Brevo Reviews

The most about Brevo I like the easy way to build up a Form for Newsletter entries and make a quick landingpage out of it. For many things it is the first best way to make it easy before you design a landing-page for longer purpuse.

In some parts it could be easier. I would like to edit the Double-OPt-In-Side with one klick in another tap, while I'm creating a Form.

This platform allows me to send my business correspondace freely without any interferance. It allows me to quickly schedule campaigns and target groups.

I think the email designer could be a little more user friendly. I find that it glitches and freezes frequently. I also feel like that designer is rigid and doesn't allow for completely free design abilities.

Brevo offers really good pricing. Their customer service team replies quickly. I've tried many different platforms over the years and I am happiest with Brevo.

Their platform is mostly intuitive / user-friendly, but there are a couple things could be even more so. No doubt they'll continue to perfect their functions.

The simple and user friendly interface. Being able to duplicate campaigns, create your own sub page and manage contact is a breeze.

Don't see any significant ones yet. I would certainly prefer not to have my inbox flooded with auto reply emails every time a mailing goes out as we send to a very large volume of clients and it can be cumbersome to comb through each.

It is very easy to use. Beautiful templates. Reliable- no mistakes over the last 4 years. Although we are lawyers, we manage to use it weekly very effectively. I can't imagine my life without Brevo.

- I can't use my unused credits any more
- It is not very easy to clean up my contact list and remove some contacts

I appreciate the simplicity of creating campaigns. The straightforward process allows me to quickly convey the message I need to get across. This efficiency helps save time and ensures that my campaigns are launched without unnecessary complications. Additionally, the reports provided are clear and easy to understand, which makes it simple to analyze performance and adjust strategies accordingly. Overall, the user-friendly approach and transparent reporting empower me to focus more on the core content of my campaigns rather than getting bogged down by technicalities.

It's not a unique problem for Brevo, but one thing I dislike is that the statistics for sent campaigns are not entirely accurate. This issue is common among all providers. While the platform itself is user-friendly, the inconsistency in data makes it difficult to fully trust the campaign performance metrics. It’s an industry-wide challenge, but it’s still something that affects the overall reliability of email marketing tools.

Brevo is one of the only providers offering free SMTP with a generous limit! With a free account, you can do a lot of things. I've never had any issues with Brevo, and I say Bravo to them for never changing their pricing for free users.

I find it a shame that you can't have a single account to manage multiple sites. I would've liked it to be a bit like Cloudflare, where you have one account and can add as many sites as you want, and go premium either for all the sites or per site. Because right now, I have to create a separate account for each site, and it’s not practical.

Value for money is excellent, the customer support is great and it is really easy to create excellent-looking campaigns, the templates are nice and there is room for lots of customisation.

I wish they had more functions to separate mailing lists, with the ability to create different brand libraries and have them assigned to certain lists. I run multiple campaigns with different brands and having to re-do the brand library every time is frustrating.

>Simple to use platform
>Quick response from support when I had a question
>Reporting and dashboards are really good
>Social shareing
>Help tips everywhere incase you are unsure how to do something.

>Doesn't have tracking on social shareing yet but they said they'd let the developer team know so it may be coming
>The Social shareing link is huge, would be good if it could be shortened

Generally has good email deliverability rates. Wide range of features: email marketing, SMS marketing, live chat, CRM, and marketing automation.

Customization options are limited if you've ever used other popular services then you might be disappointed. There were occasional technical issues that are annoying to have to deal with and try to get customer service help on. And most of all it can get expensive when you scale your list.

Interface is very easy to use, the price is quite competitive, and it includes advanced automation.

The email campaign editor could include more features, and the advanced automation features are not very easy to learn.

The ability to examine contact-specific metrics from email campaigns, such as who opened the email, who didn't, who clicked on the link, etc., is one of my favorite features of this platform. I can also see how well your campaign is doing because it automatically tracks its results. When it comes to email templates, you have a lot of choices. I like how easy it is to change the layout, color scheme, fonts and backgrounds. The interface is intuitive, and your work is saved in its current state if you need to pause in the middle of the process.

Creating an email may require some graphic design skills. Sometimes it's more trouble than it's worth to drag and drop a bunch of images into the template. The mobile responsiveness is amazing, but there is room for improvement.

Allows graphic designers to create visually appealing email campaigns easily, with pre-designed templates and a drag-and-drop interface. The integration of email marketing with CRM features enables designers to understand their audience better and personalize design elements for higher engagement.

The design capabilities can feel limited compared to more advanced design tools like Adobe Creative Cloud, especially for more complex, custom designs. The reporting features could also be more detailed to provide deeper insights into how specific design elements are performing.