Slack Reviews

The options of private/direct group conversations and public and private channels make the various types of cross-team communication most companies need so simple that it's hard to remember how we got anywhere when relying on email.

As a personal favourite feature, the option to upload custom emojis makes messaging easier, not just for fun but in the cases where logos/symbols can be easily understood by everyone, it makes quick shorthand.

Someone who reccomended this product did warn to be careful that it may take over our lives, and they weren't wrong! Through no fault of Slack , the ease of adding channels, setting up groups etc does admittedly add to the noise that can sometimes be a distraction.

The Slack call quality can sometimes be unreliable and audio quality isn't amazing.

Slack’s goal in life imo is to bring all communication channels into one place. I used Slack when getting my Master’s degree in Applied Data Science online. Getting a Master’s degree online, although now very common, was still very daunting. I quickly found Slack to put my concerns of remote learning at ease. Thanks to some diligence on the university’s side, they set up Slack to very seamlessly structure and manage all conversations by making devoted channels for each course as well as more general use channels like “Admissions” and “Office Hours”. Slack’s UI is very easy to understand, and it keeps the natural chaos that emerges from lots of conversations and sub-conversations at bay.

One disadvantage of Slack is its pricing. While Slack does offer a free plan, it is limited in terms of message history, storage, and integrations. If you want to unlock more features and functionality, you'll need to upgrade to a paid plan, which can be quite expensive. In comparison, some competing tools, such as Microsoft Teams, offer more affordable pricing options. While Slack is an excellent tool for team communication and collaboration, it does have some limitations when it comes to project management. Although Slack does offer some project management features, such as the ability to create to-do lists and assign tasks, it is not as robust as dedicated project management tools such as Asana or Trello.

Slack can be considered as a project management tool. Slack provides both mobile version and desktop version applications where the mobile version is installed in the mobile phone so that whatever may be the situation user may not miss any important information about the project instantly. While the desktop version helps to transfer files of the working project easily while working on the project. Slack provides the facility to share the files, folders, audio and video clips, links. there are private and public channels in slack. Users can be added to these channels and if the users prefer they can have their own personal chats through slack. The emojis, stickers, GIF are also added In Slack to provide better user experience and attract the users with its familiar look to most of the social media or texting apps.

In order to use Slack users need to have a proper network connection. Without proper network coverage, Slack won’t work. Sometimes messages won’t be delivered to the other side after a selected time(10 PM). Unless the user sets his or her state into active user won’t receive notifications after 10 pm. If the state is away then the messages sent after 10 pm won’t be delivered till the next morning. Because of this sometimes users may miss some important messages. It is both an advantage and a disadvantage too. There is no mechanism to know whether the receiver read the message or not once a message is sent. The sender has to wait until other messages come from the receiver acknowledging that the receiver read the message.

The tool can be integrated with several other tolls such as dropbox, shared drives and other platforms

The tool can be made more customisable and more cheaper, otherwise a great product to use.

Slack call is the feature which I like the most about slack. We don't need to schedule it like in google meetings we have send an invite. Here if we want to connect with people who are online that particular time we can just connect with then. It's a time saver.

The calls with multiple attendees is very difficult to start and also we can't hide our background. Sometimes while working from home we don't want to show our house so that feature can be improved. Also there is no way to record the slack calls.

As a Slack user, I appreciate:User-friendly interface: Slack's easy-to-use interface allows for efficient communication and collaboration.Integration with other tools: Slack's seamless integration with other platforms streamlines workflow.Collaboration features: Screen sharing and video calls improve remote teamwork capabilities.Overall, I appreciate how Slack has streamlined our team's communication and collaboration, making it easier for us to work together efficiently and effectively.

One of the things I like least about the platform is the potential for information overload. With so many channels and conversations happening at once, it can be challenging to keep up and stay organized. However, utilizing Slack's customization and notification features can help alleviate this issue.

As long as you've used tools like MSN, AIM, or Facebook Messenger before, you'll be able to pick up Slack in minutes. That makes it a super valuable tool, since deployment is so easy.Creating channels to manage the communications of multiple teams across different topics and projects is incredibly valuable — it keeps communication from getting too messy.Slack integrates seamlessly with a ton of super valuable apps, including Asana, Google Drive, and Google Calendar.

One of the unfortunate drawbacks of Slack is it's created an entirely new problem in replacing email; too many notifications. I personally keep Slack off of my phone, since I know other folks have trouble dealing with so many notifications. This might be less an issue with the tool itself, but rather with the tool category. Be mindful that you'll need processes around this stuff if you use Slack or one of its alternatives.

What I like most about Slack is that you can create channels so different teams can collaborate and keep communication about a topic or report issues and everyone can be informed instantly. You can also create a huddle to meet immediately for quick discussions. I also like that you can add reactions to messages, it's a fun way to communicate. Overall it's a very friendly and useful application.

Sometimes the mobile app shows that you still have unread messages from a channel when you already read all of them. Huddle can be improved.

In daily work, it has proven crucial for coordination and communication. We have used it on a number of projects, and it has aided with file sharing, task tracking, and constant communication regarding project status. We can share pictures, gifs, and remarks about the news or current events, which keeps us informed and enhances our working atmosphere.

Important communications may get lost in a sea of chats due to the sheer volume of notifications and messages users receive. Except that, I have no issues. It is neat, simple, and appealing to the eye.

Slack's usability and comprehension are crucial. Teams in the office, in my opinion, seek to do too much, whereas Slack just ensures that talks are open, clear, and current. To keep team interactions organized, the ability to flip between private messages, public channels, and closed channels is quite important. Slack is used for all internal communication, while email is used for all external interactions, and it works well.

What I dislike about Slack is that it may be overwhelming because of the large amount of notifications, messages, and discussions that can occur on the site. It may be tough to keep up with all of the notifications and discussions, making vital information easy to overlook.

Slack is a MUST for remote workers. The ease of setup makes it fantastic. The ease of use makes it phenomenal. The ability to collaborate and work together, to chat and have water cooler talk when your team all work in separate locations, is priceless.

One thing that I appreciate: slack allows you to customize your away times and notification snoozes. It's a really pleasant experience, and its notifications are similarly "unfrustrating." There's nothing quite like being interrupted by an annoying noise or a badge popping up somewhere in your periphery when you're focusing on something difficult, only to be totally distracted. I also appreciate that you can bypass snooze settings for those moments where urgency is actually necessary (hint: it never is ;) ).

Next: I appreciate that slack doesn't make sharing documents needlessly complicated - why add extra bells and whistles you don't want or need? It's easy, collaborative communication and document sharing for people who want it.

The best part: slack keeps me in touch with my colleagues. I know that sounds stupid, since it is a COMMUNICATION TOOL, but it really does. It keeps our lines of communication open, obviously, for discussing work projects and tasks, planning and checking in, etc. Above that, though, using slack also means we work on building our interpersonal relationships, meaning we become better at communicating with one another over time. I really appreciate that. Thank you, slack!

Honestly, I cannot think of anything I dislike about slack. I guess if I had to grouse about something, it would be that the "generic" icons (when you don't upload your own photo) have changed a few times, and I liked the original ones best.

Can I just add that if that is my only complaint, they must be on to something?

It is extremely easy to use, there are many bots and tools to customize your workspace, and the actual communication tools are superior to the ones offered by Google and Microsoft. For example, the ability to thread conversations, easily set reminders about messages, and other subtle things add up to a much better communication system.

I have experienced no major negatives as a user of the product. Depending on the number of users in your organization, the monthly cost will start to add up but I think this is similar to their competitors unless you're already paying them for other services that include something like Microsoft Teams, for example.

Slack gives users and business the ability to communicate on a platform that doesn't feel to formal like Microsoft teams and it great for the Gen Z/ Mellinial generation of workers. This is importanat because I believe flow of work is also correlated to work habbits. The user experience is flawless for chat and it also create the ability to easily make channels with persmissions like flipping light switch.

I think one of the cringiest problems with slack is the inability of having a lightweight screenshare and the ability to not have dropped calls. There are many scenarios where we had clients or even our own team meetings struggling to have everyone on the call in sync. It has been a pain so we ended up using Zoom for group calls. We wish Slack didn't have this problem in the first place.

I can create message channels and control or monitor who is in each, settings can be changed to public or private. Individuals can message privately too. I like how the channels are displayed I can find any of them quickly. Video calls can be created without leaving the messages screen. I can usually see and hear everyone clearly.
Links open in the app and when I send photos and videos all load quickly.

All of the messages aren't saved and I wasn't able to find a way to change the setting. I have had to save folders full of screenshots incase important messages get deleted.
More value for money and less taken out of the lower price tiers would make Slack better too.

Slack enables structured communication within and across working groups (protest planning, tech, outreach, lobbying, etc.). Having access to all relevant streams of communication in one place (that isn't the personal messenging app) is crucial to maintain any semblance of structure.

It took some time to figure out proper ways to handle our most common workflows with or without bots and integrations (eg. voting, scheduling). Integration with our knowledge base app, Nuclino, remains barely functioning.

Ease of real-time mass communication while at the same time enabling group convo, closed/hidden group convo, and 1 on 1 communication.

The constant bombardement of msgs that are not applicable to me from various groups im in. There should be a display to notify others of how I'm recieving msgs in a given timeframe

Slack is hands down my favorite way to keep productive up, communication lines between teams clear and more concise, and as a way of messaging back and forth in a pretty straight-forward, not super distracting way.

There is not really a complaint I can think of in regards to Slack. I have never had a real issue with it in my 8+ years of using the application.

Slack helped provide a collaborative workspace for our multiple offices. We were able to create channels to help teams have a space to store and share their ideas with one another. It also made passing out updates to certain groups of people or offices a lot easier/more efficient than through email. The Slack calls are also a great feature!

One of my few complaints would be that a lot of times I have to refresh the app in order to see updated statuses. There has been a lot of times I have been waiting for someone to get out of meeting or off of a call only to later realize they have been available for awhile and the app just wasn't showing the updated status.

Slack is an easy to use collaboration tool. I can have 1:1 discussions, create channels (public and private), share documents and images. We also leverage the integration capabilities to connect with other applications in our tech stack.

Slack enables people to digitally barf all over the place. There are those in our org who understand there are certain protocols, etiquette, do's and don't's. There are others who use the @channel or @here for every message and they are spamming numerous channels with their nonsense. And there are others who communicate completely with emojis and gifs. Maybe there are backend settings in Slack today that aren't being used by our site admins, but there really should be some proper training so we dont have to sift through so much noise to find relevant bits of communication.

I love that almost any service can send notification through Slack either directly or with an integration tool. Jira ticket creations get alerted in specific channels based on project/issue type for example. And Slack can be used to create polls, set reminders, etc. The sidebar organizes your channels (which can be public or private) as well as your DMs (which can be with 1 person or a group of people). The search function is neat, and channels/DMs can be searched/saved/archived/etc.

Ok, the downside can be astronomical- but it can be controlled with good administration. Slack can easily get out hand with multiple channels that confuse standard-authoritative messaging, and if the channels get too numerous then Slack monitoring can become a very distracting activity (so make rules on channel creation). Similarly, the flexibility of Slack can lead to a wide range of input from folks (GIFs, emoji-reactions, etc.).

Useful, have a lot of features, making video calls, file sharing, adding bots etc. Product supported in variety of platforms, which is nice!
Macos, Windows, Linux, IOS, Android, and Web.

First of all, the product uses a lot of computer resources, which makes computer really slow. Especially having GIF emoji's in chat, even if the product in the background, uses a lot of CPU resource.
Second problem is about the video chatting. I started my job with an old Macbook, which is fine for most of the time. However, if I would want to make a video call/meeting with someone over slack, it is almost impossible to interact with my computer. I do remember myself asking the person that I'm talking, lets switch to Google Meet and continue from there, since I can't show what I need to show on my screen.
Third one also related to video chatting, drawing to someone else's screen is really good feature, I like it, but if the person you are drawing in their screen Zoomed in their Slack Messages, lines are not properly drawen in their screen. Slack dev team should calibrate that.
About getting calls, it rings all devices that you have logged in at the same time, which is annoying. there should be a feature, "Last/Mainly used device should ring first, if there is no answer, other devices can ring after 10 seconds or something." Because sometimes I even answer my call from my computer, but my personal computer still ringing, and the person who is calling me, also annoyed by that loud ring tone coming from my other computer.

I've been using Slack for over 5 years now, I liked it. But for the past 3 weeks, with the pandemic outburst, my organization switch to a full work-from-home environment, and Slack has been a game changer for our company. The thing I love with Slack is the integration of your whole work ecosystem within the app: you can attach your G-suite credentials, and Slack will send you reminders for your next meeting, with a direct link to the Google Hangout URL if your organization uses it. Now that we need to have all our standups and daily meeting in an on-line form, this feature has turned to be a real boost in my productivity. You can also see the status of your co-workers, if they're available or already in a meeting. And if they are, you can leave a message on Slack, they will respond when they can in an asynchronous way.

The learning curve is a bit steep as many shortcuts and integrations are not necessarily very intuitive to learn. Also, there is a risk of being overwhelmed with a multiplication of Slack channels you can subscribe to, and getting too many notifications that can become a distraction. But that's the flip side of having a central tool for all your online collaborative work.

Uptime: There have been so few service interruptions in the last year. I can only remember one service interruption that has affected us where general functionality was unavailable for about 45 mins. Obviously 100% uptime is preferable with any software, but I'll accept 99.999%.

Fun: Slack feels fun to use and I'm not ashamed to say that otherwise boring conversations are elevated in their level of fun because of Slack use. Slack, for me, really evokes some of the early days of IRC, YIM/AIM use with the plethora of available emojis, shorthand, gifs, and so forth.

Flexibility: Need a new channel to discuss the latest project? It takes 20 seconds to create. Need to integrate with X service to fill Y business need? No problem. Need to set up a bot to help keep track of Z issues or to spin up a new QA database series? It can do that.

Navigation: Navigation takes about a week to learn, but becomes such a seamless part of your experience with Slack, especially with keyboard shortcuts. Channel hopping is easy, DM hopping is easy, thread creation is easy.

Cry Wolf Effect: The larger your organization, or the chattier your employees/co-workers, the less productive slack can become. Sometimes you really need to be in a channel because of its important messages, but if your teammates are blowing it up with cat gifs it becomes white noise. This sets up the "Cry Wolf Effect" whereby posting abuse means you are never sure if the channels that are important ever have anything important going on in them. So, unless you constantly check them it becomes fatiguing really quickly. Yes, one simple solution is to set up a dumpster channel for the white noise, but its really easy for that to leak into important business channels unless everyone agrees to a standardized code of posting behavior and rules.

It's so easy to set up an account, add your teammates, create your channels and assign/amend and remove access for who can see what. Also found loads if integrations with other software packages useful. I didn't much like the browser version but the desktop and mobile apps work a treat. Being able to set 'out of office' or 'end of day' do-not-disturb times really helps you to not get woken up in the middle of the night by Dave who had a brainwave on how to better stack the free peanuts in the break-room (we all have a Dave).

I initially had a bit of a blond moment (is it politically correct to say that? Gulp) when I first started using the web version of the app. I didn't really like it and it took me a while to figure out that there was in fact a desktop and mobile version that were much nicer to use (as mentioned in the Pros section).

Slack software is very easy to use and cloud sharing is too amazing of this software. Slack software is great for the audio and the video calls. The most favorite thing about this software is that it has the superb features with the great ability. I can also share the important information with anyone in a more efficient way. The another benefit thing about this software that provide us is that it is the best for the fast conversation with our friends and colleagues. I would recommended this software because Slack software is highly productive with the lots of good tool and features. For us, it is the best communication and the great video calling software. It really helps me in a ll of my business meetings. Moreover, it always provide the great customer services for its users. We can always handle all of our conversation in a group video chat in a best manner.

The great disadvantage of this software is that sometimes with any internet connection, it makes our communication so difficult and harder. Moreover, there are some features that are missing in the Slack software. So it should must enhanced the quality of its features. The another problem that we faced is that sometimes we cannot fast conversation in a group video chat, because of some internet problems. For the new users, it is so difficult of us to use it more properly. Otherwise, it provide the great conversation for the audio and the video calls.