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TeamViewer Remote Reviews

TeamViewer Remote

4.6 (11,529)
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Remote support, remote access & online meetings software

Overall rating

4.6 /5
(11,529)
Value for Money
4.4/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support Software
4.3/5
96%
recommended this app
Learn more about TeamViewer Remote
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11529 Reviews

Kuben
Kuben
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Teamviewer

Reviewed on 19/01/2024

I have had excellent experience with TeamViewer, easy to use, allows me smooth access to devices...

I have had excellent experience with TeamViewer, easy to use, allows me smooth access to devices and price is worth it.

Pros

Easy to install, user friendly, smooth accessing of devices, quick file sharing and has secure connection

Cons

None. The application works well and fulfills my every need handle a support call

Alternatives Considered

AnyDesk

Reasons for Switching to TeamViewer Remote

Cheaper, more reliable a brand a started using since it was launched

Response from TeamViewer

Hello Kuben,
We are grateful for the great feedback and a perfect rating is given based on your TeamViewer journey!
There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you know that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english)
We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community!
Have a great day!
Best,
Ying/TeamViewer

Kyle
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Teamviewer Remote - A great solution for remote assistance

Reviewed on 24/01/2025

Pros

It was easy to use! and it was very fast!

Cons

Sometimes the interface is a little bit dated compared to others

Alternatives Considered

AnyDesk

Reasons for Switching to TeamViewer Remote

They didnt get hacked where anyconnect did.

Response from TeamViewer

Hello Kyle,

Thank you for your feedback on TeamViewer Remote.

We're delighted to hear that you found it easy to use and fast for remote assistance, even if you find the interface a bit dated compared to other solutions, and we appreciate your honesty. However, we would advise to check the version installed. Maybe needs to be updated.

Be sure that your insights are valuable to us as we strive to improve our platform.

All the best,

Valeria/TeamViewer

Markus
Overall rating
  • Industry: Accounting Software
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Teamviewer is no longer a leader in remote control / access

Reviewed on 10/03/2025

Used to be a great product some years ago. Look elsewhere now.

Used to be a great product some years ago. Look elsewhere now.

Pros

Teamviewer used to be the best product in its category. That time has long passed

Cons

The new interface update was a complete disaster and rendered the product virtually unusuable until an a rollback option was introduced. Teamviewer has suffered multiple cyber security breaches in the recent past. Teamviewers renewal and account management team is rigid and unhelpful. The product is now much overpriced. Look around for better options. Not recommended.

Response from TeamViewer

Hello Markus,

We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives.

Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team.

All the best!

Valeria/TeamViewer

Guy
Overall rating
  • Industry: Construction Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

reliable for remote access

Reviewed on 05/01/2025

Pros

Always easy to use, GUI and everything is where it should be. Connections are stable.

Cons

It's a bit on the pricy side especially for smaller businesses or personal users who need it only occasionally.

It likes to do software updates quite frequently which isn’t a huge deal, but sometimes it feels like I’m constantly being prompted to install something instead of using the tool

Response from TeamViewer

Hello Guy,

Thank you for your rating and your feedback, is greatly appreciated!

Happy to hear that you find TeamViewer easy to use.

We take the opportunity to invite you to click on the following link where you will find a guide for the new interface in order to make your journey in TeamViewer easier
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best,

Valeria/TeamViewer

Amin
Overall rating
  • Industry: Higher Education Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

great help for long distance monitoring

Reviewed on 24/01/2025

Pros

It is easy to access my computer at the university from home with just one code. It helps me to avoid going back to university in weekends.

Cons

It uses a lot of data and slows down the connection. Once I tried to move some files using TeamViewer and it took a very long time. Also, if for some reason the connection is interrupted, I need to go back and get the code again,

Response from TeamViewer

Hello Amin.

Thank you for sharing your detailed experience with TeamViewer.

We're glad to hear that it has made accessing your university computer from home more convenient, especially on weekends.

However, we understand that the high data usage and occasional slow connection can be frustrating, particularly when transferring files.

Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team.

All the best!

Valeria/TeamViewer

Sara
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

TeamViewer Remote: Essential Tool for Remote Computer Access

Reviewed on 16/01/2025

Great experience for resolving team issues where you have to share your desktop/ screens and...

Great experience for resolving team issues where you have to share your desktop/ screens and navigate together. User-friendly and easy to use.

Pros

It is an easy way for your team members to get remote access to your devices and share screens. I had an IT issue at work and needed a coworker to access my device remotely and view my screen to help me fix it. TeamViewer was essential for resolving it.

Cons

Nothing. I had no issues with the software.

Response from TeamViewer

Hello Sara,

Happy to hear that you consider TeamViewer an essential tool

Also, we take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can benefit from the whole TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

RICARDO
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The right remote connection.

Reviewed on 28/02/2025

It is a very secure way to connect to a remote computer and super easy.

It is a very secure way to connect to a remote computer and super easy.

Pros

The transparency of the software, it seems like you are actually on the remote computer.

Cons

Everything is good with this reliable software.

Response from TeamViewer

Hi Ricardo,

Happy to hear about your experience with TeamViewer.

We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/.

Have a nice day!

Valeria/TeamViewer

P
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Stable and easy to connect

Reviewed on 20/02/2025

Pros

Once it is connected it is very stable. It works well when I travel to oversea.

Cons

The service is getting expensive for single user.

Response from TeamViewer

Hi P,

Thank you for your rating.

We are happy that you are using TeamViewer to work overseas!

Wish you a great day and all the best.

See you soon!

Valeria/TeamViewer

Caitlyn
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Program

Reviewed on 06/03/2025

Pros

Its great for working remotely. I really enjoy the ability to work from home when needed and not having to pay high prices for a subscription.

Cons

Its a little glitchy, sometimes the connection fails, but its quick to reconnect.

Response from TeamViewer

Hello Caitlyn,

Thank you so much for your review and for sharing your experience

If you encounter connection difficulties, we suggest ensuring that both sides have the latest version of TeamViewer available on our website.

Also, resetting the devices and, if it´s possible, resetting the WiFi could solve the issue.

Therefore, we would like to invite you to click on the following link where you will find a user´s guide https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

Marco
Overall rating
  • Industry: Accounting Software
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

TeamViewer Is good but expensive

Reviewed on 30/01/2025

Remote assistance to my customers, but Need to pay a lot

Remote assistance to my customers, but Need to pay a lot

Pros

Good but expensive, maybe can give more options for free

Cons

Reliability, people like It but there Is no more free connection

Response from TeamViewer

Hi Marco L,

Thank you for your rating.

We are happy to see that TeamViewer is helping you in your daily job with your customers.

We recommend that you contact our sales team, where you can explain your needs, and they will offer you the type of license that best suits your requirements.

For contact details:
https://www.teamviewer.com/en/global/support/customer-support/

Wish you a great day and all the best.

Valeria/TeamViewer

Thomas
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

TeamViewer - Easy to use remote access tool

Reviewed on 11/01/2024

The ability to monitor and control devices remotely eliminates having to be local to the connected...

The ability to monitor and control devices remotely eliminates having to be local to the connected devices and always an easy-to-use interface for controlling devices remotely.

Pros

To have the ability to view connected devices remotely is a great feature. We are able to monitor all connected devices with ease using the easy-to-use interface. Initial installation is straight forward by following the onscreen prompts. Setup was a breeze.

Cons

TeamViewer meets all of our remote access needs.

Response from TeamViewer

Hello Thomas,
We are grateful for the great feedback and a perfect rating is given based on your TeamViewer journey!
There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you know that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english)
We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community!
Have a great day!
Best,
Ying/TeamViewer

Hugo
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Providing IT support with Teamviewer Remote

Reviewed on 09/09/2024

Pros

Ability to connect seamlessly to an end user's device to provide support over any type of internet connection. Possibility to monitor specific information like disk space, cpu usage or even update status.

Cons

The price is significant for this tool adn cheaper alternatives exist.

Alternatives Considered

AnyDesk

Reasons for Switching to TeamViewer Remote

Renown product with capabilities that matched our needs.

Response from TeamViewer

Hello Hugo,

Thank you for your review.

We are pleased to read that TeamViewer helps you to connect with your end user device and provide them with the support they need.

We take the opportunity to invite you to click on the following link, where you will find very useful information about the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

Chee Hua
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Using Teamviewer for Remote

Reviewed on 31/07/2024

Using Teamviewer for remote access is easy to use. It is easy to install and not much configuration...

Using Teamviewer for remote access is easy to use. It is easy to install and not much configuration is needed. Interface is user friendly.

Pros

It is intuitive and easy to use. It is also more secure compared to other products.

Cons

The licence is rather expensive. Registration process is quite tedious.

Edwin
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Remote desktop

Reviewed on 16/12/2024

It was acceptable for a free version but not for a enterprise solution.

It was acceptable for a free version but not for a enterprise solution.

Pros

Team viewer is an excellent remote desktop software. Ease of use and deployment.

Cons

Because I only used the free version, it constantly dropped connections.

Alternatives Considered

UltraVNC and AnyDesk

Reasons for Switching to TeamViewer Remote

At the time nothing compared to Team viewer

Response from TeamViewer

Hello Edwin,

Thank you for your review; it means a lot to us.

We are sorry to hear that your connection is experiencing timing limitations. Please ensure that both sides are updated to the latest version of TeamViewer. If not, please update them and retry.

If the issue persists, it could be the case that TeamViewer incorrectly detects commercial use. Please request the reset of your IDs on our homepage: https://www.teamviewer.com/reset.

Note: Do not forget to add all the IDs to the form (local and remote side IDs).

Best regards,

Valeria/TeamViewer

Fernando
Fernando
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Was the best, now, very expensive. Not going to buy again.

Reviewed on 01/07/2024

It was good, now is bad. I have constant problems trying to connect to different clients, getting a...

It was good, now is bad. I have constant problems trying to connect to different clients, getting a "Connection error" without any explanation. Wasn't bad a couple of years ago, in fact, it was the king of the hill.

Pros

When I started using TeamViewer 2 (yes, that's a 2), years ago, the program was the best of the best, and they kept growing. For me, speed was the most important thing because many of my clients were using slow connections. Also, the ability to start connections with only one ID and behind firewalls was excellent. Transfer files were good too, but basic.

Cons

I used it for personal use until TeamViewer 12 when I decided to go pro and buy 3 channels. A very expensive software, that I thought I would keep using until I died. Then I learned that Teamviewer 8 was deprecated, then TeamViewer 10, etc.
And the worst part is that they're going to phase out TeamViewer 12 also. I bought a program and I'm forced to change to a subscription? Thank you, but no, thank you. I prefer other solutions. They also try to force you by not allowing cross TeamViewer 12 <---> TeamViewer 15. So, if I have a client that has TeamViewer 15, I can't give him support! Outrageous.

Response from TeamViewer

Hello Fernando,
It has been a pleasure to have you on board and share your true feedback about the TeamViewer journey!
We are sorry you had an unpleasant experience with the remote connection times with TeamViewer 12. TeamViewer v12 is NOT being deprecated.
As TeamViewer is not backward compatible, we would like to remind you to double-check the TeamViewer version on both sides of the remote connection. For example, if you are on TeamViewer v12, the remote side should also have TeamViewer v12 in use. You may remind the remote user to download TeamViewer v12 on the TeamViewer Down Page - https://www.teamviewer.com/en-au/download/previous-versions/previous-version-12x/.
Alternatively, you may create TeamViewer QuickSupport and send the quick link to the remote side for downloading the module - https://www.teamviewer.com/en-au/global/support/knowledge-base/teamviewer-classic/modules/quicksupp.
Hope the information helps in your case!
Wish you a beautiful day!
Best,
Ying/TeamViewer

Adam
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Fluid remote access solution

Reviewed on 09/06/2024

In general, TeamViewer saves us countless hours in troubleshooting conferences. It also makes...

In general, TeamViewer saves us countless hours in troubleshooting conferences. It also makes sharing files easier and more fluid with the drag-and-drop feature.
Overall it is easy both for setup and usability.

Pros

We mainly use this software to make things easier for our clients. What I like about it is how easy it is to install and how straightforward it is to maneuver.
Also instead of sending files through separate channels, you can simply access through directly on the second device that has permission.
It is also available on both Windows and MacOS.

Cons

Even though their team was very professional in solving some of our technical issues, they replied either very late or completely didn't get back on certain occasions.
We had some sessions hung up despite the network being stable on both ends. But I believe these were isolated cases or glitches.

Response from TeamViewer

Hello Adam,
Thank you for writing the true feedback about your TeamViewer experience! It is great to know that you are satisfied with the drag-and-drop
of TeamViewer.
At the same time, we appreciate your honest feedback and we will forward the feedback on our Support Team to the responsible team for further improvement.
Best,
Ying/TeamViewer

Jeffrey
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

TeamViewer

Reviewed on 02/12/2024

It made my life easier when it comes to support. Cause I am able to assist users wherever they are...

It made my life easier when it comes to support. Cause I am able to assist users wherever they are with no limitation. It allows you to install apps using your admin credentials without kicking you out.

Pros

TeamViewer make it easy to support users by remote connection.

Cons

The licensing is bit expensive. But perfect

Response from TeamViewer

Hi Jeffrey,

Happy to hear that TeamViewer helps you make your life easier when supporting your users remotely.

We would like to take the opportunity to invite you to click on the following link, where you will find a guide for the new TeamViewer interface
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a great day!

Valeria/TeamViewer

Brian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Remote Desktop Support Tool of All Times

Reviewed on 01/08/2024

Offering remote support help save time and improve productivity.

Offering remote support help save time and improve productivity.

Pros

TeamViewer Remote allows me to support junior Engineers in my organization remotely.

Cons

When internet connection is slow, TeamViewer Remote disconnects without a notice.

Response from TeamViewer

Hello Brian,
We are thrilled to receive a 10/10 rating from you! We invite you to join the TeamViewer Community at our official website if you have any troubleshooting questions. We hope you continue to enjoy using TeamViewer. Looking forward to seeing you in the TeamViewer Community!
Best,
Ying/TeamViewer

Bijendra
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best Software for Remote Control

Reviewed on 26/12/2024

overall I have good experience with this because I easily manage my team and work also if team got...

overall I have good experience with this because I easily manage my team and work also if team got any issue related the project easily connect via this software thanks.

Pros

Most I like in this that is remotly control other system due to I love this

Cons

nothing to like this easily manage work with this and maintain team work

Response from TeamViewer

Hi Bijendra,

Thank you for your review

Happy to hear that you have a good experience with TeamViewer.

We take the opportunity to invite you to click on the following link where you will find a guide for our new interface:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

ahmed
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

amzaing experience

Reviewed on 31/10/2024

Remote Management does a great job of managing your offsite systems, patch management, and...

Remote Management does a great job of managing your offsite systems, patch management, and organizing your systems, which makes remote access a breeze.

Pros

flexibility, easy to use
user interface
features

Cons

itt helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop

Response from TeamViewer

Hello Ahmed,

Thank you for your review.

We are thrilled to read that you had an amazing experience and that you liked especially our Remote Management option.

We would like to take the opportunity to invite you to click in the link below where you will find our knowledge base with lots os useful information:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best!!

Valeria/TeamViewer

KAUSTUBH
KAUSTUBH
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

TeamViewer: Makes Collaboration Easy

Reviewed on 11/01/2024

Pros

I personally liked how easy it was to use TeamViewer. The interface is user-friendly and I was able to quickly connect to another computer without any issues. It also has a lot of useful features like file transfer and remote printing, which came in handy when I needed to access files or print documents from a different location. Overall, I found TeamViewer to be a very reliable and efficient tool for remote access and support.

Cons

Sometimes it gets a little unstable, but I think the problem is more on the internet than on the program itself.

Carlos
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Build your team with Teamveiwer Remote.

Reviewed on 21/06/2024

My overall experience was fantastic and I would definitely recommend this product to other people...

My overall experience was fantastic and I would definitely recommend this product to other people in clients as well it's something that is a must-have now for me and my team.

Pros

What I like most about teamview remote was just how easy it was to set up and connect with my employees and customers it makes it just so much easier for them and for me to stay in contact and up to date with the most important information and also in real time

Cons

I I really can't say there's anything that I disliked about TeamViewer remote everything from the two-way Conferenceing to the remote Conferenceing as well as cell phone controls which were great it worked exactly like I thought it would work start to finish.

Response from TeamViewer

Hello Carlos,
We appreciate the fantastic review of your TeamViewer experience. Thank you for trusting TeamViewer. We are so proud that TeamViewer is now your powerful and supportive remote access collaboration solution! Wish you a continued wonderful journey with TeamViewer and Happy Connections!
Best,
Ying/TeamViewer

Lisa
Overall rating
  • Industry: Accounting Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Make smart decision choose team viewer remote

Reviewed on 11/06/2024

It's been a great experience with team viewer remote and I tell everyone try it you won't be...

It's been a great experience with team viewer remote and I tell everyone try it you won't be disapointed.

Pros

Its self explanatory provides great security and the premium is fair this software is supurb

Cons

I don't like if you don't have premium then you get only 20 min or less of use

Response from TeamViewer

Hi Lisa,
We appreciate your trustworthiness in choosing TeamViewer as the reliable remote access solution!
If you feel your use is not considered commercial, please fill out the following form - https://www.teamviewer.com/reset - our dedicated team assesses all requests individually, and in the order they are received, to determine if a reset is possible.
Hope you find the information helps!
Best,
Ying/TeamViewer

Paul
Overall rating
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Teamviewer... its ok

Reviewed on 06/01/2025

Teamviewer is a very good piece of software, however it is on the expensive side and I don't rate...

Teamviewer is a very good piece of software, however it is on the expensive side and I don't rate the newer interface

Pros

The software is very stable and very easy to use. I generally have less issues with TeamViewer than other remote desktop software.

Cons

New update I find not as good as previous versions

Response from TeamViewer

Hello Paul

Thank you for your review. it means a lot for us!

Happy to hear that you find TeamViewer easy to use and stable.

We understand how challenging it can be when changes are made so we would like to invite you to click on the following link where you will find a guide for the new interface in order to make your journey in TeamViewer easier
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a great day,

Valeria/TeamViewer

runjun
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Faster than other software

Reviewed on 26/08/2024

It is not as easy to use as the old version. After updating to the new version, many functions are...

It is not as easy to use as the old version. After updating to the new version, many functions are not as easy to find as before.

Pros

For our office meetings and working from home.

Cons

faster than other software. I can remotely control my office computer when I work from home.