Timesheets.com Reviews

We love how easy it is to setup resources and projects within the tool and how intuitive it was for the resources using it. We were able to run both the employee and project reports and they were pretty easy and straightforward. The tool is a standard alone tool that doesn't have to be integrated with anything and that makes it so much easier to use without worrying about integration cliches. The price point is very reasonable and available without extra additions that could possibly ballon the price.

I wish that we could run the employee and project report at the same time so that we can see each employee by project instead of one or the other. This could be a new feature added to the product but in no way a deterrent from the product.

We eliminated paper time tracking sheets that were used for each project, needing to manually calculate time in / time out and add entries together for client billing. Using Timesheets project timers allows us to eliminate the paper and also calculates our project time for us. That we can also assign notes to each time stamp keeps us better organized and enables us to recall exactly how our time was spent on each project entry, which we can then use to be more detailed in our client billing and showcase the value for time spent. Time entries can also be entered manually which is nice during times when interruptions are frequent. Time editing is also allowed.

I wish the time stamps included the ability to view the exact time you started and ended a timer, not just the accumulative time. On occasion I may forget to stop or pause a timer, leaving it running in the back ground. I may be aware I finished up around 5pm but with no starting time to review, it makes it difficult to estimate the actual time spent on an individual entry.

+The ease of control as the admin-I can see everyone's entries and edit where necessary. +The mobile feature-my foremen can enter their time whenever it is convenient for them and I see their updates immediately. +Producing reports are so easy-it has cut down the sorting through our many Excel sheets to add up our project times by 1000%. We are a small company and did not want to sign up for expensive construction PM programs. This does the job for us without the high expense. +I also use the reports feature to calculate payroll hours...instantly-this has also saved me many hours. +Chat support is instant and they are very helpful and knowledgeable.

-There are very minor details that TS could work on, when I run into them, I contact their customer support via Chat and make my suggestions. An example of one feature I have requested is that they add a line item displaying the date range on their 'Payroll By Account Code' Excel Reports. I can enter this in manually with no issue, it would just be convenient if it were already on the report itself. I already contacted customer support regarding this and she said she would send my request to the engineers of the program. I hope to see this feature updated, if not, I will continue to use this program and manually enter the date range. It is not a show stopper. I would be extremely sad if this program every closed down, can't live without it now.

I was looking for a simple time tracking program so that my employees could enter daily time and track paid time off accruals. I figured we would get something that would be fine, without all sorts of "extras". Instead, we found Timesheets.com to be a robust, fantastic service. I was amazed at how much we could customize (and how much the Timesheets.com support team could customize for us). It is a simple program for my staff to use; we didn't get bogged down by having to learn something complex and yet it does exactly what we need. As an administrator, it is refreshing to use software like this that just does what you want it to! Sometimes I think software development companies put too much into their products when I just want something simple. Timesheets.com provided the best of both worlds - a really good service that was clear, concise, and easy to use.

Once or twice there was an issue with the expense reports feature - it seemed to calculate the total amount in an employee's expense report differently on the report page vs. the dashboard page. However, this could also have been an issue with how I was displaying the report! It never became enough of an issue for me to report it or figure it out. That's the only thing I can think of that wasn't great.

It is very user friendly for employees. Employees of all ages can use it even if they are not technology savvy.

Overrides are difficult to do, but not impossible. Employees sometimes can't clock-in due to some error, but its seldom.

This was fairly easy to set up, with their staff transferring my client info in a report produced from my old time program. There were some small glitches, as with any new program learning curve, but the staff is very helpful, patient, and knowledgeable. We were up and running very quickly.

I dislike having to enter a reason for editing a time entry when I goofed, but understand that in a much larger firm this would be a great help administratively.

We have been using Timesheets.com for at least seven years now. I spent a lot of time shopping around and then had a chance to spend some time talking to Joel on the phone who is the owner. He was so helpful and patient with me so I decided to give them a try. I especially wanted an internet based timesheet program where my staff could post hours, and then our accountants could log in and get the hours twice a month to process payroll, without my involvement as the owner. It runs by itself, and the people who need to use it can do their thing without bothering me. What I like most about this service is that: 1. The customer service is some of the best I have ever seen. If I ever have any problems they are always there to help me and I normally don't have to wait at all. You can tell this is a service oriented business and they care about always making sure their customers have any kind of support that they need. 2. Another feature I really appreciate is that you can set the program so that your staff can't sign in earlier than they are supposed to, and that has been an issue at our place from time to time.

To summarize I would say that this program is an example of how technology can make your life and business run more smoothly, while having the best service and support at the same time from real, intelligent and helpful people who care. I highly recommend Timesheets.com to anyone who is looking for a good, solid timesheet program to use for their business.

I can't really think if anything offhand, but I also don't use the program myself.

I work at a non-profit and some of our funders require a number of employees to report where they are spending their work time. What's nice about Timesheets.com is that you can create departments in which employees can associate their time, but also projects as well. Employees are expected to dedicated specific amounts of time to certain initiatives each week and Timesheets.com allow employees to copy over hours week by week and adjust from those amounts. My employees love this feature. It saves them time from reinputting info in that stays constant week over week.

I did run into one bug while using the software, which Timesheets.com's tech team is working to resolve right now, but in general, for reporting, you can report on employee, by date range, by signed time and approved time. If signed electronically, the report show that the employee (named) and supervisor (named) electronically signed. But in the instance where an employee is also a supervisor or other employees, the report doesn't name them.

Very few products meet the government DCAA requirements for time tracking, but Timesheets.com does. There are some very expensive options that might be appropriate for large companies, but for a small (<10 employees) company, those options are not acceptable. Timesheets.com is affordable for a small business and has the features needed for government contracting. The user interface is fairly easy to learn. Employees can enter their time either from a laptop or their mobile device, which is convenient. Some websites that review these tools say Timesheets.com has no "app", which creates the false impression that you can't use it on your phone...you can use it on your phone by pointing your browser to the www.timesheets.com website, which has a layout set up for mobile devices.

As a government contractor in a project-based work environment, the tools for setting up a project Work Breakdown Structure with multiple levels are fairly limited. The tools are good enough for a small business with project structures that are relatively small and simple, but are too limited for complex projects with a complicated WBS structure. I wish Timesheets.com would upgrade those tools.

1. Great customer service. 2. Able to use on various job sites and see where they clock -in/out 3. Easy to use 4. Great price point user based. 5. You can pick and choose what features you want to use.

1. Memo feature: Memos do not show up on Mobile version only desktop :-(
2. PTO: not easy for workers out in the field or at home to use or find PTO if used to using the mobile view. when they switch to the desktop view

Just about everything. We sampled five other timekeeping systems (four of which were higher priced) and nothing compared to Timesheets capabilities and flexibilities. We are a small engineering services company with a distributed work force. We were looking for a web-based tool that was able to track our time against multiple clients, projects, and codes within certain projects. We also wanted an easy to use interface for entering time on phones and tablets. Lastly, we were looking for a tool that could be DCAA compliant when required for certain customers/projects. Timesheets hit every criteria out of the park and then threw in bonus features like a company calendar, flexible reports, etc. Another outstanding feature is the ability to enter billing and pay rates based on specific customers, employees and/or projects. This feature alone has saved us multiple hours each month when running payroll and invoicing customers. The price point and features are unbelievable! It more than pays for itself each month. Although the tool is intuitive to use, they also provide online tutorials and unlimited tech support when needed. Did I mention that the customer support is actually helpful and competent? I have already referred several other small business owners to this platform.

I really have no negatives to highlight. I typically am a relatively harsh reviewer of products. This one doesn't warrant a single negative.

If you need a web-based timeline, you can rely on this software. I like the overall quality. It is obvious that it is a company that cares about customer satisfaction, and they managed to evaluate the negative comments and make the software up-to-date and error-free.

Since it is web-based, I sometimes have trust problems, but I have never had a negative experience in this regard. Since I've always been an obsessive person about trust, I think they will reach more users if they are updated on this issue. I think the general problem of the software we use today is the problem of trust.

This was extremely easy to get my staff enrolled. There wasn't a single question, delay, or need to call anyone for assistance with just getting things started. Timesheet sent an email to my staff, the staff enrolled and all I had to do was add the email address. It was super easy compared to ADP. I love that you can save the website to the desktop and clock in with you information without having to login first. It takes about 10-15 seconds to clock in. My favorite feature is the approval of mistakes to clocking in and out. The staff can make a request and you can select to approve it or deny it from the email the system sends you. There is no searching for requests.

I wish the home page was easier to navigate. The design of the page makes it difficult to get to something the first few times you use it. It could be cleaned up to make it smoother.

The software is very flexible. My employees can use the clock functionality to compute their time or they can manually enter their time after the fact.
I am notified about manual time entries and I am able to review everything entered before approving.
Employees are happy with the software
Rollout was very easy and the support from Timesheets.com for the rollout was great

When reviewing and approving time I feel like it is not as obvious to me of what the necessary steps are when something is unusual. It always works out, but it should be a bit clearer.

It's fairly intuitive for employees to put their time in and figure out how to code it.

The leave function is clunky. Once employee puts their leave request in, they cannot change it. It must be deleted (by the supervisor, if I'm remembering correctly) and re-entered. Also, supervisor must go into leave and approve the requests, and cannot do it while approving the time worked entries. I struggle with getting the supervisors to do this task because it's not intuitive.

Also, you can only have one pay period, so if you have both salaried and hourly employees and they need different pay periods, you must do one manually. It's not awful, but another thing to remember to do.

I really like how straightforward it was to set up for my employees, and how intuitive and easy it is for my employees to use everyday. It took them very little time to get accustomed to it, I feel confident their hours are being accurately captured, and it's easy for me to monitor and approve hours from wherever I am. I also really appreciate that it has an IP Lock feature; with many online systems that's not available or comes at a premium. Though I have a solid team, it gives me extra peace of mind to know my employees can only clock in and out from the salon computer. I have really appreciated the outstanding customer support I've received, from the time I was just considering using it (they answered all my questions), through setting it up, and even after I started using it, they called multiple times to check in to see if I had any questions or needed any further assistance. That's amazing service, especially considering I only have a few employees, so I'm not a large account for them. They truly care about every single one of their clients having a great experience with their product.

The main page is nice with the list of employees; the ease of seeing who is clocked in and who is clocked out

for the senior people it is harder for them to learn. I don't know if we need a security question and all that. it is just a time clock

I really like the GPS tracking capability on timesheets.com. It helps to verify accuracy of where our guys clock in and out when they are in the field. It was very easy to install on their smart phones and they do not have any problems using it. It is very straight forward.
Another great feature is the reports that can be downloaded - good for printing timesheets. Also, customer service is great! I've only worked with rep since we've been using the app (September, 2016), but she is very helpful in answering my questions. If she doesn't know the answer, she always gets back to me after researching it with her technical team.

We would like to use the Customer module of the app for our jobs, but our guys cannot assign a "Customer" to their day through the app. As a work around, we have utilized "Account Codes" and "Notes". The guys will chose the job name using an "Account Code" and in the "Notes", they will indicate the work that was done on that job for the day.

Timesheets is a fairly simple software and the things that I like about it is that it allows me to have a general control of my employees, since it has a name established by the administrator previously and thus to have control of when employees work, what days have missed, the hours of arrival and departure, review of the performances of all members. Another thing that I like a lot and is essential in this software is how simple it is, and what is online therefore all this data does not have to be stored in computers and can be consulted from anywhere.

One of the aspects that I do not like very much is that the site totally depends on the honesty of the users and this can sometimes be wrong since employees can modify their times, but for the rest I think the objective of the software is quite successful and that can be quite useful.

I like the fact that I can run any reports I need, based on whichever variables I choose. I also like that I can set cost and bill rates for each person, and for each project. That flexibility is important in a consulting environment.

I would really like the ability to copy profiles or create profile templates for setting up new users. It's tedious going through each new user profile to set all the parameters and permissions, when they are the same as many existing users.

I would also like to be able to give supervisors access to view specific employees, even if they are not under their direct chain of command. Or for them to be able to view all hours entered for a specific project. (Often, the person managing a project is not necessarily the supervisor for all employees on the project. But they still need to see all hours entered for that project.)

It is very easy to use and when I need assistance I get it right away

Sometimes it can be difficult loading a new person on to the program

It is easy to use and requires very little effort from employees. It is also an inexpensive option that works better and has better customer service than more expensive competitors.

It isn't the prettiest to look at but it is so functional.

What makes the software so worthy is the simplicity for both the employee & employer to be able to track hours, notes, vacation and etc. One of the features I really like are the reports that are available. One additional bonus to having this software also includes the archived information on each employee for the hours worked while employed with the company.

There is nothing to dislike about this software because I feel that the options available make it so easy to setup a new employee.

Timesheets is easy to use, it integrates smoothly with QuickBooks; It is inexpensive. It has all the features I need - including mileage and expenses without charging me extra fees unlike other popular and similarly named software. And when I needed mods, they were quick to add them. Their customer service is outstanding! They were with me every step of the way installing and making sure that integration was smooth and seamless. They ran through my first couple of payrolls to ensure everything worked perfectly. They followed up with emails and phone calls as needed to make sure that everything was working smoothly. My team has never had any issue using Timesheets. It is simple to use on any device, from anywhere.

The only thing I would wish for if I could have a wish is maybe a few more reports or that I could customize some reports. That's it. Otherwise I think it's perfect.

Ease of use! Very user friendly. I love that someone is always available by chat to answer my questions. Never have to wait, and they walk me through the process. Very friendly!!

There really isn't anything I would change at this point.