Curve Dental

4.4 (278)
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Cloud-Based Practice Management Software for Dentistry

Overall rating

4.4 /5
(278)
Value for Money
4.3/5
Features
4.1/5
Ease of Use
4.4/5
Customer Support Software
4.5/5

87%
recommended this app
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278 Reviews

Vaibhav
Vaibhav
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A must have software for your Practice

Reviewed on 20/07/2022

Improved our productivity.

Improved our productivity.

Pros

Managing multiple clinics in a single software was a challenge but with Curve it became very easy, we could see center wise appoitment, reports. Since its cloud based software, we could access it anywhere - anytime.

Cons

We had some difficulty with training a not techinical staff. sometimes it takes a while to get software as there are lot features.

Amber
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Curve is a great product

Reviewed on 06/09/2022

Pros

Very easy to learn this software and has great support.

Cons

Upgrades seem to occur over night with little to no communication with the dental office. Some advance notice to gather staff input and or ideas before hand would be great so they feel impowered by the changes and growth of the program.

Response from Curve Dental

Would you be willing to discuss your concerns in greater detail?

Gwen
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Okay

Reviewed on 15/09/2022

Everyone involved with the sale, training, and set-up was great. There've been a couple times where...

Everyone involved with the sale, training, and set-up was great. There've been a couple times where one of us has called Curve for help and the Curve person seemed impatient or frustrated with what are probably dumb questions. I do feel that [SENSITIVE CONTENT] and I are going to have to make time to sit with someone and have them walk through some EOBs/billing with us so we can get a better understanding. The training & homework went well, but it's hard to understand what you're learning until you're actually in it.

Pros

I loved the potential of it. I think Curve will be amazing after a couple more years of development. We were initially excited about the patient portal and online payments.

Cons

I think I've said it enough. We haven't been able to start on using the portal and payments because we are struggling so hard with billing. And maybe we're just not clicking and understanding the billing module. Either way, it's been a very long learning process. Not frustrated enough to quit Curve, but I wish we had a better grip of things.

Response from Curve Dental

Thank you for your comments. We would be happy to discuss your concerns in greater detail. Please don't hesitate to contact me.

Sharon
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Cloud Based Dental Software with Superb Support

Reviewed on 20/09/2022

We love that CurveHero is cloud based. It always updates itself. We never have to buy additional...

We love that CurveHero is cloud based. It always updates itself. We never have to buy additional updates.

Pros

The support. I can call any time of day and the team will walk me through whatever problem I am facing. Always extremely helpful.

Cons

It was difficult to adjust to some of the billing changes.

Desiree
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Dental Software I ever used!

Reviewed on 15/09/2022

I have had nothing but pleasant experience. I use it everyday and never have any issues.

I have had nothing but pleasant experience. I use it everyday and never have any issues.

Pros

The seamlessness and ease of this software makes life so easy. I love that when an issue does occur customer service is readily responsive and always have a solution.

Cons

Nothing, it has everything we need to run a successful practice!

Aaron
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Best option for Cloud practice management

Reviewed on 04/12/2020

Really good experience with the software. Price is higher than it should be but it is more...

Really good experience with the software. Price is higher than it should be but it is more convenient in the cloud. If it could connect with Dental Intel, I would put it in all my offices.

Pros

Easy to use. Familiar feel. No need for a server for PMS and x-rays.

Cons

No option for CBCT backup. Can't be used together with Dental Intel. Default reports sometimes convoluted although you can make custom reports.

Alternatives Considered

Denticon and Dentrix Ascend

Reasons for Choosing Curve Dental

Wanted Cloud functionality.

Switched From

Eaglesoft

Reasons for Switching to Curve Dental

Most experience with Cloud Software and liked the interface.
Gerry
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Pleased Overall

Reviewed on 12/09/2022

Good. It has made the startup process easier. It has some drawbacks that you have to accept but...

Good. It has made the startup process easier. It has some drawbacks that you have to accept but overall it makes running the practice straightforward.

Pros

Curve makes claims and billing easy to understand and track.

Cons

Curve needs to have an integrated in office communication module. Right now our office needs to use a third party like Slack and it is just not efficient.

Alternatives Considered

Open Dental and CareStack

Reasons for Switching to Curve Dental

Cloud based with a proven track record of happy customers.
Ashley
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Cloud Based Dental Software

Reviewed on 27/02/2021

The system is very intuitive and easy to learn. I appreciate that it was a fairly seamless...

The system is very intuitive and easy to learn. I appreciate that it was a fairly seamless transition from our prior system.

Pros

Working out of two offices, it is imperative that we have a cloud based system that allows us to access the same patient information in both places.

Cons

Many of the things I originally did not like about the software have been amended. Curve is good with customer service and open to suggestion so we have been able to customize certain things to facilitate our daily use.

Colleen
Overall rating
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy Transition

Reviewed on 04/12/2020

Overall - this is a GREAT system. Easy to transition and train. You can literally have any report...

Overall - this is a GREAT system. Easy to transition and train. You can literally have any report in the world you want and customize patient communication. From a data perspective, fabulous. From a security perspective, fabulous - ditch the daily backups and ransomware scares. If someone steals a computer - they get nothing. If the office burns to the ground - you can call patients from any computer anywhere and reschedule them at a temporary office. Patient data is safe.

Pros

What I like best about Curve is the smooth transition to the cloud from an in-house server. I am especially fond of the Curve Capture which pulls twain devices in with ease. The system is so easy to use that it requires very little training for new employees. The support team is always ready to help and never makes the employees feel like they are dumb for asking a question. They also answer quickly, so you don't have to wait hours or days for a call-back.

Cons

I would like to see some improvements in the document cabinet. It doesn't feel as organized as I would like and often, when pulling from other software, the naming convention is not what you would want. We spent some time on clean up and it wasn't too terrible.

Austin
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Good bones. Needs more refinement

Reviewed on 04/12/2020

Overall I like it. If we could auto charge old accounts and increase the quality of xrays, I’d be...

Overall I like it. If we could auto charge old accounts and increase the quality of xrays, I’d be very happy.

Pros

I like the cloud based aspect and the ability to manage users access

Cons

Xrays aren’t as clear as I’m used to. I hate that I can’t auto charge interest on account receivables.

Alternatives Considered

Dentrix and Dentrix Ascend

Reasons for Choosing Curve Dental

Wanted cloud based to reduce IT costs

Switched From

Dentrix

Reasons for Switching to Curve Dental

Even the Dentrix sales people said their ascend program sucked at the time. I wanted cloud based.
Adriane
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Better than what we had in some ways but still could use some work to make things easier for...

Reviewed on 07/09/2022

Overall i'm ok with the program but still very upset at how much our data is messed up after the...

Overall i'm ok with the program but still very upset at how much our data is messed up after the conversion and I don't feel like it's getting fixed. I keep getting things for us to do a "work around" but we don't have time to fix over 3k patient files. The conversion was awful.

Pros

The sidekick is great to see with the schedule.

Cons

Too much to type, but i don't like the way the claims are done the most.

Response from Curve Dental

Would you be willing to have a further conversation about your concerns? Thanks.

Shannon
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Customer Service is Slow if you have Billing Questions

Reviewed on 06/02/2023

I've realized cost savings with Curve but they still have some kinks to work out. If you aren't...

I've realized cost savings with Curve but they still have some kinks to work out. If you aren't from the USA, definitely keep an eye on your billing and make sure you aren't being billed in US dollars and CALL IN new credit card numbers.

Pros

Cost is reasonable which was a big one for me, setup is easy and it's easy for staff to learn how to use Curve.

Cons

It's impossible to reach the billing department. If you call (and it's not a product demo or purchase) you get directed to leave a voicemail and in my experience I didn't get a response for 24 hours (but suddenly did after saying I'd be writing about my experience on social media). If you update your credit card online, you are automatically charged in US dollars. Apparently, Canadians are supposed to read some small print somewhere that says "Canadians must call to update expired credit card numbers". I missed the small print and was paying in US dollars for months before noticing the fee was up $200/month with the exchange. I find it hard to believe that a software developer cannot come up with a better solution where there are different ikons to click for customers of different countries to update their credit card number. It takes so long to get through to the billing department that calling is definitely an annoying issue. Curve needs more folder functionality; if you see patients for several years you end up with a long list of letters for anything you scan in such as insurance responses, estimates you have provided, patient medical history, etc. It really adds up after a few years and becomes difficult to locate amongst hundreds of letters. Also when your internet server goes down or Curve goes down you are in trouble because you have no way of seeing your notes or the medical history of your patients.

Holly
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Let's Smile loves using CURVE Hero and CURVE Gro

Reviewed on 06/09/2022

We LOVE Curve Dental!

We LOVE Curve Dental!

Pros

The customer service is outstanding. When the dental team has a question on a certain topic, they go to the Curve Community and easily look up the topic. The instructions are easy to understand step by step directions.

We also love that this software is cloud-based. We travel throughout SE Minnesota into school-based dental clinics. This software allows us to access patient charts no matter where we are located in our outreach progra.

Cons

We have not had any issues with Curve Dental.

Ernest
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Curve Dental Software

Reviewed on 06/09/2022

Excellent

Excellent

Pros

Simple to learn and all inclusive of needed features

Cons

None to date and I have been using this product many years

Ian
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Not pleased.

Reviewed on 23/08/2016

I have been using this software since 2012. It has been a struggle. The reports are very sub-par. I...

I have been using this software since 2012. It has been a struggle. The reports are very sub-par. I have two offices and spend a lot of money with these guys but that does not get me any sort of special treatment. Just to give you an idea of how bad the reports are...there is no report to indicate the number of new patients per month. The closest you can get is new patients "created" but this would include no-shows. I asked for a special custom report to be made for my uses with NP's, referral sources, production from referral .....DENIED. They said more or less "maybe they would get to that at some point in the future....thanks for the suggestion".

If I could easily switch I would do it, but it is not

I won't even get started on how often their servers go down.

Pros

It's prettier than most software.

Cons

-Reports are a joke (and reports are the life-blood of a good practice management software)
-Servers go down a lot
-If you lose your internet you are also out of luck
-Customer service is slow and not helpful
-They nickel and dime you for add on's. Bridge to xray software...$$; E-prescribe....$$$, store x-rays....$$$$$

Response from Curve Dental

Hi, Dr. Mapes! We¿re sorry we failed to meet your expectations. But that means we¿re going to try harder. For example, our reports can be customized to show nearly any data. That you did not find what you wanted means we need to look at the interface and training. Specific to a NP report showing referral sources and production from referrals: We can do that, but obviously we can make it easier to get this information. Curve Dental is the only cloud dental software that publishes performance on its website (www.curvedental.com/status). Our uptime number is 99.99%, which means our service is nearly always available. You think otherwise, so we need to work on that remaining .01%. We were surprised by your customer service comments. In an independent survey, 70% of our customers said our service is better. We¿ll continue to improve until that number is 100%. Were we disheartened by your review? Absolutely. Are we going to give up on you? Never! Thank you for your comments and best wishes!

Kaytlin
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use and Customer Service is top notch

Reviewed on 15/09/2022

Pros

The software itself is user friendly and easy to navigate, and any issue we've ever had is solved within a day. The addition of Curve GRO has been a life saver as we were having to double notate everything in correspondence with our old program. The ability to edit and create different reports has helped so much in terms of business analysis and patient management.

Cons

I do wish there was a way to make certain fields of patient forms "Required" and that the self scheduling could be pulled from a block of rooms rather than one room as we often overlap and forget to block off the room it pulls from.

Ruxandra
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Modern, intuitive, functional, always available anywhere

Reviewed on 04/12/2020

It's our day to day dental office operations software and we use it for everything. It sends...

It's our day to day dental office operations software and we use it for everything. It sends letters and reminder emails and texts and it schedules Patients. It records everything related to treatment, x-rays, pictures, notes, charting, perio charting and is our way taking care of our Patients and our office. It replaced old Dentrix and Demandforce for us

Pros

It looks like a software that was designed today, as opposed to most dental software that looks like Windows 95! It is clean, easy to use, functional and it actually makes sense. Very helpful in day to day dental office operations, simple interface with everything you need right in front of you. Always available everywhere you can open a Chrome browser.

Cons

You have to change your mind set if you are used with other clunky software, this one is really easy to use. It's hard to believe things are so easy to do at the beginning. Recently they updated the user roles and permissions and they are confusing now. Also the transition from Dentrix was smooth, got the x-rays and pictures but it didn't transfer the files, we had to copy those manually as Patients had appointments. It's a one time thing but it's worth it

Robin
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Curve review

Reviewed on 22/09/2022

All in all really like it. very easy to use !

All in all really like it. very easy to use !

Pros

Curve is easy to use and the cloud base make administration easier to deal with, when not at the office.

Cons

Accounting system needs to be easier to use!

AnnaMarie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software on the cloud

Reviewed on 12/09/2022

This software has been simple and reliable and allowed me to not have an expensive IT team on...

This software has been simple and reliable and allowed me to not have an expensive IT team on retainer.

Pros

This is an easy to learn, user friendly software. My staff and I have all adapted quickly to using it.

Cons

We wish there was better communication during outages. When server was down we had little information to go on and had no idea when to expect it to function again.

Alternatives Considered

Dentrix Ascend

Reasons for Switching to Curve Dental

Seemed better developed
Courtney
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Dentist Review

Reviewed on 20/04/2022

I enjoy Curve Gro. Additionally, customer service has been great and I enjoy the Curve Community...

I enjoy Curve Gro. Additionally, customer service has been great and I enjoy the Curve Community option for problem solving.

Pros

I enjoy that imaging is on the same software.

Cons

It is not very clinically centered when it comes to moving from treatment plans to notes, etc. I also HATE how you cannot right click on an appointment after it has been closed. It takes me 4-5 clicks to get to the area where I need to type my note. It would be super beneficial to be able to right click on a closed appointment and immediately get to the notes. It's also a pain to not see notes automatically; each patient is automatically under a certain type of note so if you want to see them all, you need to change what is viewed with each new patient.

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Smooth and easy transition from Old School Practice Management Software.

Reviewed on 02/12/2017

Cost, Efficiency, usability.

Cost, Efficiency, usability.

Pros

This is a complete solution to meet all Practice Management needs which is great but as this software is a cloud solution it is just like your Facebook account, Instagram, email etc, it is alway available right there where you need it and it works as it should but in a modern, more efficient way.

It's quite intuitive and it is always trying to help you to achieve your goal. We've yet to encounter a gap a business process that is not covered. The Add-ons with Bluefin and Fast Attach function exactly as you would expect and work seamlessly.

We're a brand new office and we've leveraged Curve for Practice Management and G-Suite (from Google) to manage email and documents. Doing this has allowed us to forego a any local server or even any network wiring, simplifying and reducing the cost of the build out.

Both training and support have been great and they are never shy to quickly remote to your screen to quickly resolve any issue you may have. As for cost, by any metric it has to be cheap given you there is no installation or hardware cost and as it is cloud software upgrades are seamless and inherently free.

To address the main counter argument of a cloud solution we are in a south Florida and during the last Hurricane, Irma, we had no risk of any server being flooded of course but once the storm was over and Comcast was still out we simply switched on the hotspot on the phone and we were up and running!

Cons

The Kiosk facility where Patients can can fill out their forms directly into Curve is good but you can see they are still building it out.

Response from Curve Dental

Thanks for the 5-star review! The benefits of a cloud-based management system, as you point out, far exceed the idea of keeping a server in your practice. Many thanks for your kind review and best wishes!

Lore
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Curve is awsome

Reviewed on 17/09/2022

Pros

Curve Dental is the best dental software out there.Developers are constantly updating and improving and taking sugesstions on how to better the program to meet users needs. I have made several that have been implemented. I have been in the dental field for over 25years and its the best out there.

Cons

wish there were stock built in reports and then our reports section, make a app for at least the schedule so schedulng emergencies away from a computer is easier

Amy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good for a beginner

Reviewed on 12/09/2022

able to track our referral sources and which populations are driving our business

able to track our referral sources and which populations are driving our business

Pros

This was easy to set up, intuitive and easy to learn. Cost effective for a dental hygienist just getting set up in the biz.

Cons

The digital hard tissue charting and periodontal charting just don't compute with my old brain.

Baljit
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good but needs more support to fix everyday issues

Reviewed on 15/09/2022

Good- But they only improve what they want to improve not what weNEED them to improve. very...

Good- But they only improve what they want to improve not what weNEED them to improve. very recently the updates that were added my thoughts were like... okay thats minor and didnt really help-- can you fix the copy paste issue???? which is highly frustrating!!!

Pros

Ease of use, constant updates, access anywhere, fast,

Cons

There is no phone app- on the phone it is very Clunky
Cannot Copy and paste notes- highly frustrating- tech support keeps giving work around and not solution
invoice system is confusing doesnt work well with OON office
Weave integration is poor

Monique
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Curve is behind the curve ball

Reviewed on 31/05/2019

Pros

The ease of which one can email a receipt to a patient.
Ease of scheduling.
The playbook dashboards

Cons

1.User are unable to make a correction in billing all at once. Right now with each correction it closes and then the user has to open it to correct the next line.
2.Route slip are unavailable. Would be nice even if just online with no printing.
3. The ability to print one visit of a treatment plan does not exist. The user needs to move the treatment to another plan if they wish to just print it alone and then move it back.
4. Unable to integrate with a third party collection agency so they real time data is not available.
5. Fee guides cannot be updated as claims are paid per an individual patients plan.
6. I would love for the ledger to have an option to have a line by line view (just like it would show in an account book) as opposed to clicking each visit to see what was done on that day.