dotloop Reviews
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661 Reviews
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Dotloop is better for the agent than for the person signing.
Reviewed on 03/02/2022
Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember...
Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember the name and email outside of that loop. If you want that contact to be in your system with all their info, then you need to exit the loop, go to contacts, fill out the date, and press ok once and then when the screen refreshes then press save. If you don't press this twice, you won't save the data. But at least when you do this, then all the data for the contact will save. Why this is so and so convoluted, I have no idea. But it's been like this for almost a decade and I've asked about it.
Pros
Much easier to use than zipforms and docusign for the agent.
Cons
Signing for the buyer or seller not near as easy as docusign. There you just press start and it takes you to the next place to sign. Then you click finish. All done. With dotloop the signer must scroll and search for the proper places to sign or fill out. So this is more prone to unfilled documents than with docusign. Also, dotloop doesn't offer the simple date function that fills out the date when it's signed like docusign. You must manually choose a date and if the date is tomorrow when they sign and you filled out today then you have lost time for their termination option because it started when i filled out the date rather than when the customer signed. And because it is hard to get signers to fill out fields, it's almost impossible to get the signer to fill out the date, so it's easier just to guess and fill out the date you think they'll sign.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Making Transaction Management Manageable
Reviewed on 18/10/2019
As mentioned above, Dotloop allowed our small team to transition away from paper-based processing...
As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.
Pros
Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.
Cons
Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.
Alternatives Considered
TOP PRODUCERReasons for Choosing dotloop
Top Producer is an old piece of software, and the age showed around the time we switched to Dotloop in 2017. We attempted to use Top Producer's transaction management solution, but it just wasn't up to par with what Dotloop was offering (either in feature set or usability).Switched From
TOP PRODUCERReasons for Switching to dotloop
Dotloop came highly recommended by other brokers in our firm. In addition, Dotloop seemed (at the time) to be the most standalone product—the other options required us to change our workflow to fit their system, as opposed to their system conforming to our way of doing business. Dotloop was much more flexible in this regard.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Expensive and Not User Friendly
Reviewed on 14/01/2023
My experience is that it is not user friendly. Many agents cringe when having to use it.
My experience is that it is not user friendly. Many agents cringe when having to use it.
Pros
It has very good security protocols in place. It also allows an agent to store documents.
Cons
It is overpriced and not user friendly for agents or clients.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An incredible time saving tool
Reviewed on 25/09/2024
Used it for all of my digital signatures during our house buying process.
Used it for all of my digital signatures during our house buying process.
Pros
Super Easy to use, very clear and concise.
Cons
Only dislike i had was that i hadnt been using it years ago
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Lovin Dotloop
Reviewed on 14/08/2024
I have been using Dotloop for as long as I can remember, since day one, my overall experience with...
I have been using Dotloop for as long as I can remember, since day one, my overall experience with Dotloop has been excellent. I use Dotloop every day for business and know the program is very reliable. I have never experienced a glitch or outage. I do not recall ever needing customer support or having a tech issue however I'm confident they would be great if I did.
Pros
The Dotloop platform is easy to navigate, and I can search for any document required in my state. The Document Library includes all required forms; no looking online and downloading to add to my files. Keeping all my files secure and organized for years is no issue at all.
Cons
I don't have any negative feedback. I can't even complain about the price. Having full functionality of the entire program for basically a dollar a day is a bargain.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
My Prefered E-Sign Program
Reviewed on 04/09/2024
I appreciate that they have the app so that I can both work remotely and be notified on my phone...
I appreciate that they have the app so that I can both work remotely and be notified on my phone when sigantures occur. It has expedited the pace at which I can work. I find the program to be complimentary to others in terms of keboard shortcuts which has also allowed me to be efficiant and not waste time placing indevidual boxes where i may need them.
Pros
I like the ease with which it operates. I find it to be the most fluid of the e-sign platforms I've used. I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement.
Cons
There are on occasion a few bugs that I've learned to work around. Namely thaton occasion if I share a document with Editing permissions it can lock others out of the document, even once the editor is done.
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Dotloop...a good electronic signature app
Reviewed on 03/06/2024
I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is...
I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it after 10 signatures or loops but overall its a very straightforward and easy app to use.
Pros
I like the fact that dotloop does what its designed to do, make it easy to capture electronic signatures safely and securely. Its user friendly and has a nice, intuitive UI.
Cons
I dont like that you only get 10 free loops per email but you can jist create a new email account and youll get 10 more free "loops" or signatures which is nice. Its owned by Zillow so things change a lot just like they do with Zillow but its a good site overall
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great and affordable.
Reviewed on 10/08/2024
Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client...
Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client has finished signing documents.
Pros
Dotloop was easy to set up and use. The dashboard for yourself and the one you’re sending documents to is very useful for both parties. Pricing was affordable.
Cons
I can’t access dotloop through my cell phone when I’m not in the office. That is my only complaint.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very Helpful
Reviewed on 16/08/2024
Pros
Very easy and help to teach and share with other Realtors.
Cons
It is not used by all parties in a transaction.
Alternatives Considered
DocusignReasons for Switching to dotloop
Because I was familiar with this product.- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
DotLoop for Real Estate Brokers
Reviewed on 28/03/2024
Pros
Ease of use, documents and signing all in 1 place
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Dotloop, the better option
Reviewed on 28/03/2024
Pros
Dotloop takes the extra step in organizing your documents under different "Loops." This helps you stay on task and creates more organization. Plus, they now sync with the MLS.
Cons
Sometimes, clients have trouble finding the email to E-sign because it goes to their SPAM folder. So you just have to give your clients the heads up to look there.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A Business Lifesaver, Daily!
Reviewed on 02/07/2021
We can't say enough good things about our experience with dotloop. To put this in perspective, the...
We can't say enough good things about our experience with dotloop. To put this in perspective, the brokerage we are with provides a free document management program, but we pay additional to continue using dotloop - we love it that much! It is easy to use, keeps our data safe, and streamlines our daily process.
Pros
Dotloop is extremely simple to get started with, and simplifies our real estate business daily. Our entire team is able to collaborate, no matter where we're calling our "office" that day, and we can securely store, manage, share, and sign documents. Our clients have also commented on how easy the software is to use, and they love being able to sign their documents digitally rather than meeting us at the office every time there are documents to be signed.
Cons
The only hiccup we've run into with this software is when our office introduces new documents they want us to begin using. Sometimes it's an extra step to add the new docs to our form library and prepare them for filling/signing, but the good news is this only has to be done once, and then they remain available for future use.
Alternatives Considered
DocusignReasons for Switching to dotloop
Dotloop had better features and was easier for our team members to use when we compared the two.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Dotloop is great!
Reviewed on 10/05/2024
Pros
Dotloop is easy to use and implement in everyday Real Estate needs. Managing forms and transaction history is simple.
Cons
What I like least about dotloop is that you cannot merge loops if someone else has entered info. Also, sometimes fields will randomly delete when I am entering information.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy, Convenient and Affordable!
Reviewed on 16/09/2024
Very good. From the product itself to customer service.
Very good. From the product itself to customer service.
Pros
I like it's ease of use and how I can categorize my files and transactions. Also, customer service is top-notch.
Cons
There are things I've had to call into customer service that I couldn't figure out how to do from info on the app/website. Wish there was a robust "help" section so that I could find out my answer without calling in!
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Why I cancelled my subscription
Reviewed on 21/05/2024
Excellent, fantastic, great for business
Excellent, fantastic, great for business
Pros
Everything about s good with this product
Cons
It doesn’t work with every broker, I just found that out
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Dot Loop Review!
Reviewed on 19/10/2023
It was great, organized and efficient! I give this software a 10/10.
It was great, organized and efficient! I give this software a 10/10.
Pros
The visuals, the document organization, the signature software, everything! This is my favorite real estate transaction software.
Cons
Truly I did not ever see an issue with this software. I love this website more than any I have ever used.
- Industry: Construction Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Must try App.
Reviewed on 03/09/2024
Efficient and user-friendly platform for real estate.
Efficient and user-friendly platform for real estate.
Pros
Seamless collaboration and e-signature features.
Cons
Limited customization options for forms and templates.
- Industry: Human Resources Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
With dotloop - Digital Signature Is Easy
Reviewed on 04/12/2023
Pros
I like the many file sharing features and the fact that it is secure
It comes with great digital signature features and has been very effective
Cons
It has served us really well as a digital signature solution. No dislikes
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Dotloop
Reviewed on 10/07/2023
I have been using dotloop for 6 years now. I have also used a competitors e-sig app of which I...
I have been using dotloop for 6 years now. I have also used a competitors e-sig app of which I think dotloop is more user friendly
Pros
Very easy to create, upload and manage documents
Cons
That the only way to delete a document if you pull an incorrect one is to archive it
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Productivity and support
Reviewed on 28/07/2023
Once you get to navigate through the system. It gets easier and faster to create your loop and send...
Once you get to navigate through the system. It gets easier and faster to create your loop and send it right to the email of the people involved in the transaction
Pros
Dotloop is product easy to use. It makes business more productive and it has a great customer support
Cons
For new user it may look complex, but all what it needs is hands on training and a local support team, as well the dotloop support team. Furthermore, there is chat that it can be a great help as well through dotloop/support
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
First week of use
Reviewed on 22/09/2023
very easy to use
very easy to use
Pros
great user experience and user interface
Cons
Not sure yet... I guess it would be a value add to integrate with the brokerages CRM so data is scraped from the CRM in to Dotloop when a loop is created.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Ease of Use
Reviewed on 27/04/2023
I enjoy Dotloop because it's affordable and easy to use.
I enjoy Dotloop because it's affordable and easy to use.
Pros
The ease of use especially when you are technology challenged.
Cons
No complaints at this time. I like dotloop over docusign.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
DotLoop
Reviewed on 13/02/2023
Working with relocating buyers who are not present to sign in person.
Working with relocating buyers who are not present to sign in person.
Pros
Ease of use, convenience it provides and having all of my transactions in one place.
Cons
There have been no cons. The software provides avenues for working 24/7.
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Knowledge of DotLoop
Reviewed on 16/05/2023
The person who helped me was patient and knew his craft well and was able to get me thru the...
The person who helped me was patient and knew his craft well and was able to get me thru the transaction...
Pros
Speed and accuracy of the management of transactions
Cons
I need to use it more in order to determine same..
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
A Real Estate Agent's Perspective on Dotloop
Reviewed on 28/11/2022
I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all...
I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all steps that need to be done are done. There is no guessing if I have missed ordering Title Work or Inspections. They are documented, and can be shared immediately.
Pros
Being able to organize all of our Real Estate Transactions and their documents, from start to finish, in one file, makes home buying transactions easy to track all aspects of the transaction. It is also easy to share any documents to others, and track the history of each document. One can also create tasks for themselves or others so that there is accountability and follow up.
Cons
The only Con to this software is that, on contracts, where there is a change needed, due to an error or such, you have to download the documents that needs to be corrected to your computer, then download it again to Dotloop, to make any corrections. If you do not do these steps, all signatures are cleared and the entire process has to be done over.