Zight (formerly CloudApp) Reviews

As a tech enthusiast, CloudApp isn't the most exciting deal I've purchased, but it's actually by far one of the most useful ones. I'm impressed with how intuitive and useful this app is! It's reliable, user-friendly and has really streamlined my workflow.

I wish video uploads went by more quickly. It does seem to be a bit slower than other apps that do similar things, but this is only periodically, and overall, it's still a fantastic app that's been of great value to my business.

As the Head of Support, I use CloudApp on a regular basis. Sharing images, video demonstrations, and GIFs are simple and quick, and our clients like being able to see a video by clicking a single link without having to form an account. The ability to annotate also streamlines the process, and sharing is as simple as sending them a link, to which they may respond directly on the picture and video page. It's a comprehensive screen-capture video solution. It may be found in the Chrome taskbar. Intuitive and simple to use.

There are occasional problems, as with most things, but the one that irritates me the most is that trying to screenshot a whole web page frequently fails. Despite the fact that you have the choice to complete the entire page, it will just do the visible section. The security to log in might be frustrating at times. I understand wanting to secure an account, but for me, it's simply screenshots and doesn't require that kind of security; nonetheless, I can see why they have it.

Allows me to create very short explanatory and demonstration videos to share with my collaborators.

Very insecure platform. Recurring large file upload and download failures. The team must make an effort to develop other features with security as a priority.

I like a bunch of features with CloudApp:
1. Screen recording
2. Annotation
3. The files are stored in the cloud, so I never have to worry about files not being there or getting lost
4. Their online storage also allows to create folders which helps to manage files on the cloud
5. Many times we used to use wetransfer for file transfer, now we use cloudapp

Sometimes it has hiccups when the windows is rebooted/turned on

CloudApp is among the greats of computer utilities. It works flawlessly and looks great. I love how easy it is to annotate a screenshot or record my screen, but the best part is the unlimited online storage of content and the link I can share anywhere.

Hmm. Sometimes there are some little bugs, but the overall stability has improved a lot recently. I really can't think of anything else as it works so good.

It's incredibly simple to use and extremely fast. It does a great job with screen recording and screenshots, but we have found it to also be an excellent way to share design proofs with our clients. Just drop any large file over the icon in the Mac toolbar and it will automatically copy a sharing link to your clipboard - even if the file hasn't finished uploading. By the time you write up an email and send it, the file is uploaded and the sharing page is active. It is MUCH faster than using Dropbox, Google Drive, or any of the other tools we've used for sharing files. The sharing page is really nice, too. It has a simple feature for our clients to leave comments or annotate the files we've shared. We love this app. It's a huge time saver.

They have some nice integrations with Trello and Slack, but those aren't tools that we use. Hopefully, they'll add other integrations at some point.

Just remember one shortcut keys combination to capture your screen (or two if you also want to record your screen), and you are good to go. Anytime you need to share anything on your screen, hit the key combo, and you'll get the link to the image/video ready to share.

There's no option to capture a window, and you can't pre-set the image/video size.

I use this all day everyday! I am constantly taking shots and sharing with my team. It is just so so easy with the keyboard shortcuts and drag and drop feature... I totally love this app!

Occasionally when starting video it misfires and means I have to close and reopen. Not very often tho

CloudApp is one of the most handy tools for sending email attachments - even videos. Im a Mac user so it sits in my top toolbar. I simply drag in the attachment(s) and it creates the archive and link automatically. Not only that it copies the link to your clipboard so you can just paste it right into your email. It will "ding" and then you know its uploaded and ready to share. Short videos are really easy to make as well but selecting a screen area, pressing start and you ready to go.

My biggest complaint is that some servers detect the links as spam or untrusted. So in some cases the link will not work. Not sure why this happens but think there are some using the cloud app service who may be abusing it, thereby flagging spam filters. Ive tried to add a custom domain to the short link it creates (service allows this) but it does not seem to help this problem.

It's quick to load and the fact that the link absorbs into the clipboard is SO easy and fast.

There are multiple ways to use it - downloads, webcam vids, screenshare vids with voice, GIFs of screen, images, annotations. Really - there are SO many ways to up your game in social and customer care by using CloudApp.

Small screenshots don't always come out readable without clicking on them and waiting to see what it is.

The head of the arrow in the Annotations is super huge and I often have to find workarounds when I'd really like to use it. It would be cool to shrink it width-wise along with length-wise.

I wish you could copy/paste annotation components (arrows that you've sized a certain way, text, etc.) Click on the element, ctrl+c, ctrl+v

I wish there was a solid box in annotations that you could add. There's an outline, but not a solid box or circle that I've discovered.

I use screencast o Matic and cloud app I had a massive launch video and decided to use the system.

***** BAD MOVE ****

They only have a 2 gig limit and my first 280 views blew my data and left my 11,564 with a message NO MORE DATA CONTACT USER>

What a pain in the arse! Thanks, guys, you left me to deal with 100's of emails to deal with.

So, I paid for an immediate upgrade. You tool my money. and It didn't work.

Would I use you again, NO. Not for any B to C. No way.

The customer service and chat support is terrible. The earliest I could get hold of someone was 2 days by making a time to meet someone. I needed help URGENTLY and not one reply.

I love the link-sharing features where you can just take a screenshot and share it with anyone via just a short link without much more effort than copy & paste. One great thing about it is that you can even record your screen for a short period of time and also share it/

I don't like that this is a paid service that comes with a little do a high mark for what it does since you can also just use the keyboard commands to capture anything and share it another way rather than a link.

The fact that is an one stop shop for several steps that it would normally take to put together a tutorial file or tool. I can create up to 1 minute explanations on video with annotations and even emojis... Plus, I don't have to worry about making the animation for the gif, hosting it or nothing else, I just copy the link and that gif is on my e-mail before I know it. Love the gifs.
I also can save any screengrab and it makes them searchable, which is very helpful as I'm normally one to screenshot things for later but then I never find them or remember what I saved. This tool just organized every loose thought for me.
The analytics have been particularly useful as well, to make sure when our users got their information and if they are following up or not.

Could use folders for even more organization. Plus, if I have to download all my files at once I would have to go one by one vs. having an option to just bulk download everything I have saved in CloudApp-That's a con for me, but it's not a big deal anyway.

CloudApp has every feature I need as a customer support professional. I can share gifs, annoted images, and screencasts quickly and easily, which saves me time typing, and reduces confusion for the customers I email. Also, their customer support team is always very speedy, helpful, and responsive. I couldn't be happier! It's so valuable. It's hard to imagine doing customer support without it.

It would occasionally be handy to have the option to save a screenshot to my desktop instead of the cloud sometimes.

Lost of options with the mac app. I just click on the option I want and the select the section of the screen I want to screen shot, make a gift and/or record a video of the screen and front camera.
Simple way to share your videos and screenshots with the ability to use custom links and branded URL.
love the ability of make comments and get insights/reports on the videos and images
Annotations are also a great feature to highlight something and make sure your massage is clear

I often find myself rebooting the app on my macbook pro computer because it crashes, so I have to use the web/browser version of cloudapp once that happens.

CloudApp has saved me hours in editing screenshots. Also, I commonly need to show my team how to do a certain task, and that´s where I use CloudApp to tape short tutorials that I can share in seconds. It has been my most used app in this pandemic.

theres is nothing that I have disliked so far

Cloudapp is one of a few tools that I use on a daily basis. I love that I can quickly upload large files and people can comment on them. I'm also excited to see the recent addition of webhooks which can be used in conjunction with Zapier. Other things I like:
- Allows me to know if a file has been seen.
- Capture + Do option.

Heres a few things I would love to see:
- A mobile app & CTA buttons on uploaded files so you can roll your own Bonjoro style tool and greet customers with personalized videos.
- Better document analytics
- Better options for creating full page screenshots

WE CAN SAVE THE DATA IN THE CLOUD STORAGE AND THE DATA CAN BE STREAMED IN ANY DEVICE LIKE ANDROID, IOS, WINDOWS ETC.

THE ABILITY TO STREAM THE SAVED FILES IN ANY DEVICES