About Housecall Pro

Call now to start your free 14 day trial: 833-903-2949.

Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.

This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.

Pricing starting from:

$49.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Housecall Pro

Key benefits of Housecall Pro

  • Housecall Pro delivers premium features packaged in an extremely easy to use interface on mobile and web.
  • What separates Housecall Pro from the rest is its seamless user experience-driven look and feel.
  • Even for the most technologically adverse individuals, Housecall Pro makes it easy to digitize and mobilize a business.
  • Supports apps for iOS, Android, and web, giving users the flexibility to work on the go.
  • Provides users with a dashboard complete with business stats, enabling users to gain actionable insight into business performance.
  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    $49.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Housecall Pro

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    Features

    Total features of Housecall Pro: 134

    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling Software
    • Approval Process Control
    • Assignment Management
    • Audit Management
    • Audit Trail
    • Automated Scheduling
    • Automatic Backup
    • Availability Indicator
    • Availability Management
    • Bank Reconciliation
    • Bid Management
    • Billing & Invoicing
    • Booking Management
    • Budgeting/Forecasting
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Change Order Management
    • Chat/Messaging
    • Client Database
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Commercial/Industrial
    • Communication Management
    • Contact Database
    • Contract/License Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Forms
    • Customizable Invoices
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Dispatch Management
    • Document Management Software
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Management Software
    • Email Marketing Software
    • Employee Management
    • Employee Scheduling Software
    • Equipment Maintenance Software
    • Equipment Tracking
    • Estimating
    • Event Calendar
    • File Storage
    • Fleet Management Software
    • For Commercial and/or Industrial Electrical Contractors
    • For HVAC Companies
    • For Locksmiths
    • For Pest Control Companies
    • For Plumbing Industry
    • GPS
    • Geographic Maps
    • Group Scheduling
    • Historical Reporting
    • Interaction Tracking
    • International Moves
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Job Costing Software
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Labor Rates
    • Lead Management Software
    • Local Moves
    • Location Tracking
    • Maintenance Scheduling
    • Marketing Automation Software
    • Military / GSA Moves
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Payments
    • Mobile Signature Capture
    • Multi-Location
    • Online Booking
    • Online Invoicing
    • Online Payments
    • Online Time Clock
    • Payment Collection in the Field
    • Payment Processing Software
    • Preventive Maintenance Software
    • Progress Tracking
    • Project Billing
    • Project Management Software
    • Property Layouts
    • Purchasing & Receiving
    • QuickBooks Integration
    • Quotes/Estimates
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Receipt Management
    • Recurring Appointments
    • Recurring Invoicing
    • Recurring/Subscription Billing
    • Reminders
    • Reporting/Analytics
    • Routing
    • SMS Messaging
    • Sales Tax Management
    • Scheduling Software
    • Search/Filter
    • Self Service Portal
    • Service History
    • Status Tracking
    • Subcontractor Management
    • Takeoff Software
    • Task Management Software
    • Technician Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking Software
    • Work History
    • Work Order Creation
    • Work Order Management
    • Workflow Management Software

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    Reviews

    Overall rating

    4.7 /5
    (2,614)
    Value for Money
    4.7/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.7/5

    Already have Housecall Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2,614
    Ryan T.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great software that has really helped us take our remediation business to the next level.

    Reviewed on 16/06/2022

    HousecallPro has helped us take our business to the next level and makes dispatching, estimating,...

    HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.

    Pros

    Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.

    Cons

    The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs.

    I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.

    Response from Housecall Pro

    Hi Ryan, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

    Nicole S.
    Overall rating
    • Industry: Accounting Software
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great CRM

    Reviewed on 28/05/2022

    Great CRM for a trades business. Communication, customer info and notes all in one place. You will...

    Great CRM for a trades business. Communication, customer info and notes all in one place. You will still need an accounting system like Quickbooks where accounting related reporting can be more robust.

    Pros

    Service and materials lists make creating invoices a breeze. Easy to convert estimates to jobs. Easy to tag the appropriate employees to jobs. Custom reports and dashboard allow you to see KPIS in one spot. Connects to Quickbooks very easily and syncs in real time. Tech support is super responsive and helpful. Adding employees is very easy. It sends them a link to download the app and onboards them in no time. Checklists for techs and project managers are great and you can customize them and also make them required before a job can be marked as complete. You can accept payments and ever offer financing all through the app.

    Cons

    The app is great in the field, but the browser version is much more robust. So techs can use the app, but for back office purposes, browser is better. It does only sync with Quickbooks one way. And some dates are hinky when they carry over if you collect a deposit or do progressive invoicing. I always have to fix a handful each month. You also cannot retro date things- so if a payment is received and not marked same day, later you can only date it the day you are marking the invoice paid.

    Response from Housecall Pro

    Hi Nicole, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

    Karen G.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    What were they thinking?!?

    Reviewed on 17/06/2022

    Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other...

    Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other solutions. Moving will be a giant expense in time and training and data movement....but i have to work with partners i can trust and believe in. HCP is no longer that partner...I can see that now. Very disappointed. If you plan to grow to more than 5 employees - this is not the solution for you based on their current predatory pricing plan.

    Pros

    Good product- does what it is supposed to do. You can schedule jobs, invoice customers, and develop a nice database of what you did with each customer. It has limitations and its share of glitches Support is mediocre but it is available. I've been a fan for a long time and have brought a number of businesses over to use their software. No more though.

    Cons

    If you grow from 5 to 6 employees watch out - its time to move to another software provider in my opinion. The pricing plan allows up to 5 employees for 1 set price. Keep in mind one of those 5 employees is your office staff so you really only get 4 field techs. If you add the 6th employee your HCP monthly price more than doubles the entire cost of the plan. There is now no longer a way to add 1 employee to their mid-tier plan - you have to move to the high tier plan. You can purchase 2 of the mid tier plans for less than the price of their high tier plan - this is just so ill-conceived! Last year we were able to add 1 additional employee for just a set fee per employee which was very reasonable. WHen that employee quit we were back down to 5...so were unaware that in June 2022 they made this change wiping out the ability to add an incremental employee without having to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The whole point of this software is helping you to grow your business - but apparently as soon as you do grow boy do they punish you for it!

    Additionally their search function for the "pricebook" leaves a lot to be desired. If you type in a keyword like "flange" and you have multiple items with that keyword in the description you expect all of the items with that keyword to appear. It doesn't. Only some do. No rhyme or reason to it.

    Uploading photos from field is dodgy and slow. Reports availble are not reliable or accurate

    Response from Housecall Pro

    Hi Karen, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

    Andrew R.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The Best For Less

    Reviewed on 11/05/2022

    Outstanding product that has allowed our business to flourish as a top certified partner, providing...

    Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model.

    Pros

    Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point. No crazy per user rates, no wild addon costs, just packages that are flat rate, affordable, and well within the budget of even the smallest home services business.

    Cons

    Some features when released are generally half finished or in beta when they really need more time to cook, but they are desperate to try and satiate the cravings of their thousands of users

    Response from Housecall Pro

    Hi Andrew, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

    Anders H.
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Excellent software for contractors and labor professionals

    Reviewed on 24/05/2022

    Using housecall pro has been great so far, their support team has been very responsive.

    Using housecall pro has been great so far, their support team has been very responsive.

    Pros

    Housecall Pro has made it much easier to manage my junk removal company. I can track the crew's progress throughout the day, make changes to customer bookings from my computer which my crew then sees on their phones, and the crew can communicate directly with customers through the app. It also handles professional invoicing and payments. It's made everything much easier, and the number of Google reviews we've gathered has skyrocketed due to their automatic customer close-out messages.

    Cons

    I don't like their direct online booking interface, if the customer were to use it, I find it confusing and not intuitive. We use a simpler very clear booking interface, then manually migrate those appointments into housecall pro.

    Alternatives Considered

    Jobber and Workiz

    Reasons for Switching to Housecall Pro

    Price to value

    Response from Housecall Pro

    Hi Anders, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

    Showing 5 reviews of 2,614 Read all reviews

    Housecall Pro FAQs

    Below are some frequently asked questions for Housecall Pro.

    Housecall Pro offers the following pricing plans:

    • Starting from: $49.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $129/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: $279/month billed annually - 1-8 Users Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking MAX+ PLAN: Contact for pricing - 15+ Users Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager

    Housecall Pro has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Housecall Pro supports the following languages:

    English

    Housecall Pro supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Housecall Pro integrates with the following applications:

    CallRail, Google Calendar, Gusto, Mailchimp, Meta for Business, Mixpanel, Quickbooks Online, SendGrid, Stripe, Twilio, Zapier

    Housecall Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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