Verizon Connect Reviews

Offers quality service to its customers while maintaining a good attitude.

Everything was fine to me, I haven't noticed anything negative about it yet.

Verizon connect was very reliable and I did not notice any dead zones are areas where it would not update or I could not follow the GPS.

While there were no dead zones that I noticed there were some places that it seemed to lag and did not update at the 30 second rate that it did most of the time.

Verizon connect it's one of the most accurate GPS tracking programs I've ever used. It allows me to keep track my employees as they are in the field to ensure their safety which is my number one goal

There's nothing I did not like about Verizon connect this is an amazing program and I highly recommend it

The ease of use and the ability to administer my personal cell used for business as well, for on call weekends.

The limits on dates for payments and the speed that payments get taken when I set them up, like let the check hit first, jeeze.

verizon connect is quick and reliable whenever we need to communicate as a team in our company.

there is not many things I do not like about verizon connect. Its great

App works great never have a problem with it

I do not have any negative to say about it

Verizon Connect is a great service for businesses of any size to manage their internet services.

The set up of Verizon Connect is a lengthy process but worth it once completed.

Great asset tracking score for fleets of vehicles.

There were some connectivity issues but that was probably more on the location of the asset.

I liked the ease of how I could track company vehicles

I have never had any bad times with this app

I would have liked the free month, if they would have sent us the correct equipment, but it took nearly the whole month for them the figure out that they had sent us the wrong boxes.

The Customer Support is a joke. Out of the 100s of phone calls that my brother & myself made to them, I found 1 that actually took the time to look over the account & he was the one that figured out that we were sent the wrong equipment. Then once we got the right stuff installed, they worked for about a week & then started dropping the signals & not keeping track of out trucks. When we called to complain about it, we were told that they just wanted to fix 1 piece at a time, instead of fixing all 4 boxes that were having issues.

I love the security of knowing where my drivers are, how long they've been driving, and knowing that our vehicles are secure as well.

Nothing. I couldn't imagine managing my fleet without it.

Great service for the last two years with no issues or complaints.

The price could be a little cheaper and more friendlier for the consumer.

Nothing really it always lagged on info.

Realtime information was never reliable.

What I like most about Verizon Connect is how easy it is to manage all daily operations in my office.

There is nothing I currently have found that I dislike about Verizon Connect.

Tracking vehicles is easy. Can see where, when and how fast they are going

Equipment disconnects from the tablets too often leading to having to replace equipment. Customer service is something to be desired....departments do not communicate well with one another and it takes forever for someone to call you back.

It updates very quickly where driver locations are.

There is nothing I dislike about this product.

The service is perfect… signal is always strong

Actually there’s not a thing I dislike about Verizon

We like Verizon Connect because it allows us to easily track/manage our vehicles and our crews. If we cannot get in contact with a crew, we know exactly where to find them which is super important when you are working with such dangerous materials every day. If there happens to be an accident, we can easily locate the crew.

This isn't really a big "negative" but it did take some time to get used to the application. For some it was hard to navigate.

We no longer use Verizon Connect however they did have features that we found resourceful (customizable alerts and gps tracking)

Customer Support. We went through several representatives assigned to our account, and each one was very difficult to get ahold of. They were not responding to our requests to get devices for new trucks, etc.

Verizon Connect is often appreciated for its robust features and functionalities, especially in fleet management and telematics.

Some users have noted limitations or usability issues with the mobile app, such as occasional glitches or a lack of certain features compared to the desktop version.

Ability to see where vehicles were. Ability for AUX alerts

Nearly everything, but mostly management.Billed for callouts in the beginning by technicians even when they were seen on CCTV not knocking on our entry.Billed for cameras before they arrived in Australia for 5 months. Only offered credit. When credits where up they cancelled my account for non payment. Advised someone hadn't noted I was thousands in credit, but when that was exhausted. Let Direct Debit off. Never received invoices.Vehicles had accidents, no vision triggered even though tracker came up as harsh event. Asked to cancel as its a waste of money. Was given a 20000.00 pay out invoice.Had more incidents not recorded. Threated legal action. Advised they would cancel. 3 months later and subscription canceled still getting direct debited now have $5000 cancelation bill.

GPS Dasboard Page, something we used daily

Customer support is horrible! Always got wrong trackers installed, billing was incorrect as we never recieved ordered trackers. Each additional tracker/vehicle locks you into another 3 year contract so I had like 5 contract end dates that I wasn't able to get out of, so now i'm stuck for the next 3 years and will not be able to add anothers to this sytem if I want to move to a competitor. Waited 2 weeks to get a clear answer on what my cost per month was; still waiting over a month to get a negotiated buy out for the rest of the contract. Stay away!

It is very convenient and easy to use for me

There was nothing I did not like about it

It’s nice to keep track of our installers on different job sites.

Sometimes the location is off by a few minutes.