Cyfe Reviews

We use this tool for client reporting almost exclusively. It's a great dashboard that brings together diverse data in one visually consistent and clean interface. We build one for each client and track Analytics traffic info, Facebook stats, Ad Spend, and more. For as little as it costs, it's a super useful app.

Mainly that if a particular third party app isn't supported there's not much you can do to bring that into the mix. You're pretty limited to the pre-defined views and widgets they provide. There is some API opportunity but what little we've played with that, there's not a lot of customization to be had there. Also you can't control the visual display of graphs much, it's predefined by the widgets. Doesn't really support our SEO tracking tools either.

Cyfe allows to analyze and each sales intelligence data easily. It is undoubtedly good enough to automate the workflow, and offers many customization options for information display.

It does not offer as much storage capacity in the cloud, so it is usually resorted to external platforms. It allows tracking the sales intelligence metrics, and also offers an excellent self-service portal.

Saves me hours of searching for analytics on different platforms. Plus, Cyfe makes it easy to keep historical data and create pdf reports.

It's constrained by the limitations of the API... for example, Pinterest analytics are super thorough on the Pinterest plaform, but Cyfe can only pull in basic data. After bringing it up to customer service, they explained this is due to the limitations of the API.

Cyfe is a great, flexible dashboard tool that is really low cost

Have not found anything not to like yet!

Has lots of integrations, and also the ability to add some of your own if you wish. Can organise dashboards in very easy to read ways and the price is fantastic - much cheaper than most other tools that do similar stuff.

More integrations are always nice, although there are plenty available already. The dashboards maybe look a little dated compared to some competitors, but then at the price it is you really can't complain.

Get real time or historical trend stats to inform your management decision making. Stay on top of the most critical metrics you need to monitor without having task someone and wait for a report. Affordable and easy to set up given you have the right people on staff.

Support team accessible through email, which can get troublesome. Third party integration is limited.

I've tried several different social media apps. Cyfe is pretty much just analytics, but it's great at it. It has one of the widest catalogues of integrations I've seen. It's also very affordable. It has lots of customization and report sharing o options that make it great for showing the right reports to the to right people. You can create dashboards and use widgets to create custom views. It also pulls in lots of "deeper metrics" that many other platforms don't.

There isn't much to complain about, honestly. Not all of the integrations work smoothly right off the bat, and in some cases I found that the numbers reported didn't show what I expected. I marked this up to configuration issues with my account, but it's possible it could run deeper into the integration itself.

Easy to use
Configuration etc is very easy and does not take a lot of time
Best feature is that it allows you to customize the logo and brand name

Slightly expensive
Pricing is in dollars, for those who are not in US, the fluctuation in currency causes extra load

Cyfe is so easy to customize for whatever analytics your team finds valuable. It can be accessed online by anyone on your team at any time so they can review the analytics whenever they'd like. The dashboard can even be branded to your company's colors!

The only potential con that I can think of is that the app doesn't provide outright insights or suggestions for how to optimize your campaigns. You'll have to do that on your own.

Rapid deployment, Ease of use, custom SQL data.

Panel designs could be more varied.

Cyfe has a simple and minimal interface. Getting started is easy, and I had my first dashboard set up within minutes using the built-in Google Analytics integration.

Cyfe provides a number of built-in integrations from common data sources, but this list could have been more extensive. A dashboard is only as good as the data it can display. And we can only display data if we can access it.

Luckily Cyfe does provide a way to build your own custom integration - via MySQL. So when I could not find an integration I needed, I had to create an intermediate mysql database, with the data in a format that Cyfe could then pick up and use with it's built-in MySQL integration.

I love how in-depth the data Cyfe pulls from social media is. All that valuable information is on one screen which makes it so much easier. Cyfe has allowed my team and I to change our social media marketing strategies based on the data it gives us. And it has many useful integrations too.

Its integration with Google Analytics isn't exactly the best and can be very cumbersome.

Cyfe is awesome. It connects to nearly every tool a marketer would need, and lets you work with custom integrations for the stuff that doesn't yet connect automatically. I can create an unlimited number of dashboards and share them with an unlimited number of people through a simple link. It's amazing for customer service and account management, and one of my service lines has allowed me to entirely forgo offering manual reporting - which is amazing.

The UI is a bit clunky and could be sleeker. Tools like datadeck look a lot nicer visually, but don't come close to the level of functionality offered by Cyfe.

I love the flexibility and ease of use. I think the software is well thought out and truly a valuable piece of any small business's planning toolbag. We use cyfe to monitor everything from SEO to marketing metrics to social media engagement. The sharing and email notification features are really helpful to keep track of things, even when life gets busy. I especially appreciate the ability to import flexible data using Push API and google spreadsheets.

I wish the software had more native partners that had customizable widgets on the platform. I'd love to see Webinar Jam and Evergreen Webinars, Callrail, and youtube analytics programs working within the software. I'd also love to see more examples of how other Cyfe users are setting up their dashboards. I can feel that the system is powerful, but sometimes get stumped on how to set things up for advanced KPI tracking. Case studies would be awesome to learn from.

I love all the features Cyfe has, lots of tools that make tasks easier, we can even manage and view the reports in one place, so that each client can read it. It has capabilities to monitor activities and tasks.

I have found myself using cyfe all the time with only one complaint, and that is when the platform clogs, I feel it is frustrating.

Very easy to use software that works fast.

A little bit too much focused on the US market.

Cyfe makes it easy to see the data from our website in one convienient place.

The metrics are all basically quantitative, there are no quallative data gathering.

It's free, and I can connect some products we use. However, the free stuff just doesn't have enough value, and even an upgrade would only give us the ability to add more services with the same features.

There's no value in it. It just strips down all of the useful features in third-party services, and it just gives a "big picture" type of deal. I had configured several of our features, but they just don't help with any KPIs. It's jut cumbersome and pointless.

This is a great software to track social media, sales, marketing, and more. We use it to keep track of our social media growth and advertisements. It's nice to be able to see every platform in one spot and it makes searching for information a lot easier. We keep a separate spreadsheet and update it manually each week based on information collected from Cyfe. We like that you can search by date and metric, and it has been great to see our growth over the past few months!

The Instagram widget is very glitchy, and every time you reset your password for your Instagram account, the Cyfe data erases and resets (hence why we keep a manual record of everything). This can be very frustrating for viewing historical data. Also, it would be awesome if the Twitter widget could be customized since it also will erase your data if you try and change any settings. Overall I think it's a great platform but definitely needs some work when it comes to keeping historical data secure. We're constantly fretting over accidentally erasing our data and don't want to mess with the settings too much. We were hoping to not have to keep manual records at all once implementing Cyfe, but we feel that we still need to just as a backup.

Integrates with almost every site/service

No option to choose the display pixel size to appropriately view on TV's, Trial and error in TV mode takes a fair bit of back and fourth testing
No weather Widget for Australia, Seems specific to USA only

The combined dashboard is great, even in the free version. You can track the activity from FB, instagram, Google products and countless other things. You can use 5 widgets with the free version. Nice look and very customizable.

Not much I didn't like. The cheapest subscription starts at 29 usd per month which made it a prime candidate for new software we were going to pay for this year -- that is, before tourism collapsed. The vast array of options comes with a learning curve for users that are not that adept with digital tools.

Best price and great layout to manage a wide variety of factors about your business.

They could work on some of the design, since it's rather time consuming to set up multiple dashboards, and frustrating if something ever gets disconnected.

Love the customization options for this software, there is so much that you can set up. You have the ability to customize it for each client with the use of dashboards to show the KPI's and statistics that matter to them most. It makes setting up dashboards fun and rewarding due to ease of set up.

There were instances that I needed a developer to help in the set up process. This was most likely due to needing a developer to set up tag manager, google analytics and goals/conversions in the first place. Always make sure you have that taken care of first and foremost.