Mailchimp Transactional Email Reviews

Seemless integrations with websites and marketing flows. The sleek design and functionality makes it possible to link websites and this CRM.

Integrations with zapier and mailchimp can do wonders.

The price tier is a little on the higher end, and for obtaining some features, the user has to pay large amounts. The pricing plan could be more flexible.

I’ve used a lot of similar services, but Mailchimp is the best when it comes to interface and user-friendliness. There is a free plan up to 2000 subscribers if you wanna try it. You can do some A/B before actually sending emails. You get statistical reports about how many of your emails have been opened.

It does not have an integrated CRM system, nor is it prepared to help you channel your sales. You can use other programs for it, but that means you are using more programs and paying more.

I love that Mailchimp is so easy to use. I am a one person team so I need something thats intuitive and easy to use. I can figure this all out on my own with no experience. I love it.

My only con is that there is not enough pre loaded email templates for me to use. However, I really do not have a lot of complaints about this software.

MailChimp is great for designing emails. They have templates, easy to use drag and drop UI, and a decent studio you can store things like headshots.

MailChimp did not allow me to email our members. Their algorithm for GDPR compliance, omnivore, told me my list was stale and would not allow me to email to said list. The problem is this list is comprised of paying members who rely on me organization to email them.

I contacted their customer support and they told me there was nothing I could do outside of asking each and every individual to resubscribe. I told them I have signed contracts that give me permission to email these individuals. MailChimp told me that was too bad, their AI robot Omnivore was not able to be modified in any way.

I was frustrated because the value proposition for my organization is to communicate with our members. MailChimp stopped me from doing that.

Easy-to-use features and deliverability to help with inboxing

More contacts for the price, so I could send more for less

It is easy to use and editing photos to appropriate size is so easy! The options are flexible and varied. I love the photo gallery option in the classic version.

The new beta version doesn't allow for galleries, which is one of my favorite features. I wish they would restore this feature.

this is most likely the most user-friendly mailing list platform available. It only takes a few minutes to set up your account and begin sending emails to a list. The Mailchimp API is a developer's dream. It's quite well documented, and there are hundreds of pre-built APIs in virtually every platform and language to make integration into your product even easier It's fantastic that eye-catching banners and pictures may be produced according to our creativity for my email messages, social media promoting, and so on. With the content studio's creative assistant, I can simply demonstrate my design originality using this tool. It enables an administrator to conduct out planned administration of bulk emailing to a large number of clients, which is also the greatest aspect of this tool's utilization in which companies may be reached with an one-click automated email marketing tool.

Mailchimp provides very basic and limited training or teaching videos. What they do provide is of little use to Digital Marketing specialists.Customer service should be better. A prompt answer to a customer support ticket will make using MailChimp more convenient. Waiting in a long ticket line is aggravating

This software allows to create the email templates. The features are user friendly and gives a great impression to the recepients. I started using it from last year only and the gret part is it allows free access to the basic features to all.

Sometimes understanding features can be challenging for the new users specially choosing the templates.

it's easy to use and we are able to produce very high quality looking emails, and we get a pretty good response from customers

nothing bad i can think of! except that it's a bit more expensive than before

I love the ease of use with Mailchimp. It is easy to create email templates, choose audience and schedule your email campaigns.

I wish it were easier to delete multiple fields in templates, rather than having to choose one at a time.

Once everything is set up the ability to send out business announcements to all our current customers.

The ability to use custom templates. Also the cost when you have more than 5000 customers to contact.

Professional templates and layouts for simple plain-text messages or super feature-rich emails
analytics are excellent.
Segmenting your audience is great for re-targeting specific member of your audience.
Even the most basic paid option gives you a ton of growth potential and value.
Email building tool has a TON of features to make a kick ass email
Surveys ( a new feature) is a simple way to keep your audience involved
Compliance with 'unsubscribe' feature is essential business practice

Slight learning curve for importing contact and getting your database setup

1. Easy to Use: Mailchimp is one of the most user-friendly email marketing software products on the market. It's designed to be intuitive and easy to learn, with a user-friendly dashboard, drag-and-drop editor, and step-by-step tutorial.2. Affordable: Mailchimp offers an affordable pricing structure, with plans ranging from free to $299 a month. This makes it a great choice for small businesses and start-ups.3. Automation: With Mailchimp’s automation feature, you can set up automated campaigns to send emails based on user activity, such as when a customer joins a list or makes a purchase. This can help to streamline your email campaigns and save you time.4. Reporting and Analytics: Mailchimp provides detailed reports and analytics, so you can track the performance of your campaigns and make informed decisions about your email marketing strategy.5. Integrations: Mailchimp integrates with hundreds of other services, such as Shopify, WordPress, and Salesforce, making it easy to integrate your email campaigns with other parts of your business.

No Phone Support: Mailchimp does not offer phone support, so if you have a complex question or issue, you will need to rely on their online support system. Limited Segmentation: Mailchimp’s segmentation options are limited, making it difficult to target specific groups of customers.

I liked that even though MailChimp has evolved over the years, the free plan is still useful for small businesses without big budgets, and with a small but valued number of people on their mailing list. Integrations with third party tools is also possible, and you are given tips to make your email stay and get opened in your customer's inbox.

Some features that make your email stand out, increase engagement and make your emails more relevant for your customers are a paid feature. You have to really consider if you would like to subscribe to use the other features or if you and your team can live without them.

When I send emails to my clients, I like that I can get free read receipts. It ensures that they are doing so. Other programmes may require you to pay an additional fee for read receipts. The interface is simple to use.

I occasionally receive false notifications that my clients have opened emails when, in fact, they have not opened the emails, as I have confirmed with them. It would be fantastic if we could streamline that to make it more uniform.

Mailchimp is easy to start using it from the beginning and has a lot of tutorials that are very well explained in case there are some features you lack experience. I also like there email collecting feature and WP plugin

There are some features you can not use properly like autoresponders or the average credit system for delivering emails.

A transactional email server is setup within minutes and available for you to send out content to your distribution list.

The application provides

- Graphs to show how many emails you're sending each day
- What countries your sending the emails to
- Open rates
- Mail clients used (useful to optimise content)
- Spam rates/unsubscribe rates
- Great delivery rates

Very cost effective.

A couple of years ago, Mandrill made it a requirement for you to have a Mailchimp subscription in order to use Mandrill. It would have been better in my opinion to keep the two applications independent, just like Sendgrid.

Whilst it doesn't make the cost materially more expensive, it does mean that you have to log into Mandrill via Mailchimp which is annoying.

The templates provided make updates quick, easy and highly engaging and thanks to the analytics campaign success can be measures and tweaked for certain groups based on what gets a better click rate and open rate.

The software for emailing larger numbers of people during key campaigns becomes very expensive as it is based on the number of contacts and emails sent. However as a charity they have now offered us a small discount to help reduce this monthly cost.

Works well, haven't experienced any problems. Has an online GUI where you can easily find emails that were sent, easy to see blacklisted emails. Has a nice statistics page to see how your emails are doing overall. We've been delivering millions of emails in past year without a problem.

The PHP SDK I used was kinda outdated and it had little options to change the behaviour without manually changing the source. They should update the library to standards that are more current.

GUI where you can view emails, etc. sometimes is a but slow. The search filters could use a face-lift.

Mandrill is a powerful application that has proven useful for transactional email. They offer an API, decent reporting and storage of track/click data for 30 days.

As part of Mailchimp they now require both a Mailchimp and Mandrill subscription. I have no problem paying for Mandrill but I'm not a fan of this billing requirement as I don't need Mailchimp. Secondly, in the 2-3 years that I have been using Mandrill I have not seen a single feature release. I find this unusual. True, it works great as-is, but there are definitely areas that can be improved or features that can be added.

I like that it is really easy to use, creating an email is very intuitive. I really like that you can know who unsuscribed everytime you send an email, I also like that you can visualize the email in a browser in case it doesn't work in the email inbox of the user.

The transactional emails are still improving. It took me a while to learn how to set up this option but in the end I learned.

The API is easy to use and the setup is fast. Rather cheap plans when you get started (but gets expensive soon)

The archive of messages is way too limited! I don't require to keep track of the message content of all our messages, but for our business we must keep track of whether the emails have been sent/read/rejected or not, and there is no way to achieve this even on a higher plan. We'll have to build a workaround with webhooks or find another tool that offers it

Mandrill is great to backtrack on emails that my company has sent out. We have the ability to view if the email was delivered, bounced, and how many times it has been sent + opened and clicked on. The features of mandrill are great for the company because we rely heavily on mandrill in order to see that.

At this moment, I can't think of a negative effect of mandrill. It is very easy to use and easy to maneuver around.

Reporting & interface - I've worked with other tools, and Mailchimp is way better (easy to understand, use to set up).
I like the possibility of integrations

I'd like more flexibility with creating segments

1.I like the way I am able to view a full report of the people that have opened the email and those that haven't. This helps me plan for other ways to communicate in case the open rate is low.

2. I like the templates provided in variety that helps me structure my communication in a simple and effective way.

3. I like contend Studios as it helps me get creative with my communication by adding in the GIF and photos.

The email inbox of Mailchimp is something I don't understand much.