
About Efficy CRM
At last, a CRM solution that truly adapts to your needs...
Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its employees. Efficy is a major player in the European CRM market. With our personalised range of solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. And we have no intention of stopping there! Our ambition? To become the #EuropeanCRMChampion.
Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools: customer database, opportunity tracking, lead nurturing, or online forms, to name a few. Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system.
Don’t waste time on administrative tasks - empower your employees and grow your business with Efficy CRM.
Key benefits of Efficy CRM
• Offers a 360° view of your customer data
• Centralizes all your customer data in one place
• Automates your day-to-day administrative activities, giving you more time for what really matters
• Helps simplify and manage all aspects of project planning
• Stores all your documents with unlimited space
• Available at any time, anywhere, on any device
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Reviews
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- Industry: Cosmetics
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
EFFICY efficient sharing of Customer/suppliers data, opportunities, products
Reviewed on 06/06/2017
Advance the business quickly by sharing data easily from Outlook and SAP
Advance the business quickly by sharing data easily from Outlook and SAP
Pros
-Efficy easily interfaces with SAP via webservice.
-Access relevant customer / suppliers information, any place, any time
-Efficy allows to have a helicopter view of the business by customer, product and supplier
-Efficy allows the sharing of information between the salespersons but also between the product leader
-Efficy is easy to implant, to install and to use
The mail send function from EFFICY is a real time saver.
Cons
Efficy is a highly flexible and intuitive CRM.
Integration with Outlook is excellent.
However, saving an email sent to a client in EFFICY could be optimized.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Efficy is extremely flexible
Reviewed on 26/01/2017
I have used Efficy for 2 years and I have been extremely impressed with the ease of integration...
I have used Efficy for 2 years and I have been extremely impressed with the ease of integration with our business.
Once the product is implemented correctly it is extremely effective all the way through dashboards and reporting.
Pros
Efficiency ! Centralizing data and ability to sync across platforms.
Cons
Nothing so far!
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Extensive crm software with lots of flexibiliy
Reviewed on 28/05/2017
Better customer insights
Better customer insights
Pros
Good value for money and lots of features. Efficy lets you manage your customer relation database extensively.
Cons
A bit technical for people who are not used to work with databases. Once you get the hang of it, everything works smoothly.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
" CRM is know a Children game "
Reviewed on 06/09/2022
I have a good experience and I rate it 9/10.
I have a good experience and I rate it 9/10.
Pros
it was one the user-friendly software. We can easily manage our tasks through this tool.
The customer support team is always available for help and I'm so impressed by their developers.
This software also suggests and show some New option that is helpful in CRM.
Cons
Some options still need work like the customer data area and there is also an issue with some projects that are shown after it is complete.
If it was defined early so it was very easy and useful.
Response from Efficy
Thanks Muhammad for your review.
always nice to read such comments :-) I'll forward to the team.
You should wait a bit longer and see what we're on right now, wtih our brand new version. It rocks!!
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
EFFICY is an excellent CRM because it allows to have a clear vision of the business
Reviewed on 17/11/2017
Efficiency and organization of the sales department
Efficiency and organization of the sales department
Pros
EFFICY is an excellent CRM software because it allows to have a clear vision of the current and future business. EFFICY is easy to use and very easy to understand. After use others CRM, for me EFFICY is a sofware efficent and easy to use for sales and purcharse departments.
Efficy CRM FAQs
Below are some frequently asked questions for Efficy CRM.Q. What type of pricing plans does Efficy CRM offer?
Efficy CRM offers the following pricing plans:
- Starting from: €20.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Efficy CRM Starter : €20/user/month Efficy CRM SMB : €40/user/month Efficy CRM Enterprise : €60/user/month Efficy CRM Corporate: €80/user/month All plans include * Common functionalities (CRM) Full management of sales opportunities and contacts 360º visualisation of the sales funnel Task and agenda management Mobile application KPIs Outlook / Gmail integration Unlimited storage Create and save customised fields and views Efficy connect (API, import / export) Advanced search engine Documentation and report management (both sales and tasks) * Support Real-time assistance And also via email and telephone * Email Marketing Templates Campaigns Module Synchronisation with marketing automation tools
Q. Who are the typical users of Efficy CRM?
Efficy CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Efficy CRM support?
Efficy CRM supports the following languages:
Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish
Q. Does Efficy CRM support mobile devices?
Efficy CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Efficy CRM integrate with?
Efficy CRM integrates with the following applications:
ACTITO, BlueMind, Connective eSignatures, Creditsafe, DigDash, DocuSign, Flexmail, Gmail, Google Docs, Kiamo, Mailchimp, Mailjet, Mapotempo Web, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Nomination, Plezi, Qlik Catalog, QlikView, Universign, Vocalcom, Yousign, altares-ExpoConnect
Q. What level of support does Efficy CRM offer?
Efficy CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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