About Toonimo

Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions. Driven by an intelligent decision engine, Toonimo personalizes the web user experience, encourages self-service, increases conversion rates and improves user engagement.

Organizations are constantly struggling with the ongoing challenges of high customer service costs to provide support to their online users and losing out on potential sales revenue due to complex online processes. Toonimo enables organizations to increases sales, reduce customer support costs and personally guide users through complex online sales processes, onboarding a user (e.g. first time visitor to a new platform) or completing a form.

Toonimo simplifies the user experience with a digital concierge-like walkthrough experience. The visitors experience the website as if someone is sitting next to them and personally guiding them on how to complete a form or use a product or platform. Toonimo does this by adding an overly of human voice and graphic annotations. Our patent pending technology analyzes the page in real time, and constructs natural language sentences accordingly.

Pricing starting from:

N/A

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to Toonimo

Key benefits of Toonimo

  • Reduce support costs

  • Guide users through complex funnels

  • Improve user engagement

  • Drive conversion rates and upsell

  • Improve customer experience

  • Increase sales and revenues

  • Encourage self service

  • Onboard new subscribers

  • Increase customer retention

  • Introduce new features

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, Germany, United Kingdom, Japan, United States

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Pricing starting from:

    N/A

    • Free Trial
    • Free Version
    • Subscription

    Top 5 alternatives to Toonimo

    Images

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    Toonimo Software - Telco
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    Features

    Total features of Toonimo: 48

    • AB Testing
    • API
    • Alerts / Escalation
    • Alerts/Notifications
    • Asynchronous Learning
    • Audience Targeting
    • Behavioral Targeting
    • Blended Learning
    • Campaign Segmentation
    • Certification & Licensing
    • Content Analytics
    • Content Creation
    • Contextual Guidance
    • Contextual Targeting
    • Corporate/Business
    • Course Management
    • Customer Database
    • Customer Profiles
    • Customer Segmentation
    • Dashboard Software
    • Data Quality Control
    • Event Tracking
    • Experience Management
    • Feedback Management
    • In-App Training
    • Knowledge Base Management
    • Knowledge Management Software
    • Launch Management
    • Live Chat Software
    • Multi-Channel Data Collection
    • Multi-Language
    • Order Tracking
    • Performance Metrics
    • Predictive Analytics Software
    • Reporting/Analytics
    • SCORM Compliance
    • Self Service Portal
    • Self Service Tools
    • Survey/Poll Management
    • Surveys & Feedback
    • Synchronous Learning
    • Text to Speech
    • Training Administration
    • User Onboarding
    • Video Support
    • Virtual Classroom Software
    • WYSIWYG Editor
    • Website Personalization

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    Reviews

    Overall rating

    4.8 /5
    (4)
    Value for Money
    5/5
    Features
    5/5
    Ease of Use
    4.7/5
    Customer Support Software
    5/5

    Already have Toonimo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 4
    Scott A.
    Overall rating
    • Industry: Marketing & Advertising
    • Review Source

    Overall rating

    Simple, Effective, Fast

    Reviewed on 05/02/2015

    We have a great product, but it can be difficult to explain its unique advantages succinctly on our...

    We have a great product, but it can be difficult to explain its unique advantages succinctly on our site in the few seconds that a casual visitor spends browsing. With Toonimo's help we have been able to do this, and as a result have seen conversions increase by 30%. From our initial conversations with Toonimo it was clear that theirs was an innovative solution which required very little work on our end and it seemed cost effective from the get go.

    Verified Reviewer
    Overall rating
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    A very good demo/walkthrough software

    Reviewed on 03/04/2018

    If Toonami's feature set is what you are looking for, it is actually a VERY nice tool. Super easy...

    If Toonami's feature set is what you are looking for, it is actually a VERY nice tool. Super easy to use. In a very short time, almost any user would be able to create very good interactive tours of a site. My one caution on the tool is understanding if it has the right feature set for your needs. The tool is not as simple to extend features as other tools.

    Pros

    Toonimo is a very simple demo/walthrough software that even the most inexperienced user could use to develop very effective and crisp tours for their site.

    Cons

    I work as a training professional, and unfortunately, there were a few features that made this not fit with my needs. One was the inability to publish to a tracking standard like SCORM or xAPI. This may not be a need for many, but it was important for my team to be able to report how that asset would be used along other assets in our learning ecosystem (Toonami does have good metrics in its tool, but it is a separate pool from my pool of data, and there were other tools I could use to get data into on common repository). Toonami offers professional voiceover for the demos, but there are tools on the market that would allow a decent library of text-to-speech or easy integration with an engine like Amazon's Polly.

    It isn't that Toonami is bad, but it wasn't deeply featured enough for me, and for what I would use, there were other tour building tools for free that were quite close in functionality.

    Sari H.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software

    Great service, cool product

    Reviewed on 13/02/2015

    Working with the Toonimo team has truly been a pleasure. The team is both eager and willing to...

    Working with the Toonimo team has truly been a pleasure. The team is both eager and willing to suggest new ideas to us, and to implement ours, even when it's technically difficult or different than expected. Most importantly, our contacts are extremely responsive and available to us which has made it easy to get things done in a timely and comfortable way.

    Ben D.
    Overall rating
    • Industry: Accounting Software
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Easy to use. Great support

    Reviewed on 14/07/2016

    Pros

    I been using Toonimo tool for 3 months. really satisfied with the product. The product improved my conversion rate in the website

    Response from Toonimo

    Easy to use. Great support

    Toonimo FAQs

    Below are some frequently asked questions for Toonimo.

    Toonimo offers the following pricing plans:

    • Starting from:
    • Pricing model: Usage Based
    • Free Trial: Available

    Toonimo has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Toonimo supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Toonimo supports the following devices:

    Toonimo integrates with the following applications:

    Conversational Cloud, Google Analytics, LiveChat, Olark, Userlike, WalkMe, ZenDesk Chat, iridize

    Toonimo offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

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