Dynamics 365 Reviews

Easy to access from all devices. Many different organization features, especially for outlook.

Have to re-log in numerous times, especially with double authentication. This may be just for educational Microsoft accounts.

Robust system that allows for intuitive processing of business transactions and has the capacity to serve all sizes of enterprises.

Reporting, specifically custom exports via Excel, are a bit clunky.

Dynamics 365 is a robust all-in-one solution for CRM and ERP. I liked the seamless integration with the Microsoft ecosystem.

Licensing for small and mid-size businesses specially for customization

Access to IA, Online meeting facility that allows you to connect from anywhere

Limited resources at some membership levels, access is somewhat inaccessible for a medium-sized company.

I appreciated the seamless integration with other Microsoft products, which enhanced workflow efficiency.

The interface can be unintuitive at times, requiring extra effort to navigate and customize.

Overall, Dynamics 365's integration, scalability, comprehensive functionality, customization options, analytics capabilities, and cloud-based deployment make it a preferred choice for businesses looking to streamline their operations and drive digital transformation.Providing a unified experience and enabling users to leverage familiar tools and workflows.

While Dynamics 365 is a powerful and versatile a wider range of organizations.Compatibility issues or limitations when trying to connect with external systems.

You can manage processes quickly thanks to quick and easy access.

The interface needs to be developed to be more usable.

I appreciate Dynamics 365's seamless integration across various business functions like sales, marketing, customer service, and finance. Its cloud-based nature ensures accessibility from anywhere, fostering collaboration and efficiency. The customizable dashboards and robust reporting tools provide valuable insights, facilitating data-driven decision-making for improved performance and growth.

While Dynamics 365 offers extensive features, its complexity can be overwhelming for new users. The initial learning curve for customization and configuration might require significant time and resources. Additionally, some users may find the licensing costs and add-on expenses to be on the higher side, impacting budget considerations for smaller businesses.

I like Dynamics 365 for its comprehensive suite of business applications that seamlessly integrate to streamline operations, enhance customer relationships, and drive business growth.

One potential downside of Dynamics 365 could be the complexity of implementation and customization, which may require significant expertise and resources, particularly for smaller businesses.

Dynamics 356 pros are
its a tool that carters for business
Marketing
Accounting

in Accounting the costing part is less focused

Using Dynamics 365 is a complete transformation for our billing and invoicing operations. For a small entrepreneur, following finances is paramount and this software has simplified everything. Its packages are designed in a way that customers can alter some details like the logotype quite easily without losing their personal touch thus ensuring uniformity with all other business requirements thereby maintaining uniformity throughout the organization including logos on documents such as letterheads Generating invoices electronically or manually, tracking what has been paid against what has come in before calling someone out on debt matters like when or where those funds have gone into without leaving physical evidence on paper has never been easier since this system handles everything on its own. For instance, it has been very crucial because we used to spend too much time going through many papers’ records trying to find out who owes us what; but now things just happen at a click of.

A business owner using Dynamics 365 for invoicing and billing has both been helped and prevented to some extent by its functionality. Beginning to understand all the finer points of this software is tough - it gets difficult soon after one starts using it. The financial tools bundled alongside Dynamics 365 play a key role in management when we don’t really know what we’re doing yet it’s still one tough nut to crack. To mention a few; it takes a lot of precious time in setting up the software.

It is an integration of various apps that uniquely meets my various needs. Each application addresses a specific problem and helps me achieve a certain goal depending on how I want my problem addressed. I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool.

Sometimes you need help especially if you using it for the first time. However, most queries I used to have are now available online plus there is always the "Help" button so that also has been helpful to me.

Dynamics 365 is a great tool, in-fact one of the best tool I’ve used for Customer Relation Management. The best part is its case system or external and internal cases and its integration to outlook emails.

It cannot be operated in 2 windows. Everything should be in one window. You cannot login to two windows at a time.