About Appointy

Appointy is a simple, functional and power scheduling software designed to help you grow and manage your business. Appointy allows you to accept appointments online, send automated email/ sms reminders, integrate with social media and Google Calendar, accept online prepayments, create deals & discounts and much much more.

Appointy supports 100+ verticals. No matter what the size of your business, we have a plan designed specifically for you. Find out why over 75,000 businesses around the world trust Appointy. Our basic plan is free for you forever. Register now!

Pricing starting from:

$19.99/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Appointy

  • Staff Scheduling: Automatically assign appointments to the most free resource.

  • Customization: Personalize your scheduling calendar by uploading your logo, business information, and interactive Google map of your location.

  • Customer Communication: Send "Thank You" emails to your clients, and SMS and automated call alerts for appointment reminders.

  • Flexible Booking: Allow you clients to make multiple bookings at once, select their preferred staff and make pre-payments.

  • Marketing Tools: Create promotional email campaigns, discount coupons, invite clients to write reviews and post on social.

  • Reporting & Analytics: Get a visual overview of KPIs and metrics such as where customers are coming from and the best performing days, services and staff.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Czech, Danish, Dutch, English, Finnish and 11 others, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese

    Pricing starting from:

    $19.99/month

    • Free Trial
    • Free Version
    • Subscription

    Images

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    Appointy video Appointy screenshot: Appointy screenshot: Appointy screenshot: Appointy screenshot: Appointy screenshot: Appointy screenshot:

    Features

    Total features of Appointy: 64

    • Alerts/Notifications
    • Applications Management
    • Appointment Management
    • Appointment Scheduling Software
    • Assignment Management
    • Attendance Management
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Calendar Sync
    • Class Scheduling
    • Confirmation/Reminders
    • Contact Database
    • Contact Management Software
    • Conversion Tracking
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customer Segmentation
    • Customizable Branding
    • Customizable Forms
    • Data Import/Export
    • Discount Management
    • Email Marketing Software
    • Employee Scheduling Software
    • Facility Scheduling
    • Feedback Management
    • Forms Management
    • Gift Card Management
    • Group Scheduling
    • Historical Reporting
    • Invoice Management
    • Microsoft Outlook Integration
    • Multi-Language
    • Multi-Location
    • Online Booking
    • Online Payments
    • Partial Payments
    • Payment Processing Software
    • Performance Metrics
    • Ratings / Reviews
    • Real Time Notifications
    • Real-time Scheduling
    • Receipt Management
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Resource Scheduling
    • Room Booking
    • SMS Messaging
    • SMS Reminders
    • Sales Trend Analysis
    • Social Media Integration
    • Team Calendars
    • Third Party Integrations
    • Web Forms
    • Website Integration
    • Website Management
    • Widgets
    • iCalendar Support

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    Reviews

    Overall rating

    4.7 /5
    (266)
    Value for Money
    4.6/5
    Features
    4.5/5
    Ease of Use
    4.4/5
    Customer Support Software
    4.8/5

    Already have Appointy?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 266
    Claudia L.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great software to market your appointments on multiple platforms FOR FREE

    Reviewed on 26/09/2020

    Pros

    - There’s a free version, no need to be pressured into upgrading.
    - A team of software developers who helps customize the widgets on your website
    - easy to use platforms and also there’s an app on the App Store to use.
    - I love the interventions with multiple platforms like google analytics, add a book now on Instagram and especially a schedule directly on google business.
    - I also love to automate my daily tasks and Appointy can connect to zapper, in helping me doing so.
    I completely recommend Appointy

    Cons

    It would be nice if they added a little description when hovering on the infos Or options in the settings.

    Chris H.
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Stop reading reviews and just get Appointy!

    Reviewed on 06/09/2020

    Appointy handles all of our scheduling for all of our staff. I wouldn't have it any other way!

    Appointy handles all of our scheduling for all of our staff. I wouldn't have it any other way!

    Pros

    The best thing is the customer service. I have never in my life been more please with a live-chat service than I have with Appointy. Our questions are often convoluted, sometimes obscure, and even on occasion have the answers in plain sight. The people they have doing tech support for their product are THE reason I wouldn't consider anything else. There is no robo-answer, and the people are genuinely interested in helping me find my solution.

    This sounds totally crazy, but I almost LIKE when something breaks because I get to interact with these guys! Shoutouts to [SENSITIVE CONTENT HIDDEN] in-particular!

    Cons

    Some of the default views (admin side) don't make sense. Example: moving to the calendar and I only see the next 3 hours? Default should be a week. And honestly, I think I can probably change that. Wait!!! I get to go talk to the support guys again!

    Other than that, the customization to make it look more like a whitebox product is a little lackluster.

    Jesus P.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Too Expensive for Businesses

    Reviewed on 06/04/2021

    Appointy powered our tech stack for a long time after we left TimeTrade. Eventually, we grew tired...

    Appointy powered our tech stack for a long time after we left TimeTrade. Eventually, we grew tired of paying a programmer to tweak the API when business changed demanded it. We ultimately switched to SimplyBook.Me to save money and use Zapier.

    Pros

    Good integrations and API, lots of booking customization features were included that helped customers and staff alike. Google Calendar sync worked perfectly well and made it easy for staff to block time without logging in.

    Cons

    The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer. I see they've since added Zapier which might help with that extra cost.

    Renat Z.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Getting worse by the day

    Reviewed on 08/08/2016

    This is an update: I reviewed Appointy on this site on December 29, 2014, it's the second review at...

    This is an update: I reviewed Appointy on this site on December 29, 2014, it's the second review at the bottom of this page.

    We've been with Appointy since 2011 and what compelled me to write another review is degradation in reliability of this service. Let me explain;

    Since November 2015 there have been outages on their server side, and when I would email Nemesh (owner of the company) either he or his staff would reply saying that you need to clear your browser cookies/cache, when the problem is obviously on their server side since I would test to see from multiple desktop and mobile devices with different internet access points. In January 2016 there were multiple of such outages. The weird, or should I say horrible thing is that Appointy doesn't even notify it's paying customers that there's an outage. A simple email would suffice. Instead they post these outages on their facebook page, probably assuming that their paying customers spend their business hours refreshing Appointy facebook page to see their outage updates. I just discovered that Appointy as a company has been around since 2008, but it boggles my mind that they still haven't figured out priorities that their business depends on. Instead of investing into redundancy servers and making their software more reliable they keep on adding little mediocre features that nobody needs, making the platform more complex to understand for beginners.

    Here is the list of things that hasn't changed to this day (since 2011).
    1. The phone customer support is non-existent, though email and facebook page communication is pretty swift. It's just if your business relies on a booking system and something goes wrong, waiting for an email instead of calling and talking to tech support is counterproductive, or worse money-loosing issue if the business is busy.

    Cons

    If new booking user hasn't confirmed his email address, Appointy still books this user into the schedule, and if that user misspelled his email address he doesn't receive appointment reminder, hence you get a no-show, causing you to loose money and your staff getting angry for lost time slot.

    Yvonne G.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    First time user of Appointy

    Reviewed on 06/02/2021

    Publishing online classes with zoom during lockdown. The support for customising to our needs was...

    Publishing online classes with zoom during lockdown. The support for customising to our needs was excellent. We may be able to use this going forward with paid classes.

    Pros

    The flexibility of configuration to suit business needs are very good. It has a good range of features but the most appealing is the Live help and the outstanding level of customer support even during the free trial as all questions are answered and you are sent direct links to the relevant support material.

    Cons

    One or two small areas could benefit from additional customization such as gift certificate emails need to be slightly better design. Code needs to be bigger than the price you paid.

    Showing 5 reviews of 266 Read all reviews

    Appointy FAQs

    Below are some frequently asked questions for Appointy.

    Appointy offers the following pricing plans:

    • Starting from: $19.99/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    14-day free trial, no credit card required. Free plan - for 1 staff, 5 services, and unlimited bookings. Pro Plan - small business: $19.99/month (billed annually) or $29.99/month (billed monthly). Business Plan - medium business: $39.99/month (billed annually) or $49.99/month (billed monthly). Enterprise Plan - multi-location business: from $59.99/month (billed annually).

    We do not have any information about Appointy features

    Appointy has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Appointy supports the following languages:

    Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese

    Appointy supports the following devices:

    Android (Mobile), iPhone (Mobile)

    Appointy integrates with the following applications:

    Authorize.Net, Facebook, Google Calendar, PayPal, Squarespace, WordPress, Zapier

    Appointy offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)

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