Timesheets.com Reviews

This was fairly easy to set up, with their staff transferring my client info in a report produced from my old time program. There were some small glitches, as with any new program learning curve, but the staff is very helpful, patient, and knowledgeable. We were up and running very quickly.

I dislike having to enter a reason for editing a time entry when I goofed, but understand that in a much larger firm this would be a great help administratively.

We have been using Timesheets.com for at least seven years now. I spent a lot of time shopping around and then had a chance to spend some time talking to Joel on the phone who is the owner. He was so helpful and patient with me so I decided to give them a try. I especially wanted an internet based timesheet program where my staff could post hours, and then our accountants could log in and get the hours twice a month to process payroll, without my involvement as the owner. It runs by itself, and the people who need to use it can do their thing without bothering me. What I like most about this service is that: 1. The customer service is some of the best I have ever seen. If I ever have any problems they are always there to help me and I normally don't have to wait at all. You can tell this is a service oriented business and they care about always making sure their customers have any kind of support that they need. 2. Another feature I really appreciate is that you can set the program so that your staff can't sign in earlier than they are supposed to, and that has been an issue at our place from time to time.

To summarize I would say that this program is an example of how technology can make your life and business run more smoothly, while having the best service and support at the same time from real, intelligent and helpful people who care. I highly recommend Timesheets.com to anyone who is looking for a good, solid timesheet program to use for their business.

I can't really think if anything offhand, but I also don't use the program myself.

Very few products meet the government DCAA requirements for time tracking, but Timesheets.com does. There are some very expensive options that might be appropriate for large companies, but for a small (<10 employees) company, those options are not acceptable. Timesheets.com is affordable for a small business and has the features needed for government contracting. The user interface is fairly easy to learn. Employees can enter their time either from a laptop or their mobile device, which is convenient. Some websites that review these tools say Timesheets.com has no "app", which creates the false impression that you can't use it on your phone...you can use it on your phone by pointing your browser to the www.timesheets.com website, which has a layout set up for mobile devices.

As a government contractor in a project-based work environment, the tools for setting up a project Work Breakdown Structure with multiple levels are fairly limited. The tools are good enough for a small business with project structures that are relatively small and simple, but are too limited for complex projects with a complicated WBS structure. I wish Timesheets.com would upgrade those tools.

I like the fact that I can run any reports I need, based on whichever variables I choose. I also like that I can set cost and bill rates for each person, and for each project. That flexibility is important in a consulting environment.

I would really like the ability to copy profiles or create profile templates for setting up new users. It's tedious going through each new user profile to set all the parameters and permissions, when they are the same as many existing users.

I would also like to be able to give supervisors access to view specific employees, even if they are not under their direct chain of command. Or for them to be able to view all hours entered for a specific project. (Often, the person managing a project is not necessarily the supervisor for all employees on the project. But they still need to see all hours entered for that project.)

Timesheets is easy to use, it integrates smoothly with QuickBooks; It is inexpensive. It has all the features I need - including mileage and expenses without charging me extra fees unlike other popular and similarly named software. And when I needed mods, they were quick to add them. Their customer service is outstanding! They were with me every step of the way installing and making sure that integration was smooth and seamless. They ran through my first couple of payrolls to ensure everything worked perfectly. They followed up with emails and phone calls as needed to make sure that everything was working smoothly. My team has never had any issue using Timesheets. It is simple to use on any device, from anywhere.

The only thing I would wish for if I could have a wish is maybe a few more reports or that I could customize some reports. That's it. Otherwise I think it's perfect.

The customer service is top notch. The team does not make you feel like an idiot if you don't know simple tasks and they don't put you on hold for an hour if you have more complicated questions. You get straight-forward service whether that is assistance with a real person through the chat bot or more hand -holding service on the phone. Additionally the product itself is simple. While there isn't an app, it's very easy for the team to clock in and out and edit time as needed as well in the browser. They can enter their own PTO requests and I can view them individually or in the calendar mode to compare against who else will be out that day.

There is no app and it doesn't integrate directly with the payroll service.

I like that there is always help when I do need it. Very problem-solving oriented support team! I have only positive experiences every time I have either a simple or complex question. They take the time to try and understand my business and the underlying goal that I'm trying to accomplish.

The only thing I don't love is that we use the supervisor feature so that our contractors can see their rates per piece - but that leaves me a little vulnerable. Since they are input as supervisors, they can also change the rates on me. I bet we are unique in requiring this feature for non-supervisors, however.

Great customer service and great product!

The only thing I would add is a more robust and easier to use scheduling module.

I like that every employee is held accountable to clock in and out of work. It is an extremely easy-to-use and functional software that helps the finance department to accurately pay the employees every two weeks. I also like that we can add mileage and review our statements, as well as adding in paid time off, holidays, and sick time.

Everyone is held to a moral standard, so everyone is inputting their own hours. Unfortunately there is no other way of knowing whether or not a person inputted the correct hours.

The online tracking, reporting and upload availability to our payroll system makes processing payroll more accurately.

Trying to uncover or find some functions that aren't utilized often is time consuming - BUT - their customer support is terrific!!

The software is VERY easy to use. When I have questions on how to create a report or change something, the chat support is SUPER fast and very helpful. I have NEVER had anyone there say they didn't know how to fix something. I even has a tech call me, while on chat, to expedite the edit to my account. Really remarkable how fast and how helpful they are all. My experience has been outstanding.

Nothing negative to say really. There are some things that don't really come easy with logic, but the support helps smooth those little things over very easily.

As a business owner with employees who work from home, keeping track of time is a difficult task. Timesheets makes it incredibly easy to track attendance and days off.

There have been a handful of times over the past year that there was a glitch and a day got erased for one of my employees. While this is frustrating, customer service was extremely helpful and fixed the problems quickly.

Simplicity. I was looking for a way to track my time when I need to bill-by-the-hour. As an independent trustee, approximately 2/3s of my income was earned on a project or annual retainer basis. Over the last six months, that has decreased, and hourly billing work has increased. Being a bit older, I am not a tech-guy, and I just wanted a straight-forward way to keep and store my billable time accurately. The Timesheets application has provided the solution for that I was looking for.

The program is feature rich and capable of supporting large companies, with a lot requirements than I need in my two-person practice. During the initial set up, I was challenged to sort through all of the features and options that I did not need, in order to find the ones I did need.

Company where I'm working is satisfied with a services from Timesheets.com. Easy for using and customer service has never been better. Simply awesome.

Nothing, If I had to say one thing, then it has to be better looking, but that's it.

User friendly, you can restrict the computer locations where employees can clock in/out (ie: they have to actually be at work!), employees can make notes if they need to make an exception, tracks PTO time, generates useful reports (especially for payroll), great customer support.

A bit hard to understand/resolve overlapping time clock errors

I like that I am able to track all of my client projects and provide them with a report each month of my time spent and since I am a sole proprietor, the fact that the software is free is a huge plus.

The only con I can think of is when I print a report, it cuts off my customer notes and doesn't include everything.

Easy to use, easy to understand, all information can easily be viewed. Adjustments can be made with ease. Customer service has been very helpful and responsive when I've had questions.

Time displays as hours and tenths of hours but entries are made in hours and minutes. Causes confusion for users.

Easy to use, great customer service. He is very knowledgable and helpful. Reports are very helpful. Competitively priced.

Can't think of anything I don't like. Software works well for my small company.

The product is easy for our remote staff to use, which is key. Superior customer service!!

I like that everything is timestamped, the multiple reports you can run to keep track of everything are very convenient. easy to watch staff hours and to make corrections.

there is no app to use; having to double check whether signed in or out due to timesheets timing out; the clockin screen is mobile friendly but the rest of the website is not mobile.

Timesheets.com is pretty straightforward. There are reports that cover every use of the data. We found it fairly inexpensive relative to how much we use it

Hard to really pinpoint something specific. Timesheets.com operates exactly like you imagine a timesheet online would!

I like that I can easily clock in and out and see who else is clocked in. I also like being able to add pay period start and end dates to the schedule.

That I can not see each pay period for each employee broken down. For example, if I wanted to see how many hours an employee worked the past two weeks I have to add them manually. I would love to be able to select dates and get the hours worked that way. Also, the layout is hard to use on phones, especially when trying to create a work schedule for staff.

its very simple and lite application to be used for daily business work and its good for reporting and monitoring team members attendance in my work

its doesnt have mobile application version that can add more benefits and would be easier and faster

The software is easy to use for my employees. it keeps track of their hours and I have easy access from whatever location.

I don't have complete control of my employees logging in from outside of the office. I am not sure if I am using the software correctly when it comes to that or not looking at the right information.

Helps me run my business smoothly by tracking payroll, overtime, PTO etc.

None at this time. The software meets my needs.