Less Annoying CRM Reviews

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624 Reviews

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Everything you need; nothing you don't.
Reviewed on 25/03/2024
Easy. Easy. Easy.
Good help files.
Very glad I chose this tool.
I recommend it.
Easy. Easy. Easy.
Good help files.
Very glad I chose this tool.
I recommend it.
Pros
The interface is easy. Customizing fields and flows is easy. Import-export is easy. I can tell that this tool has had many people doing use cases in the background and refining them to the most elegant solution.
Cons
I want it to integrate better with ConvertKit.
Alternatives Considered
Microsoft 365Reasons for Choosing Less Annoying CRM
I wanted a CRM more than a marketing email system.Switched From
MailchimpReasons for Switching to Less Annoying CRM
Microsoft doesn't have an affordable or easy to use CRM.- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
It Really Is Less Annoying
Reviewed on 22/01/2024
Love it. Would recommend it to anyone looking for a CRM that will not break the bank and suck the...
Love it. Would recommend it to anyone looking for a CRM that will not break the bank and suck the life out of you trying to learn and maintain it.
Pros
Very simple and easy to use. Easy to customize for our needs. Great value for the money. Every other CRM I looked at was bloated with features that we didn't need and increased time to learn. Less Annoying CRM provided what we needed. Easy to onboard other members. Customer service response was immediate and helpful.
Cons
Did not have a template for small dealer auto sales. Did my own customization. Very easy.
Reasons for Switching to Less Annoying CRM
Simple, lean, inexpensive and effective for our needs. Really is very good for small business. Most CRM products are geared for large enterprise.
- Industry: Glass, Ceramics & Concrete
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
does what is says on the tin.... but not much more
Reviewed on 27/06/2018
Pros
ease of use and simplicity are the key words here..... inexpensive and fairly intuitive, overall good Value for Money
Cons
There are very few integrations and it is a little clumsy to use. The format for recording noted doen't make it easy to read and it cannot take in inbound emials into clients records
- Industry: Online Media
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Cost effective and easy to use. The CRM for SMEs
Reviewed on 15/12/2024
Simply this, It works and is easy to use.
Simply this, It works and is easy to use.
Pros
Easy to use. Cost effective. Doesn't have all the bells and whistles of the well known and ultra expensive market leaders, but these bells and whistles are hardly ever used, so who cares!
Cons
Perhaps the user interface could be a bit more intuitive.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The name says it all
Reviewed on 04/03/2024
Easy to teach and learn, information is readily available and querying the date is very straight...
Easy to teach and learn, information is readily available and querying the date is very straight forward.
Pros
So very simple to use. We have used other more expensive CRM's and LACRM is head and shoulders the best.
Cons
There's really nothing I don't like. I use it every day and am very happy with sll features and functions. I would say that I don't feel like I am missing anything.
Alternatives Considered
PipedriveReasons for Choosing Less Annoying CRM
Those applications were so complicated and onboarding was non-existent. EVERYTIME i have called LACRM, a nice friendly and helpful person answers the phone.Reasons for Switching to Less Annoying CRM
Just super easy to use and understand. The learning curve was excellent.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
LACRM REVIEW
Reviewed on 29/07/2024
CANT SPEAK HIGHLY ENOUGH OF THE CRM PROGRAM AND THE TECH SUPPORT IS AMAZING. HAVE REFERRED THEM...
CANT SPEAK HIGHLY ENOUGH OF THE CRM PROGRAM AND THE TECH SUPPORT IS AMAZING. HAVE REFERRED THEM OUT TO MULTIPLE COMPANIES TOO.
Pros
EASE OF USE AND TECH SUPPORT IS AMAZING. MOST CRMS ARE VERY DIFFICULT TO USE WITH TONS OF BELLS AND WHISTLES THAT ARE NOT NEEDED JUST COMPLICATE THINGS. THIS WORKS PERFECT FOR OUR BUSINESS
Cons
CANT REALLY COME UP WITH ANY NEGATIVES. THEY WERE AS GOOD AS THEY ADVERTISED FROM DAY 1.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
100% What it says on the label
Reviewed on 04/11/2023
We're very satisfied with Less Annoying CRM. We have a very small sales team and I think it fits...
We're very satisfied with Less Annoying CRM. We have a very small sales team and I think it fits perfectly because it's priced a lot lower than most CRMs, it was easy to set up, but at the same time it still has 95% of the features we wanted. It's saved our sales team maybe adozen hours each week from having to do everything manually, and it's contributed to our revenue from that side thanks to everything now being logged and done in a more systematic way.
Pros
It's a much simpler CRM solution than some of the other well-known ones out there. This meant that its setup took far less than it would've to set up a more complex CRM. But it also manages to maintain an impressive set of features lke automated workflows, email sequences, custom properties, etc.
Cons
It might be a problem if you're planning to quickly expand your sales team. It's only really designed for SMBs and small sales teams so you'd probably have to move over to a different tool once you're past a certain scale.
Reasons for Switching to Less Annoying CRM
We really needed something reasonably priced and easy to manage on the IT side, and the other two looked very complex and were unnecessarily expensive for the scale we wanted.- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easiest CRM to setup I've seen
Reviewed on 16/07/2024
It's been great. Pretty much everything we've ever asked for has eventually made it into LACRM, or...
It's been great. Pretty much everything we've ever asked for has eventually made it into LACRM, or they have had a viable work around that we were able to implement. We're about to try working with the API and getting LACRM to talk to our tracking software which DOES do pricing. We had hoped to only pay for one subscription to "do it all", but LACRM is inexpensive on a per person basis and the tracking software we use is only slightly more expensive.
Pros
At a previous employer we used LACRM. I had only ever used Salesforce and ACT prior to that point. Salesforce is far too structured and ACT hasn't changed much since the DOS days. The support from the people at LARCM is beyond exceptional.
Cons
WELL, lists have just been enabled in beta so that's no longer on the list. I'd love to be able to put pricing in there but at this point LACRM won't manage things like pricing for product and services. It would be great if a customer could look at a form and select "transfer data from an old computer to a new one" which we charge $250 to do plus tax at 8.25% and they would know what it was going to cost before they even came in.
- Industry: Insurance Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Little CRM that CAN Do It!!!
Reviewed on 14/11/2024
As I said we are totally satisfied and I would say we have been using this CRM for at least the...
As I said we are totally satisfied and I would say we have been using this CRM for at least the last 8 years. It is easy to use and the fact that you can save emails and pdf's to the client's account is extremely useful and this feature has saved my bacom more than once!!!
Pros
The Less Annoying CRM is a very robust software package. We like it because it is user friendly and thus earns its name ... Less Annoying CRM. It will do far more than what we use it for but we keep learning about new components and placing them into use. We are very satisfied. I have used it for several companies and currently are using it with two of my companies. I highly encourage you to explore this amazing CRM ... kind of like "the little CRM that could"!!!
Cons
I am sure I should have some things to discuss here .... but I don't!!!

- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Does what it says on the tin - With live support access
Reviewed on 09/05/2024
EXCELLENT. Very freindsly staff and great user interface - VERY customizable.
EXCELLENT. Very freindsly staff and great user interface - VERY customizable.
Pros
It is cost effective with human support, even for us based in the UK.
Cons
I am just missing some automation, but I understand why they can't offer it - as they need to keep things simple.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easiest CRM Ever!
Reviewed on 08/04/2024
The fact that I can speak to a "live" person when I needed assistance is a huge plus! The cost...
The fact that I can speak to a "live" person when I needed assistance is a huge plus! The cost plus the user friendly platform was exactly what we were looking for in our company.
Pros
I was able to learn and navigate the system with ease within an hour.
Cons
I really haven't hit any obstacles as of yet with the system, so I don't have anything negative to say.
- Industry: Utilities
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Simple to Use & Fantastic Value
Reviewed on 12/06/2024
My overall experience with this company from day one (I have been a customer for many years now) is...
My overall experience with this company from day one (I have been a customer for many years now) is extremely positive! I would not hesitate (and have done in the past) to recommend Less Annoying CRM to friends and colleagues.
Pros
I love how I can store all my leads and contacts in a really simple to use and functional database and for such a low monthly subscription from a cost perspective.
Most of all - I love the Customer Service from this company. The whole team are always so friendly and quick to respond to any questions. The communication is first class as well e.g. with regards to changes to the CRM / software and price changes are announced well in advance. They also do not take their customers for granted and keep in regular contact. They ask for feedback every year. What a lovely positive, enthusiastic bunch of people!
Cons
I honestly cannot think of anything that I would complain about. It more than meets my needs...
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Big Help
Reviewed on 30/08/2024
I have recommended this platform to the regular readers of my Substack publication. We all have too...
I have recommended this platform to the regular readers of my Substack publication. We all have too much on our plate to remember; Less Annoying helps me keep track of my priorities - even when I forget!
Pros
I like what comes with the platform. It is owned, managed, and run by people that are passionate about their product. More companies should take a page from their playbook.
Cons
It is easy to under utilize it. (Eight )
- Industry: Venture Capital & Private Equity
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Simply the best CRM for small businesses
Reviewed on 08/12/2023
Wonderful. Setting up a small consultancy business is stressful, LACRM makes the somewhat tedious...
Wonderful. Setting up a small consultancy business is stressful, LACRM makes the somewhat tedious elements of databasing, contact archiving, structuring tasks and initiating pipelines effortless. My emails go to the relevant contact notes, my fully integrated google calendar becomes central to planning, not an afterthought. The LACRM team have their own Youtube tutorial series. Perfectly executed instructions on how to use a brilliantly simple bit of software. Excellent customer service too.
Pros
The layout is flexible and counter-intuitive, making it highly user friendly. The click and drag mechanic makes it very easy to use. The ability to build your own fields, data boxes and drop-downs makes this highly customisable. Ultimately, a CRM succeeds or fails by the user experience. I have used a handful of well-known CRM's over the last decade and this provides the best experience, with none of the shortcomings of more complex tools...and at a much lower price point.
Cons
None. I really would struggle to come up with anything meaningful. Even the customer service is first class.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Simple to learn and use
Reviewed on 08/08/2024
Pros
Less Annoying CRM is so simple to learn and use. I've used it since I set up my business in 2011 and have never considered replacing it.
Cons
It meets my needs perfectly in every way
- Industry: Construction Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
SalesbyCRM
Reviewed on 20/05/2024
It's my bible when it comes to sales. I follow it daily and make sure all my weekly calls are done.
It's my bible when it comes to sales. I follow it daily and make sure all my weekly calls are done.
Pros
Keeping track of callbacks and notes from clients
Cons
Updating to new systems. I'm older.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Organizing your business
Reviewed on 02/01/2024
Outstanding. It has allowed me to build my company and without it I don't think we would have...
Outstanding. It has allowed me to build my company and without it I don't think we would have succeeded.
Pros
Having a CRM is absolutely necessary in this day and age if you want to stay on top of work.
Cons
I'm not happy with the current overhaul of system. I liked the older version simply because it had colours. Now it's too white. The human eye is attracted to colours.
- Industry: Financial Services Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Does it All !!
Reviewed on 10/01/2024
Excellent product at, again, an unbelievably low cost!
Excellent product at, again, an unbelievably low cost!
Pros
It performs every function I need in order to run my business efficiently and does it at a remarkably low cost.
Cons
I really can't think of anything negative to say about this product.
- Industry: Construction Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A very good CRM
Reviewed on 09/02/2024
Pros
Task management, event coordination, all of it
Cons
Nothing that I could mention off hand at this time.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best CRM is the one you USE. I use this one
Reviewed on 08/05/2024
Pros
The videos at the beginning made it easy to understand the program and make the most of it. It had features I was looking for without bells and whistles I did not need. The customer support is also outstanding.
Cons
I didn't understand initially that I could access the task list in reports, but once I learned that, it's been golden.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Very good CRM for small businesses
Reviewed on 10/05/2024
Pros
Easy to use and customise. Moreover easy to import contacts and "getting going"
Cons
Cannot think of any right now, but some cons may appear as we develop our system further. However, the flexibility of the system and customer support should mitigate these concerns.
- Industry: Insurance Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best CRM
Reviewed on 18/09/2023
All a positive experience. And when it goes down, it doesn't last for long.
All a positive experience. And when it goes down, it doesn't last for long.
Pros
Very easy to use and navigate! I would recommend.
Cons
It doesn't have an undo feature for when info gets accidentally deleted.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing vfm and great customer service
Reviewed on 11/01/2024
Great to have a free trial. The onboarding process and speed and quality of customer service are...
Great to have a free trial. The onboarding process and speed and quality of customer service are excellent.
Pros
The task reminders keep me on track and, although I am a total newbie to CRM, it is pretty easy to use
The team are lovely and so helpful
Cons
The fact that I can't do bulk tasks i.e. apply a task to multiple contacts
I have to use Zapier which I dont like to integrate with Flodesk
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product for small business owners
Reviewed on 25/01/2024
Good customer service, product works as expected.
Good customer service, product works as expected.
Pros
Easy to use, intuitive, with helpful features
Cons
Don't really have any problems with it right now.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Less Annoying CRM helps me stay on top of my client interactions and manage my calendar...
Reviewed on 25/03/2024
Pros
I love the simple and intuitive interface, and the customizable features make it easy to use for my small business.
Cons
I wish there were more advanced reporting and analytics options to track my sales performance more effectively.