ADP Workforce Now

4.4 (6,854)
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Cloud based Human capital management (HCM) suite

About ADP Workforce Now

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.


Key benefits of ADP Workforce Now

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.

  • Images

    ADP Workforce Now Software - Talent Profile: HR
    ADP Workforce Now Software - Reports Example: Compliance
    ADP Workforce Now Software - HR: Personal Profile
    ADP Workforce Now Software - HR: Statutory Compliance
    ADP Workforce Now Software - Analytics Example - dashboard
    ADP Workforce Now Software - Benchmarking: sample (compensation explorer)
    ADP Workforce Now Software - ADP Mobile App sample
    ADP Workforce Now Software - Branded Career Center: Recruitment
    ADP Workforce Now Software - Payroll example
    View 10 more
    ADP Workforce Now video
    ADP Workforce Now Software - Talent Profile: HR
    ADP Workforce Now Software - Reports Example: Compliance
    ADP Workforce Now Software - HR: Personal Profile
    ADP Workforce Now Software - HR: Statutory Compliance
    ADP Workforce Now Software - Analytics Example - dashboard
    ADP Workforce Now Software - Benchmarking: sample (compensation explorer)
    ADP Workforce Now Software - ADP Mobile App sample
    ADP Workforce Now Software - Branded Career Center: Recruitment
    ADP Workforce Now Software - Payroll example

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    Reviews

    Overall rating

    4.4 /5
    (6,854)
    Value for Money
    4.2/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.2/5

    Already have ADP Workforce Now?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 6,854
    Jessica
    Jessica
    Overall rating
    • Industry: Consumer Services
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Simple features

    Reviewed on 30/08/2020

    overall a good program and super user friendly. I've had people tell me they enjoy this more then...

    overall a good program and super user friendly. I've had people tell me they enjoy this more then the previous program we used.

    Pros

    easy to use features, end user friendly, creates easy recruitment, great outsourcing amazing appearance

    Cons

    customer service is a little lag and needs more features that's all the negative I've got on this one

    Yuri
    Yuri
    Overall rating
    • Industry: Events Services
    • Company size: 2–10 Employees
    • Used for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Workforcenow for productivity

    Reviewed on 28/07/2019

    It helped us to deal with HR matters effectively so that we could see everything with detailed info.

    It helped us to deal with HR matters effectively so that we could see everything with detailed info.

    Pros

    Customization with it is incredible. Reporting features add more value to the software and as well increases the productivity. Pricing is quite reasonable. Mobile version does really well unlike its peers.

    Cons

    Customer service should be upgraded. The software could be better integrated other platforms. I would like to see changes immediately because sometimes I have sign out and sign in to see changes.

    Alternatives Considered

    Zoho People, Gusto, and BambooHR

    Reasons for Choosing ADP Workforce Now

    It is more mobile accessible, PC dashboard is more user-friendly. Better human resource management.

    Switched From

    Zoho People

    Reasons for Switching to ADP Workforce Now

    It provides better recruiting and HR outsourcing services. Besides prices are highly reasonable for the paid plans.
    LIN
    Overall rating
    • Industry: Computer Networking
    • Company size: 51–200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great tool for employee and payroll management

    Reviewed on 31/10/2024

    Overall we're satisfied with WFN, it would be great if it can be integrated with other HR and...

    Overall we're satisfied with WFN, it would be great if it can be integrated with other HR and Accounting systems. Each time when we have a new hire or an update for current employees, we have to input the same info twice. We also have to import the GL file to our accounting system manually.

    Pros

    It's a great tool for employee and payroll management. I like the reporting feature.

    Cons

    the UI design of WFN is not the best. The menu is not organized in a way that easy to browse. The implementation process is also challenging

    Kym
    Overall rating
    • Industry: Packaging & Containers
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    If you like HOLD MUSIC.....this is your product.

    Reviewed on 27/09/2024

    Here is what is upsetting, I loved their product. LOVED IT. It did 99% of what I needed it to do....

    Here is what is upsetting, I loved their product. LOVED IT. It did 99% of what I needed it to do. I was a proponent of this system to our organization for years, so what makes it heartbreaking for me, is that they couldn't deliver on customer service. They have to be the worst in the industry as it relates to customer service. Hours of waiting on hold for someone to take my call was the number one reason for leaving and it broke my heart.

    Pros

    Ease of use. Very intuitive system and it was simple and put together well.

    Cons

    Waiting on the phone for customer service help. Hours on end I'd spent waiting for someone to pick up the phone or return a call.

    Alternatives Considered

    Paychex Flex

    Reasons for Switching to ADP Workforce Now

    We didn't have to switch current providers.
    Sam
    Overall rating
    • Industry: Utilities
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    One of the Best Workforce Apps

    Reviewed on 09/08/2024

    Overall experience is excellent. Will be continuing to use and looking forward to more updates and...

    Overall experience is excellent. Will be continuing to use and looking forward to more updates and tools that will be becoming available in the future.

    Pros

    The simplicity of the app and the new updates really made the app much more than what it used to be. Ease of use as well as all the tools you have available. Everything you need in one app.

    Cons

    Before the updates the app could be slow at times. Even now the app can be a bit slow especially with logging in, but nothing that should deter anyone from using the app.

    Showing 5 reviews of 6,854 Read all reviews

    ADP Workforce Now FAQs

    Below are some frequently asked questions for ADP Workforce Now.

    ADP Workforce Now offers the following pricing plans:

    • Free Trial: Not Available

    Please contact ADP for pricing information. Promo Offer: 4 months free payroll

    ADP Workforce Now has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ADP Workforce Now supports the following languages:

    Brazilian Portuguese, English, European Portuguese, French, Italian, Portuguese, Spanish

    ADP Workforce Now supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ADP Workforce Now integrates with the following applications:

    Microsoft Outlook, Oracle Fusion Cloud HCM, QuickBooks Enterprise, QuickBooks Online Advanced, SAP Concur, Sage Intacct

    ADP Workforce Now offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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