Timesheets.com Reviews
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841 Reviews
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Timesheet.com is the go to place for your business activity.
Reviewed on 12/07/2022
My experience with them has heen great so far and for the time i have used them,i habe not felt...
My experience with them has heen great so far and for the time i have used them,i habe not felt unhappy about anything.
Pros
Timesheet is extremely easy to use and very easy to understand.
Cons
I am happy with Timesheet thus far. I have not encountered any problems with them.
Response from Timesheets.com
This review is fake. It has zero substance and the reviewer talks about how satisfied they are but then randomly give us 2 stars. Capterra, you allows too many fake reviews!!!
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best customer service in the industry
Reviewed on 01/07/2024
Pros
I love the product itself for time tracking, vacation tracking, easy view of who is working but it was also easy for our team members to use. We have been using it for a long time, so I felt fairly familiar with it, but if I ever had questions, the customer service was quick to respond, and always happy to walk me through the task.
Cons
There was nothing I disliked about the product. Our executive team made the decision to move to another product.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Decent software
Reviewed on 09/05/2024
Pros
easy to use, pleasant to work with, easy pleasing website
Cons
i feel like i could do the same thing with another website, that was free.
Response from Timesheets.com
This is a fake review by a person who was PAID MONEY to leave it. This is evident if you mouse over the source of reviewer information.
- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Nice program
Reviewed on 04/10/2024
My experience is great helps me do the job right
My experience is great helps me do the job right
Pros
Helps me do the job right and correct great program
Cons
Nothing does what I need it for works great
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Timesheets is a good alternative to other products
Reviewed on 12/04/2024
For the most part I am happy, but there are features I still do not know how to work and there are...
For the most part I am happy, but there are features I still do not know how to work and there are some things like the way the reports the hours but does not total each day and i cannot figure out how to see if ot was met. I found it once quite by accident.
Pros
I like that it was fairly easy to use and the cost was reasonable
And the support is very fast and effecient. Shout out to [sensitive content hidden] :)
Cons
Some of the admin features are confusing and many of the users still cannot figure it out. I wish there was a reminder feature I could set to auto send to the employees
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Timesheets is so easy to work with
Reviewed on 05/06/2024
Great Very Easy to Work With
Great Very Easy to Work With
Pros
Whenever I have a question their customer service is always excellent
Cons
I have no complaints with timesheets. ....
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Support Team!
Reviewed on 29/05/2024
Pros
The support team [sensitive content hidden]) was excellent in teaching & walking me through the process adding a different pay grade for mentoring an employee.
Cons
Nothing.
- Industry: Human Resources Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Timesheets.com Review
Reviewed on 06/09/2024
My overall experience with Timesheets.com is that it was a reliable form of software to clock in...
My overall experience with Timesheets.com is that it was a reliable form of software to clock in and out of work.
Pros
Timesheets made it very easy to clock in and out. It was easily adjustable in case I missed a clock in or out.
Cons
I didn't dislike any part of Timesheets.com.
- Industry: Accounting Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ed Torres review
Reviewed on 01/05/2024
My overall experience with timesheets is very good
My overall experience with timesheets is very good
Pros
I like most the timmers and time entry funcions
Cons
I did not like the changes done to the platform. I prefer the old one.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Timesheets.com for all your pence
Reviewed on 05/08/2024
My overall experience has been great and worth using ut
My overall experience has been great and worth using ut
Pros
It provides opportunith to easily record my shifts
Cons
Some features are not easily understood.
- Industry: Accounting Software
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent app with excellent support
Reviewed on 31/07/2023
Overall my experience has been great. The app is easy to use and the support is excellent. I've...
Overall my experience has been great. The app is easy to use and the support is excellent. I've never had to wait for an answer, and that makes a big difference. The app doesn't slow down my laptop the way the QBO time app did. I'm very happy with the simplicity, ease of use, and very fast data upload to QBO for monthly billing that Timesheets offers. Its BETTER than the QBO app for all these reasons.
Pros
I tested Timesheets about a year ago when I was very frustrated with the QBO time tracking, which was slowing down my computer. Timesheets was a huge relief. It is easy to use, fast to export to QBO billing, and the support has always been responsive and helpful. I also love that I can have timer open for several clients at a time, making it easy to pause a timer for one client to start a new timer for another (and easily switch between client timers during the day.)
Cons
At first the UI was not terrific, but they've released a new UI that's much nicer. It is still simple to use, but just nicer to look at with a larger font.
- Industry: Construction Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Top Notch Customer Service
Reviewed on 28/08/2024
Very rarely can you boast about customer service. This has been the best experience!!
Very rarely can you boast about customer service. This has been the best experience!!
Pros
Timesheets has been an invaluable tool for our new business. It is very user friendly, and their customer service has been topnotch! Our questions are answered literally in minutes! [sensitive content hidden] have gone above and beyond to unsure we understand how to use their program. Weekly training sessions and phone calls are very helpful.
Cons
I am looking for a way to view the customer and their projects on one screen. I'm sure there is a way, I just haven't figured it out yet!
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to Use
Reviewed on 27/07/2023
Very easy to use, great support by either chat or phone, support is very immidiate, no waiting...
Very easy to use, great support by either chat or phone, support is very immidiate, no waiting hours or days.This is a must!
Pros
Easy to track attendance, great for employees that travel or work remotely, multiple reports to choose.Quick support!
Cons
Wish I could Salaried employees with auto hours
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Timesheets
Reviewed on 25/10/2023
Pros
[sensitive content hidden] and others such as [sensitive content hidden] on the Live Chat have been very helpful when it comes to a problem I encountered.
Cons
At this point I have not encountered a problem that had not been solved.
- Industry: Accounting Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Payroll Management all in one place
Reviewed on 06/09/2023
Great
Great
Pros
Great tool for both admin and employee. Both can see information needed.
Cons
when trying to add a new employee or contractor and their email comes up as already in use
Reasons for Switching to Timesheets.com
Very user friendly and cost effective- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great program and amazing service
Reviewed on 11/09/2023
Pros
Easy to use, employees love it, accurate reporting. Customer service always helped me when I needed help.
Cons
Really nothing bad about it at all. Great program
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Customer Service
Reviewed on 10/07/2023
Customer service is off the charts. They set the bar high. I am never rushed off the phone.
Customer service is off the charts. They set the bar high. I am never rushed off the phone.
Pros
The system is so user friendly. Very self explanatory.
Cons
Timesheets is very well put together. I personally have not come across any features I did not find useful.
- Industry: Accounting Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Time Tracking made easy!
Reviewed on 08/07/2023
Overall I love timesheet it helps me daily
Overall I love timesheet it helps me daily
Pros
The time clock and time tracking features are among my favorite within Timesheet.com. They make it easy.
Cons
The expense record could be more advance but I don't use it much anyways
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Customer Experience
Reviewed on 26/06/2023
[sensitive content hidden] is the epitome of excellent customer services. He always displays these...
[sensitive content hidden] is the epitome of excellent customer services. He always displays these wonderful characteristics: showing empathy, implementing creatively problem-solving skills; effective communication skills; active listening skills; positive attitude; and quick and timely response time. [sensitive content hidden] is patience, kind and caring to our organization’s needs. He is always polite and courteous in addressing our concerns. He displayed professionalism. He was very knowledgeable about the Timesheets.com system by providing quick and effective solutions. [sensitive content hidden] has always is willing and eager to solve our inquires. He processes extensive research to customize the Timesheets.com platform for our needs.
Pros
The software is user friendly and easy to learn.
Cons
I have no complaints about the Timesheets.com.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Grateful for the high quality service
Reviewed on 18/08/2023
Excellent
Excellent
Pros
Features were very good. Service was extraordinary.[sensitive content hidden] onboarding and [sensitive content hidden]; recent assistance were extremely helpful.
Cons
There was nothing that caused us trouble
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Efficient Time Tracking
Reviewed on 08/10/2024
It tends to shine for small to medium-sized businesses due to its simplicity and ease of use,...
It tends to shine for small to medium-sized businesses due to its simplicity and ease of use, especially for tracking hours and expenses. However, users sometimes wish for more robust customization options and integrations to streamline it with other tools they use.
Pros
User-friendly interface, especially for tracking employee hours and managing time-off requests efficiently.
Ability to generate customized reports.
Cons
Restricted Customization
Mobile Experience
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
[sensitive content hidden] was exceptionally helpful
Reviewed on 14/04/2023
Whatever questions I have they are able to assist me quickly. The program is very easy to use and...
Whatever questions I have they are able to assist me quickly. The program is very easy to use and incorporate to other payroll functions. I highly recommend it.
Pros
The program is Easy to use, track and process timesheets and assist with payroll.
Cons
Nothing. Seriously?? I can complete this survey without typing in more information. You need to fix this. You are now wasting my time!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Thank God For Timesheets
Reviewed on 18/04/2023
I found it online and ended up talking with [sensitive content hidden]. That is a persuasive...
I found it online and ended up talking with [sensitive content hidden]. That is a persuasive person, who knows the functionality of the product. I was hooked in 10 minutes, and have been happy with them sense.
Pros
They have actual support, not ask our community. It is easy to use and accurate.
Cons
Nothing comes to mind. Will update if I think of something.
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very happy
Reviewed on 27/07/2023
[sensitive content hidden] was very helpful.
[sensitive content hidden] was very helpful.
Pros
Very happy so far, keen to use it more
Cons
Nothing yet - still on the free trial at the moment.
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best software and stellar customer service!
Reviewed on 09/02/2023
Each time I call Timesheets the customer service far exceeds my expectations.
Each time I call Timesheets the customer service far exceeds my expectations.
Pros
Rich options and ease of use and the geo fencing
Cons
Nothing that I am able to ting of at this time.
