dotloop Reviews

I love dotloop! It is incredibly easy to use and accurate! Can't say enough good things about it.

My only complaint is they are no longer working with Keller Williams after this month. I'm going to miss having access to it and have even considered paying for it personally.

It is made to make Real Estate Agents life easier. Easy to use and manage. Visually friendly. I got my brokerage to change because it is seamless and intuitive for our job.

If you have an account you can not merge with other accounts. Once you leave a team, if you paid for your membership you should be able to take it with you.

Easy to use. Site is clean and organized. Customer service is helpful 90% of the time. That's basically all the nice things I have to say.

Site could be so much better with some major attention to detail. Little things are so tedious and frustrating that it becomes a pain you have to live with. When submitted documents to review, even if you only select one, all documents you have edited will be submitted, regardless if you are actually finished editing the document or not. When you select a folder to submit to review, it still asks you which folder you want to submit to review if there are more than one folder. Submit to review button needs to be much bigger so agents don't think they have to share the folder with staff (this creates a whole new loop which confuses agents). I could go on and on, but this is the only document storage site our company permits us to use, so we have to make the best of it.

Dotloop made it simple to manage transactions, and keep up with what deals were in the pipeline for my real estate transactions.

Dotloop really thought of it all! There were work arounds and fixes for any of the major things I was trying to accomplish.

Dotloop is extremely simple to get started with, and simplifies our real estate business daily. Our entire team is able to collaborate, no matter where we're calling our "office" that day, and we can securely store, manage, share, and sign documents. Our clients have also commented on how easy the software is to use, and they love being able to sign their documents digitally rather than meeting us at the office every time there are documents to be signed.

The only hiccup we've run into with this software is when our office introduces new documents they want us to begin using. Sometimes it's an extra step to add the new docs to our form library and prepare them for filling/signing, but the good news is this only has to be done once, and then they remain available for future use.

DotLoop has it all! You can do everything you need to in one system and it is so convenient! Signature platform, transaction management - it is great!

Sometimes the signature fields and templates can be a little clunky, but with practice you get the hang of it and it is not a large inconvenience.

My clients find this very easy to use from their mobile devices.

I started with the trial version. But I wasted some loops on practice and when I went back to erase them and use them for real loops, it made me purchase a full version even though I only had 1 or 2 official loop that had been sent to clients for signing. I wish I could copy and paste text boxes as they are often redundant. I also wish the text boxes weren't so finicky - if you need to edit the text after leaving the box, sometimes you need to actually erase some text before you can retype (maybe just on my computer - MacBook Pro). Also, maybe I am doing it wrong, but it is annoying when a document is mostly signed and then somebody notices a small typo or edit and once i touch it the signatures are all erased. It would be nice if instead of erasing everything, it would pings the signees to ask them to initial the edit and perhaps restricted downloading the document until all edits were acknowledged by all signing parties.

I love almost everything about it - there are quite a few features that would be nice to add, but overall it's my favorite

The thing I like least is that Zillow owns it now. Everyone in my company is leaving DotLoop because of the conflict of interest and the way Zillow has stabbed us in the back as agents. Concerned that our customer's data is no longer private and they are discouraging our clients from using us as professionals. For that reason, I don't know how long I will stay with it. :(

The ease of use. The flexibility. Once you learn the software it is super easy and very flexible as you can add documentation via PDF or scanning. It is also very easy to add other users. I highly recommend this software!!!

The learning curve is about 1 to 2 months. We do have a specialist on site. I called her the Dotloop queen, and she makes it super easy because the pages are shareable!

It works very well for document management and transaction management.
Universal support with large brokerages

Zillow related
The signing experience is good but not as good as DocuSign
Some features are hidden and not easy to discover

I've used other signing and storing and sharing tools. There is no comparison. Learning new tools is normally challenging for me, but not this one-- in 1-2 transactions I was flying. With each loop I built I found new features on my own and everything I would wish it could do, I would find out, guess what? It does it. Real Estate is intense these days- this tool has been the best thing that has happened for my business in 2021.

There are no cons. If I wanted to be super fussy, the "upload photo" works well, but the homes are usually not identifiable due to the extreme landscape view, a tad less wide and a tad taller would help.

I love that I am able to communicate with all of my agents and see what transactions are going on even if I am out showing property! My favorite feature is the app. It has saved so much time while I am on the go!

The only bad experience, or what I would suggest looking into, is how a couple has to use two different emails. I have ran into situations where the couple only has one email and it make's it a bit of a challenge. Other than that, I have been enjoying Dotloop.

We have customized this product to work for us in every area of our daily tasks as a Team. Dotloop helped load customized Templates that optimize the availability of all forms that may be required in any instance while at a desk or on the run. Our Team os growing and the ease of use for all from Admin to Accounting to the Salespeople and Owner is bar none the finest system available. We have tried other programs and all pale in comparison to this one. This is much more than an e-signature system. It is auto e-storage and has accountability for all signatures and contracts that pass through its system.

There really is nothing that we do not care for!

The product offers many valuable features. The sharing of tutorials is great and the DotLoop service team is excellent. It is VERY important to be able to speak to a knowledgeable representative on the "phone."

Signing documents for our older generation who is not computer savvy is definitely a roadblock. I've run into this situation several times. DocuSign has a way around this hurdle. Can DotLoop improve on this feature? Also, having a menu option for Hot Keys such as copying check boxes would be great. I did print off the Tip Sheet, but it would be helpful to have an on-screen option rather than searching on a website.

Simple to use, highly customizable, very flexible yet consistent.

The mobile app leaves a little to be desired--I get that maybe it can't be as robust as the desktop platform, but it is a little bit difficult to navigate, especially when trying to download/export a document to a device to be distributed via an email account. Sometimes it can be challenging to locate older, but still active, files.

The system is very easy to navigate and use when preparing documents and sharing them to clients for e-signatures as well as cooperating brokers.

We experienced this very infrequently, but there were times when the system would glitch and lock the client out from signing a document. I think it was due to the document originator still being logged in or open on that document.

Its easy to use and understand. the versatility, I can use it from my laptop, tablet or phone and its user friendly and its great when you need to integrate everyone in the deal. Love and recommend it to all

nothing

I work as a transaction coordinator for a real estate agent, and Dotloop has revolutionized the way we do business. The best feature of this software is the ability to digitally sign paperwork, which saves us so much time and money. Many times, we go back and forth negotiating a contract, and we need initials and signatures each time we make a change. Rather than having to physically meet up with clients, we are able to acquire signatures quickly and easily via email.

Sharing a loop can be confusing. I rarely share my loops with other agents for fear of them having access to and changing things they shouldn't and vice versa.

The Dotloop software is easy to use and very intuitive which makes it very fast to learn and be proficient as using. Using Dotloop saves a tremendous amount of time and energy when writing or delivering contracts and the best part of it is that you can draft, sign and deliver contracts from the comfort of you own home or office. After using Dotloop, I can't imaging going back to the way things used to be.... Meeting clients to get signatures, taking contract to other Realtor, meeting other realtor after their clients sign contract and then delivering to my office... I'm already tired just typing the way it used to be. Thanks Dotloop for transforming the way contracts are done and saving Realtors many hours of time that we can spend with our family or time that can be put toward finding the next deal.

The only thing that I would change about the software is that once you start a contract or form it cannot be deleted... It can be archived, but not deleted. It would be nice to be able to delete forms that were mistakenly added to the loop or started but not signed.

Easy to upload documents and edit them to fill in or customize signatures, dates, initials, text boxes, check marks. Easy to share documents as well.

Must use one email per person for signature. Other software allow multiple users to sign per email address.

My FAVORITE feature of this software is that it is paperless. You cannot get better then not having to fumble around with a sometimey printer. I can complete, or upload any document that I may need to work with from anywhere in the world. And my clients and I have access to these documents for life. They also appreciate that they can easily sign as well from their phones/ipads/tablets, etc. It really does make the Real Estate experience 100 times more pleasurable.

The one con to me about this software is that it does not intuitively see the blanks on the documents that you upload. Which means you have to add each respective text block, date block, signature, intials, each time which can be time consuming.

Easy to use, upload docs, guides signers through documents. Easy to track progress and see if/when recipients have opened the documents

I wish it allowed me to set signing order. I.e. when I want to have buyers sign, then sellers agent receive, etc by setting that all up from the start. Right now, I have to resend to other agents after buyers sign. Same thing with leases, I want tenants to sign then once I'm done with verifications on my end, I can open and sign.

Dotloop hold all documents needed to have the perfect transaction with your Client and your team. You are able to colllaborate with documents where everyone can receive notification of signatures. As well once the deal is over you can move into a closed loop where you can always access your previous deals.

I do not like that if you share a document in the loop with another agent that is not on your team they have access to see your clients information and some documents they are privy to if snooping.

Dotloop is a piece of software that has been pivotal to the existence of my business for over 4 years now. It is an incredibly easy to use platform with great integrations and flexibility. I have been forced to use other services (like AppFiles) by clients who didn't have Dotloop and the difference is night and day. If you are in need of a document sharing system for Real Estate, hands down the best option available is Dotloop.

While I love most everything about this platform, I do wish there were most customization options for "white label" styling, allowing the end recipient to have a more clean "in house" feel. If they could include some ability to customize the front end and the notification emails, that would be awesome.

Easy to use and keeps docs backed up even with archived.

I can't think of any. There may have been a few years back. I don't necessarily care for the sharing of other businesses.