dotloop

4.7 (661)
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Real estate transaction management software

Overall rating

4.7 /5
(661)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support Software
4.6/5

94%
recommended this app
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661 Reviews

Bryan
Bryan
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Dotloop is better for the agent than for the person signing.

Reviewed on 03/02/2022

Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember...

Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember the name and email outside of that loop. If you want that contact to be in your system with all their info, then you need to exit the loop, go to contacts, fill out the date, and press ok once and then when the screen refreshes then press save. If you don't press this twice, you won't save the data. But at least when you do this, then all the data for the contact will save. Why this is so and so convoluted, I have no idea. But it's been like this for almost a decade and I've asked about it.

Pros

Much easier to use than zipforms and docusign for the agent.

Cons

Signing for the buyer or seller not near as easy as docusign. There you just press start and it takes you to the next place to sign. Then you click finish. All done. With dotloop the signer must scroll and search for the proper places to sign or fill out. So this is more prone to unfilled documents than with docusign. Also, dotloop doesn't offer the simple date function that fills out the date when it's signed like docusign. You must manually choose a date and if the date is tomorrow when they sign and you filled out today then you have lost time for their termination option because it started when i filled out the date rather than when the customer signed. And because it is hard to get signers to fill out fields, it's almost impossible to get the signer to fill out the date, so it's easier just to guess and fill out the date you think they'll sign.

Josh
Josh
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Making Transaction Management Manageable

Reviewed on 18/10/2019

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing...

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.

Pros

Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.

Cons

Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.

Alternatives Considered

TOP PRODUCER

Reasons for Choosing dotloop

Top Producer is an old piece of software, and the age showed around the time we switched to Dotloop in 2017. We attempted to use Top Producer's transaction management solution, but it just wasn't up to par with what Dotloop was offering (either in feature set or usability).

Switched From

TOP PRODUCER

Reasons for Switching to dotloop

Dotloop came highly recommended by other brokers in our firm. In addition, Dotloop seemed (at the time) to be the most standalone product—the other options required us to change our workflow to fit their system, as opposed to their system conforming to our way of doing business. Dotloop was much more flexible in this regard.
Merribeth
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Expensive and Not User Friendly

Reviewed on 14/01/2023

My experience is that it is not user friendly. Many agents cringe when having to use it.

My experience is that it is not user friendly. Many agents cringe when having to use it.

Pros

It has very good security protocols in place. It also allows an agent to store documents.

Cons

It is overpriced and not user friendly for agents or clients.

John
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An incredible time saving tool

Reviewed on 25/09/2024

Used it for all of my digital signatures during our house buying process.

Used it for all of my digital signatures during our house buying process.

Pros

Super Easy to use, very clear and concise.

Cons

Only dislike i had was that i hadnt been using it years ago

Mike
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Lovin Dotloop

Reviewed on 14/08/2024

I have been using Dotloop for as long as I can remember, since day one, my overall experience with...

I have been using Dotloop for as long as I can remember, since day one, my overall experience with Dotloop has been excellent. I use Dotloop every day for business and know the program is very reliable. I have never experienced a glitch or outage. I do not recall ever needing customer support or having a tech issue however I'm confident they would be great if I did.

Pros

The Dotloop platform is easy to navigate, and I can search for any document required in my state. The Document Library includes all required forms; no looking online and downloading to add to my files. Keeping all my files secure and organized for years is no issue at all.

Cons

I don't have any negative feedback. I can't even complain about the price. Having full functionality of the entire program for basically a dollar a day is a bargain.

Aryn
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

My Prefered E-Sign Program

Reviewed on 04/09/2024

I appreciate that they have the app so that I can both work remotely and be notified on my phone...

I appreciate that they have the app so that I can both work remotely and be notified on my phone when sigantures occur. It has expedited the pace at which I can work. I find the program to be complimentary to others in terms of keboard shortcuts which has also allowed me to be efficiant and not waste time placing indevidual boxes where i may need them.

Pros

I like the ease with which it operates. I find it to be the most fluid of the e-sign platforms I've used. I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement.

Cons

There are on occasion a few bugs that I've learned to work around. Namely thaton occasion if I share a document with Editing permissions it can lock others out of the document, even once the editor is done.

Mike
Overall rating
  • Industry: Real Estate
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Dotloop...a good electronic signature app

Reviewed on 03/06/2024

I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is...

I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it after 10 signatures or loops but overall its a very straightforward and easy app to use.

Pros

I like the fact that dotloop does what its designed to do, make it easy to capture electronic signatures safely and securely. Its user friendly and has a nice, intuitive UI.

Cons

I dont like that you only get 10 free loops per email but you can jist create a new email account and youll get 10 more free "loops" or signatures which is nice. Its owned by Zillow so things change a lot just like they do with Zillow but its a good site overall

Stephanie
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great and affordable.

Reviewed on 10/08/2024

Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client...

Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client has finished signing documents.

Pros

Dotloop was easy to set up and use. The dashboard for yourself and the one you’re sending documents to is very useful for both parties. Pricing was affordable.

Cons

I can’t access dotloop through my cell phone when I’m not in the office. That is my only complaint.

Juanita E.
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very Helpful

Reviewed on 16/08/2024

Pros

Very easy and help to teach and share with other Realtors.

Cons

It is not used by all parties in a transaction.

Alternatives Considered

Docusign

Reasons for Switching to dotloop

Because I was familiar with this product.
Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

DotLoop for Real Estate Brokers

Reviewed on 28/03/2024

Pros

Ease of use, documents and signing all in 1 place

Donald
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Dotloop, the better option

Reviewed on 28/03/2024

Pros

Dotloop takes the extra step in organizing your documents under different "Loops." This helps you stay on task and creates more organization. Plus, they now sync with the MLS.

Cons

Sometimes, clients have trouble finding the email to E-sign because it goes to their SPAM folder. So you just have to give your clients the heads up to look there.

Kerra
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A Business Lifesaver, Daily!

Reviewed on 02/07/2021

We can't say enough good things about our experience with dotloop. To put this in perspective, the...

We can't say enough good things about our experience with dotloop. To put this in perspective, the brokerage we are with provides a free document management program, but we pay additional to continue using dotloop - we love it that much! It is easy to use, keeps our data safe, and streamlines our daily process.

Pros

Dotloop is extremely simple to get started with, and simplifies our real estate business daily. Our entire team is able to collaborate, no matter where we're calling our "office" that day, and we can securely store, manage, share, and sign documents. Our clients have also commented on how easy the software is to use, and they love being able to sign their documents digitally rather than meeting us at the office every time there are documents to be signed.

Cons

The only hiccup we've run into with this software is when our office introduces new documents they want us to begin using. Sometimes it's an extra step to add the new docs to our form library and prepare them for filling/signing, but the good news is this only has to be done once, and then they remain available for future use.

Alternatives Considered

Docusign

Reasons for Switching to dotloop

Dotloop had better features and was easier for our team members to use when we compared the two.
Tara
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Dotloop is great!

Reviewed on 10/05/2024

Pros

Dotloop is easy to use and implement in everyday Real Estate needs. Managing forms and transaction history is simple.

Cons

What I like least about dotloop is that you cannot merge loops if someone else has entered info. Also, sometimes fields will randomly delete when I am entering information.

Alyson
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy, Convenient and Affordable!

Reviewed on 16/09/2024

Very good. From the product itself to customer service.

Very good. From the product itself to customer service.

Pros

I like it's ease of use and how I can categorize my files and transactions. Also, customer service is top-notch.

Cons

There are things I've had to call into customer service that I couldn't figure out how to do from info on the app/website. Wish there was a robust "help" section so that I could find out my answer without calling in!

Juan
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Why I cancelled my subscription

Reviewed on 21/05/2024

Excellent, fantastic, great for business

Excellent, fantastic, great for business

Pros

Everything about s good with this product

Cons

It doesn’t work with every broker, I just found that out

Kaye
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Dot Loop Review!

Reviewed on 19/10/2023

It was great, organized and efficient! I give this software a 10/10.

It was great, organized and efficient! I give this software a 10/10.

Pros

The visuals, the document organization, the signature software, everything! This is my favorite real estate transaction software.

Cons

Truly I did not ever see an issue with this software. I love this website more than any I have ever used.

ANTHONY
Overall rating
  • Industry: Construction Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Must try App.

Reviewed on 03/09/2024

Efficient and user-friendly platform for real estate.

Efficient and user-friendly platform for real estate.

Pros

Seamless collaboration and e-signature features.

Cons

Limited customization options for forms and templates.

Melinda
Overall rating
  • Industry: Human Resources Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

With dotloop - Digital Signature Is Easy

Reviewed on 04/12/2023

Pros

I like the many file sharing features and the fact that it is secure
It comes with great digital signature features and has been very effective

Cons

It has served us really well as a digital signature solution. No dislikes

Sheila
Overall rating
  • Industry: Real Estate
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Dotloop

Reviewed on 10/07/2023

I have been using dotloop for 6 years now. I have also used a competitors e-sig app of which I...

I have been using dotloop for 6 years now. I have also used a competitors e-sig app of which I think dotloop is more user friendly

Pros

Very easy to create, upload and manage documents

Cons

That the only way to delete a document if you pull an incorrect one is to archive it

Johnny
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Productivity and support

Reviewed on 28/07/2023

Once you get to navigate through the system. It gets easier and faster to create your loop and send...

Once you get to navigate through the system. It gets easier and faster to create your loop and send it right to the email of the people involved in the transaction

Pros

Dotloop is product easy to use. It makes business more productive and it has a great customer support

Cons

For new user it may look complex, but all what it needs is hands on training and a local support team, as well the dotloop support team. Furthermore, there is chat that it can be a great help as well through dotloop/support

Jason
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

First week of use

Reviewed on 22/09/2023

very easy to use

very easy to use

Pros

great user experience and user interface

Cons

Not sure yet... I guess it would be a value add to integrate with the brokerages CRM so data is scraped from the CRM in to Dotloop when a loop is created.

Tammy
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Ease of Use

Reviewed on 27/04/2023

I enjoy Dotloop because it's affordable and easy to use.

I enjoy Dotloop because it's affordable and easy to use.

Pros

The ease of use especially when you are technology challenged.

Cons

No complaints at this time. I like dotloop over docusign.

Nichele
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

DotLoop

Reviewed on 13/02/2023

Working with relocating buyers who are not present to sign in person.

Working with relocating buyers who are not present to sign in person.

Pros

Ease of use, convenience it provides and having all of my transactions in one place.

Cons

There have been no cons. The software provides avenues for working 24/7.

Fran
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Knowledge of DotLoop

Reviewed on 16/05/2023

The person who helped me was patient and knew his craft well and was able to get me thru the...

The person who helped me was patient and knew his craft well and was able to get me thru the transaction...

Pros

Speed and accuracy of the management of transactions

Cons

I need to use it more in order to determine same..

kimberly
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A Real Estate Agent's Perspective on Dotloop

Reviewed on 28/11/2022

I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all...

I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all steps that need to be done are done. There is no guessing if I have missed ordering Title Work or Inspections. They are documented, and can be shared immediately.

Pros

Being able to organize all of our Real Estate Transactions and their documents, from start to finish, in one file, makes home buying transactions easy to track all aspects of the transaction. It is also easy to share any documents to others, and track the history of each document. One can also create tasks for themselves or others so that there is accountability and follow up.

Cons

The only Con to this software is that, on contracts, where there is a change needed, due to an error or such, you have to download the documents that needs to be corrected to your computer, then download it again to Dotloop, to make any corrections. If you do not do these steps, all signatures are cleared and the entire process has to be done over.