choosing Google Workspace

ease of use
Michael
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

G Suite - The New Standard for Education

Reviewed on 05/12/2018

Google is awesome. Google Sucks. Google changes things at random, because they think they know better than you. Google's project vision often excludes we the user. They have plans for one application, so you won't get a feature in another. They intend to replace something, so you can just do without while we work on it, to later discontinue it.

But G-Suite works. It's awesome for email. It has a terrific set of applications that are becoming mainstream enough that I get less and less shouts at for it not being office. Google Drive is great, as a last bastion of storage for when someone loses their documents.

The configurations of various apps for users is awesome for most of the Google Apps (if they have been blessed to give you such settings).

Do I recommend it? Absolutely. It's a necessity in a Google Education district. Would I use it for email even If I wasn't? Yes I sure would. The rest of the options, iffy.

Pros

G Suite, a powerful collection of Googles Utilities wrapped up in a business-centric manageable cloud (for in our case, Education).

There is a large amount of customization available based upon users by OU, which can trickle down into Chromebook management, and more.

Quick alias support for name changes.
Extra Routing steps for email if you wish (route through your own filters, or a second route for internal archiving).
Enable / Disable GSuite apps based upon OU. And configurations based upon such.
Password Syncs with Active Directory (requires an install on a password management server).
User Sync with Active Directry (requires another install on a directory server).

Cons

G Suite is excellent. But G Suite does suffer some flaws.

The management interface is SLOW. I cannot underscore this enough. Antique "Active Directory Users and Computers" is like lightning compared to using the management interface.

The mangaement inferface tends to forget your log-ins mid stream, it doesn't remember where you were, and your attempted setting change wasn't set. Don't forget.

Some interfaces hide the save button (seemingly...). Other settings are saved on click (lack of consistency).
New features are often bleeding edge, but also sometimes completely excluded because "it's not for business customers"?
Restrict "Hangouts" for some users? No... you cannot, you have to use "Hangouts Chat" because that's the business client, but that doesn't integrate into email.

Amruta
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

"Efficient Collaboration Made Easy: A Review of Google Workspace"

Reviewed on 31/03/2023

Overall, Google Workspace is a valuable and comprehensive suite of tools that can help businesses and individuals work more efficiently and effectively, whether they're collaborating remotely or in the office.

Pros

One of the most appealing aspects of Google Workspace is the way it streamlines collaboration and communication. Its cloud-based tools allow users to easily share documents, spreadsheets, presentations, and other files with team members, regardless of their location.

Cons

1. One of the potential drawbacks of Google Workspace is the subscription-based pricing model. 2. Google has implemented several security measures and regularly updates its security protocols, some time it feel uncomfortable storing sensitive information on a cloud-based platform.

Wilson
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The Ultimate Solution for Efficient Collaboration: A Detailed Review of Google Workspace...

Reviewed on 09/04/2023

Collaboration: Google Workspace offers real-time collaboration tools that make it easy for team members to work together on projects, regardless of their location. This can help improve communication, increase productivity, and streamline workflows.Communication: Google Workspace offers a suite of communication tools, such as Gmail, Google Meet, and Chat, that make it easy to stay in touch with team members, clients, and partners. This can help improve communication and reduce misunderstandings.Productivity: Google Workspace offers a suite of productivity tools, such as Google Docs, Sheets, and Slides, that can help teams work more efficiently and get more done in less time.Organization: Google Workspace offers tools such as Google Drive and Calendar, which can help teams stay organized and on track. Google Drive provides centralized storage for files, while Google Calendar can help teams schedule meetings and deadlines.Security: Google Workspace is built with enterprise-level security, which can help protect sensitive data and ensure compliance with industry regulations.

Pros

Seamless collaboration: Google Workspace allows for seamless collaboration between team members, enabling them to work together on documents, spreadsheets, and presentations in real-time, from anywhere and on any device.Accessibility: With Google Workspace, you can access your files and data from anywhere, as long as you have an internet connection. This makes it easy to work from home, on the go, or in the office.Integration: Google Workspace integrates seamlessly with other popular tools and services, such as Slack, Trello, and Asana, making it easy to incorporate into your existing workflows.

Cons

Learning curve: If you're not familiar with the Google Workspace interface, there can be a bit of a learning curve to get started. This can be especially challenging for people who are used to working with other productivity tools.Internet dependence: Since Google Workspace is cloud-based, it relies on a stable internet connection. This means that if you're in an area with poor connectivity or if your internet goes down, you won't be able to access your files and data.Limited customization: While Google Workspace does offer some customization options, they can be limited compared to other productivity tools. This can make it difficult to create a setup that meets your exact needs and preferences.Limited offline access: While Google Workspace does offer some offline capabilities, they can be limited compared to other productivity tools. This can make it difficult to work on important projects when you're not connected to the internet

Chandrakant
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Get More Done for Less with Google Workspace.

Reviewed on 10/04/2023

It is a suite that offers several features and tools for users to increase their efficiency in their work. It has all the necessary products which needed from productivity to documentation.

Pros

There are many advantages of having Google Workspace in your work. A few of them which I feel important are-1. With Google Workspace, you have access to a large amount of cloud storage.2. Google Workspace makes it easy to collaborate with others in real-time with its products like Docs, Sheets etc.3. It can be accessed from any device with an internet connection.4. It is user-friendly and easy to learn and also it is compatible with many other apps and services.5. It is optimized for use on mobile devices. Almost every product works fine on a mobile device. 6. It is secured and also not that much costly.

Cons

All the products are not so easy for beginners, and some products require tutorials. It is cloud-based, which means it requires a stable and fast internet connection to work efficiently. It does not offer all its features when used offline. Collaboration with people not using Google Products is a little difficult.

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An easy way of lie, Google workspace

Reviewed on 18/04/2023

I am so much happy to work with workspace. It is one stop solution for all.

Pros

Since the work from home culture arrived, google workpspace is amazing platform to do day to day activities. I can store documents, share the documents, my colleagues can collaborate and make changes if necessary. I can schedule meetings easily in calendar.

Cons

There is nothing I dont like about workspace, but it requires internet which becomes a problem if I am travelling.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Google Workspace review

Reviewed on 10/04/2023

Pros

The ease of usage was most impactful. And it's not extremely expensive.

Cons

No aspect of this product was difficult to use.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Google workspace

Reviewed on 13/04/2023

I had a good experience with Google workspace.I believe that if it had online apps and desktop apps my company would have continued using it

Pros

I enjoyed how easy it was to use and understand.I deal with emails and meetings everyday Google workspace made it convenient to accesses my important mail and the reminders were my favorite feature

Cons

There were no online apps and to edit offline we need chrome and advanced planning

CLARK
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

G Suite in the Classroom

Reviewed on 24/09/2019

Overall, I would highly recommend G Suite in a classroom or any compay really. The storage online is excellent, and best of all, if you create a file in G Suite, it does not count against your storage space. Although with school accounts Google gives everyone unlimited storage.
I use G Suite every single day, and some days it can be frustrating, but most of the time it works extremely well.

Pros

As a teacher, I love using the Google Suite in my classroom. I have all of my work on there and I can easily create, edit, share, and display my work from any location. I can work on something on my classroom desktop, but then open the same file on my laptop when I am in a meeting. I can also access my work on my home computer and on my mobile devices as well.
Creating SlideShows, Spreadsheets, Docs, etc is easy. Sharing those with others is easy too. As teachers, we love to share our work and collaborate together. G Suite makes it very user-friendly.
Google does not charge us our our students to have an account, so I recommend this product over expensive software.

Cons

G Suite does lack some of the more advanced features that you would find on Microsoft or other products. It is a "watered-down" version of the traditional products out there.
Although Google is working hard to fix them, I have found a lot of "bugs" in the system that can make it frustrating for me and my students to work.
As a school district, if the student or teacher leaves the district (on graduation for example) then the student will lose all of their work unless they share their work with their personal gmail account.

Philip
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Good Business Collaboration Platform

Reviewed on 12/08/2022

Good collaboration suite, we were able to get it online quickly. Most features we needed were available out of the box with minimal setup time. Since most of all users had used gmail before it took minimal training/hand holding to get things going.

Pros

Google has built a powerful and easy to use business collaboration platform. Almost everybody has used gmail at some point so it’s easy to get used up and running quickly. Platform handles most of our collaboration needs out of the box with minimal setup time.

Cons

Email and file management are its strong points. Real time chat and messaging feels like more of any afterthought. They’ve got a long way to go to catch up with teams or slack on that front.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

Wanted to move email into the cloud

Reasons for Switching to Google Workspace

Had more users who had already used gmail, it was also a little cheaper
Rodrigo
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Very good, stable, but expensive

Reviewed on 17/04/2020

We have used the company for several years, without major frustrations. As I said, some functions are missing, we need to think of it as part of the office, with everything you would try to manage on the intranet, it seems like something standing in the way between an intranet solution and a collaborative solution. Although I don't like this form of operation (maybe if it emulated another sharepoint it would be better), I never changed it, despite considering it sometimes, precisely because it is difficult to find a competing service that manages to maintain the same connection and operation stability. It is very rare to find bugs, just as it is very rare to be down. We use it mainly for: saving and backing up files, exchanging files between employees and third parties, exchanging and permanently storing e-mails and docs a little to create documents and spreadsheets or forms to create quick satisfaction surveys for our customers. Google sheets doesn't compare to a local office, basic functions are missing, but it's great for editing a document quickly and sharing. We have already used support, but support is weak, information is lacking and is often time consuming to return. If you can't handle self-service well, this is not a service for you.

Pros

The best thing about the G-suite is stability. You know that it will work, you know that it will have no bugs and that you will not lose files on the drive or gmail. And it's fast.

Cons

Some features take time to appear, perhaps it is the price to pay for stability, but in general there are improvements that you don't use, and basic improvements that never arrive. For example, on the drive you still can't use folders as easily as you do in your computer's file explorer, useful panels are missing information. Another problem that I consider serious is the lack of a part of the drive that is "online only" controlled by the administrator. As it is today, it features a temporary drive for common files, because if I put backup files, client spreadsheets and sensitive data, I always know that they are also accessible from my computer or cell phone, but I would not like these files to be "loose" around. If you lose your phone, good luck trying to delete files remotely.

Alternatives Considered

Dropbox Business and Microsoft 365

Reasons for Choosing Google Workspace

We initially used self-hosted solutions based on open source, but that made it a sacrifice to manage and maintain security and backups. We tested Office 365 for a while, but from both our experience and that of some customers, this service was very unstable, often causing emails sent and received to disappear. Antispam was no big deal, either. When we tested the G-suite we never changed it again, even with its flaws it is still the best.

Switched From

Microsoft 365

Reasons for Switching to Google Workspace

In our evaluation, Office 365 proved to be unstable, I cannot trust important company documents to a service that has already lost and corrupted files on my One Drive, or that failed to synchronize. Dropbox was incomplete and very expensive at the time. We have currently done other tests on this service and it is incredibly slow, and even more expensive. Visually I sympathize more with the dropbox layout, it is more pleasant to deal with, but slow and expensive creates more problems than it solves. We tested the option of placing a VM on the web with open source software, but again the problem was making a technician available to maintain security + update + backups, it proved to be the most expensive option of all. In conclusion, we opted for the G-suite there at the beginning for years, and with each revaluation (the last one in 2019), we keep G-suite. Full integration with android also helps.
Michael
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Our Team Lives by G Suite

Reviewed on 28/04/2020

Pros

Our team lives by using G Suite. We love it. There is only one feature i wish it had. (see below) other than that it is perfect, really. and the price is great. love the mobile apps for android and ios. amazing. not many people know g suite is hipaa compliant, that is, if you have google sign a BAA with your company. this is great.

Cons

i wish you could search WITHIN documents on your computer. in order to do this, you need to go to the web interface. you can only search by file names, etc. on your computer.

Alternatives Considered

ShareFile VDR, Dropbox Business, and Nomadesk

Reasons for Choosing Google Workspace

better features and better pricing for g suite.

Switched From

Nomadesk

Reasons for Switching to Google Workspace

best combination of features and price for g suite. liked the mobile apps better for g suite too.
Bryan
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best option for a school or non-profit to share and collaborate in an office environment

Reviewed on 12/12/2019

Gsuite has a minimal cost for us, and it allows us to collaborate within our organization and with all of our customers as well.

Pros

Our organization wouldn't be the same without a tool like Gsuite. Most school districts use Gsuite because it is a free service. We can share and collaborate on just about any kind of document. 90% of our employees do most of their daily job within Gsuite. GSuite also connects to hundreds of 3rd party apps and it can be used as your centralized user database.

Cons

Enterprise security measures are not a top priority. Google is constantly improving this concern, but I believe Microsoft addresses these concerns better than Google.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

All web based solution, and it is updated constantly to add new features.

Reasons for Switching to Google Workspace

Gsuite is a free product for schools.
Sam
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Online Collaboration Solution

Reviewed on 26/12/2020

We have enjoyed using Google Workspace very much and look forward to continuing to use it for collaborating with our team.

Pros

We have made the greatest use out of the email feature. Being able to store documents online and share access to those documents, even collaborating simultaneously has been another huge feature. Having all of the documents and the history of documents synced across multiple devices has been invaluable.

Cons

Task management could use some improvement to bring it up to part to competing services.
The ability to manage the permissions for all elements of the users in one location would also be beneficial. Right now you have to enter into certain programs to adjust the settings and sharing rights for individuals rather than being able to do it from the control panel.

Alternatives Considered

Microsoft Teams

Reasons for Choosing Google Workspace

We needed to be able to collaborate online.

Switched From

LibreOffice

Reasons for Switching to Google Workspace

At the time it had better features and pricing for our needs.
Adrian
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Google G-Suite The small business no brainer

Reviewed on 23/04/2020

G-Suite has been awesome. We use Gmail and Calendar , Google Docs for all company documents, Google Sheets for our spreadsheet needs. We use Google Forms to collect data from check lists and to automate the collection of inspection report data. All of this is easily managed via the G-Suite Admin portal. As an admin I have very granular control over user access to drives and files. Recently we added a G-Suite App called Collavate to manage business workflows and manage document approval and control as we begin the process of getting ISO 9001:2015 Certified. No matter what you need Google it and 9 out of 10 times there is a solution in G-Suite.

Pros

For a very low cost Google G-Suite provides essential business tools and services. Essentially it completely replaces Microsoft Office and Outlook, provides data back up and sophisticated, centralized administrative functions via a simple to set up Admin portal and an easy to use cloud based ecosystem of applications. You can start out with just email accounts for your employees then as needed add layer upon layer of functionality as your business needed demand them. I set up all our computers to sync their my documents to user G suite drives. Recently an employee's lap top failed. We got a replacement and in less than an hour after opening the box the person was working like nothing had happened. No re-installing office and dealing with licenses and authorizations, no lost data. We installed one critical application and the rest appears as soon as you log into your G-Suite user account like magic!

Cons

If you are a power user of Microsoft Excel there are a few advanced features that either don't exist or work differently enough to require figuring a few things out in Google Sheets.

Michael
Overall rating
  • Industry: Publishing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

There isn't a lot not to love about G Suite

Reviewed on 25/11/2019

With Google being the giant that it is, I'm honestly not sure where to go if I do need support of any kind for G Suite. It's not like Google has a main switchboard that you can all in to and "press 1 for technical support." Perhaps they do and I don't know it. But thankfully, it's very very rare that I need support beyond what can be found online. I wouldn't hesitate to deploy G Suite with any of the companies I oversee.

Pros

When I came in to a new company, I inherited "Google Apps" as our platform. I had been accustomed to the Exchange Server world for email, Sharepoint for files, and was neck-deep in the Microsoft ecosystem in my past experience. When coming in to Google Apps (later rebranded as G Suite), I was a bit uneasy but the unfamiliarity was quickly overcome by the ease of use of Google's tools.

One of the things I appreciate most about G Suite is that you never have to worry about the integrity of your data. You know your server's hard drive is never going to crash and bring you down for days at a time. You know you're not going to have to deal with lengthy outages because one upstream provider has gone down. Google is just reliable. It's rock solid, and it just works.

Cons

I think the #1 issue I don't like about G Suite is Gmail's "labels" paradigm. Yes, they offer IMAP, which allows you to mostly adhere to the "folders" model, but "labels" are not exactly the same and understanding the differences can be confusing at first. Also, I prefer to work through an email client rather than through web mail. There are a few programs out there that handle the "labels" implementation well, but many do not, so your choices for email clients become limited. Other than that, I really can't complain about the tools that G Suite offers, nor the price. It's affordable and reliable.

Thomas
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The hidden face of G Suite

Reviewed on 19/03/2019

Overall we are saving such much time with all the collaboration options that we use it for all of our companies. On top of having the peace of mind that everything is secured and always running.

Pros

Yes, I love having all the required basic tools to run my business like emails, calendar, drive storage, docs and everything else. I could talk about all the obvious features everyone knows about G Suite but for me the value of G Suite for business goes beyond that.

Considering that running a business in 2019 almost always guaranteed that you will need to have an online presence of some sort, being on G Suite simplify a lot of the processes and required tools access needed to run your business online. Let me explain.

When running or starting a business, you need Google My Business Google Analytics, Google Webmaster, Google Ads, YouTube, Google Trends and on and on. Being on G Suite allows you to centralize all of those assets and access under your company to avoid having personal emails owning your assets which can bring issues when trying to linked them all. It also simplify how you manage your employees access to all those assets and platforms.

I could even add that there are so many platforms outside of Google cco-system uses Google Single Sign-in option that being on G Suite again simplify the account sign process.

Finally the ability to control and protect your company data using G Suite management platform is just awesome, sometime a bit of advanced knowledge is required but nothing that can't be understood in Google's the support section.

Cons

Not that much, it's easy to setup , however, it can get a bit complicated for new users to setup advanced features. But again the support section is very detailed.

Suman
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best in the Business

Reviewed on 21/01/2023

Overall, Google Workspace is a highly recommended suite of productivity tools for businesses and organizations of all sizes, with its range of features, security and collaboration tools. However, it may not be the best option for small businesses or individual users due to cost, and lack of offline capabilities.

Pros

User-friendly interface: The interface is easy to navigate, making it simple for users to find and access the tools they need.Seamless integration: The integration between the various tools is seamless, allowing for efficient collaboration and communication within teams.Cloud-based: The cloud-based nature of the suite allows for easy access and collaboration on documents and projects from anywhere, as well as automatic backups and updates.Collaboration tools: Google Workspace provides a range of collaboration tools, such as Docs, Sheets, and Slides, which enable multiple users to work on a document simultaneously.Security: Google Workspace comes with a range of security features, including two-factor authentication, data encryption, and compliance with various security standards.

Cons

Price: While the cost of Google Workspace is reasonable, it can be expensive for small businesses or individual users.Limited offline capabilities: Some of the tools in Google Workspace require an internet connection to work, which can be an issue for users in areas with poor connectivity.Limited customization: Some users may find the customization options to be limited, particularly when it comes to the look and feel of the interface.Dependence on internet: As the tools are cloud based, it requires a good internet connection to work, if internet connection is slow or unstable then it can be frustrating to work.

Mark
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great suite of apps for creatives and any company looking to create documents collaboratively

Reviewed on 14/06/2018

Pros

gMail is a great lightweight e-mail app, that goes without saying. As a content writer, I also love the ability to share Docs, Sheets, and Slides with customers, and have the ability to work on them at the same time through the Chrome browser. I use Google Drive extensively, and the storage space they offer for my subscription price is great value. So much so that I don't even know how much I have, because I never worry about running out of storage.

I've only had to connect with the G Suite support team a couple of times, and they were quite knowledgeable and efficient as far as follow up. The G Suite Marketplace is also great, offering several free add-ons or affordable plug-ins to apps for CRM, word counters, WordPress, and other productivity apps. I've used G Suite and Office 365 simultaneously, and both suites offer great value for desktop or browser-based productivity. I will be continuing to use G Suite for the foreseeable future. I would recommend other small businesses, creatives or even large businesses do so that prefer browser-based applications on Chrome, Firefox or other popular browsers. If your companies run multiple iOS, Android, Windows, and Linux devices, it seems the ideal solution for communication, document creation, and file management.

Cons

As a writer, I use Grammarly quite a bit. Unfortunately, G Suite and Grammarly aren't currently compatible. Apparently, that is in the Grammarly roadmap, but it's uncertain when it will be available. I can't really think of any other cons, other than Google Sites is a little clunky, but since I'm not really a web designer and I use WordPress, I don't really worry about it. It would be great to have the option to host a WordPress site instead of using the Google Sites "CMS" I suppose.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The best!

Reviewed on 12/05/2022

Fantastic and I always suggest to anyone who asks me about it.

Pros

I use email, spreadsheet, chat, drive, calendar, and keep every single day and I love them all. Of course they could come up with more video tutorials and more educational contents for Google Workspace but still good enough. It's been like 12 years I am using Gsuite legacy and Google Workspace, I cannot imagine using other services at this time. Email app is the same as Gmail, very easy to use and soooo many apps and chrome extensions that makes you use email app. Sheets are fantastic, no need to use excel anymore.

Cons

Calendar's interface is too big and when we integrate it to other softwares such as High Level, we have to scroll up and down to see the whole day schedule. My clients often complain about this issue. Forms could be smaller in height and more easy to understand. Sites are actually bad!

Alternatives Considered

Zoho Mail

Reasons for Choosing Google Workspace

Because the mail app is the same as Gmail

Switched From

Zoho Mail
Miguel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Helpful software to collaborate with teammates on a variety of documents

Reviewed on 07/04/2021

As a research driven individual, i have looked for a variety of resources that allow me to collaborate with my teammates on research articles that have a very tight deadline. I came across Google Software that is a highly sophisticated website with a variety of online features to accommodate any research needs from editing and formatting documents to creating folders for organization purposes and other features. I highly recommend this software to any organization that needs collaboration tools.

Pros

Google workspace is a highly sophisticated software that allows you to collaborate and share documents with other individuals that have been granted access via Gmail or any other chat platforms. I use this software on a daily basis to edit and format the research articles that my teammates and I are planning to publish in the future and I have found the tools provided by Google workspace to be extremely functional. One of my favorite features of the software is receiving the notifications over Gmail specifically when a certain section of the document has been assign to you or when you assign it to a team member. Also, this software makes notes of the changes made by a team member and allows to make comments on an specific section and this is extremely helpful when collaborating with others. The software works great on any browser and I recently find out that it can also be access through the phone as well which makes its functionality and versatility even better than I expected. This software is immensely functional and serves a variety of purposes for corporate or any organization, therefore, it is a highly multifaceted tool to collaborate with others on any document and it includes the online version of Microsoft excel, word, PowerPoint and many others

Cons

The software works great on any browser and it is highly functional and sophisticated. So far, I have not found any issues pertaining to its functionality, however, definitely one feature that could be added in the future is the offline access. This will be a great addition since it will allow you to work offline, on the road or when the internet malfunctions.

Rishabh
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A Highly Effective Tool for Streamlining HR Tasks

Reviewed on 17/03/2023

My overall experience with Google Workspace for HR Business has been nothing short of amazing. We were able to quickly and easily migrate our existing system over, as well as take advantage of all the features that Google offers. Not only does it provide us a secure platform to house all of our employee data, but also allows us to share documents within the company and collaborate in real-time via Hangouts. The interface is intuitive and user friendly, allowing easy navigation around the many different tools available. Furthermore, their customer service team was very helpful when setting up our account and resolving any issues we had during use. All in all, I would highly recommend Google Workspace for any organization looking to improve their HR business needs without having to invest heavily in an expensive solution.

Pros

1. Streamlined Communication: Google Workspace provides a suite of communication tools to make it easier for employees to stay in touch and collaborate with one another, including email, chat, voice and video conferencing. This helps HR professionals quickly connect with their team members or external partners while providing an efficient way to handle tasks remotely. 2. Enhanced Security: With advanced encryption and sophisticated authentication methods like two-factor verification on all data transmissions, Google Workspace ensures that your employee’s personal information is kept secure at all times. Additionally, the platform offers compliance features such as audits, security alerts and activity logs that can help organizations meet their regulatory requirements for protecting confidential data. 3. Improved Productivity & Collaboration: The various apps included in Google Workspace provide powerful capabilities for streamlining processes within Human Resources departments and making remote collaboration easier than ever before - from cloud-based file storage to project management software; from comprehensive spreadsheets to easy document creation & editing capabilities; from real-time shared calendars & task lists to automatic organization of emails by subject or sender – there are plenty of ways companies can utilize the technology provided by G Suite to optimize workflows across multiple teams within their organization!

Cons

No issue face . It is trusted tool for business. Easily create documents like job descriptions or policy statements without needing to purchase additional software programs.

John
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

G Suite has managed our business systems for years and revolutionised how we work.

Reviewed on 05/04/2018

It centralised all of our business productivity needs. As a tool for small businesses it is immensely powerful and has the reliability to be your go to business tool.

Switching from traditional networking may be jarring, but the collaborative benefits make it worthwhile.

Getting the core productivity tools along with extras such as Google Meet for video chat and screen sharing, Google Chat for team based conversations and planning (think Slack), Calendar, Forms and a rich admin interface that let's you control and customise a great number of options for the service makes it huge value for money. You're also supported by knowledgeable Google staff if you need support with administering the system thanks to the included phone, chat and email support.

Pros

G Suite comes with a raft of tools. The basics are the office productivity software with Docs, Sheets, Slides and GMail.

The office-esque document tools are more than just basic online editor. They are competent and functional tools that would accommodate 90% of your work. The main power of Google Docs is the collaborative tools. You can edit a document live with other members of your team and see the changes instantly. If anyone has come from network-based sharing, it's a game-changer for distributed teams and ensuring that versions are not overridden.

GMail is much like the free version that you may be accustomed to. It has all of the filters and label functionality that you need to manage your inbox reliably. If you are desperate to use it in other email clients, there is IMAP connectivity and a connector for Outlook. I try and steer my colleagues away from these but the option is there for even difficult users.

Drive is a sophisticated web interface for storing all of your Google documents. Any Google documents take zero space. Other files, such as Microsoft Office documents and PDFs take up additional room as these are "real" files. Using the Google File Stream tool on your PC makes it appear as a new hard drive on your computer. You can access files on the fly from Explorer without having to download all of the files onto your drive. A neat feature of Drive is that you can store files in more than one location, a la Linux file links.

Cons

As Google have expanded G Suite to include many more tools, some services seem to fall behind. The todo / tasks tool feels like it was put together decades ago and hasn't seen any improvements.

Also, there is a learning curve. The language in GMail and Drive is different from standard mail clients and computer desktops. People need to be trained to use something that is, in principal, something that is almost the same but not quite.

Some newer features of G Suite are also paywalled. There are now three tiers of pricing for G Suite - you should check over all of the products and see which one meets your needs and if it's enough for you. Google Meet, for example, is the new version of Hangouts. I'd hoped to use this to replace Go To Meeting but some basic features are only available in the Enterprise version, making the cost exceed the product I hoped to replace.

Finally, you may be looking at Office 365 as a competitor. It's worth noting that Office 365 includes the desktop versions of Office. If this is something you need, the web-only versions of Google's tools may not be enough for you.