Avaza

The task management system is robust and easy to learn, so onboarding new people is simple. And for us, a big benefit was going straight from project to invoice. No more importing or exporting information and doubling up on data entry tasks.

Scheduling recurring tasks is currently a little clumsy. You cannot set a task for "First Monday" of the month, for example. However, I'm told they have improved scheduling for recurring tasks in the works by their customer service.

We loved the time tracking - it's been really helpful for us to track project profitability and individual time tracking. Our team has also really benefitted from the chat features and overall project management capabilities. One key feature was the ability to add clients to specific projects without having to give them access to other projects.

It's not specific to Avaza, but in general, it's clunky to have so many different tools to chat through - sometimes it's easier to use a different chat or video to give feedback outside of Avaza, but it's nice to

Stupidly simple way to create an invoice based on the hours dedicated to a project/customer

Reporting and tracking can be a bit tricky (the data is there thought)
Exporting to excel could be useful
maybe too much development on the collaboration side