Sisense Reviews

Quick to deploy, easy to use, and you can manage both the front end and the back end from a web portal. No more vpn into a server somewhere! We throw millions of rows of data at Sisense and it still keeps working like a champ! Having tried Domo, Tableau and others in the past Sisense was the first real full stack solution that got us out of our data issues and into a centralized source of truth with reporting. We have effectively saved 100's of thousands of dollars each year in automation and efficiencies alone!

Would love to see more widgets and customization options in the future. Some of the administrative features could be more robust as well.

Their assistance individuals are effective, expert, knowledgable, and simply great individuals. There have actually been obstacles as we press the limitations of performance, however assistance from both the sisense assistance and the sisense neighborhood individuals has actually enabled us to press through those obstacles. Sisense has a important and exceptionally helpful item today, and I eagerly anticipate seeing the item roadmap concerned truth.

The mobile experience isn't really almost as abundant as I 'd like. I don`t like the limitations in the elasticube environment to apply DAX functions.

The ability to 'plug in' and connect a variety of tools within sisense is great. (API Integration).
Sisense can handle large data sets which is easily view-able. The ability to bring in a number different data sources into one elasticube provides a great centralised data hub. From this we can quickly create dashboards.

There are some simple user friendly functionality pieces missing. Such as the ability to copy/ move folders across the platform.

First encounter with Sisense for me as a product manager. The way this product is embedded in our application is very much a seamless experience.
Sisense does not stop at the traditional BI tooling, they innovative and (to me) are leading the BI landscape into new opportunities every release

Not fully cloud based (getting there but not there yet)
No support for Elastic Search
Somewhat pricey

Using their tag line.. we are beginning to understand the benefits of having a single source of "truth". The ability to pull in separate sources of data is huge for us. User adoption has been infectious.

Exporting to Excel would be improved. We still have a lot of users that just want to do that. It would be nice to have some more "advanced" joining capabilities in the cube designs. The auto joining works great, but there are occasions you want to force a left join.

Developing widgets for a dashboard (even complex ones) is far easier and faster than it is with competing products. User community is a strong asset. Elasticubes are able to accommodate many different files types with ease.

The initial set up turned out to be complicated and required IT investment, but perhaps that is due to the unique nature of our company's setup. Product is a bit costlier than Power BI, but the feature set and ease of use makes the cost well worth it. Though Sisense is Elasticube allows the software to quickly pull large data sets, it's difficult to create for the average user and requires a lot of technical expertise. In many cases, users must write SQL code, even though Sisense promotes its codeless reporting. However, to get to this codeless reporting you must have a very technical person to write the SQL to build their Elasticube and there are some limitations such as join types and such that create difficult workarounds. We have had former Sisense users complain to us that they experienced a lot of errors getting the Elasticube to load, and because the system relies upon the cube, Sisense won't work if the cube isn't working.

Look and feel. Ease of learning. Customization options. Ease of integration with our software.

Some of the customization options require javascript and workarounds that I feel should be part of the delivered, standard options.

The software enabled us to have the ability to be flexible enough to meet the needs of my external and internal customers. The amount of data that can be available to the end user, the ability to drill down and be notified of changes is incredible. The beauty of this functionality is the end user has visual dashboards to run "queries" and then download all the data from the results easily.

Additionally, we needed the security it provides to keep data from being "mixed" between customers. The structure of the system allows for global changes and the ability to modify customers dashboards in a singular location.

It is not a data warehouse. While there is an incredible amount of data available it is not a data warehouse and you cannot do ad-hoc queries on data residing in the application.

Dashboards - basic and complex. For complex, need backend support.
API integrations to Zendesk which is a very nifty feature.

A bit tricky when complex dashboards are being done.
Lacks features on further customization such as dashboard design.

The ease in setting up the software and future software upgrades. The use of the software is pretty straight forward. The use of webinars and 10 day startup program made it fairly easy to get started and become successful. The user support though the use of additional plug-Ins to improve functionality is a great way to enhance the usefulness of the product without a lot of time and/or expense.

They should include a report writing feature, that will allow users to create formatted reports beyond graphical dashboards. Also I would like to see a more varied color palette for the charts beyond the basic color palette. Some competitors include both these things to which make for a more robust product.

The UI is intuitive and very easy to get familiar with. The layout and tools are simple to understand and has a clean modern look. The self-learning videos are a good starting point and their on-boarding process is extensive and the professionals assigned to you for the OBP are knowledgeable about the software as well as Analytics. No programming needed if underlying data structures are standard and data quality is good.

May require some tricky data modelling and coding on the data sources if there are unusually complex data relationships or data quality issues.
Data is compiled on scheduled builds (although which can be finely configured) and not live. Builds do tend to fail if the server does not have proper capacity for processing, storage & access restrictions.

Sisense is constantly growing and adding new capabilities

Being constantly changing, the software presents bugs frequently

Dashboards are easy to set up and intuitive for end-users to navigate. Installation and configuration of the software/environment was streamlined and quick to start development and launch. Customer Success team is very valuable, providing proactive guidance on best practices, feature roadmap and putting us in touch with the necessary resources needed to be successful.

Elasticube design can be challenging for multi-tenant database environments (at the present time). Limited customization capabilities from a white-labeling perspective.

It is easy to pull in data and get a dashboard created quickly. It is also easy to use the elasticube manager to quickly manipulate data with the GUI and basic SQL.

The connectors are limited as are the functionality of the dashboards. If Sisense had native connectors to more data sources it would be able to gain many more users. It is most effective if you already have a database built out and the resources to develop the data connections that you need. The dashboards also have some very basic limitations, like being able to change the orientation/order/size of labels on graphs. Also there is no way to have a widget cover more than one row, which greatly limits the possibilities for layouts.

Ease of use, flexibility, open framework (you get a basic offer which you can customize as you go), backend technology is very powerful.

Very basic UI and out of the box visualization features, Elasticube is an outdated tool, no support for languages other than an old SQL version with limited functions supported.

Periscope charts and graphs are pretty easy to use. I really like their upload CSV functionality. They recently improved their error reporting for troubleshooting query issues which was nice. Their support is extremely responsive.

Dashboards with a lot of widgets can be clunky and slow to load. Reorganizing widgets on a busy dashboard also can be a bit frustrating. Not quite as easy to use for non data people as other software I've used.