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337 Reviews

- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Comprehensive Project Management Software
Reviewed on 27/09/2019
In general, my experience with zoho has been positive. I'm happy to use it and my team likes all the different solutions zoho has for our business.
Pros
Zoho is one of the industry leaders for project management software. It is has many APIs able and offers a lot of flexibility. The program is fairly easy to use and intuitive.
Cons
There are some features missing that I would like to see and it can sometimes be more time consuming to enter tasks than I would like it to be.
Reasons for Switching to Zoho Projects
Cost and functionality. Zoho cost more than Monday but has more connected products and less than basecamp for what we needed. We also had a team member who had set up zoho project management for a precious company in the past and she knew the program.- Industry: Textiles
- Company size: 201–500 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
It's important to note that the actual experience may vary depending on the user's specific...
Reviewed on 29/04/2023
Overall, I would recommend Zoho Projects to anyone looking for a comprehensive project management tool. Its range of features, intuitive interface, and collaboration tools make it an excellent choice for teams of all sizes.
Pros
User-friendly interface, Comprehensive features, Customization, Collaboration tools, Integration with other Zoho applications.
Cons
Some of the common criticisms that users have mentioned about Zoho Projects. However, it's important to note that these are subjective and may not necessarily reflect everyone's experience.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The top project management application based on the cloud
Reviewed on 02/03/2023
Pros
ZohoProjects provides a comprehensive solution for our project management requirements, offering numerous advanced features to tackle end-to-end challenges. It serves as a centralized platform for tracking all aspects of project management. One of the standout features of ZohoProjects is it's effortless tracking of work progress, remaining hours for tasks, and weekly working hours. The real power of ZohoProjects, however, is unlocked when integrated with other Zoho products. For example, by combining timesheets with Zoho Invoice, we can easily bill consultants. The potential applications are limitless.
Cons
This product is not disliked, however, due to its extensive features, there is a considerable learning curve involved. Additionally, while Zoho projects offer mobile apps, the quality of these apps is poor. The product's task search capability is also notably weak and requires improvement in their search algorithm to enhance its overall quality.
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Least intuitive software I've ever worked with
Reviewed on 15/03/2022
Pros
It has about 1000 features, which is cool. Unfortunately, 999 of them are obscure, unnecessary, confusing, and remain unused. So it lacks proficiency in the most basic and most necessary of features.
Cons
Zoho Projects is truly one of the least intuitive, most frustrating softwares I have ever used. It's been nothing but a headache from start to finish with some of the worst UX/UI I've ever seen and it lacks some of the most basic tools a project management software should have. I'm so relieved to be moving on.
Reasons for Choosing Zoho Projects
We wanted more advanced options and better integrations with all aspects of business (finance, CRM, time tracking). In the end, with Zoho, we got none of these.Switched From
AsanaResponse from Zoho
Hello, Courtney.
We appreciate you taking the time to leave this comment. We at Projects take customer feedback seriously and are always looking for ways to improve our customer experience. Is there anything in particular about the UI/UX you think we could improve? We'd like to work with you to figure out what you believe is wrong with the UI/UX and how we can make it better. We'd be more than happy to set up a conversation with you to go over this in greater detail. Please email us at [email protected] to start the conversation.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Zoho Projects Review
Reviewed on 11/05/2023
Pros
I use it just a few weeks but I am very content with its easy-to-use interface and automation of task such as reminders, notification etc. The mobile app is also very user friendly.
Cons
It is online tool so it can't be used without internet connection (for example during traveling it is sometimes a problem to use it).
- Industry: Machinery
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Zoho Projects Review
Reviewed on 16/05/2023
Good
Pros
Kan Ban is that I use the most. Other features are good too.
Cons
Projects sorting by number is not available. That would be a good feature to have.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Zoho Projects
Reviewed on 12/05/2023
Pros
Real-time updates considering that I am far from our main office
Cons
Not flexible in code editing, so you need to be more careful in adding tasks
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
very good product
Reviewed on 15/05/2023
Pros
task management module made very easy to create and update as well as detail reporting
Cons
there is no least module everything is good
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Zoho Projects
Reviewed on 02/05/2023
Pros
Easy of UseUser-friendly GUIGood customer support
Cons
Integration with 3rd party appsChanging of layout
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Zoho Projects: A Powerful Project Management Tool
Reviewed on 10/01/2023
Overall, I have had a positive experience with Zoho Projects. It is a powerful tool that has all the features I need to manage my projects. The user interface is easy to use, and the reporting and analytics features are excellent.
Pros
Zoho Projects has a great user interface that is easy to use and navigate. It has all the features I need to manage my projects and tasks, and I can keep track of the progress of the project. The reporting and analytics features are great, and I can easily access the information I need.
Cons
Zoho Projects can be slow at times and the customer support could be improved. The dashboard could also be more customizable, as it can be difficult to find the information I need.

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Great platform for the price, but bugs and interface will drive you mad
Reviewed on 10/09/2018
Zoho Projects is a rare project management software that does all of the things our marketing agency needs it to do at a great price, which is why we've kept it for as long we have. We just wish it was considerably more user-friendly.
Pros
The number of features from Zoho Projects is impressive. Practically every feature we needed for our project management could be done, at a price no other platform could match. You can set billable and non-billable hours, you can clock into a timer for all tasks, and the task creation setup is pretty robust.
The interface has improved a ton in the 3 years I've been using the platform, and you can tell the developers are constantly trying to improve stability and features for users.
Cons
As great as the features are, the functionality of the software can be quite frustrating. The interface is bland and can be very difficult to navigate. We can usually find what we need but finding it can be quite the challenge.
Along with that, some features have head-scratching quirks that we've never been able to figure out. For instance, every time we create a new project it will only add *some* of the managers to the project, instead of all of them, even though there's no difference in their permissions. It's a technically *stable* software, but we often grow envious of other, more functional project management software that's out of our price range.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
On first glance has the features you need
Reviewed on 05/02/2021
This could be a great basic and affordable project system if Zoho would just fix some basic day to day usability issues. As it is, it's frustrating and not flexible enough in some basic ways.
Pros
Has all the high level features you would want from a basic project management software. Projects, tasks, issues, share access with customers, custom fields, discussions, calendars, finances. Integrates with other Zoho products like Desk and Books.
Cons
The integrations are flaky. Integration with Zoho Desk is very limited and we ran into several bugs setting it up. The integration with Zoho Books doesn't work well for our workflow so we end up creating invoices manually in Books instead of using the integration.
The system doesn't remember your preferred view and constantly changes on you.
The Kanban view is next to useless. It allows for no sorting at all! It doesn't display any additional useful information like priority/severity.
Support is lackluster. They will respond, but not really directly address your issue. My takeaway from this is that the system is the way it is, take it or leave it.
Because of all the small UI quirks and bugs it wastes a lot of your time.
I find the settings difficult to navigate. Even though I fairly often change settings, I still have trouble finding the proper project level settings every time I need to change something.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
You can quickly delegate tasks, collaborate efficiently with all colleagues and partners
Reviewed on 12/01/2022
Zoho Projects, one of the best cloud-based program management and coordination tools, has an issue tracking app that facilitates networking and communication and speeds up project completion. Create a track of your activities using Zoho Projects' iOS mobile apps.
Pros
A cloud-based initiative is a software creation activity that has more than one million customers worldwide. It enables you to effectively schedule and execute your activities. You can quickly delegate tasks, collaborate efficiently with all colleagues and partners, be mindful of all development reports, generate timely reminders of construction activity, and execute project schedules at a certain time of events. With a huge range of third-party frameworks, projects would be an excellent fit for the workplace.
Cons
Zoho prototypes are difficult to customize. Its scalability is somewhat constrained for certain features. It is helpful for project creation, but it lacks a forum for individual communication. People do not like to rely on Zoho tasks to switch works to Excel in order to communicate with others.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Streamline Your Task and Time Management with Zoho Projects
Reviewed on 26/02/2023
Zoho Projects is a versatile and comprehensive project management software that offers a range of features to help businesses manage their projects more efficiently. The software provides an intuitive and user-friendly interface that makes it easy for users to navigate and use the tool, even if they have little to no experience with project management tools.One of the standout features of Zoho Projects is its affordability, with a range of pricing plans that cater to small and medium-sized businesses. The software offers robust collaboration and communication tools that enable team members to work together efficiently, along with integration with other Zoho products and third-party apps to streamline workflows.While there are some limitations to the software, such as limited customization options and occasional performance issues, Zoho Projects' overall strengths and comprehensive feature set make it an excellent choice for businesses looking for a cost-effective project management solution. Overall, Zoho Projects provides an efficient and streamlined approach to task and project management that can help businesses stay organized and on track.
Pros
Comprehensive project management features that cover all aspects of project management, from task management to time tracking and reporting.User-friendly interface that makes it easy for users to navigate and use the software, even if they have little to no experience with project management tools.Affordable pricing plans that make it accessible to small and medium-sized businesses.Robust collaboration and communication tools that enable team members to work together efficiently.
Cons
Customization options can be limited, making it challenging to tailor the software to specific business needs.The user interface can be overwhelming for some users, particularly those who are new to project management tools.
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Flexible program but terrible support
Reviewed on 28/02/2020
We felt a bit frustrated with their support and didnt want to buy into their model anymore.
Pros
We enjoyed setting this program up because it had flexibility to allow us to set it up for our marketing business and also cosmetics. We had many contractors too so it was great we could track their times for each task.
Cons
Once we started adding more users, it became too expensive. In the end, we had to step away from this because we had over 30 users and we needed something that wouldn't charge so much for adding new users. We needed a better package deal. Support was terrible and they tried to lure us in with paying for support.
Alternatives Considered
Microsoft ProjectReasons for Choosing Zoho Projects
More features and functionsSwitched From
Trello- Industry: Financial Services Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Perfect for a small business with lots of clients
Reviewed on 11/12/2017
We had been looking for years on how to properly transition from a printed spreadsheet, to an online collaborative system where all members of our (small) team could easily access production and client information from a central online platform. We tried various project management tools, but the curve with Zoho Projects was perfect. We all learned how to use the software in less than a day so we can now focus on getting work done. It's been a time and money saver from day one and we look forward to the continued incremental improvements to further help our business.
Pros
Easy to learn interface. Adaptable to our business needs. Very good for a cooperative or individually-based environments.
Cons
We do a lot of searching for tasks. However, when you are inside one of the few dozen projects we have, we can only search for tasks within the project. It would be great to have a search where all tasks are displayed, no matter where you are inside Projects. This would be great for how we have adapted the software for our needs.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A very efficient product
Reviewed on 30/12/2022
It has been an incredibly helpful tool for managing projects, tracking progress, and communicating with team members. The user interface is intuitive and easy to use.
Pros
Zoho Projects is an excellent project management software for small and medium businesses. It has features like task management, time tracking, resource management, collaboration tools, and project analytics. It also has an intuitive UI and a mobile app. It offers basic project management features at an affordable price and is highly customizable. It is easy to set up and use and can be used to manage any size or type of project. The software also allows users to track project progress, assign tasks, collaborate with team members, and measure performance.
Cons
The customer service response times can be slow.

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Professional services organization happy with Zoho Projects
Reviewed on 06/12/2018
Multiple departments (implementation, product development, project management) have discovered the value of a collaborative tool which supports project management rigor (WBS, % complete, Tasks-to-Task dependency, etc.). We have been able to displace many siloed resources internally, such as hosted spreadsheets and MS Access databases.
Pros
Provider-client collaboration. Zoho Project allows internal team members to easily coordinate activities across a complex WBS (work break-down structure) .AND. collaborate and delegate tasks that the customer's contacts are responsible for.
Cons
That all Tasks and TaskLists under a given Milestone automatically inherit the property of either internal- or external-facing. This often causes us to replicate the WBS - one copy under internal-facing Milestone(s), the other copy under external-facing Milestone(s).
- Industry: Financial Services Software
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Collaborate your team and manage your projects by using Zoho Projects.
Reviewed on 04/08/2018
Pros
The interface is simple, intuitive and easy to use. It is a project management tool with all basic functionalities. They provide Timesheets, which help you in tracking time. You can keep track of your all projects by switching between multiple projects. You can check out the Kanban view to keep a track of the internal tasks. The application helps to list tasks and subtasks, and you can assign resources to these subtasks. Helps in creation of reports and forms for your project. Customer service and support team are very responsive. The application is easy to set up and allows easy navigation and configuration. Integrated with other applications like Zoho Bugs and G Suite applications.
Cons
The free version lacks a lot of features in comparison to the paid one. The absence of a group chats feature. The application encountered errors while working with QuickBooks. It is quite difficult to work on the mobile phone version. You can’t add multiple employees to different projects at the same time.
- Industry: Telecommunications
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
it is s good tool for small/basic projects and comes with affordable price with lots of...
Reviewed on 17/01/2018
Pros
The best think i found about this tool is its customer support service and chat feature where you can chat with its representatives.
this is more suitable for small projects/team or an individual and comparatively cheaper as compared to the other products with the same functionalities and use. it provides use multiple views which helps user if in case he/she is not comfortable with the default view.
some feature really impress me like milestone,task-list,setting timer on your task, having multiple views to set, ability to restrict the client access to the limited/unlimited number of projects. in a small team it makes easy project monitoring overall for a small team size or individual i will recommend this product.
Cons
i have faced difficulty with its integration with few apps like Quickbooks and stuck with the reports when run across the projects. so suitable only for the projects under one umbrella.
Reports lack some data about the customer and projects there can be some data that can be put in the reports like project detail start/end time or type of the project.Privacy is the certain cons here as it lack the privacy in-between users to users and client.
Also a drawback which might have been resolved in new version of this software is the less number of filters while preparing for chart/reports.
- Industry: Architecture & Planning
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Inexpensive project managment
Reviewed on 05/07/2021
Weather you have big business or small. Zoho project is capable with all.I will definately recommend it to others.
Pros
Zoho project is easy to setup and navigate.Some of the major feature are-
*Easy track to complex project by setting milestone, sub task and task list etc which help in reaching deadline
*Buit in chat room- User can chat 1 on 1 or in group with no limit. It help us to stay connected with each member
*Integration- It can be integrated with all major application like drop box,slak even with jira.
Cons
There customer care is the only problem here. They dont response quickly.
- Industry: Online Media
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Functionalities and UI improving on monthly basis, but still long way to go.
Reviewed on 10/09/2018
Pros
Timesheet is one of its best feature which is usually a separate paid addon if we go ahead with a usual project management application. the fact that there is also an easy integration with other aplications in the Zoho suite makes using Zoho projects a default choice.
Beng able to adjust the views on the basis of the requirement and roles makes it good to use for all the people in the company hierarchy and not just the team leads.
If used in a proper manner, helps to improve the efficiency of the team at a huge level.
Cons
Creating a project is easy to do, but keeping it updated becomes a tricky task at times and a specific person needs to be allocated for the same. The Gantt view is not always in the perfect manner due to the complexity of tasks in a small team.
Creating sub task list within a sub task is not an option so planning of creating a project needs to be done with that in mind.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We use zoho projects to manage our software development and support tickets, simply put, it is...
Reviewed on 14/06/2018
This software is central to how we run our business and I would heartily recommend it. There are many alternative solutions out there but this one does the job well for us and is very cost effective for small development and testing teams.
Pros
Very easy to use, consistently reliable. Great notifications and flexibility of configuration. Easy categorization of types of issues that can be tracked in a number of different ways.
Cons
Like most Zoho products, it is intended for a mainstream audience which can make it very easy to use but sometimes, it can be a little limited for power users although we have always been able to find a workaround for solutions that we are trying to achieve.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I definitely recommend to use
Reviewed on 30/01/2023
The interface is very user friendly and I found the features very useful. I especially like the ability to manage tasks, track progress and store documents. I'm also grateful for being able to customize the clipboard to suit my specific needs. I highly recommend Zoho Projects to anyone looking for a comprehensive project management solution.
Pros
I liked the fact that Zoho Projects is a powerful and easy to use project management software that allows me to better manage and organize my projects. It has a great interface that's easy to navigate and understand, and it has a wide range of features that make it a great tool for managing projects of all sizes and complexities. Additionally, the software integrates with other Zoho products, making it easy to manage multiple projects from one platform.
Cons
I was extremely satisfied with the Zoho Projects platform, frankly, there was nothing I didn't like.