Buddy Punch Reviews

I love being able to punch in and out from my phone. It's super easy to use and user-friendly as well. Compared to other programs like Peoplesoft and corporate software, this is the best I've seen. It's simple and can still get the job done.

My only issue is that it loads a bit slow while logging in on my phone. Other than that, I have no complaints!

I love how easy it is to access help on any aspect of using the software. You can do their chat and they respond almost immediately. They will even help fix anything from their end if you need the help. I love the facial recognition feature and other features that are offered to ensure that your staff is on the job site in order to sign in. I like how easy the PTO requesting is for the staff and for admin to approve. It's a little bit of work trying to get all of the PTO hours in for all employees, especially if they work different hours and have different PTO hours, but the team at Buddy Punch are always available to help with questions. That is one of the things I think are most important- the great customer serivce. The accessibility to actual people can help is valuable.

I would like to see more options for PTO reporting. I feel that the report for overall PTO has too much info. I would like to see it have an option where you can check off which items you need in the report and then produce the report from what you actually need. It is hard to manage what they offer. This causes me to need to go into each staff account separately to report one by one.

The ability to control what employees are able todo like adding time that was forgotten some employees require an approval so i am able to confirm they're where bouts prior to approval. Its very easy for me to go in and add or fix employees time.
I also like that i can turn the gps tracker on and off.
I like the ability to track where employees are Because prior to this app we had an employee who was being dishonest about where they were and it cost is money when it came to billing customer.

Wish i could print all the time sheets for the employees at once instead of having to individually print each employees time card from excel.
Its a Minor inconvenience but ot would save time

It has a very simple interface, easy to punch in and out as well as check timecards. I think both the desktop version and the smartphone version were well-designed. It doesn't try to do too much and make things complicated, since the main purpose is just to clock in and out, and it efficiently allows the user to do exactly that.

I don't really have any complaints. Maybe the only thing I don't like is that any time I have to make an adjustment (perhaps I forgot to clock out and it automatically logs me out after 11 hours, or I have to adjust a past day's time) it keeps it at "pending" and requires approval from my supervisor. This makes sense, but I'd make one exception- If I'm adjusting the time stamp to shorten my hours, I think it would make sense to not require supervisor approval. Obviously an employee suddenly changing their clock-in times to appear longer should require a supervisor's approval, but shortening the time seems to me like it shouldn't need approval. Or, allowing the employer to decide the settings to assign which situations do or do not need supervisor approval (or perhaps this is already the case and my employer just set it up this way, I'm not sure).

The software has all the features that I currently was using in my spreadsheet - but better as it took human error out of the equation! I gained the reports that tallied PTO (vacations, sick time, personal time) which I had to pull manually from a spreadsheet. Employees are able to enter their own PTO requests (again a time saver). The chat staff has been super helpful to me every single time I have messaged them. They assisted me to get the software ready for a trial run which was very helpful! Every chat session was emailed to me for future reference.

Although they are able to answer every one of my many questions; it would have been helpful to download a readable document for reference.

The thing I like most about the software is the geographical location requirement. Every time you punch in/out it shows your employer your location. Making time clock fraud one less worry as a business owner and the employee more responsible about time maintenance because you cannot get paid if you are not physically at work.

Because of the added security of the geographical location, I do not like that it prompts me to also take my picture as I clock in/out. I don't feel comfortable with a third party technology company not only knowing my location but also what I look like and am wearing at that moment. For employers, understood, we know each other personally and professionally. But there are hackers in the world so my face and location shouldn't be necessary.

Update timecards anywhere, easy to add, remove, update employees, several reports that export easily.

None

We started using Buddy Punch almost 3 years ago at our Pharmacy and we will continue to stick with it. The ease of use was fantastic. We have clerks that were used to signing in on a clipboard for the last couple decades, and they picked up on the program in no time. Reports are simple, the interface is great, and they are constantly updating features.

What I love most about Buddy Punch is how simple it is for employees to clock in and out, add their lunch breaks, and write notes about their shifts. I also love how easy it is for me to import it into QuickBooks and pay payroll with it! Before I used Buddy Punch I was keeping time manually with 3 employees and it drove me crazy. Now I have over a dozen employees and I do not know what I would do without this software.

Using the phone app to clock in and clock out is nice. Ease of adjusting employees time and missed punches.

Sometimes I had difficulty clocking in and out and making it stick. I would log out and back in and it would show me clocked out, then later it would message me about forgetting to clock out.

Easy to log in and review hours worked per day/week. I can send an Excel spreadsheet at the end of every two week period to track time, and vacation. Buddy punch has an app for my phone, but I prefer to log into the website on my phone.

When punching in and out on my phone it repeatedly asks for access to my camera. If there was a permanent way to turn this feature off I would give Buddy Punch a 10!

Buddy Punch is easy to use and user friendly for all ages, I clock in and out using buddy punch daily. I can go back and change my time if need, it shows when you have PTO, the exact time you clock in and out down to the second. I can clock in from my phone, laptop or desktop! Very convenient

The only issue I've yet to experience is a glitch in the system (Or at least I think that's what it is)
I've clocked in from my app on my phone a time or two and it shows me the time I clocked in, shows the "CLOCK OUT" but it actually did not go through. I;ve had to adjust it when I make it into the office and "make a change" to my actually clock in/out time.
Other than that, I enjoy using buddypunch!

I asked my I.T. department to search and find me something I could work with. I needed something that would track employee time and attendance . One main pro was giving us a month to work with the software to see if it was right for us. After two weeks, employees were urging us to sign up!
This software provides clear transparency, everyone knows where they stand and as an employer I can review activity at my leisure from where ever I am . We have been using Buddy Punch now for two months and it has improved employee punctuality and even morale. The data does not lie from a management perspective. My office manager likes it and just sends me the final excel sheet for approval on pay day.

Sometimes the software does not notify us that an action is awaiting approval .

The functions are straight-forward and self -explanatory for what you need to accomplish. I use it exclusively with the iPhone app, so I can punch in or out if I'm out of the plant on company business.

Sometimes it's difficult to add time for PTO, but the problem had always been resolved by our company administrator.

I like how easy it is to use and the time it has saved us each week on payroll.
The employees like seeing their time live each day as well.

I like the updates that have been out in place for the PTO but I wish it would do more tracking with all that and also let people request off on there phones and manager approve it.
We have some special/unique payroll and it would be cool if it was more customizable to our company.

It's easy access on the go and accurate live

Nothing. I love it couldn't be better. Thanks

Buddy Punch makes it simple and easy to manage employee hours.

Sometimes when editing punches and backspacing the time it will reset the whole thing so you have to start over. It only costs 10 extra seconds, so it's a very minor complaint.

This system is very easy to use, and keep track of your work hours. I make my own hours, so having this system makes it easy to use different ways to clock hours for multiple grants that I have. It keeps track of what hours go to which great, and makes it so easy for my director to log.

I have not had any problems, and I continue to use the software, along with all my coworkers.

I love the options and features of the software. I also love the simplicity of it!

We utilize the IP lock aspect of the app and sometimes it gets finicky. Also, I wish that manually adding time were easier through the app and web.

Easy to use. Allow you to enter comments about the each punch in. You can enter you vacation during the current pay period only.

working nights, my shift split day. have to punch out at the end of a pay period. Then I have to submit the time card for approval. before I can punch in to start the new pay period.

Buddy punch allows me to easily punch in and out myself on my mobile device while also making it very easy to manage employees.

Occasionally, the mobile app has some glitches that causes employees or myself to click on punch in or out and the punch does not actually happen.

Buddy punch is the easiest clock in system I have used!

It is easy to think you hit the punch in button and it doesn't always register. Some times I have to hit it twice. I am not sure if I am not clicking the mouse firm enough or if it is the position on the clock in button.

Ease of use, convenience, mobile app, can edit punch ins myself and that we can set it up specifically to match the pay period

It is hard for me to find fault in anything with this software. It may be worthwhile to have alerts if we do not clock in at the time we are supposed to or be able to enter what time people are supposed to work but I could see that being more of an issue than it is helpful

The company I work for uses Buddy Punch. As a teleworker, it works great for me. I can easily record my hours and let my employer know what I got done.

I honestly don't have anything negative to say about the software. If I were the employer, perhaps I would want other features, I don't know. As a user, it does everything I need it to.