Microsoft Outlook Reviews

Microsoft Outlook

4.5 (1,919)
Email & calendar software

Overall rating

4.5 /5
(1,919)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support Software
4.1/5

91%
recommended this app
Sort by

1917 Reviews

Mahmoud
Mahmoud
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Email in professional way

Reviewed on 04/09/2022

As an overall if you want a software for the personal purpose then it's up to you to choose between...

As an overall if you want a software for the personal purpose then it's up to you to choose between it or Gmail , but if you want it for the professional use , there's no any software better than Outlook

Pros

On a professional level, there is nothing better to communicate, I have worked with more than one company and did not see one of them using another tool to send emails.
The ability to sync to all devices is incredible , it also help you to manage important emails

Cons

Personally, I haven't had any problems with Outlook, it's really makes my life easily

Alternatives Considered

Gmail

Reasons for Choosing Microsoft Outlook

As I said for the professional use , outlook more better than Gmail because the accessibility for the important emails more flexible

Switched From

Gmail
Jordan
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Product, but could be more stable

Reviewed on 26/08/2020

Outlook is a great product and becoming more so all the time. It is the productivity application...

Outlook is a great product and becoming more so all the time. It is the productivity application that our business can't live without. The feature updates in Outlook tend to introduce issues unfortunately. The Shared Mailbox experience could be improved, it is common to see Outlook become non-responsive when switching between shared mailboxes, even on high end computers and gigabit internet. The features and ease of use are really what make Outlook great.

Pros

* Constantly Evolving Powerhouse of features and functionality
* Dark Theme = love
* Focused Mailbox
* AI Driven daily summary driven by Cortana
* Hundreds of App integrations via Marketplace or 3rd party
* Robust Rule and Tagging/categorization ability
* Quick Steps help apply multiple actions to messages
* Scheduling of messages
* Devloper and customize templates
* Visual Basic advanced development
* Shared Mailboxes
* Group Mailboxes (Channels) that allow team collaboration and follow up
* Favorite your inbox and often accessed folders
* Team, Planner, and Personal Calendar all in a single overlayed view
* Scheduling and Meeting assistance
* Tasks, Contacts, and Sticky notes
* Search emails using filters and key phrases

Cons

* Microsoft's new release and development schedule is great for the addition of new and useful tools but is causing stability issues. It is common to have to repair Outlook and Office applications after a feature update.

* Adding shared mailboxes often causes Outlook to run slowly.

* Some serious optimizations are needed in the sync process to prevent Outlook hanging. I have to disable Downloading of Shared mailboxes, which is enable by default, on every computer Outlook is installed on

Alternatives Considered

Google Workspace and Front

Reasons for Switching to Microsoft Outlook

Power and Features. If Microsoft can optimize and add easier to use collaboration functionality we will continue to use Outlook indefinitely.
Corey
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Outlook the app we all wanted to stay the same

Reviewed on 12/09/2023

I use and manage Outlook for several clients and MS changes it the interface way too often and...

I use and manage Outlook for several clients and MS changes it the interface way too often and clients cannot find buttons that used to be in the same place for years but someone at MS decides to move it - leave it alone please!

Pros

It is a decent email app in that it lets you receive and send emails

Cons

Now way to save your customizations and everyone has their own setup - would be great if this was something that could be saved and imported when a new profile is needed to be created because the old one corrupted!

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft Outlook

I didn't...but my clients have no choice in many situations and setups
Melissa
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The Best Email Software

Reviewed on 15/02/2024

Pros

There are many things I love about Microsoft Outlook that make it so incredibly easy to use. To name just a few; first, being able to customize and create folders to store important emails. For example, having a folder for payroll communications, JHSC communications, etc. instead of everything being stored in the inbox.

I also love the feature of being able to schedule emails to go out at a certain date and time. This takes the stress out of remembering to send emails at a certain date and time.

Cons

I've been using Microsoft Outlook for many years from my days as a student to now working full-time. No complaints whatsoever.

Muhammad Umair
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Integrated email services with Windows operating system and Microsoft 365

Reviewed on 12/09/2023

For organizations, corporate and even industry it's a must have. It works for outside communication...

For organizations, corporate and even industry it's a must have. It works for outside communication as well as inter company correspondence. Meanwhile it's data security and privacy is reliable.

Pros

The most appealing feature of Microsoft outlook is it's adaptability to let other email services synchronised simultaneous on a single page. Secondly file sharing track recoding of attachments and archive feature is highly collaborative. It works across all Microsoft 365 apps like word, excel and power point etc with which multi-tasking and multi dimensions office assignments are made easy.

Cons

With the recent update the size of the outlook software has become a bit heavier on computer hardware resources which suggest should be re worked to make it lite as web browser level.

Souleymane
Souleymane
Overall rating
  • Industry: Mining & Metals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The perfect email software for you.

Reviewed on 21/08/2023

Outlook is the ideal software for the email service of your company. It offers several advanced...

Outlook is the ideal software for the email service of your company. It offers several advanced features to manage your company's emails effectively.

Pros

What I like about Outlook is that it offers all the email features that allow users to easily manage their emails. It also provides an integrated calendar for organizing meetings and appointments.

Cons

I have been using Outlook email for over 2 years in my company, and I haven't found any negative points. Outlook truly offers a high-quality email service.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Microsoft Outlook for Web Developers

Reviewed on 20/11/2023

Pros

It has a wide range of functionalities related to email management, such as opening emails on a separate window.

Cons

At first it can be a little difficult to understand the interface if you’re used to managing your emails on other type of interfaces such as gmail because it has a wide range of functionalities and slightly a different user interface

Thearith
Thearith
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good and stable email client

Reviewed on 08/09/2021

Microsoft outlook is the best email client and it is the product of Microsoft that we easily to...

Microsoft outlook is the best email client and it is the product of Microsoft that we easily to integrate with Microsoft environment such as exchange online console, onedrive...

Pros

This software is good and stable, have many plug-in to install or enable from Microsoft exchange online from the admin console. It easy to use even new users can operate it easily.

Cons

Microsoft outlook sometimes it freeze when you open large attachment or search older emails. You need to restart it to make it usable.

Alternatives Considered

WPS Office

Reasons for Switching to Microsoft Outlook

More reliable and faster support. Always get new fix or new function.
Janelle
Janelle
Overall rating
  • Industry: Judiciary
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The best email software

Reviewed on 06/11/2023

Overallyl I am very satisfied with this product.

Overallyl I am very satisfied with this product.

Pros

I love that i am able to hve my email categories by persons who send the email. I also love the delay send features.

Cons

I dont like anyting less about Microsoft Outlook.

Anuschka
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Somewhat on the fence

Reviewed on 12/09/2023

Overall ive had an okay experience however I find it to be pricy to purchase.

Overall ive had an okay experience however I find it to be pricy to purchase.

Pros

I like that I can have multiple accounts in one space

Cons

Its not always so user friendly and I often have issuew with emails

Alternatives Considered

Gmail

Reasons for Switching to Microsoft Outlook

Its easier to keep everything in one place instead of having it all over the place
Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Outlook 356 (Desktop App )

Reviewed on 30/09/2022

Compared to other email clients and even Outlook Web, this version (Outlook desktop) provides a lot...

Compared to other email clients and even Outlook Web, this version (Outlook desktop) provides a lot of power and since it is bundled with the other apps in MS Office 365, using it is a no-brainer. We use it mostly for general business emails and receiving notice of store orders. We have used it for bulk mailing but it is not the easiest to use for that.

Pros

It is easy to use for end users; allows for extensive customization; allows for integration with MS Word and Excel; allows easy, attractive formatting of emails.

Cons

Some features are only available depending on what type of email server is managing your service. For instance, you cannot easily just "turn on" an out-of-office auto-reply unless your email comes from an Exchange server. If you are on an IMAP or POP server, you have to create a rule using a template email and it's much more involved. It can have trouble searching large mailboxes. It does not like running the same account/profile on more than one PC (emails visible on one are not always available/visible on the other).

Alternatives Considered

ProtonMail and Thunderbird

Reasons for Switching to Microsoft Outlook

Stability; availability in MS Office which we already used; can use with any email hosting provider.
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing solution for emails

Reviewed on 04/03/2022

The experience with Microsoft Outlook has been very amazing. Important emails and tasks are much...

The experience with Microsoft Outlook has been very amazing. Important emails and tasks are much more organized than the other providers

Pros

- Easy to manage important emails, have the application for the complete device eco-system Phone, Dekstop, IPAD, etc.
- Easy to search emails by content and title
- Makes meetings and tasks easy to manage, the daily morning, we get emails for reminding of emails related to tasks, and the meeting and links automatically get marked on the calendar

Cons

- The automated marking on the calendar sometimes becomes annoying when the meetings are unwanted
- Faced the downtime twice.

Alternatives Considered

Gmail and Yahoo Mail

Reasons for Choosing Microsoft Outlook

- Doesn't provide options for many customizations - Services cannot be managed in-house - Limited Storage options

Switched From

Gmail

Reasons for Switching to Microsoft Outlook

- Easy to use - Customizations options
Lydia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

User-friendly email/calendar software

Reviewed on 07/07/2022

Pros

I find Outlook to be very user-friendly email/calendar software, coming from someone who has used Google email/calendar products in all of my previous roles. It was simple to learn how to use it and I like that I was able to download the Outlook desktop app on my Mac. This allowed me to integrate my other email accounts and calendars to have all of my email accounts in one place and also sync my calendars in one place. I'm all about efficiency! I also actually like having desktop notifications which you don't get when using the web version of Outlook, though that is an option.

Cons

One thing I do not like is how email threads appear in my inbox differently depending on whether I am using a Mac or PC. This is difficult because I work hybrid and when I am in the office, I use a PC, but I use a Mac when working from home. The Outlook app is a little different in general on a Mac vs PC, understandably so since it is a Microsoft software, but it would be helpful if the features and overall experience were more streamlined to be the same across different operating systems as this would make the experience more consistent.

Josh
Overall rating
  • Industry: Insurance Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Client or Webmail it's the best for business

Reviewed on 13/10/2022

Perfect for business. You can manage access to multiple mailboxes. You can delegate mailboxes. ...

Perfect for business. You can manage access to multiple mailboxes. You can delegate mailboxes. You can put restrictions on plugins if needed. Being able to customize retention policies based off of user and folder, is a huge win.

Pros

Very user friendly. Able to setup signatures, auto-replies and alerts easily. Integrates well with other programs like Zoom for meetings, JIRA for tickets, and several other options. Offers both a client version and a web version.

Cons

The client can be a little slow if the mailbox is very large. We have found it runs much faster on through webmail.

Alternatives Considered

Gmail

Reasons for Choosing Microsoft Outlook

Were looking for a better mailbox system. Mail within Notes was getting outdates.

Reasons for Switching to Microsoft Outlook

We like the admin tools and control that Outlook offered. It was built better for a business environment.
Manelisi
Overall rating
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Microsoft Outlook is the best!

Reviewed on 08/07/2022

My overall experience has been really great. I really love that the Microsoft Outlook calendar...

My overall experience has been really great. I really love that the Microsoft Outlook calendar assists me in remembering all important tasks. I can also easily integrate with other products, which makes it convenient.

Pros

I love that it keeps all my emails well organized. I also love that I do not have to worry about spams as it automatically filters them out. Microsoft Outlook offers a wide range of features compared to other products, which makes it more interesting and fun to use.

Cons

I do not have any cons as it is very simple and easy to use.

Gábor
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Outlook everywhere

Reviewed on 26/10/2022

From user point of view: As an MS product is works well with others with the family. There are some...

From user point of view: As an MS product is works well with others with the family. There are some rival out there, mostly Apple's solution, maybe HP's, yet the possibilities of Outlook, and with or without the 3rd party add-ons are very good. Comparing it to Word is has far less features, Excel table visualization or integration could be more featureful, yet this is an e-mailing sw. I have seen Outlook nearly at every company as you may get is for free e.g.: within a package of O365, or as an individual software with the Professional package. In the "Pros" you may see how Outlook can be the no. 1 sw. for you. Yes, there are rivals everywhere, yet for mailing, I find the Outlook to be the best.From admin point of view: With MS Exchange they are a superb combo, either you are using it On-premise or On-demand. Latter over the last 5 years, did have a huge development and became stable and now are the leaders, on-premise Infrastructure: For on-premise instances failover, correctly set loadbalancers, some easy white listing solution, backup methodology and mostly, a qualified staff is needed.For on-demand, some of these still needed, mostly the staff, some pains can be forgotten with the maintenance and the TCO is reduced.

Pros

Similar layout to other MS sw. you may already knowCan get response about mail deliveryFast, accurateCan embed files, pictureQuick action bar is customizableCustomizable settings"Works" offline tooLinks to files, web pages can be used wellCan mention name, delegate task, conduct marketing campaigns, even do polls

Cons

"Delivery" success often depends on other components, settingsSometimes does not save draft letter, nor automaticallyGeneral SPAM filtering could be in place, could be betterSearch options layout was better in the old versionsCalendar for other participants can act weirdLot of phishing can be made with it

Turan
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Universal Mailbox MS Outlook

Reviewed on 23/04/2023

Whether professional or non-professional, MS Outlook is much more than a mailbox that provides...

Whether professional or non-professional, MS Outlook is much more than a mailbox that provides solutions by controlling all your processes. It is a professional software that compiles, collects and organizes all mails in the digital world. In addition to all these, it also has a structure that protects my data in the background that it does not see on the forehead. I can access my e-mails instantly from wherever I want, and I can manage automatic e-mails when I cannot access them. Thanks to the quick rules, I can group or share the work plan. Moreover, thanks to its powerful reminder and calendar, I can manage my current agenda. Backing up my data to portable media has never been faster. Plugins, files are very simple and easy with just drag and drop.

Pros

With its advanced interface design, easy adaptation and transition to use is great. Ability to manage all my emails online and offline. Online instant access from anywhere I want thanks to local or cloud-based mail storage. Combining many features such as my mail, contacts, calendars, groups in one place. While saving time, the protection of all my e-mails is guaranteed with MS security. Thanks to its simple and useful interface, you can experience a fast and easy adaptation process. It provides time and cost savings thanks to advanced search, folder, archiving technologies and drag and drop methods. Plus 100% user satisfaction. The rules you create, spam protections, blocking or flagging technology also offer you another universal solution. It is also a great solution when it works together with other MS technologies.

Cons

Basically I can't find any description for MS Outlook to write negatively. In fact, the problems experienced in the past are completely resolved every day, providing a new user experience. It quickly adapts itself to the developing world. We no longer experience the problems we experience especially in the swelling storage area.

Thien
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The email software enhanced by the MS Office suite

Reviewed on 23/02/2023

Pros

Emails and contacts are synced seamlessly across my devices. Integration with other video collaboration and to-do programs is readily there. The price is also reasonable, given that I got it as part of my MS Office subscription.

Cons

Searching is not always exhaustive (this can sometimes be solved by trying a different keyword or weirdly enough, switching to the web version). Sent notification is pretty obscure. Very rarely, I send an email, believing that it has already been sent, only to discover the next time I check that it's still in my outbox.

Alternatives Considered

Gmail

Switched From

Gmail and Yahoo Mail
Jade
Jade
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Its still one of the things Microsoft do best...

Reviewed on 28/11/2023

Since launching my own small business, Office365 has been a product that offers consistent value,...

Since launching my own small business, Office365 has been a product that offers consistent value, reliability and without crazy price gouging. I looked at Google originally but this has been worth every dollar spent since I started.

Pros

Microsoft Outlook for Mac no longer feels like the poor cousin - its a full-featured, stable and secure email management platform and as part of the Office365 suite its perfect in my small business scenario. I have very few issues with it, and I know I can rely on it to keep my business communications well-organised and consistent.

Cons

The HTML formatting for Mac is still a fraction hit and its, but it does emails and email management well.

Alternatives Considered

Gmail
Maximiliano
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Microsoft is a fundamental tool

Reviewed on 30/06/2023

Pros

Lot of functionalities and good value for money

Cons

Not so easy to configure and sometime it gives unknown errors

Alternatives Considered

Google Workspace

Reasons for Choosing Microsoft Outlook

Company wanted to do that

Switched From

Google Workspace

Reasons for Switching to Microsoft Outlook

More industrial product
ABAKASH
ABAKASH
Overall rating
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Outlook Brilliance: Navigating the Digital Inbox with Ease!

Reviewed on 13/11/2023

Outlook is my email haven! Its clean design and user-friendly interface make managing emails a...

Outlook is my email haven! Its clean design and user-friendly interface make managing emails a breeze. The search function is a lifesaver, and organizing with folders is a game-changer. I love the prioritization feature—it keeps me on top of important tasks. However, occasional lags can be a downside, and the calendar sync could be smoother. Despite minor hiccups, Outlook is my go-to for seamless communication and efficient organization. It's like having a personal assistant for my inbox!

Pros

I love how Microsoft Outlook simplifies my email life. The inbox organization is top-notch; I find what I need effortlessly. The search and filter options are a game-changer, making it a breeze to locate specific emails. The prioritization feature keeps me focused on what matters most, ensuring I never miss important messages. Archiving and retention help declutter without losing valuable information. The user-friendly interface makes navigating a joy. Overall, Outlook is my go-to for a stress-free email experience.

Cons

Outlook can be a bit slow at times, and the calendar sync could be smoother. Minor glitches, but overall, a reliable tool for daily communication.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The problem with Microsoft is...

Reviewed on 08/04/2023

Pros

Office 365 works well, is reasonably easy to implement, and does what need it to do

Cons

Microsoft pushes all their new stuff on you. They don't advise you that there are certain features, improvements, etc. -- they install it without advising you. Example --Focused email. Woke up one day to find my email a mess. Had to figure out what the heck some MS idiot did to my system and change it back to how I wanted it. So I figured it out and fixed it. Then bought a new phone, installed Outlook, synced with my computer, and a few days later the Outlook on the phone has been messed with by MS -- They changed Outlook on MY phone without MY permission and made changes I don't want. This is 0 on a scale of 1-whatever. One has to use the tools that are available, and big companies like MS take advantage of that and complicate your life by pushing their "new stuff" on you instead of informing you and letting you decide what you want/need. All the mores self-centered and idiotic as they don't make a penny more off me, they just waste my time for nothing.

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software for working professionals

Reviewed on 04/09/2021

I am very happy with Microsoft Outlook. The web application is good but the windows application is...

I am very happy with Microsoft Outlook. The web application is good but the windows application is the best. I have been using it as my school account and now at the company. Overall I am very happy with the product. It's easy to use for anyone. You can simply attach pictures into the body of the email which can then be viewed by the receiver without having to download them first.

Pros

It's easy to use and setup. You can register your microsoft account, school email account, office account or any 3rd party account. When sending email with picture attachments, you can copy them into the text area and these can be directly viewed in the email body without having to download them to my machine. Also archiving is super easy with multiple options of applying rules as to which emails need to be archived. I used it when I was in school and now I am using it professionally, and I am happy with it.

Cons

I am not sure if this can be done but I would like to see email recall option if the reciever has not opened the email yet. This saves space on the cloud if I have sent a wrong email and need to correct and resend. Also, it would help in avoiding miscommunication since the old and erroneous email would be deleted from the inbox.

Tia
Tia
Overall rating
  • Industry: Mental Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy interface, reliable and our company's email system used for private healthcare communicati...

Reviewed on 09/02/2021

As mentioned, Outlook is our main line of communication for our whole agency that is 5,000 plus...

As mentioned, Outlook is our main line of communication for our whole agency that is 5,000 plus employees and thats not counting the numerous outside providers we communicate with, with confidence that our communications are secure and private, there are many features we use in combination with this program. It has been sufficient and reliable for our entire agency.

Pros

Outlook is the trusted software our agency uses to communicate very sensitive information about our individuals and their care, knowing it is safe and private. There are many features of Microsoft software that we use such as Teams, Calendar, SharePoint, One Drive to coordinate meetings and care for our individuals served as well as share many documents agency wide in one place for all to access. The interface is easy to navigate and learn, there are many little features to customize your profile, emails etc.

Cons

On some occasions we have had little difficulty setting our automatic response messaging when going on vacation or will be out of the office, it will say that the feature is on but when you send a test email from a co-worker's email it doesn't always work. Probably a glitch as it doesn't always happen, just on occasion. Other than that I have had no other difficulties using Outlook.

Aslam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Fast and reliable email service.

Reviewed on 20/07/2022

Overall very well performance observed for our organization through using outlook, friendly...

Overall very well performance observed for our organization through using outlook, friendly support and recommended for mail management.

Pros

The Outlook features and its user interface is just awesome, I like the new stacking option in the interface for important or emails with different categories. Easy to access the mail service and friendly support for customized subscriptions of the application. The scheduling option is quite good and mobile access of the mails is very useful at the times.

Cons

The looks and feel of outlook is very likeable but only thing i feel is for mobile application this could be improved and some more text formatting options could be included to ease the work even more.