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14282 Reviews

- Industry: Design
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
So glad I found Basecamp!!
Reviewed on 10/08/2022
I've had a great experience with Basecamp. I've collaborated with a number of projects on this tool...
I've had a great experience with Basecamp. I've collaborated with a number of projects on this tool and it's been essential in managing my projects. Since I'm in the growing phases of my business, I SO glad they have a free feature that allows me to use 3 free projects. Once I reach a level where I have a team and I'm serving more clients, then I can see myself getting the Basecamp paid plan.
Thank you for offering such a great product!
Pros
Another designer recommended Basecamp for managing web design projects. This product allows me to keep everything for my client projects in one place! I like being able to collaborate with clients on a timeline and assigning them tasks. The chat feature is very helpful. I like that we can upload all their documents and even link to Google documents. The mobile is very useful for doing business on the go.
I can really stay organized with Basecamp and it keeps me accountable with timelines. I love that I can make it client-facing so there is a level of transparency on timelines.
I can use this tool to do all communications with clients and not have a string of emails to go through.
Cons
I've been going back and forth with the documents section and if I should use Google Drive to store documents or if I should use Basecamp. People are most familiar with Google Drive, however when I educate and train them on how to use Basecamp, then it will help them be more comfortable with navigating the software.
I would like training videos for clients to be able to get an overview of how to get the most of Basecamp while working together. If Basecamp doesn't have a video overview, then this will be something that I can work on.
Reasons for Choosing Basecamp
It was recommended to my by another designer and she said she used it for everything related to her projects. I was sold when she said she didn't email clients anymore! I was like YES! This is what I need. I get annoyed with the lost email chains and I wanted an all in one tool where I could email the client and also email designs and mockups. Asana didn't do well with emailing images to clients. They were blurry and hard to find on the email.Switched From
AsanaReasons for Switching to Basecamp
Basecamp has an easy to use interface. It allows me to share design mockups, email and live chat with clients (I've used this messaging feature a lot), store documents and keep projects on timeline. I really like the home page dashboard for each project. It's SO clear and easy to understand! Each section is labeled clearly and easy to use.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Basecamp allows me to track my team's progress easily and efficiently
Reviewed on 11/04/2020
I've used Basecamp for my team for several years now. The communications solutions, file management...
I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.
Pros
Basecamp is a project management solution that allows me to stay on top of my team's projects with ease. Projects can be categorized and organized so that only members working on a particular project are exposed to the communications and back and forth. We use Basecamp as our primary solution because it is easy to implement and onboard, simple to use and has a robust set of features that are among the best in the industry for what we need.
Cons
My only complaint is that the different versions of Basecamp have different features. For example, the version we use does not allow for time tracking. While this is not necessary, as we don't bill out by the quarter hour, it would be a nice feature that would allow me to better understand how long certain tasks take my team members. If Basecamp had universal features across all versions, this would be a miracle solution.
Reasons for Switching to Basecamp
Basecamp is simply more user friendly for my organization. We didn't want to use the same ticketing system that our dev ops or IT uses because we had differing needs.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Engage, Interface, Prevail: The Communication Enchantment of Basecamp
Reviewed on 29/08/2023
We were utilizing an extraordinarily made stage for group communication, but within the conclusion,...
We were utilizing an extraordinarily made stage for group communication, but within the conclusion, we concluded Basecamp fair had more usefulness and would take a toll on us. The truth that everybody has assignments distributed to them at each arrange of the extend has moreover made a difference in us getting imperative stakeholders' assent. In the event that the ventures are for exterior clients, you'll incorporate them within the extent but restrain the assets they have get to. It made a difference for me to remain organized and remember my steps when fundamental since it was so well-structured.
Pros
Basecamp's communication device is additionally very accommodating since it offers a take-note board and the capacity to post declarations. It is basic to utilize, empowers collaboration over long separations, and permits you to plan and convey reports to your colleagues. I appreciate how straightforward it is for me to connected with all of the other staff individuals. With respect to corporate upgrades and data, I felt way better taught and educated. I like utilizing this program to put through with our plan team. It incorporates all the trade information coordination capabilities our group must arrange and keep an eye on ventures.
Cons
In comparison to other devices, it offers less modern usefulness. This gadget has the potential to be utilized as a micromanagement device by inadequate directors and pioneers. The need for a few essential functionalities and the interface's extraordinary cleanliness and snugness. In the event that you're utilized to this energetic in, for illustration, Gmail, the failure to file fabric might make sorting challenging. The updating of worker profiles after the initial maker has cleared out the firm is Basecamp's greatest source of inconvenience.
- Industry: Computer Games
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Nearly great but not quite
Reviewed on 16/07/2018
We felt that the "all in one" nature of the software was great, but beyond our initial tests we...
We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.
Pros
For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.
On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.
As a project manager, this is a very useful way of seeing where everything currently "is at"
Cons
Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)
Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

- Industry: Higher Education Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ease of Task Management
Reviewed on 20/06/2023
Would highly recommend this product to others! I've used FreshService and didn't like it nearly as...
Would highly recommend this product to others! I've used FreshService and didn't like it nearly as much as I like Basecamp. Basecamp is intuitive, easy to learn, easy to use, and helps in daily task management.
Pros
I love that I always have a record of the work I have accomplished - when we go back at the end of the month or fiscal year for reviews and for records of when items were completed, it's so helpful to have easy to access documentation to review.
Cons
Sometimes there are errors when assigning tasks to others, but that very rarely is an issue.
- Industry: Luxury Goods & Jewelry
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great interface and ease of managing shared projects
Reviewed on 29/08/2023
as an end user I find the product very well conceived and the speed in starting to use it is...
as an end user I find the product very well conceived and the speed in starting to use it is remarkable. Multi-account management also allowed us to work with multiple vendors. Project management gains speed and optimization in approval workflows.
Pros
certainly the ease of use as well as the intuitive interface. Creating new tasks, projects and boards is also simple and requires only a few steps to get started
Cons
the export of information could be improved for greater compatibility with external office automation and email tools
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ESSENTIAL for our Remote Company
Reviewed on 20/07/2023
Pros
The features to stay on top of tasks and teams.
Cons
Which there was more customization to make it aligned with our brand scheme.
- Industry: Accounting Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best of our management projects , i love it so much..! It’s fantastic :)
Reviewed on 20/08/2023
I love it for my experience with my business management,
I love it for my experience with my business management,
Pros
The way of how it using, so amazing for the leader our products
Cons
It’s a good one for the life’s projects management, it’s fantastic product
- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Best for Collaboration.
Reviewed on 18/08/2023
we have used it to communicate an SEO project with the agency and for task management it was great.
we have used it to communicate an SEO project with the agency and for task management it was great.
Pros
Task management, due date setting, various status reports, I liked them all.
Cons
Mobile accessibility and view were not great and I remember the site wasn't very responsiv when it was opened
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
"Streamlining Collaboration and Boosting Productivity"
Reviewed on 09/08/2023
It's a good experience I highly recommend it
It's a good experience I highly recommend it
Pros
Simple and intuitive interface - Basecamp has a clean and straightforward design that is easy for most team members to learn and use.
Cons
Basecamp does not provide in-depth usage reports and analytics around tasks, workflows, file activity, etc.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Basecamp is irreplaceable! Trust me, we actually tried too Lol!
Reviewed on 11/02/2021
We use base camp for each department. Every team has their own project. Within each project is...
We use base camp for each department. Every team has their own project. Within each project is every teams important training documents documents, files, and weekly tasks. We use the ping feature for group messages. It has made file sharing very easy. Many of our documents have to be referenced by several different at various times throughout the year. Basecamp makes it simple to keep up with these documents.
Pros
Basecamp has been an amazing product for us for years now! It allows us to manage projects in events by keeping to do lists, files, and instructions all in one place.The team I manage uses it to assign tasks, communicate between team members and keep up with conversations so we can reference them later, and , keep track of files and receipts. Every document and system that our team members need access to can be attained in one place. There is a little bit of a learning curve at first but it makes sense very quickly the more you use it.
Cons
There is a little bit of a learning curve at first but it makes sense very quickly the more you use it. There are really only two things that I dislike about Basecamp but I’ve learned to live with them for now. 1.). There is a great variety of ways to send communication. You can send a ping (which is kind of like an instant message), You can make a comment on the general message board of each project, you can comment on the calendar item, you can comment on the task item itself, and you can comment on individual files you add. At first it seems real handy but once you start adding multiple projects it can sometimes be difficult to go back and figure out where a conversation happened. Thankfully the search icon works rather well in these instances but not always. The way we have gotten around this is to make sure our Team is clearly instructed on what features we will use to communicate various kinds of information. 2.) there is a feature called haystack. This functions as your personal inbox letting you know what due dates are approaching, what tasks were recently assigned, and what conversations have happened recently that you need to be part of. However, once you click on an item it disappears immediately from your inbox. So when you see something important, you need to respond or add a personal to do immediately. I wish it didn’t delete until you told it to delete like a normal email inbox. This way you could come back to the message and deal with it at a better time.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The hub for all great quality projects
Reviewed on 22/11/2019
Our experience with Basecamp has been very positive. It has been a greatly important tool for the...
Our experience with Basecamp has been very positive. It has been a greatly important tool for the management of efficient and timely projects. The features within Basecamp have been positively used by the vast majority of our clients and create a really collaborative and team-like feel around the projects.
Pros
The best thing about Basecamp is that it provides a secure and easily accessible central hub for your project. It is easy to invite all key project stakeholders and has features that allow for quick and easy discussion around the project, easy communications of important notices and action points and acts as a central storage place that gives everyone oversight to essential project documents and files. Basecamp also provides an accurate project timeline based around the actions of the individuals who use it, meaning that assists with project traceability and track.
In addition it will also send automated reminders to the inboxes of those registered which is a fantastic feature for keeping on top of all project details. These reminder emails can be customised to specific individuals which means you can easily reach/remind/engage with the action point owner.
Cons
The main frustration with Basecamp is the updating of personnel profiles when the original creator has left the company. For example, I have needed to update the job titles and email addresses associated with people for accounts I have inherited after my predecessor has left the company. However, this action is blocked as I was not the original creator which was highly frustrating.
Reasons for Switching to Basecamp
We chose Basecamp due to it's referenceability with a lot of US businesses, as the majority of our clients are US-based. We also preferred the look and feel of the tool when we took out a trial period.
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The best all in one HQ for remote teams
Reviewed on 13/10/2020
Overall, I love the way it feels like a virtual headquarters for your company where employees can...
Overall, I love the way it feels like a virtual headquarters for your company where employees can chat, stay up to date with projects, and post all related docs and files, and integrate schedules, but in order to get the best experience with running an office remotely there is such limitation and little customization available. This is a great start, but you still need to use other tools to get a comprehensive set of tools to run and operate your business.
Pros
I love the fact that basecamp feels like a virtual office. The dashboard looks like virtual rooms that one can enter depending on the department you want to access. Basecamp has many features to make it feel like you're at the office like the different departments with access to files, chat, project management , to-do's, groups, and a link to schedule your time and tasks and keep track of meetings.
Cons
There is very little customization that can be done besides adding a company logo, and setting up your departments, groups and selecting which features to incorporate into the department tiles. I would love to be able to custom colorize the look and feel to make it more unique and visual, but there are limitations. Each tile that can be used for departments or projects, also have very little room for customization and you're not able to create any unique features besides your standard to dos, schedule, chat, and files.
Reasons for Switching to Basecamp
ability to have employees connect in one place rather than just working separately and feeling disconnected
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Recommended - Use it daily
Reviewed on 20/07/2020
We use Basecamp almost on a daily basis. It is fantastic for managing our team and different...
We use Basecamp almost on a daily basis. It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides. Makes it easy for managers to see what has been completed
Pros
Basecamp is well suited for project management. I've used Trello historically but it never had the same degree of functionality. I love the fact that I can have lists, easily collaborate with others and make it almost like a task force that I can assign to various people on our tea.m
It was easy enough to implement and also great if you need to hit the ground running since the learning curve is virtually non existant.
Cons
I use Basecamp 2 and the part I like least about the software is that within the cards itself, I can't @person to provide updates. I can assign various cards to specific people but can't call out specific individuals in those cards.
Alternatives Considered
TrelloReasons for Choosing Basecamp
Features and functionality. Trello is great if you like the kanban approach but we needed something that had more features.Switched From
TrelloReasons for Switching to Basecamp
Trello is limited to kanban boards. We needed to have different views and basecamp was able to provide that at a cost that we could afford.- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great tool, but unfortunately the price is one of the highest values
Reviewed on 14/11/2022
Pros
Basecamp is an incredibly strong task management tool. Great for small teams. As far as resource management and any medium sized projects basecamp lacks behind its competitors. With all this said, I love basecamp as it is nostalgic for decades now of work that I've been able to implement easy with teams and organizations.
Cons
resource management, alignment, lack of scheduling, confusing interface that forces users to just use search, upgrades and updates... although good, only make it harder to leave and not actually fix needed overhauls.
Reasons for Choosing Basecamp
So Asana, was better designed back in 2018 or so, but was also very buggy at the time, and still lacked in scheduling and other areas, we made the switch and have been happy, but now basecamp is needing another overhaul to keep up with alternatives.Sad to say but their pricing model (back then) was unmatched and now they are switching that up to be per user/month like everyone else. I'd suggest they stick in their lane, but alas.Switched From
AsanaReasons for Switching to Basecamp
sad to say but it was pricing. Now as we've grown we need more value that basecamp cannot keep up with.- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy, Affordable Project Management for Your Entire Team
Reviewed on 16/08/2019
Since we started using Basecamp, our project intake process has become much more organized and it's...
Since we started using Basecamp, our project intake process has become much more organized and it's way easier to see what everyone has on their plate. It's also helped us get approval from key stakeholders since everyone at every step of every project has to-dos assigned to them. I also love the integrations. We sync with Everhour so we can keep track of exactly how long it takes to complete each step of each project, which has helped us become more efficient and also see where we're spending our time.
Pros
I love how intuitive Basecamp is to use and how easy it is to keep track of upcoming projects and set priorities. I'm new to project management and it's been so easy to set up every project and teach new employees how to navigate the system. You can set different projects for different teams and even invite clients to view projects. Plus, you don't have a limited number of seats so everyone in our organization can access it without us needing to purchase anything additional.
Cons
There are too many places to communicate within Basecamp so it's important that you have a clear process. You can comment on an overall project thread, a group and in each individual to-do so sometimes it's hard to tell where a comment is located. However, it does show you which to-dos have comments within them and there are easy-access notifications at the top of your screen at all times so as long as comments are recent, they're easy to find.
Reasons for Switching to Basecamp
We did free trials of each option and Basecamp was the easiest to use and the most intuitive. We were all comfortable using it and thought it would be the best option for us as the company grew since we could add people to the team easily.
- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good software for building project management
Reviewed on 22/03/2021
I mainly use it to collaborating on project with my team members which working on the other...
I mainly use it to collaborating on project with my team members which working on the other branches. We can communicate and work on the same task in real-time and making the project collaboration process very effective.
Pros
The feature and menu is perfectly placed in the software dashboard. I can easily find the tools that i need really fast and that has speed up my work progress. All my project and the progress can be tracked by the visual percentage thus make it more easier to know the project level of completion.
Cons
Basecamp tools for task management is somewhat lacking because there are no tools to managing a complex project that need many resources for the project. The software dashboard and overall design is too old and very unappealing compared to other software that has more modern looking software design.

- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great idea for team management!
Reviewed on 16/01/2019
Allows my team to stay organized, communicate effectively, and accomplish tasks all from one...
Allows my team to stay organized, communicate effectively, and accomplish tasks all from one platform!
Pros
Basecamp is classified as a project management platform, but I see it as more than that. It's a digital space that enables your team to all be on the same page and up-to-date. Here are some things I love about that platform:
- It has a very simple design and feel. It's extremely "boiled down" and there's no reason to worry about less techy folks getting lost. It's easy to learn to use and navigate the platform.
- It organizes everything in one place, so it's easy to find key documents, hold individuals accountable, find help, etc. There's no email chains, certain things saved in the Cloud, while other things are saved on someone's computer - it's all there.
- When you enter a project folder, I like that there are really three categories for communication. Things that need to be done are filed in the "to do" thread, on-going communication/questions occur through the "message" thread, and just general questions or thoughts or concerns can be posed through the "campfire" thread. This is simple idea, but is really quite brilliant. It allows your team to rank or categorize the message they're about to send (Is this urgent? Is this a general question? Is this a task that needs we need to get done?). This really provides structure that effective teams need.
- Another cool feature is that in that you have access to all of the important, shared files in the project folder. I would compare that to "team drives" on Drive, if you're familiar.
Cons
Basecamp is not too technical, it feels human-friendly! But because of this, you do occasionally find yourself looking for something more, a feature that would really be helpful. For example, the to do lists could be a little more robust (graphics, attachments, etc.). Another idea would be to add a bit of customization. I understand the desire to maintain simplicity, but just the ability to add your brand would be a nice feature or even change the color designs. Not crucial, but would be nice.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Efficient Task Management and Seamless Collaboration with Basecamp
Reviewed on 02/07/2023
It has completely transformed the way my team manages projects and collaborates. The user interface...
It has completely transformed the way my team manages projects and collaborates. The user interface is intuitive and user-friendly, making it easy to navigate and access all the necessary features.One of the standout features of Basecamp is its task management capabilities. Creating tasks, assigning them to team members, and setting due dates has never been easier. I can easily organize tasks into different lists or categories, which helps me stay organized and focused on the most important priorities. The ability to track task progress and receive notifications on updates keeps everyone on the same page and ensures timely completion.Communication and collaboration are seamless in Basecamp. The comment and discussion features allow team members to communicate in real-time, ask questions, and provide updates. This eliminates the need for lengthy email chains and ensures that important information is centralized within the project.I also appreciate the file sharing functionality in Basecamp. Uploading and sharing files with the team is a breeze, and it eliminates the hassle of searching through multiple email threads for attachments. This feature has greatly improved our efficiency and made it easier to access and reference project-related files.
Pros
What I liked most about Basecamp was its simplicity and user-friendly interface. It made project management and task collaboration incredibly easy. The clean and intuitive design allowed me to quickly navigate through the platform and find the features I needed without any hassle.I also appreciated the centralized nature of Basecamp. Having all project-related information, including tasks, discussions, files, and deadlines, in one place helped streamline communication and kept everyone on the same page. It eliminated the need for multiple tools and reduced the chances of important details getting lost in the shuffle.Another standout feature was the ability to assign tasks and set due dates. This feature ensured that each team member knew their responsibilities and deadlines, fostering accountability and timely completion of tasks. The notification system kept everyone informed about task updates and discussions, allowing for seamless collaboration.The option to customize task views based on my preferences was another aspect I appreciated. I could tailor the display, sorting, and filtering of tasks to match my workflow, making it easier to focus on what was most important and prioritize my work accordingly.
Cons
It's all good experience for me All okay
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fixed our team!
Reviewed on 25/10/2020
This program solves our disorganization and order of operations issues we were having.
This program solves our disorganization and order of operations issues we were having.
Pros
I think the most impactful part of the program is that now everything is in one place and everything is accountable for I'm bored. You no longer have to worry if you directed someone to do something and if they completed or not. This now helps to get everything organized and in order as if there was an employee they're performing all of the work.
Cons
I haven't done anything that we liked least about it yet play the but we do like the improvements because we had tried it a few years ago and it didn't work as well as it does now for our company.
Alternatives Considered
Dayforce HCMReasons for Choosing Basecamp
We saw a review online for this programSwitched From
QuickBooks Desktop EnterpriseReasons for Switching to Basecamp
The reviews for this and the price.- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Better way of doing business
Reviewed on 18/11/2019
While there were other, cheaper PM softwares to consider, one of the reasons I started to look at...
While there were other, cheaper PM softwares to consider, one of the reasons I started to look at Basecamp is because they are, in a sense, industry leaders. They are constantly publishing books or podcasts about better ways of doing business and that's something their software does.
Pros
Since switching to Basecamp we've seen better communication, collaboration, and better delivery on projects for our marketing team. The way Basecamp delivers information—keeping it all up front and easily accessible—makes it super easy to find out where a project is at at any given time.
We've also seen an increase in productivity. People are spending less time trying to figure out what it is they are doing and spending more time getting tasks checked off their list.
It has also improved team morale. PM software can be frustrating, but the user interface has made it more fun.
While we haven't rolled this out company wide, we are looking forward to it.
Cons
I think there is room to improve the educational components of Basecamp. Based on their customer experience, are there best usage stories? Are there best practices for implementation and usage that we can use? Key piece is communication. There's a lot of choices for where people can submit updates: Campfire, in the task list, in individual tasks. What are the best practices? Someone, please tell me.
Reasons for Choosing Basecamp
As a company, we had been using Wrike as our Project Management system. But one of our biggest issues was how we can have more widespread company usage of a PM system. Whenever projects needed to be reviewed, we would pull the assets out of Wrike and shift the conversation to email or Slack and would lose some of the data. We couldn't move everyone fully into Wrike because of the additional cost.Reasons for Switching to Basecamp
Pricing and user interface- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I've used Basecamp intermittently over the last 3 years.
Reviewed on 30/04/2018
Pros
Basecamp is best for improving organization and instilling clarity among teams.
I love the notification board in Basecamp. It helps organize and clarify details and next steps in a team, which can often times get cluttered or grow faint via email and standard chat-type programs like Slack.
The self-saving feature is awesome, too. I've been screwed over many times on other programs and email systems if my computer freezes or my browser shuts down unexpectedly so I have a wave of relief being on Basecamp in general.
Any applicable files needed can be easily searched for and found within the system, too, which is great. This feature is definitely reminiscent of Google Drive, but Basecamp as a software tool is way more robust, functionality-wise.
Cons
Upload times can be slow and it can get a little glitchy, but the latter may be a function of my company's WiFi.
If everyone on your team knows how to use Basecamp and if everyone on your team are solid workers, Basecamp can help you save so much time. BUT, if you have slackers or lazy people on your team (all too common even in the best companies out there) it can be incredibly frustrating to have to repeat information that's already clearly in Basecamp for them to reference.
This isn't necessarily a 'con' but I'm often finding out about features I didn't know existed or didn't know were beneficial to leverage for my specific projects until I discovered them through conversations with colleagues. It'd be great to have tutorials embedded into the system so users know they're utilizing the system at its full capacity.

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great for client management and projects
Reviewed on 16/01/2019
It helps us keep the communication with clients in one place versus using email which is helpful. I...
It helps us keep the communication with clients in one place versus using email which is helpful. I wish they had a free version though. I like the style and branding of the app, but if I wasn't using it for client work I doubt I'd be using it for my own projects.
Pros
- The interface is fun to navigate, it's just pleasant to look at. I like all the little buttons, the way that the check marks are designed, it's fun to comment and check things off. I'm a big nerd when it comes to the actual enjoyment of a platform. The brand is on point.
- I like that you can set up different sections for todo's versus having them all be in place. It's also helpful to have a separate files section and discussions section for things not related to specific to-do's although we do rarely use them with my clients.
- I see they have an option to use Clientside where the client doesn't get to see all the things in Basecamp, and they can still use email primarily when it comes to the communication. I personally don't use this option and we just have the client in their own Basecamp but it's a great option for folks if they don't want their clients IN the actual project.
- It's easy to attach images, write quick comments, and send pings to team members.
Cons
- The price point, it's obviously not a free option like Trello or others and it is the same in terms of quality as those two except for the design and having clients in there.
- It can get confusing for the client. They don't know where to go.
- Sometimes we don't know where to write things, there are too many options for communication and discussion which makes the organization of our conversations a bit trickier to manage.
- I wish it was possible to see a visual representation of the deadlines for each task, like a gantt chart or something. I feel like Asana has more options when it comes to all of that and it's easier to organize things.
- Industry: Events Services
- Company size: 1,001–5,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I have used Basecemp to communicate with independent contractors, internal creative team and...
Reviewed on 25/04/2018
Keeping all creative edits, documents, client information in one place was great. It was very...
Keeping all creative edits, documents, client information in one place was great. It was very organized and helped me to be organized and retrace my steps when needed.
Pros
I mainly used this product when I was working in advertising but we still use it for the design of our program each year with our Communications team. You can create projects and determine who can see them - so, for example, I have a client (X) and my internal team (Y) and independent contractors (Z) for Project A. I can have an ongoing project named Client X where I've added all my internal resources to discuss every project we are working on with them where I can do everything from give SOW, get an estimate of time, create a timeline, receive rounds of work and communicate with my internal team with all changes in one place. I can remove people from conversations that they may not need to be a part of, but they can come see the conversation later if they choose/need to. I will receive email updates from Basecamp every time someone has sent me something on Basecamp. I can also have a Project named Project A where I add members of the client team. Here I can get approval for the cost, send a timeline and all drafts of the project. I can also have a Project named Z for the Independent Contractor. Here, I can get an estimate from this person, send them a proposed timeline, and receive their work. It keeps all of the documents in one place, all edits, all communication and can be organized however it suits you!
Cons
When I was in advertising, the main issue I noticed was that people who don't take the time to learn how to use Basecamp are it's biggest downfall. For example, we have everything from Account Managers who respond via email (which works, but inserts their signature unnecessarily into the comment every time) to creatives who create a new thread everytime they have an update to a project, which defeats the point of being able to look back at every edit/communication to see when a change was made or was supposed to be made but was missed etc. It can also be detrimental if you don't select the appropriate people to see your comment/document. If you just reply to the people who were on the previous comment without checking who was on it, you might not be sending the draft to the right people and it will get missed. Another thing we noticed is that people who did not want to acclimate or never properly learned how to use Basecamp would not read the messages in their email and assume that it was not for them. So you still have to manage up because if you want your higher ups to be looking at something, sometimes they still ignore it =)
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Best Tool for Online Project Management and Team Management
Reviewed on 25/10/2018
I am using Basecamp from last two year. I love it because of its Team Chat, the average price which...
I am using Basecamp from last two year. I love it because of its Team Chat, the average price which is very affordable, Message Boards/News which have so many options to edit the text, such as bolding, coloring, bullet points, etc which I personally didn't see in any other project management tool. Most of the time I use it to update stockholders, where it also provide privacy. When I want to inform specific persons I can select those and send them message once at the same time. I love its reports feature too. Drag and drop for rearranging tasks in task list is pretty awesome feature. I like Basecamp’s structural way of arranging everything like links, file, comments, communication, etc.
I recommend it to everyone because of its Free Trail which is a very good thing to try it before buying the full package.
Pros
Basecamp is an online project management tool which can be accessed through a Mobile device by its app or directly through the web on both PC and Mobile devices. Managing multiple projects at the same time is very easy with Basecamp. Basecamp is featured rich web app where each and every feature such as Project Updates, Discussions and In-project Todo Lists/Tasks are on one-page and a user can easily find them directly by first look. The best thing in Todo list is multiple Todo lists in a single project for different department’s collaboration which makes it more powerful than the other available tools in the market. Document upload and sharing with others and receive feedback or comments makes it more versatile. The coolest feature which I like is the Catchup option for knowing about today and today’s progress in a single click. The best feature which keeps me update about the progress is the Progress feature, where the whole project is displayed as a timeline on one page, that’s just amazing. It’s so easy to see the milestones and progress right in one screen and scroll to see how much of done for the course of a day or month. The simplicity of Basecamp makes me love it; because Basecamp has a very lean user interface, the smooth learning curve for first-time users and scalability to use it for larger projects which makes it adoptable for everyone.
Cons
The workflow is not built around any specific industry so it may not be a very perfect for specialized companies but it can be used by anyone and it can be adopted easily because of its ease and more features.
The Calendar view/ Schedule doesn’t show a specific task's progress in details. it will make more sense to calendar/schedule view if the schedule is shown like the progress bar for every task.