Zoho Billing

End-to-end billing solution built for every business model.

About Zoho Billing

Zoho Billing (formerly known as Zoho Subscriptions) is a comprehensive billing solution for businesses, designed to streamline your complex billing processes, so you can focus on scaling your business.

Product features:

1. Easy product management
Implement diverse pricing strategies and broaden your range of products and services.

2. Efficient billing processes
Sell products and services on a one-time or recurring basis. Track expenses and handle projects and timesheets effortlessly.

3. Convenient payment handling
Simplify the payment process by providing customers with multiple payment methods, including cards, bank transfers, and PayPal.

4. Complete customer lifecycle management
Handle everything from upselling to cancellations, ensuring a smooth customer experience.

5. Actionable business insights from 50+ reports
Make informed business decisions with powerful metrics, including sales, receivables, revenue, and churn insights.

6. Marketplace and integrations
Enhance productivity with Zoho's extensive ecosystem, integrating 40+ tools and third-party apps for smarter work.


Key benefits of Zoho Billing

Flexibility: You can customize invoices and payment terms, and implement multiple pricing models to suit your business needs and tailor your billing processes to align with changing customer preferences and industry demands.

Efficiency: Zoho Billing automates manual billing tasks, saving you time and reducing the risk of errors. This means your team can focus on strategic initiatives, rather than getting bogged down by administrative work.

Customization: Every business is unique. Zoho Billing offers customizable templates and branding options. Customize your platform with additional fields, custom views, links, buttons, modules, and more.


Images

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Not sure about Zoho Billing? Compare with a popular alternative

Zoho Billing

4.5 (89)
VS.

Starting Price

$15.00
month
$299.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

74
66

Integrations

32
52

Ease of Use

4.3 (89)
4.2 (81)

Value for Money

4.4 (89)
4.1 (81)

Customer Service

4.2 (89)
3.9 (81)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.5 /5
(89)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support Software
4.2/5

Already have Zoho Billing?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 89
William
William
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Subscription Software for All-Sized Businesses

Reviewed on 28/08/2019

Pros

Zoho Subscriptions is great because it allows our company to easily collect payments and then also run promotions and other types of outside-the-box type of billing. Easily integrates with Zoho CRM so our sales team can run orders efficiently and easily.

Cons

Don't love the fact that you have to create your own billing portals but once you complete this step, you're all set and everything runs easily from there.

Ari
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Top Notch Subscription Service

Reviewed on 29/04/2019

Very solid subscription service, honest, reliable, doesn't demand a percentage of your sales, but...

Very solid subscription service, honest, reliable, doesn't demand a percentage of your sales, but simply functions as a reliable subscription management service.

Pros

This is a highly competent subscription service, more features than we could possibly use, and we get to use our own billing. Many subscription services also want to do your billing, or getting a percentage of our sales, charging more than our bank, and then they "own" our customers, which is a deal-breaker for us. Zoho Subscriptions is what a subscription service should be, a highly competent web service that does all the heavy lifting, and plugs into our website and payment processors. We've been with Zoho for two years without an outage. We couldn't be happier.

Cons

The lack of an easily integrated customer portal results in us having to write a lot of user-facing pages on our site simply to do what is already available in the admin interface. But every time we've had a genuinely poorly designed thing on Zoho's end, they listened and rolled out changes within a few months. They obviously care about making this the best service.

Sebastian
Sebastian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Reviewed on 15/11/2015

Joe
Overall rating
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

A good Subscriptions solution

Reviewed on 10/12/2020

When it comes to subscriptions software, there are not many good choices out there, and the monthly...

When it comes to subscriptions software, there are not many good choices out there, and the monthly cost is high and this is the case for Zoho subscriptions and it lacks many features available in other software for the same cost. The interface needs to be polished as many features are hidden and hard to find and needs more integrations

Pros

It does what it supposed to do, handle subscriptions and payments for recurring billing, the interface is ok but can be better

Cons

Some features are not available and no API , the cost is kind of high if you have a high number of clients

Response from Zoho

Hi Joe,

Thanks for taking the time to review Zoho Subscriptions!

Zoho Subscriptions does have an extensive REST API library that has almost all functionalities as the app. You can check out our API doc here:

https://www.zoho.com/subscriptions/api/v1/

If you have any other questions, feel free to get back to us at [email protected]

Regards,
Harikrishna
The Zoho Subscriptions Team

Ashley
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy and efficient

Reviewed on 31/05/2019

We have been using Zoho subscriptions for about a year now and so far so good. We have had some...

We have been using Zoho subscriptions for about a year now and so far so good. We have had some road blocks in the bringing trying to figure out where all the functions we needed where and now to handle special circumstances, but we have figured out most of its workings and its been pretty much smooth sailing since then.

Pros

I like that you can postpone payment if someone wishes to suspend their membership without have to cancel the whole subscription. I also like that emails are so easy to send the customers right through the website.

Cons

My only complainant is that the initial set up when adding a new customer could be a little more simplified and straight forward. Some of our sales team says it takes a few times to get used to where all the information is that is required and is doesn't point you in the right direction (i.e. high lighting a tab you missed) it just tells you you missed for example the address. Also I would like to see a reminder for when someone's postponed payment will be due again.

Showing 5 reviews of 89 Read all reviews

Zoho Billing FAQs

Below are some frequently asked questions for Zoho Billing.

Zoho Billing offers the following pricing plans:

  • Starting from: $15.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Zoho Billing offers flexible pricing plans to cater to the unique needs of different businesses. Whether you are a growing startup or an established medium-sized business, you will find a plan that suits your needs and budget. Standard Plan: $15 /Organization/Month/Billed annually; 100 customers, 3 users Professional Plan: $39/Organization/Month/Billed annually; 500 customers, 3 users Premium Plan: $79/Organization/Month/Billed annually; 1000 customers, 3 users Elite Plan: $239/Organization/Month/Billed annually; 3000 customers, 3 users Discounts are available for non-profit organizations. Zoho Subscriptions also offers a free sandbox environment to test out all the features. The best part is, you don't need any credit card for this trial run.

Zoho Billing has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Zoho Billing supports the following languages:

Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish

Zoho Billing supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoho Billing integrates with the following applications:

2Checkout, Avalara, CSG Forte, Dropbox Business, Evernote Teams, Gmail, Google Analytics 360, Google Drive, Google Workspace, Microsoft 365, Microsoft Outlook, OneDrive, PayPal, Razorpay, Slack, Stripe, Twilio, WePay, WordPress, Zapier, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Cliq, Zoho Creator, Zoho Desk, Zoho Docs, Zoho Flow, Zoho Inventory, Zoho Mail, Zoho WorkDrive, authorize.net

Zoho Billing offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

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