PayPal Reviews
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25385 Reviews
- Industry: Maritime
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Convenient and Reliable, But Fees Can Add Up
Reviewed on 16/09/2024
My overall experience with PayPal has been positive. It’s a reliable and widely accepted platform...
My overall experience with PayPal has been positive. It’s a reliable and widely accepted platform for online payments, though occasional fees and account holds can be a drawback for frequent users.
Pros
I like PayPal’s convenience and wide acceptance. It offers secure transactions, quick payments, and seamless integration with many online stores, making it easy to manage finances globally.
Cons
PayPal’s fees for certain transactions can be high, especially for international transfers. Additionally, account holds or disputes can be frustrating and take time to resolve.
Alternatives Considered
PayoneerReasons for Switching to PayPal
I chose PayPal over Payoneer for its broader acceptance and ease of use. PayPal’s user-friendly interface, extensive integration with online merchants, and strong fraud protection features make it a more convenient choice for everyday transactions.- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
PayPal-A++
Reviewed on 03/01/2025
Mostly good. Any time I’ve had to get in touch with customer service they have been able to answer...
Mostly good. Any time I’ve had to get in touch with customer service they have been able to answer any questions I’ve had or rectify any issues I was facing.
Pros
It’s widely accepted by most every retailer, app, website or private person needing to make a transaction for whatever reason. It’s easy to get started and they don’t charge you for an account.
Cons
Sometimes waiting on a transaction to clear can be a pain but this doesn’t happen very often
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
PayPal Review by G.Njoroge
Reviewed on 13/11/2024
I send and receive small bunches of payments online.
I send and receive small bunches of payments online.
Pros
Four years ago my account was limited and it had some balance which I received via F&F. Luckily, the only thing I like is that last year I created another account which is working fine, although I use Payoneer more than PP.
Cons
Limiting account without a notice was one of the downsides which I experienced on PP.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy, Versatile, Multi-Faceted, and Reliable
Reviewed on 01/11/2024
Overall, PayPal is easy to set-up, and can be used over a multitude of distribution channels, on...
Overall, PayPal is easy to set-up, and can be used over a multitude of distribution channels, on websites, phone apps, in e-mail campaigns, and in person, too. The functionality is intuitive, and PayPal requires minimal orientation/training for people to use. I highly recommend it.
Pros
There are a number of ways that an organization can use PayPal, from using it as a tool to collect money for a specific purpose, to being able to collect money on site in a retail sale, to fundraising and soliciting donations for an organization, etc. It's varied, versatile, and easy-to-use.
Cons
The back-end reporting that PayPal offers has improved, but it could be improved a bit further, helping an organization know more about who is interacting with it, etc.
Alternatives Considered
ShopifyReasons for Choosing PayPal
PayPal was able to offer better back-end reporting data that suited our needs better.Switched From
Square PaymentsReasons for Switching to PayPal
PayPal was less expensive and trusted by more people.- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Quickest Payment Method
Reviewed on 21/12/2024
My experience with PayPal is five star. I played mobile games and get instant payment. No hastle of
My experience with PayPal is five star. I played mobile games and get instant payment. No hastle of
Pros
It's the best, quickest and safest payment option.I like ease of getting payments , no hastle of writing bank details for getting payments.
Cons
I wish it was available worldwide PayPal is not available in many countries.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My PP Filled Insight
Reviewed on 12/11/2024
Pros
PayPal integrates with external accounting tools such as QBO, XERO and SAP CONCUR which makes it easy to carry out invoicing and billing.
Cons
Ever since ai started using PP, I have never come across any error.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Great Payment Solution
Reviewed on 10/11/2024
I have trusted PayPal for over twenty years. It's been easy to use whether online or locally for my...
I have trusted PayPal for over twenty years. It's been easy to use whether online or locally for my book signings or readings. What I like best, is that in all my years of using it, I have never had a problem with my account. I use it to sell products and services and for subscriptions. As a consumer, they have helped me receive a refund when dealing with scammers.
Pros
It's a safe and easy means of doing business concerning payments that has a low commission rate. Also it's easy to transfer money to my bank or use my PayPal debit card. I have used PayPal for over twenty years.
Cons
Currently, to use PayPal at it's highest level, one has to be a programmer or hire a programmer to create professional purchasing buttons and pages PayPal offers. However, users can just create the order buttons easily to place on their websites with HTML code.
- Industry: Financial Services Software
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My favorite , by a mile.
Reviewed on 19/12/2024
Paypal is my favorite method of receiving payments from clients, when I freelance for software job...
Paypal is my favorite method of receiving payments from clients, when I freelance for software job roles.
Pros
I like the speed of payment delivery. In my experience, Paypal delivers funds to me faster than my local bank.
Most importantly, I like that I can raise disputes whenever I make payments for a service that is not fulfilled or a product that falls below expectation.
Cons
To be fair, I am very satisfied with Paypal. I have used it since my sophomore year and I am yet to have any bad experience.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Quick, easy way to check out
Reviewed on 23/12/2024
PayPal is a great way to easily checkout on exommerce websites or send money to family and friends.
PayPal is a great way to easily checkout on exommerce websites or send money to family and friends.
Pros
Makes it easy to pay at checkout, and sending money to loved ones is easy.
Cons
Wish there was an integration on apple or wallet. It’s just not as common as Apple Pay so not everyone accepts it.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good but can be better
Reviewed on 24/12/2024
It is easy to use and worldwide accepted but commissions are high
It is easy to use and worldwide accepted but commissions are high
Pros
Easy to use, most people know it all over the world.
Cons
High fees when converting on international transactions
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
PayPal is the best service especially for new businesses
Reviewed on 27/06/2024
My experience with PayPal has been great over the years they've helped me to grow my business and...
My experience with PayPal has been great over the years they've helped me to grow my business and also taught me a lot I do e-commerce also have a digital business as well.
Pros
I love PayPal been using PayPal for over 20 years now and they hel run my entire business don't know what I would do without them their service makenit easy to receive payments from just about anywhere instantly what's not to love about that plus many other tools and services they have that I don't think they're is enough room to state here.
Cons
I would love for PayPal to make it easier for small businesses to get money for help also when sending transactions family to family if they find that transaction was sent in that way to be fraudulent we should be able to get a refund but based on how the system is set up you can't do that right now that's about it.
Alternatives Considered
StripeReasons for Switching to PayPal
PayPal is either to use plus I've been with them the longest haven't had any issues so you normally stick with who you know.- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Villainous and So Secure!
Reviewed on 14/05/2024
Cool and professional feeling but I'd not likely go back.
I found Google Docs and Sheets and...
Cool and professional feeling but I'd not likely go back.
I found Google Docs and Sheets and Photos to just run better with a route through Found Bank.
Paypal is not client friendly.
Pros
I love the ease of invoicing but dislike how the layout sits.
They are EXTREME about their safety and security.
Literally accepts any payments.
Cons
Their security was great!
The fifty minutes on the phone 2+ times a day didn't help me in the damn least.
Automatic payment taken from my account due to charge back.
Then the inability for them to respond really upsets me.
Reasons for Switching to PayPal
It was trying it out after having hours long issues with them once I found a phone number. I switched after this last debacle. I wouldn't recommend this if you're busy. You'll be on the phone a lot.- Industry: Fund-Raising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
PayPal does the trick
Reviewed on 15/05/2024
It’s been good. Customer who have PayPal are able to pay me quickly.
It’s been good. Customer who have PayPal are able to pay me quickly.
Pros
Most services link to paypal so it’s easy to setup and deploy
Cons
I don’t like having to login to use PayPal.
Alternatives Considered
StripeReasons for Switching to PayPal
Ease of use with my payment service and also I can see the money quickly.- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Paypal Platform
Reviewed on 07/08/2024
My overall experience with PayPal is more frustrating to me then satisfied. Paypal does have many...
My overall experience with PayPal is more frustrating to me then satisfied. Paypal does have many restrictions and verifications on their platform, which is good, but when you continuously get denied moving your own money it becomes very frustrating.
Pros
I like Paypal's platform the most. The mobile app is easy to get around, options to buy and sell Bitcoin, add multiple debit cards in one place, earn cash back and rewards from different merchants and several others options to choose from.
Cons
What I dislike the most about Paypal is their approach to keep your account verified, authenticated, and protected is so extreme, it enables you to access or move money in your account. Paypal will also put a hold on your account for months at a time if they assume you are selling an item on the platform, leaving you unable to access your money until the hold is lifted.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Why Should You Give PayPal A Try?
Reviewed on 29/05/2024
Pros
I would say the best qualities when it comes to using PayPal is extremely fast payments, many features available for businesses and personal use, and the pricing.
Cons
PayPal is great most of the time, but i do have to say a negative to using them would be getting ahold of customer support quickly when you need assistance.
- Industry: Online Media
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
PayPal one of the Best Payment Plot forms
Reviewed on 11/07/2024
Overall PayPal is an efficient product that covers more than 90% of your payment needs, with its...
Overall PayPal is an efficient product that covers more than 90% of your payment needs, with its fast, flexible and secure features. Despite a few short falls, it's an excellent Product.
Pros
Its robust security features, speed of transactions and convenience for sending and receiving money, and the ability to make payments without needing a balance.
Cons
I would like for PayPal to improve customer service relations and support, as well as reducing the transfer time of PayPal to PayPal accounts to less than a day. I would also like for PayPal to allow its customers to add Bank accounts outside of United States.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
There is nothing better
Reviewed on 18/05/2024
Overall it is an excellent application or site to be able to manage your expenses and see your...
Overall it is an excellent application or site to be able to manage your expenses and see your history. In fact, it is used to administer your expenses much more easily than on other services.
Pros
In truth, the only thing that bothers me is the slowness of 30% of their functionality or service and the difficulty of adding a bank card to the Paypal account.
Cons
What I like is the ease of use that Paypal offers and especially the fact that it offers lots of features that are just as useful as the others
- Industry: Facilities Services
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
PayPal is an online payment system that allows individuals and businesses to conduct financial...
Reviewed on 10/10/2024
Pros
PayPal is a great site that allows me to receive money quickly and safely and provides me with protection when purchasing online. It also has the ability to link the account with the debit card.
Cons
One common criticism of PayPal is its fees, especially for certain transactions like international transfers or receiving payments for goods and services.
- Industry: Mental Health Care
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
PayPal: the easiest way to send and receive money
Reviewed on 15/10/2024
Overall I am a big fan of PayPal and would recommend it to anyone. It makes paying for online...
Overall I am a big fan of PayPal and would recommend it to anyone. It makes paying for online orders, and sending or receiving money from friends and family extremely fast and simple to do.
Pros
My favorite thing about PayPal is how simple it is to use. I am not very computer savvy but I had no trouble at all creating my account and sending money to friends and family.
Cons
What I liked least about PayPal was when I tried to add money to my PayPal account from my bank account. Although it was simple to do, I had to wait over a week each time for the money to finally show up in my PayPal account. This seemed like an excessive amount of time to wait.
- Industry: Arts & Crafts
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Reliable Payment Gateway: PayPal
Reviewed on 09/10/2024
Pros
PayPal is the most widely used payment gateway tool so far. I like that it integrates with bank and credit cards.
Another great aspect is what it allows users to pay even without accounts via buttons and invoices.
Cons
My account was once limited for a month but later they reinstated. K have requested for a limit upgrade hope they will increase my receiving limit.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Reliable Payment Gateway Program
Reviewed on 07/11/2024
Sending and receiving payments instantly is what I relish a lot with PP.
Sending and receiving payments instantly is what I relish a lot with PP.
Pros
It is over a decade now ever since I started using PayPal. I like that it makes it easy to pay and get paid online across the globe 🌎.
Cons
I have never had any issues with PayPal for the 10+ years that I have been using it.
- Industry: Computer Networking
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Paypal review
Reviewed on 07/06/2024
I AM VERY VERY VERY VERY HAPPY AND SATISFIED THAT PAYPAL IS MY PARTNER SINCE I WORK ON ONLINE JOB I...
I AM VERY VERY VERY VERY HAPPY AND SATISFIED THAT PAYPAL IS MY PARTNER SINCE I WORK ON ONLINE JOB I LOVE PAYPAL I RECOMMEND IT TO EVERYONE LESS HUSTLE AND VERY SECURED
Pros
I like paypal since i worked on remotasks paypal is my partner of transacting my payouts and easy to use less hustle and very secured putting saving youre money on paypal I RECOMMEND PAYPAL TO EVERYONE☺️
Cons
I like paypal since i used it i have no words for paypal it helps me a alot THANK YOU PAYPAL☺️💰
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perfect Invoicing platform!
Reviewed on 01/11/2024
Since I discovered PayPal invoicing, I have used it exclusively for all my invoicing needs. It's...
Since I discovered PayPal invoicing, I have used it exclusively for all my invoicing needs. It's straightforward and I love that you can duplicate your same invoice template to use at a different date or set up recurring billing. I've used both!
Pros
I love PayPal for invoicing because it's free. The Invoice is also simple to fill out and easy to share to your client/customer.
Cons
PayPal does take a small fee for invoicing but you can use it as a deduction on your taxes if you're using it for business purposes.
- Industry: Design
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great payment Gateway
Reviewed on 24/03/2024
PayPal remains a solid payment gateway, there are others available such a as Stripe or Wise but...
PayPal remains a solid payment gateway, there are others available such a as Stripe or Wise but PayPal has always been the first option I consider for business and personal use.
Pros
- Secure payment method
- Fast payment processing
- Usually more trusted as a payment method as it is well known compared to others.
Cons
- They take a percentage of your money and the amount can reach hundreds of you transfer thousands.
- Verification can be triggered sometimes randomly if you use a VPN and it can delay the payment processing.
- Industry: Broadcast Media
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
PayPal- Safe, Easy, Convenient
Reviewed on 07/11/2024
PayPal is convenient and easy to use. I trust PayPal more than my own bank.
PayPal is convenient and easy to use. I trust PayPal more than my own bank.
Pros
PayPal is easy to use. It is an easy way to request and send payments for both my business and personal financial needs.
Cons
It isn't accepted as a form of payment everywhere (physical retailers) although it is accepted by most online retailers.