Google Docs

4.7 (28,208)
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Online document creation and editing

Overall rating

4.7 /5
(28,208)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support Software
4.3/5

97%
recommended this app
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28208 Reviews

Amit
Amit
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Google Docs - Review

Reviewed on 27/11/2023

It is my go-to platform to create, manage and share documents. Have been using it from the past 3+...

It is my go-to platform to create, manage and share documents. Have been using it from the past 3+ years - highly recommend it over the Microsoft Word.

Pros

It is super duper user friendly, easy to integrate with other Google Apps/Productivity Tools, easy to share, store and manage.

Cons

Can be used online only. Need to add additional plugins for some basic features, like arrange bullet points in ascending order.

Alternatives Considered

Microsoft Word

Reasons for Choosing Google Docs

Microsoft Word was offline, expensive, and not easy to share.

Switched From

Microsoft Word

Reasons for Switching to Google Docs

Google Docs, as mentioned earlier, provided a similar look and feel but is free, easy to operate.
Mariella
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Definitely My Personal Favorite Google App

Reviewed on 01/06/2024

I really love and use Google Docs pretty much everyday, whether I find the need to do quick...

I really love and use Google Docs pretty much everyday, whether I find the need to do quick perusals in the stories I wrote or editing some documents which I can possibly do both online and offline. I really appreciate how I can definitely edit my documents offline and just have the changes applied once I am back online.

Pros

The first time I used this is back when I was a doing a paper with my classmates in my university and I appreciate how we simply don't need to justify our contributions because the history will simply show it. I appreciate it even more when I write my stories because I can even change the color of the paper that is said to help it easier to write even more. It is still my favorite Google App up to date and has never left my phone app list ever since.

Cons

There are honestly none because I truly love Google Docs and how convenient it is whether using it for personal purposes or even in professional matters. I love how it is pretty straight forward and you don't need to be tech-savvy to be able to use it.

Michael
Overall rating
  • Industry: Accounting Software
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Google Docs - It is what it is and it does pretty well, what it does

Reviewed on 12/02/2024

Amazing that we have such tools at our disposal. We can work on almost anything, from anywhere, and...

Amazing that we have such tools at our disposal. We can work on almost anything, from anywhere, and collaborate with anyone in the world. Obviously Google did not invent this concept but they are the #1, the go-to. Its really revolutionizing the way we all work together.

Pros

Just the simple fact that we live in such a time where geography doesn't make much difference at all when it comes to collaboration and teamwork, is amazing. I find myself being a big perfectionist in judging Google Docs negatively, instead of simply appreciating that we even have such technology.

Cons

The loss of cross functionality between versions of MS Office and Google, whether it's documents or spreadsheets. It is admittedly pretty great for what it is, but it still isn't standardized enough, in my opinion. Downloading a doc/sheet created using google, into Office, often ends in file corruption.

Justin
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Google Docs the practical resource

Reviewed on 05/08/2024

My overall experience with Google Docs has been quite positive. I liked almost everything about it....

My overall experience with Google Docs has been quite positive. I liked almost everything about it. The collaborative features make it easy to work on documents with others, and the ability to access and edit documents from any device is convenient. The wide range of formatting options and easy sharing capabilities are also big pluses.

Pros

I believe the most appealing aspect of Google Docs is its ease of collaboration. The ability to work on documents simultaneously with multiple users and see real-time changes is incredibly convenient and conducive to teamwork. Additionally, seamless integration with other Google services and cloud storage functionality are highly valuable.

Cons

I liked almost everything about Google Docs, but one thing that I found inconvenient was its limited offline functionality. While Google Docs does offer offline access, the functionality is not as robust as working online. It would be helpful to have more features available in the offline mode for times when an internet connection is not available.

Melissa
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Administrative assistant at my fingertips

Reviewed on 29/05/2024

It has helped me run my business. All of my documents look professional and I have gotten a lot of...

It has helped me run my business. All of my documents look professional and I have gotten a lot of good ideas from the examples and the templates they have

Pros

The templates and the suggestions when putting a document together have been very helpful.They really do have something for every business situation

Cons

It is very tough to speak with somebody.If you have a technical issue navigating through a problem is a bit aggravating.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Docs

If they can promote my business with my google business page i feel they are the best choice to help me run it.
Jamie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best folder and document management system

Reviewed on 06/05/2024

Google Docs is the best document keeper and creator. It has made it so easy for me to share folders...

Google Docs is the best document keeper and creator. It has made it so easy for me to share folders with clients and collab with them on their work - totally recommend.

Pros

It is so easy to share folders, whether that's adding others to it or sending people the link! I love how you can search the name of the doc on your search engine and it comes up! I think the best feature on google docs is how you can see real time updates from other people editing the document - it is so great for collaboration. And, I do not even need clients to turn in the documents to me - because I can see them! I also love how it saves all your changes live!

Cons

I have been using google docs forever and have no complaints.

Josh
Overall rating
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Essential Document Creation/Sharing

Reviewed on 20/05/2024

Google Docs allows me to do so many things in an easy, collaborative fashion. It's hard to think...

Google Docs allows me to do so many things in an easy, collaborative fashion. It's hard to think of a time when I didn't use it, but I know that my organization, productivity, and collaboration have all improved in that time. Google has done a very nice job with this product, and they are always rolling out new features and quality-of-life improvements.

Pros

Every single thing about Google Docs is collaborative, and that is a must-have feature nowadays. All work is automatically saved, the revision history allows me to look back through every single keystroke, and there are so many collaborative features that allow me to work with colleagues in a variety of ways. All documents can easily be shared, copied, and modified in quick fashion. I honestly like everything about this product!

Cons

There isn't much to dislike here. If pressed, I guess that I would say that there could be more template options to work with, but that is a very minor complaint. Everything about this product seems well thought out.

Juan
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

No more Lost Docs

Reviewed on 08/02/2024

It has made my work as a writer easier and safer. I can have everything in Drive and not be afraid...

It has made my work as a writer easier and safer. I can have everything in Drive and not be afraid of losing any data. It has the history of the changes I have made to each of the files. It keeps my comments and notes, too.

Pros

What I like the most is that the document auto-saves, and if anything happens to the computer or any device I am working on, the file will still be in the drive. I won't lose it.

Cons

There is one little thing I still don't know how to do, and it is to activate a dark mode in which the page turns black.

Jeff
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Google Docs For Schools

Reviewed on 12/02/2024

I have used Google docs for a very long time , its updated a lot , changes are well though out and...

I have used Google docs for a very long time , its updated a lot , changes are well though out and little to no down time.

Pros

The best points are the easy download in many formats old and new , very good for schools eith a mix of technology, as most do.
Another great feature is the speed of search fuctions and the very easy drag and drop of documents

Cons

I wish google docs had more options and tutorials for clients and wasmore insync with google classes , which i also really like using.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Can't think of any other better free alternative than Google Docs

Reviewed on 11/02/2024

Totally satisfied and I will continue using it :)

Totally satisfied and I will continue using it :)

Pros

It's free!! And of course it's owned by Google... So you can easily vouch on it's quality.. Besides it's an excellent free alternative for MS Word and due to it's online nature it's easier than ever to share the docs with your peers & friends.

Cons

Use Interface could have been a little more better

Daniel
Overall rating
  • Industry: Utilities
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Google Docs -A work of art

Reviewed on 26/11/2023

A brilliant piece of software that keeps getting better and better. At first I was mindful to make...

A brilliant piece of software that keeps getting better and better. At first I was mindful to make the change and was hesitant to use the software. Over time this has become a firm favourite and will likely continue to be for many years to come.

Pros

Google Docs delivers a great comprehensive package at zero cost. The ability for this software package to work easily across platforms and be so easy to use everyday has been a major plus and is why this is used on a regular basis to maximise output of my colleagues

Cons

There needs to be a tutorial package on the systems showing how to get the basics and most out of the system. For those who have used rival systems before it can take a while to adapt to the new system.

Alternatives Considered

LibreOffice and Microsoft Excel

Reasons for Choosing Google Docs

Free to use software over paying a yearly fee to use. Massive saving potential

Switched From

Microsoft 365

Reasons for Switching to Google Docs

Free to use software suite over costly software suite.
Stella
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Critical in the work I do.

Reviewed on 27/11/2023

Critical to my overall job and role at an educational institution.

Critical to my overall job and role at an educational institution.

Pros

I can organize and share in Google Drive. I can also customize editing vs. viewing rights.

Cons

Sometimes I have trouble finding docs if I haven't organized them well. I appreciate that there is a feature that informs of recent documents that you have been editing.

Reema
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Literally the Best Word Processor

Reviewed on 27/11/2023

Again, made my life so so much better at work. I can't imagine a world without it now.

Again, made my life so so much better at work. I can't imagine a world without it now.

Pros

I think you probably have to live under a rock if you don't know the gist of how Google Docs works, but I love Google Docs and use it for everything at work. I work remotely and often need to have a number of staff work on numerous reports at once. Google Docs is seamless for collaboration, if someone messes up you can always go into the history and fix it, and sharing is easy. Additionally, the @ feature where you can assign a comment to a coworker is the best thing ever invented. Microsoft is trying to replicate, but their online sharing is such a mess compared to Google Docs, and their products are way too complex for the output they give you. I swear by Google Docs and Google Sheets at work.

Cons

The only thing Microsoft has over them is the spelling and grammar tool. Google's unfortunately is subpar at best. Whenever I need to do a grad school project, I literally type the whole thing in Docs and export it to Word just to make sure the spelling and grammar is up to par. I would love to not have to do that anymore, and I can tell they are working on it. Once they figure out how to improve that, Google Docs will be a perfect product.

Maggie
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Google Docs

Reviewed on 27/11/2023

Overall google docs is very useful and once you are familiar with the differences between google...

Overall google docs is very useful and once you are familiar with the differences between google docs and other office products it could be very user and earth friendly.

Pros

Some great things about google docs are the various editing features and sharing abilities.

Cons

Not all options that are available with Microsoft word are offered with google docs.

Shivam
Overall rating
  • Industry: Farming
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Google Docs review

Reviewed on 13/02/2024

Pros

Its cloud-based platform ensures accessibility and ease of use across devices, enhancing productivity and teamwork.

Effortless collaboration and cloud-based accessibility streamline productivity in Google Docs.

Cons

some users may find limitations in formatting options or offline functionality compared to desktop word processing software.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great for on-line/ documents creation and/ or collaboration

Reviewed on 07/05/2024

Excellent tool for document sharing and/ or dynamic and secure collaboration.

Excellent tool for document sharing and/ or dynamic and secure collaboration.

Pros

The on-the-go collaborative features are easy to utilize. You can make sure the right people (access management) has the right access level (edit, comment, read-only) so they can meet the objectives. Not having to think "what is the right doc I should access?" is just great. There will be only one single document to access, and one single online version for everyone.

Cons

It might be a bit complex to structure the text/ tab/ formats. As a user, it may take a bit longer than with the traditional MS Word.

Kalina
Kalina
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Maintain Documents and Files With Google Docs

Reviewed on 06/06/2024

Overall, one of the best storage sites for my files I have ever used. A must try for anyone,...

Overall, one of the best storage sites for my files I have ever used. A must try for anyone, business or not.

Pros

I would say the things I like most when it comes to using Google Docs is the storage your get to keep your files, the simplicity of navigating the site and the pricing.

Cons

I don't have any negatives to say about Google Docs.

Lucien
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Google docs is a strong accessible tool but formatting is falling behind other platforms

Reviewed on 23/05/2024

Google docs is a critical tool for company wide internal collaboration but the formatting is not...

Google docs is a critical tool for company wide internal collaboration but the formatting is not powerful enough to contend with ClickUp or Notion.

Pros

Google docs is so easy to implement across a company because of the familiarity of the tool and also the company-wide access to google suite. The implementation is so easy and the cost, compared to other tools, is very affordable. The ability to make edits to be suggested is a strong feature and collaboration/commenting is powerful.

Cons

The formatting of Google is really falling behind platforms like Notion or ClickUp. With these modern doc tools you have the / button which pulls up an extensive list of commands making formatting incredibly easy. In addition, you can easily embed videos and other embeds into tools like Notion. I have found it very frustrating after becoming proficient on tools like ClickUp docs and Notion.

Jaidus
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Google Docks Review

Reviewed on 04/09/2024

A wonderful experience, great quality and it's a app that I will use until I can't anymore!

A wonderful experience, great quality and it's a app that I will use until I can't anymore!

Pros

I use it all the time! Its easy to open files! It allows special features that make it easier to write and save documents! I like to change the color of the page I'm using! Helps with grammar and spelling, and so much more!

Cons

It froze on my phone a few times but no big deal, still accomplished a lot!

Chris
Overall rating
  • Industry: Insurance Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Google Docs

Reviewed on 30/07/2024

Overall Google Docs is the best alternative to Microsoft Word and is free. Is easy to use and...

Overall Google Docs is the best alternative to Microsoft Word and is free. Is easy to use and document management is easy because all data is stored in the cloud.

Pros

One of the most important features for me is that it is a webapp, is easy to access from any device without having software installed on all devices and paying more licenses. It works very well and is fast.

Cons

When importing a Microsoft Word document, the formatting is gone; you need to format again in Google Docs.

Lee
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Google Docs

Reviewed on 22/07/2024

Even if free and only web-based Google Docs works exactly as the paid version of other document...

Even if free and only web-based Google Docs works exactly as the paid version of other document managements/creatiion apps. It is integrated in Google Drive wich makes documents management and storage easy and secured.

Pros

Google Docs is the free alternative to Office pack from Microsoft. Using web-based apps is great because all the documents are stored safely in Google Drive and are available from any device, sharing, editing and updating them when needed. Another great feature is that is easy to share and giving permissions for editing or viewing to other colleagues.

Cons

Sometimes is hard to format the documents when they are imported.

Tom
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Google Docs - A great collaboration tool!

Reviewed on 26/07/2024

I use Google Docs weekly and with a large majority of my clients. It's a welcome tool that brings...

I use Google Docs weekly and with a large majority of my clients. It's a welcome tool that brings ideas and productivity together at a faster pace.

Pros

Ease of use and the ability to connect remotely with clients and colleagues.

Cons

Document management can be cumbersome and non-intuitive.

Joelle
Overall rating
  • Industry: Animation Software
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

I Love Collaborating over Google Docs

Reviewed on 27/11/2023

I love using google docs for collaborative projects, or even just smaller file sharing. I still use...

I love using google docs for collaborative projects, or even just smaller file sharing. I still use other programs when creating personal documents, but Google Docs is a great tool to have in your toolbelt.

Pros

The file-sharing features are the main ones I look to when using this program.

Cons

I can't think of anything at the moment. It's a solid program and the free version already comes with everything most people will need.

Angela
Angela
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Google Docs Keeps Me Organized

Reviewed on 26/05/2024

My overall experience has been amazing I don't know what I do without it it's one of the many...

My overall experience has been amazing I don't know what I do without it it's one of the many things that keeps me organized in this crazy technologically savvy world.

Pros

And what I like most is the fact that Google docs is basically the same thing as Google Word they do pretty much the same thing, so it gives me another option when word isn't working for me.

Cons

My least favorite thing about Google docs is that sometimes it's hard for me to find things that I've recently saved to the folder

Mallex
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

My Experience with Google Docs

Reviewed on 30/11/2023

All in all, Google Docs is the best word processing tool that I can always use to curate any...

All in all, Google Docs is the best word processing tool that I can always use to curate any document whenever I need to do so.

Pros

I like Google docs it's offline and online capability, I can even use it in my phone and curate a document as if I use it in my laptop. The ability to save my docs in the Google drive directly really found me well.

Cons

Some features like saving document into different formats like PDF do need an internet connection to function. This doesn't finds me well since I'm not always in the internet connection when working.