Geckoboard Reviews

I believe the best aspect of the app is the in-browser chat support. I've received so much support and suggestions and advice from them that I've never experienced such prompt and helpful customer support before with any app. I've been asked to check out new features in a demo, too, which was wonderful - after a few months, the features in the demo were added to the app itself.

I feel like there is a good reason to reach out to the customer support team and ask for features, as they seem open to them - this is not a company run by shark-like salesmen/saleswomen, but a developer-led company - where things that are difficult to do are eventually made easier to accomplish, and so on.

I've received such stellar customer support from people and all others that I'm really quite awed. You're doing very, very well.

I know Geckoboard will keep on becoming a better app, little by little, and that is a good feeling to have.

There are limitations to Geckoboard - I might not always be able to find a solution that suits me the best way - there are always some ways to improve the workflow - but the way the customer support listens to use and implements features or provides help pretty much negates any cons I might have with it.
One thing maybe is that I'm not able to "park" a dashboard so that it's settings are kept safe even though I have downgraded from two dashboards to one dashboard.

And another is that there is no way to select multiple objects and copy them to another dashboard quickly.

But my experience overall has been that if I ask for something, and it's not there, it might get implemented in the future.

Another thing is that I was getting errors from MixPanel, but was not able to see what the error was - this is another thing that can be improved from Geckoboard aspect, it's not a con it's just a missing feature that could be implemented in the future.

Geckoboard makes it really easy to publish your team's KPI's, and make them visible to the entire team or company. It connects to the tools we use everyday, and requires very little setup.

It is a great solution for quick deployment. However, you don't have as much control over the metrics and how they are displayed. You can write custom integrations if needed, however if you require a lot of customization it might be better to build something in-house.

We are able to customize our salesforce reports and display the reports on our screens throughout the hospital.

Sometimes there is a bit of a lag between refreshes on the data on the board but I dont think its too sizeable.

No training needed. No reading manuals needed. The ease of use and intuitiveness of this platform is untouched by most software's out there. The out of box integrations with Zendesk, Salesforce is incredibly valuable for us and is the exact data we were looking for. The customer support is extremely helpful and friendly. They are constantly adding more addons and upgrading their current ones.

Overall, you can setup very clean and professional dashboards with Geckoboard in a matter of minutes.

Geckoboard is very easy to use and get set up. If you have basic knowledge of data, you will be able to get metrics and dashboards created easily. They also have a wide variety of prebuilt dashboards. The metrics looks great and getting them up on a TV can have a huge impact on team performance.

There aren't many options for working with your data but that's to be expected here. You really need to have your data in the format you want it displayed before you bring in into Geckoboard.

We use a data tool which is capable of creating very power dashboards and while we utilize that tool for many things, we needed a tool which would be simple enough for other departments to build dashboards themselves. We have several dashboards that pull data from several google sheets to create powerful dashboards that are displayed all throughout our production and warehouse locations. We love geckoboard!

Like many things, Geckoboard can be a bit of a learning curve when importing data from excel or google sheets. Having knowledge in excel / sheets helps if that's where you're planning to import from.

The easy of use...I literally created a fully capable dashboard showing all of our contact center data in less than 30 min. This tool is amazing. It impressed my boss, who is very hard to impress.

I loved that Geckoboard has a ton of apps to integrate with, but I would like to see a bit more. Also, when using the 'custom widget' feature, I did see some "loading failed" errors, which is odd since its pulling data from the app its linked to. But all in all, I love this product!

enables the wider business to see web metrics as an easy to use dashboard. Enables data with maps to give overall impression of business spread. Auto update for live stats.
Configuration is easy.
Can share key stats with colleagues and clients alike.
The Info is Live which is a real bonus.
Custom widgets are really useful.

Could integrtrae a little more with other tools but still allows csv or txt imports, not yet found an API to do it seamlessly and as "live" as everything else.

- Ease of use
- Fast

The Drag&Drop of the dashboard items could be easier (multiple boxes)

I have only used this a few times to view data produced by our data reporting and analytics team. I like the ease and visibility.

I dislike nothing so far, will write another review once I utilize this product more in the near future.

Awesome design and even persons with basic IT skills can use this software, can interface with a lot of third-party apps and east to customise charts

I would have loved if the dashboards had drill down metrics. This way you can see some cause and effect or at least some relationships between key metirics

Definitely how the dashboards look. The information can be seen in a compelling way, which is super important considering that sometimes you need to communicate hard to understand KPIs. Dashboards are easy to create and deploy, there are some very pretty prebuilt ones.
Another positive thing is how the Geckoboard Team constantly adds new data sources to increase compatibility.

When I was using it, the integration with Google Analytics was relatively limited, unfortunately, I needed to add a calculated metric on the dashboard and Geckoboard didn't allow me to do it.

Geckoboard has a variety of really nice integrations with third party products. Most SaaS solutions you would be interested in tracking have integrations which makes it pretty easy to get going with displaying relevant metrics. The website interface is also pretty easy to use and you can get a dashboard together pretty quickly.

The interface for getting custom metrics uploaded could be a bit easier to use but overall it is a good solution and not bad to get started with it!

Geckoboard was amazingly easy and fast to setup. We've had monitors in our office for years, but never fully utilized them. Geckoboard provided a very easy and fast way to get our data set up. It pulls from the other softwares we're using (Hubspot, Zendesk, Google Doc, etc.) and displays the information in a great format.

You're limited to pre-determined fields of data that you an display without much editing (e.g. you can only display data points that Geckoboard has set up). The ability to edit what is being displayed is also limited, depending on the data point. I've also had an issue with knowing the timeframe of the data. For example, we display the % of inbound support calls answered under 40 seconds. I'm unable to define the date/time range (7 AM - 7 PM, last 24-hours, etc.)

Support team are amazing and support people who are not 100% IT savvy. Widgets have everything required to show your company or department exactly where the team is at.

More personalisation. But that's a minor con. It's the data that is more important and Geckoboard supports that.

Best to cast onto a screen for transparent productivity metrics

No real cons to speak about. Everything works well

Customizable options
Good design
Option to share dashboard

Sometime you need Zapier to get stats
Huge price at this moment
No auto setup for beginners

- Great tool that allows you to integrate a ton of different analytics, data, etc. into one dashboard including email analytics, financial analytics like that in Shopify, etc.
- Ability to create separate dashboards depending on who needs access to the data

- Takes an understand of what KPI's are essentially and what ones are secondary tier, third tier, etc. before setting up the dashboards

I liked the amount of connectors readily available, it was easy to set up a simple dashboard quickly.

The tiles are huge. As soon as you want to get more complex with what data to present and it what format, it falls short.

Incredible selection of integrations.

Lacks responsiveness. It's a fixed layout for width and height so difficult to resize for different viewports.
Lacks any color scheme customization. We'd love to build our own color palette but there's no option.

We run two ASUS Chromebits with Geckboard in our office. It's a critical component for us to keep track of our Business intelligence as well as Server Performance.

Coolest part is probably the custom data that can be fed in combined with the prebuilt widgets.

The pricing is steep. And it is missing some widget components (connections) with AWS but that's just about it.

Allows us to easily visualise metrics from Zendesk in real time so that we can see how the day is progressing

Sometimes it can be tricky to work out how to display what you're looking for but support is excellent

How easy it was to take raw data from our company, and manipulate it via the Geckobard software to display in a pretty, easy to read, impactful format .

Didn't provide a ton of recommendations for uses for the dashboard (common uses, examples, ideas, etc.