About HubSpot Sales Hub
HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.
HubSpot Sales also includes recipient profiles directly within your inbox. These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users. With the ability to schedule future emails, HubSpot Sales helps to ensure you don't forget to send emails or that your emails go out at a specific date and time.
You can make calls from within your browser with HubSpot Sales, as well as log or record calls directly to your CRM in just one click. HubSpot Sales integrates with HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook, and Microsoft Office 365.
Key benefits of HubSpot Sales Hub
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Reviews
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- Industry: Market Research Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Wish we had started using Hubspot earlier
Reviewed on 25/09/2020
I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it...
I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.
Pros
1) Grows with you
Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases.
2) Easy sequences & follow-up
The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me.
3) All-in-one
The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus.
4) Community
The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.
Cons
1) Only community
Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product.
2) Constant changes in pricing & feature lists
I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing.
3) The neverending upsell
It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.
Reasons for Choosing HubSpot Sales Hub
Streak was perfect as a Gmail add-on. But it missed some features such as sequences (repeat emails).Switched From
StreakReasons for Switching to HubSpot Sales Hub
We had a startup pricing benefit via our collaboration with an accelerator which lured us in. Knowing what I know, even the full pricing would have been well worth it.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Quickly Scale Up Your Sales Team
Reviewed on 04/11/2021
We are able to track what our sales team is doing and report on it in a way that is easy for...
We are able to track what our sales team is doing and report on it in a way that is easy for leadership and the team to understand
We are able to track goals, hit rate, forecast, and more
Pros
HubSpot has increased our close rate, sales volume, and contact database. It has been a huge value add to our organization and we have much more accurate and usable data.
Cons
It does require a dedicated person to implement but their support team is incredible
Reasons for Choosing HubSpot Sales Hub
Act was not able to handle our business needs and is not user-friendly or geared towards modern operationsSwitched From
Act!Reasons for Switching to HubSpot Sales Hub
Price and overall offering. Best capabilities for our neds.- Industry: Wine & Spirits
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
New User
Reviewed on 03/12/2020
So far its been ok. Still just learning the ins and outs.
So far its been ok. Still just learning the ins and outs.
Pros
The online help has been wonderful. Lots of options to make your business organized once you learn it.
Cons
The set up is very complicated. Confusing to navigate. A lot of self teach with the provided demo videos.
Reasons for Choosing HubSpot Sales Hub
Different companySwitched From
Salesforce Marketing Cloud Account EngagementReasons for Switching to HubSpot Sales Hub
free to start for a small business, comparable prices to other companies.- Industry: Construction Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The best option for CRM SOFTWARE
Reviewed on 21/08/2023
In my case, it is like this when you don’t have any ability with CRM you can learn very very fast...
In my case, it is like this when you don’t have any ability with CRM you can learn very very fast and how to develop a system for your company.
Pros
It is great because you have a clear vision about. What are you gonna do and it is easy-going to handle!
Cons
It is like a one stop shop place!When you don’t have any background with CRM they have a good options for you to develop at whatever you want.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Excellent CRM with addons that just make it better
Reviewed on 04/11/2021
Very happy with our investment in HubSpot and we are now taking full advantage of many of its time...
Very happy with our investment in HubSpot and we are now taking full advantage of many of its time saving features.
Pros
I found HubSpot to be well designed and highly intuitive.
Cons
I have had some issues with how documents are managed and I did have a request for the ability to add customizable task definitions which would suit our workflow better. Not sure if I should be proud or pissed when they added the option to the upgraded version of HubSpot.
HubSpot Sales Hub FAQs
Below are some frequently asked questions for HubSpot Sales Hub.Q. What type of pricing plans does HubSpot Sales Hub offer?
HubSpot Sales Hub offers the following pricing plans:
- Starting from: $50.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
HubSpot Sales Hub is free to get started and will grow with you. Sales Hub Starter starts at $45 per month. Sales Hub Professional starts at $450 per month. Sales Hub Enterprise starts at $1,200 per month. See more information here: https://www.hubspot.com/pricing/sales?products=sales-hub-starter_1&term=annual
Q. Who are the typical users of HubSpot Sales Hub?
HubSpot Sales Hub has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does HubSpot Sales Hub support?
HubSpot Sales Hub supports the following languages:
English, French, German, Japanese, Portuguese, Spanish
Q. Does HubSpot Sales Hub support mobile devices?
HubSpot Sales Hub supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does HubSpot Sales Hub integrate with?
HubSpot Sales Hub integrates with the following applications:
Gmail, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Microsoft 365, Microsoft Outlook, SalesforceIQ
Q. What level of support does HubSpot Sales Hub offer?
HubSpot Sales Hub offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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