ReferralCandy Reviews

The most important feature is you can setting up all text. I´m understanding a checking the software yet.

Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?

The base concept of their offerings is just great. We wanted a simple and automated way customers or others could refer and get rewarded. They seem to be exactly what we are looking for. I am still in the trail and yet to see if work on a large scale, but if they deliver what they promise it will transform our companies growth.

I love it's integration with Chargebee (as long as it works).

So far the customer support team has been very responsive and that matters a lot to me. [SENSITIVE CONTENT HIDDEN] specifically have been helpful.

I found the dashboard UI not intuitive and there were glitches once our Chargebee account and Referral Candy were linked saying they weren't linked, but then one day they it solved itself. Unnerving, but hopefully all figured out.

I'm just in the free trial of this software, but so far it's been an easy set up. I'm a small business owner. I'm not a developer, but have some basic HTML skills. The site is reasonably easy for someone like me to set up as an affiliate. As a pure referral program, it would be no problem. The integration with MailChimp was simple and easy too. My support person [SENSITIVE CONTENT HIDDEN] was *extremely* helpful in clarifying things for me.

There could be better explanation on how to use the site for affiliate purposes. Also, giving the admin the ability to batch remove customers would be preferred. They can be removed individually, but for a large number it's tedious. A simple thing, it would be nice if the chat box was a separate pop-up that can be viewed when navigating elsewhere on the site. There are some 404 issues with the site, like on the Help & Support link.

For [SENSITIVE CONTENT HIDDEN]: "You've been great and very helpful. I actually currently have an active trial going with Refersion, but it's been terribly frustrating, very unclear and complicated on the setup so that's why I jumped to Referralcandy. Still in the initial stages of setup and yet to be determined, but it's looking good for Referralcandy so far..."

it's still a bit complicated to set up, but simpler than refersion so far and the help chat people are very quick and responsive.

ReferralCandy was so easy and quick to set up, i think it was live on our site within a week. We've already seen great results and customers engaging. The dashboard easily displays results so i can report on it quickly, which is essential! Support is always so good, really easy with the online chat, i spoke to [SENSITIVE CONTENT HIDDEN] today and she resolved my issue and made some suggestions which were so helpful!

We've been using ReferralCandy for a few months now and i've not come across anything that doesn't work.

The product is very easy to use, very simple and easy to understand API. Quick live support!

No dashboard for advocates, so they hardly to track their own performance.

The product and customer service are outstanding. I recently had an issue with the rewards program and [SENSITIVE CONTENT HIDDEN]was able to quickly help me get our program back up and running!

I would like to have the ability to have templated rewards set up so I can switch between them at different times.

The software is really simple to integrate and to use.

There is no possibility to do A/B testing.

ReferralCandy has amazing support. I had some questions and [SENSITIVE CONTENT HIDDEN] all of them were available to answer my queries and made the integration process very smooth.

We are also looking to implement a referral program for an App-based store..but right now referral candy does not support that. Hoping to see this feature very soon.

I like that it motivates my clients to refer people.

I wish it was a little less expensive on the commission side.

The plugin integrated seamlessly with our woocommerce store, following a few initial setup steps and queries that we were expertly guided through by [SENSITIVE CONTENT HIDDEN] on customer support.

We haven't communicated our referral scheme fully yet but are hoping it will be a success once our campaign is fully launched.

We do not have enough to go by yet really, although so far everything works easily and without little input.

Very cost effective, easy to setup, love that we are able to customize all of the landing pages and emails sent to customers. [SENSITIVE CONTENT HIDDEN] from customer support was very helpful in solving a post-setup issue we had.

It would be ideal if the customer doing the referring could email the referrals to their friends using the software.

I've only just started using this software, so I haven't had a whole lot of time with it yet. From what I have seen so far, however, I'm impressed! It gives me the options that I have been looking for and everything is easy to follow. The best part so far is their great customer service. The rep was awesome in helping solve my problems in a timely manner. She also gave me recommendations of things I should do outside of what we were discussing to get the most out of the program. So far I'm very satisfied. Thank you, Lorraine!

I haven't had a lot of time with the program yet to find many cons.

[SENSITIVE CONTENT HIDDEN] helped me from customer support and turned things around so quickly! So thankful for his help!

Not sure yet. Just wanted to leave a review for [SENSITIVE CONTENT HIDDEN]!

Very easy to use, integrates with our other platforms to sync data. Very helpful customer service team that dug into all the questions we had during the implementation process.

Could use a bit more customization features as they expand different to discount offer types.

Enjoying it. Received great customer service, rep. was very helpful.

A little confusing to use. Lots of things simple, but it's a bit overwhelming at first.

- Ease of use
- Customization
- Langages

- Only one currency available for payouts at the moment

Great customer service
Ease of use

The steps for set up could be clearer / simplified

It's easy to implement and customize.
Very responsive customer service quickly resolved issues.
Big thanks to CSRs.

No major issues, we just had some problems with texts inside referral widget that were not editable.

customer service and hopefully attract more clients

little bit complicated. no videos.

It's easy to setup for most IT guys and it's not a large monthly cost per month!

The pricing is a bit expensive over time as your company grows and your company uncovers new "all-in-one" software that can do the same thing ReferralCandy does as part of their booking platform for a slightly higher price than ReferralCandy

set up is very simple and the templates are ready to go

missng some features such as ability to have two referral options in the same email and we cant reward users just for sharing on facebook. That option would be great.

Team helped us get up to speed and followed up regularly to improve our use.

Customization takes some time but once set up it just works.

I really like the customer service for this app. [SENSITIVE CONTENT HIDDEN] was very helpful and patient in helping get the snippet of code in the right place on my website.

Some of the features are taking some time to learn as they are a little difficult to figure out. But overall a quality software.

[SENSITIVE CONTENT HIDDEN] was very helpful in getting our account set up properly, integrated with ReCharge and accessing our referral link.

Inability to send referral codes after just one purchase, rather than after every purchase.