Wrike Reviews
Overall rating
Filter by
Company size
Time used
2720 Reviews
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Wrike; a comprehensive project management tool
Reviewed on 16/10/2020
Overall, we had a positive experience with the application. We deployed wrike at our desk, and able...
Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.
Pros
Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.
Cons
With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.
Alternatives Considered
Dynamics 365Reasons for Choosing Wrike
Wrike is great for project managment, and it outruns other project managment tools in-terms of performance and simplicity of use.Switched From
monday.comReasons for Switching to Wrike
Wrike was the absolute choice for our office, as it was easy to implement and has lot of integrated features we need at work.- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
My preferred project management software is Wrike
Reviewed on 16/10/2023
Our teamwork skills allow us to complete projects and tasks efficiently. Any manager, from the...
Our teamwork skills allow us to complete projects and tasks efficiently. Any manager, from the coordinator all the way up to the vice president, can log in at any moment to observe how things are going.
Pros
When compared to other project management software, Wrike is head and shoulders above the rest. You can increase your team's productivity with the many built-in tools and integrations accessible on their platform. Easy to use and adapt to your team's needs, this application is a pleasure to work with.
Cons
Wrike is a powerful and flexible project management application, but its complexity might make it challenging to learn for some team members. Your company's Wrike instance can benefit greatly from comprehensive training and support resources.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
What I Experience with Wrike
Reviewed on 16/10/2024
Pros
Wrike is a central repository for project portfolio management.
Availability of iOS mobile application allows me to work on the go for 24/7.
Cons
The bugs which I was experiencing late last year on my mobile application are no more since the vendor technical team eradicated them when I reached out to them.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Marketing Agency Buyer Beware
Reviewed on 27/03/2021
Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us...
Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us solve some very specific issues in which we outlined in detail during our numerous calls with sales rep. He showed us high-level that we could solve for our needs in his demo account which was not set-up to be agency-specific. He gave us test access and we tested as much as we knew how to test not understanding how to use the system but was reassured by the sales rep over and over again that Wrike could solve our needs. We decided to proceed with Wrike and even purchase the onboarding package so that someone could train us on how to use the system. The first onboarding rep we were given had literally zero clue how agency operations were set-up. We again outlined everything we needed Wrike to accomplish for our business and we left our first session feeling like we made a big mistake. We were given a second onboarding rep who was a lot better however, after three sessions, he couldn't even help us with solving our needs. To his credit, he tried so many workarounds but the system still wasn't working for what we made very clear we needed it to do. For reference these are the items we stated numerous times we needed this system to solve for:
1. transparency with clients being able to plan out ongoing marketing plans (solved only 50%)
2. track time and effort to be able to track workload (solved)
3. track ongoing month-over-month retainer budgets and products clients (not accurate
Pros
Detailed task management
Workload managment
Cons
See below including very poor customer service
Alternatives Considered
ClickUpReasons for Choosing Wrike
I thought I was getting a more comprehensive product little did I know I was making a very bad decisionSwitched From
Teamwork.comReasons for Switching to Wrike
There were onboarding specialists vs Clickup.Response from Wrike
Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so please contact us directly at [email protected]. We would love to make things right if you give us another chance.
- Industry: Financial Services Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Wrike is top of the line!
Reviewed on 15/08/2024
Our team was able to collaborate with each other all while utilizing the A.I. LLM features within...
Our team was able to collaborate with each other all while utilizing the A.I. LLM features within the platform to seamlessly tackle tasks without having to switch between gpt apps.
Pros
Wrike has a great interface that makes Project Management easy. The proofing tools made my job as team leader especially easy as it was a few clicks to fix typos before the project could be completed.
Cons
There could be more features for financial aspects of the project, I only suggest this as a further upgrade as the platform could become a one stop for everything.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent program to manage projects
Reviewed on 11/09/2024
We have been able to manage our projects with ease as we can manage different teams and projects at...
We have been able to manage our projects with ease as we can manage different teams and projects at the same time.
Pros
Wrikes auto attendant capabilities assist us in scheduling and tracking of leads making sure that all the deadlines and set targets are achieved.Also productivity has been enhanced since Wrike removes all the repetitive chores.
Cons
So far so good I have not come across any downside in regard to Wrike, Although the android app is limited in functionality.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
What Y’all Oughta Know About Wrike
Reviewed on 30/10/2024
Pros
Wrike allocates a wide array of features which enables me to nearly perform over 75% of my daily duties such as time tracking, collaboration and project management without integrating with external apps.
Cons
Truth be told, Wrike is all perfect and seldom pose any error while at work.
- Industry: Accounting Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Sophisticated Tool for Real-time PPM
Reviewed on 13/10/2024
Time tracking, project and task management are the main benefits that I gain from Wrike.
Time tracking, project and task management are the main benefits that I gain from Wrike.
Pros
Ever since 2021 in my previous organization, Wrike has been the main backbone tool for task and project management procedures.
Cons
Wrike has all the features that I look forward to use on a daily basis.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Wrike Filled Review by OM Specialist
Reviewed on 18/09/2024
Pros
Wrike has been a remarkable tool for project and task management without involving manual workflow.
Cons
Wrike mobile application requires internet connection always due to lack of offline access feature.
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Excellent site for project management
Reviewed on 29/09/2024
It was a good and somewhat comfortable experience for me and my friends in running our own projects
It was a good and somewhat comfortable experience for me and my friends in running our own projects
Pros
I see that it has many advantages such as the ease of dealing with the interface. It also has a high and strong level in project management and in team communication methods.
I have benefited a lot from this site
Cons
I remember I had some problems when I wanted to send some reports to our clients
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Wrike is Great for Project-Based Work
Reviewed on 17/07/2022
Wrike's flowchart displays all activities and includes a comment and recommendation section for...
Wrike's flowchart displays all activities and includes a comment and recommendation section for each task, making it an excellent communication tool. Wrike makes my job easier, and I love using it since I can customize the interface to my liking. It may be accessed from any web browser, on desktop computers running macOS or Windows, and on mobile devices running Android or iOS.
Pros
Wrike has been an indispensable tool for us for a wide range of purposes over the course of several years. As an example of Wrike's usefulness, we were able to move our Change Request process from paper-based Excel spreadsheets to automated, digitally-driven Wrike task lists, complete with reporting. A centralized location was created so everyone could see what updates were open and past due.
Cons
Some sorts of views might be awkward to alter in some situations. Dates and times may be a pain to establish and modify. Not quick enough for everyday usage across all projects and takes time to manage the to-do list.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Wrike has been a game-changer in terms of ease-of-use functionality and agility!
Reviewed on 28/02/2023
Overall, the experience has been very pleasing for our small marketing team. Wrike continuously...
Overall, the experience has been very pleasing for our small marketing team. Wrike continuously listens to customer feedback and releases updates the make the tool better with each new version.
Pros
The ease-of use, agile nature of the tool makes this project 10 times better than the rigid project management tool we were using before. The software is not overly complex or complicated to navigate/learn, which has made the transition from our old tool to Wrike an absolute breeze!
Cons
The local/downloadable application responsiveness can be rather sluggish at times and slow. For this reason, some time can be lost waiting for the server to catch up with the local application.
Reasons for Choosing Wrike
Certain members of our team went from retained employees of our customer to free agents, so we needed to adopt our own project management tool, since we no longer had access permissions for the proprietary, internal tool we were using.Reasons for Switching to Wrike
Wrike had a very similar platform/interface and similar functionality as the internal tool we were using beforehand. This made for a very smooth transition from one tool to another regarding training and usage.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
PMs Love This Tool!
Reviewed on 11/03/2023
I love it. But it takes too long to make a creative team love it.
I love it. But it takes too long to make a creative team love it.
Pros
The scheduling tool and proofing tool are both fantastic. Everything lives here for our team, with the exception of our financials (this is because we couldn't cut purchase orders in Wrike).
Cons
Last we checked, we couldn't cut purchase orders in the tool. In addition, for in-house agencies, it would be great if you could pull reporting on effort to show how a team is performing, instead of relying on timesheets. In-house agencies are not as dependent on timesheets, so effort scheduled would be a great tool to pull reporting from. Granted, effort is not even an option for reporting. Also, the tool desperately needs a find-and-replace function. If you want to rename every step of a project, you need to be able to quickly find and replace. Otherwise, you are copying and pasting the new name into every row, sometimes hundreds of times. Peaches! The calendar view should be more like a Google Cal view of the schedule, without 400 steps pulling on individual days but just a stretch of active time - like a Gantt, but more creative-friendly. I want to be able to show the big picture of the agency "at a glance" without seeing every single step in the schedule. I am a HUGE Wrike fan and implemented it when we were at DISH. The agency I'm at now already had Wrike in place, but they were not successfully using it, so I defined the process for it. I could still really improve our engagement in it as a team. And creatives really hate it - ha. Something should be done to make it more creative-friendly. I have a lot of tips and tricks to share with folks though if you ever want random ways to help engagement.
Reasons for Choosing Wrike
We wanted to consolidate, but it's just impossible to get one tool to really rule them all.Reasons for Switching to Wrike
I can schedule my creatives by .25 hour increments.- Industry: Higher Education Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Excellent Team and Project Management
Reviewed on 14/03/2023
Wrike has become an essential part of our day-to-day operations.
Wrike has become an essential part of our day-to-day operations.
Pros
The blueprint and recurrent features in particular are a marvelous tool to help us easily create and recreate projects that happen with frequency.
Cons
We continue to discover new features that are rolled out that can be of great assistance to us. Unfortunately, documentation and help articles explaining how to use these are not always readily found.
Reasons for Choosing Wrike
Wrike provided a better price for a large team where we have internal requestors who do not need a full account.Switched From
AsanaReasons for Switching to Wrike
Wrike offered the balance of features and price that made the most sense for our size of organization.- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Ideal for managing and sharing tasks within my team.
Reviewed on 04/04/2023
Excellent display settings and notification function for easy plan management. Sharing the plan...
Excellent display settings and notification function for easy plan management. Sharing the plan with the whole team is easy, and person-hour control and input can be graphed and analyzed. It is very convenient to display the list of tasks in a table format, and avoiding overwork for each person in charge is possible. We can see at a glance what needs to be done first, such as things that are close to deadlines, so you can review the work assignment without a team and deal with the things that have the most recent deadlines first. Until now, each individual's work was reported as a to-do, but now all team members can understand it by looking at the list.
Pros
Besides the Kanban-style visualization, I like viewing the task list in a list or table. Tasks can be managed intuitively in the Kanban format, but sorting them by deadline or person in charge isn't easy. If it is a table display, you can create a list for each person in order to see who is overworked and distribute the work within the team.
Cons
I feel there are fewer linked services than other tools. It would be convenient to be notified by external email or chat when a task is added, or the status is updated. Alternatively, such a linking tool may already exist. Still, there are few users compared to other tools, and even if you search for a manual as the optimal customization method, you may not be able to find it.
Alternatives Considered
ADP Workforce NowReasons for Choosing Wrike
The functions, points and person-hours that contributed to the problem can be analyzed by plotting the person-hours, which makes it easier to understand how long each process took and how much difference there was from the initial plan.Switched From
Microsoft SharePointReasons for Switching to Wrike
Because it is a cloud application, you can view and share your project tasks outside the company. Because you can leave comments in chat format, where you can share information within the project.- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Wrike is one of the best project management tools
Reviewed on 11/07/2023
The reporting and dashboard functions are my favorites in Wrike. Team members can now more...
The reporting and dashboard functions are my favorites in Wrike. Team members can now more efficiently divide up work, check in on how things are going, work together in person or from afar, view tasks in a variety of formats (such as spreadsheets and lists), and use adaptable project templates.
Pros
Wrike is a software program that helps businesses manage their daily operations. Wrike can be used to keep track of anything from daily tasks to large-scale initiatives. Wrike's forms guarantee that all the preliminary data for a project is gathered (and organized) in advance.
Cons
Wrike's lack of native integration with other systems is its only real flaw. There is better integration potential between your tech stack and other project management software. However, Wrike's in-built features eliminate the need to install additional programs in many scenarios.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
To easily organize my projects, I use Wrike
Reviewed on 16/08/2023
When working with a modest budget but requiring a feature-rich application, Wrike is an excellent...
When working with a modest budget but requiring a feature-rich application, Wrike is an excellent choice. Using the default and custom fields, we maintain tabs on all active projects and tasks. I like that Wrike notifies task owners through email when a work is overdue, and that I can create my own dashboards.
Pros
Since I've never used any other project management software before, I can't really make any comparisons. However, Wrike successfully manages several difficult projects, which is exactly what I needed.
Cons
It would be convenient if the left-hand Inbox could be hidden when working on projects. The capabilities for reporting are subpar. Wrike might learn from Smartsheet's reporting and improve upon its own system accordingly.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Functionally adequate but UI needs improvement
Reviewed on 13/11/2019
The functionality is there for the most part and I really want to love Wrike, but the user...
The functionality is there for the most part and I really want to love Wrike, but the user interface is simply not as polished as some other major competitors (Monday, Asana, etc.). This hurts the user experience quite a bit.
Pros
• The ability to view my projects and tasks in several views (list, table, kanban board, Gantt, etc.)
• The easy report builder
• The ability to have projects and tasks show up in multiple locations is fantastic. This means that projects and tasks aren't confined to only "live" in the location they were created. They can be displayed in multiple locations at once allowing different contributors and stakeholders to have access to the same items simultaneously without having to duplicate them. This was a big reason why I went with Wrike. Few other competitors have this architecture.
• The ability to add stakeholders without having it count towards your purchased user licenses. Wrike is a pricy platform so this definitely brings the cost down a litte.
•
Cons
• UI needs a lot of improvement:
- I should, at a glance, be able to immediately tell the difference between a folder, a project, and a task in every view that is available. Currently, they just blend together and it is very difficult to see any separation between these three items (in for example the Table view). This is THE biggest point of annoyance for me with Wrike. Other competitors in this price class have very clear visual interfaces with visually distinct screen elements. Adding an icon or other visual indicator to each item type would solve this very easily.
• The fact that the folder pane doesn't show in the List view by default when clicking a folder makes it difficult to provide folder information to a team. They simply won't know that a folder contains information unless they deliberately check. This is a big miss.
• The folder/project/task panel should be easier to open and close. The fact that I have to go into a submenu to close the panel is ridiculous. This seems like a small detail but UX/UI design issues like this can really drag down the user experience.
• Also, I should be able to do bulk changes from the Table view and not just the List view. These views are different enough to where this is an issue.
• Review and approval add-on feature is an almost necessary feature for creatives but way too expensive as an add-on. Wrike is already a pricy platform. These add-on costs feel very greedy.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
If you deal with a lot of tasks, you can't go wrong with Wrike.
Reviewed on 07/09/2021
Wrike doesn't suffer from a common issue as other software, that is lacking functionality, they...
Wrike doesn't suffer from a common issue as other software, that is lacking functionality, they constantly add more possibilities and do a lot of research with users to make sure that their focus are on our needs.
Pros
Our daily routine involves a lot of tasks, so we need to be able to easily create and manage them. Wrike is the best tool to accomplish this because you can create a task and add info to it in gradually, first the task name, then the due date, the assignee and so on. There's no friction at all to feed the tasks/projects with information, that's the reason why Wrike works so well for us.
Wrike offers much more functionality than you can imagine, you can not only manage tasks, but create really personalized tasks and projects with custom fields, several live views in formats like Gantt Chart, table and list view. You can set how much each team member costs by hour of work, and with time tracking you get real time reports for costs and risk management.
Our clients use Wrike as guests (Wrike calls them "Collaborators") and make approvals using the best technology on the market, not only with comments, but with proof and versioning capabilities.
The ability to create different workflow for tasks helps eliminated the need to create hundreds of subtasks and make the work just flow in a way we never could accomplish before.
Cons
One specific thing that I don't like it's that Wrike limits the Zapier integration to a minimum set of possibilities, probably because they offer Wrike Integrate, an owned functionality to create integrations. The bad side: you have to pay more to have access to it.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Wrike gives full visibility and control over all tasks and and projects
Reviewed on 09/12/2022
Wrike is a great tool for entrepreneurs and small businesses as it allows you to keep track of all...
Wrike is a great tool for entrepreneurs and small businesses as it allows you to keep track of all of your projects, tasks, and deadlines in one place. With its intuitive user interface, you can easily create tasks, assign them to other team members, and set due dates. You can also create project and task templates to save time, as well as customize workflow stages, create notifications, and set up task dependencies.
Pros
My favorite things about Wrike are the ease of use, the clarity of the dashboard and the fact that it's really affordable. I really like the simplicity of it--the dashboard is easy to understand and everything is in one place.
Cons
Gantt chart still has plenty room to be improved
Switched From
Microsoft Project- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Helpful for Small Agency Business
Reviewed on 14/03/2023
It's been a great product to use, but again the pricing for added seats is annoying.
It's been a great product to use, but again the pricing for added seats is annoying.
Pros
Project set up is a breeze, but I know we don't use all of Wrike's features to the maximum. The time tracking is good, but there are glitches as well if you don't complete a time entry and traveling away from the product temporarily. In general, it is easy to use but could use more initial set up support to learn to maximize all of the features.
Cons
I wish you could enter time in a grid format as well. I tend to not enter my time daily so it makes it a laborious process to dig through each client and project to find the appropriate task for entry. I also hate that I can't buy individual seats. As a small agency, I just needed two seats but had to purchase 5. That's a massive waste of limited resources.
Alternatives Considered
QuickBooks TimeReasons for Choosing Wrike
Cost and ease of use.Switched From
WorkamajigReasons for Switching to Wrike
Ease of use.- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great tool for organization, collaboration and project management.
Reviewed on 29/05/2023
I utilize Wrike to collaborate with associates who may not be at the same time or area all the...
I utilize Wrike to collaborate with associates who may not be at the same time or area all the time, it makes a difference keep ventures on track and moving forward. It moreover gives a errand log and is valuable to see in the event that the due dates set are practical to assist arrange future ventures. I think Wrike tackles the issue of utilizing media blends to communicate with groups, on the off chance that everybody communicates through Wrike and emails are replicated, it's an extremely powerful tool to keep things moving in any case of changes within the gear. Wrike has been phenomenal at making a difference me remain on best of my ventures and letting me know when up and coming conveyance dates are drawing nearer, this makes a difference me prioritize which ventures to work on to begin with.
Pros
I like being able to collaborate with colleagues and organize ventures, it's exceptionally supportive to see each other's ventures and up and coming assignments, it makes working together much smoother and more profitable. Wrike too has time following on errands which permits for awesome rundown reports, our group employments Wrike and once everybody is prepared on the instrument and utilizing it in a comparative way you'll see the esteem of having a complete history of homework. I cherish that you just can customize the advance buttons so you'll effortlessly see where individuals are inside a venture, the outline is additionally exceptionally supportive to see who has transfer speed.
Cons
The outline sees are not that simple to bargain with, I discover I utilize a combination of overseeing mail notices and the "my assignments" region to oversee my errands, but I think other instruments make it less demanding. I feel just like the record transfer segment seem utilize a few enhancement, some of the time it's difficult to channel through tons of diverse records that have been transferred over the life of a venture.
- Industry: Machinery
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Extremely versatile software, it has facilitated team collaboration.
Reviewed on 13/06/2023
Wrike is resolving our collaboration and transparency issues; the tools enable us to interact more...
Wrike is resolving our collaboration and transparency issues; the tools enable us to interact more fluidly, organize our communications, and give complete transparency in procedures. The team now has a greater awareness of each project stage that we frequently repeat, as well as how long it takes. Wrike is a fantastic tool for my business to see how many projects we have, the complexity of each project, and how many resources are dedicated to each project. This is crucial for balancing our project's load and ensuring meaningful progress is achieved and monitored through Wrike.
Pros
I enjoy that there are several methods to accomplish a task with Wrike; users may utilize Wrike anyway they see fit and customize it to their work style and structure. There are also other tools that make it simple for our staff to customize plans, forms, and so on. I enjoy how adaptable Wrike is; there appears to be a feature designed to meet any requirement my team has. Whether it's task management through several perspectives, monitoring of resources/efforts, Gantt chart tracking of broader project timeframes, etc.
Cons
I wish there was a space for general notes where you could brainstorm and randomly dump notes until you found a place for them to reside, such as in an assignment or project. Usually, the things I dislike are things that the tool cannot perform, but more often than not, they are features that are being developed behind the scenes. Because my organization is undergoing frequent structural changes to projects, it can take me a long time to adapt projects to these changes and provide the metrics needed to follow these projects.
- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Wrike provides all project collaboration features under one platform
Reviewed on 21/10/2023
Wrike helps our research team share tasks, information, and documents needed to complete a project....
Wrike helps our research team share tasks, information, and documents needed to complete a project. We can monitor every project from the platform and make necessary changes to meet deadlines, improve efficiency, and save time. It is intuitive and very effective once you learn how it works. You only drag and drop a card in the right place once you complete a task.
Pros
Wrike is flexible and it allows you to add more team members when you have more projects or reduce them when there are fewer projects. It allows teams to interact, share ideas, tasks, and submit documents from any location with internet. Since we started using Wrike, we no longer have long email threads, too many chats, or frequent meetings. Anyone knows their task, the deadline, and what is required of them by simply login in to Wrike.
Cons
Wrike requires some learning to get on board. We had to involve an experienced user to know how to customize it to match our projects. The chat support is an AI tool that rarely grasps what you are talking about. It ends up frustrating you. The support representative takes long to respond and always provides very short responses. Apart from that, Wrike has what our team needed to remain productive and serve our clients better.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Very easy to use and with very remarkable features
Reviewed on 04/03/2021
We started to use Wrike in the organization as a project management platform in some departments,...
We started to use Wrike in the organization as a project management platform in some departments, with it we take care of personalized workflows as appropriate, it also covers the requirements of Sales, Marketing and operations teams, we chose Wrike over others proposals because it did not need so much programming to start using it or customize its functions and even more importantly, it integrated all the necessary tools to meet the needs that we had in the company.
Pros
There are many functions that Wrike has, but above them is the excellent organization that it has, allowing each aspect of the program to be in the right place. Its search function is very complete, allowing a large number of entries. These two features make it almost impossible not to get what you're looking for within Wrike. It has excellent integration with Apple operating systems, both with Mac and iPhone, which allows us to be connected at all times. Wrike has a very user-friendly and intuitive interface so even long working hours are done easily and without causing so much stress on staff. Of course, their workflows are incredible and allow a total customization of them without having to be experts in the handling of this type of software.
Cons
Although it is a very complete software, there are things that should be improved, such as adding a quick edit option so that you do not have to open a task to edit it. The linking of tasks is not your best option, it tends to leave some doubts and although with time the user gets used to it, it must take a long time to adapt. It also needs to polish its integration with Gmail a bit since it tends to be very slow.
Response from Wrike
Thank you for your feedback. We want to hear about both what's working with our product and what we can do better. Our goal is to have the most flexible work management solution and we would like to talk to you directly to better understand your needs and address your concerns. Please contact us directly at [email protected]