HubSpot Sales Hub

Freemium email productivity & tracking for sales teams

About HubSpot Sales Hub

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

HubSpot Sales also includes recipient profiles directly within your inbox. These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users. With the ability to schedule future emails, HubSpot Sales helps to ensure you don't forget to send emails or that your emails go out at a specific date and time.

You can make calls from within your browser with HubSpot Sales, as well as log or record calls directly to your CRM in just one click. HubSpot Sales integrates with HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook, and Microsoft Office 365.

Pricing starting from:

$50.00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of HubSpot Sales Hub

  • Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

  • Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

  • Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

  • Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

  • Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

  • Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, Germany, United Kingdom and 3 others, Japan, Mexico, United States

    Supported Languages

    English, French, German, Japanese, Portuguese, Spanish

    Pricing starting from:

    $50.00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Manage your deal pipeline in HubSpot Sales
    Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence
    Automate follow-ups and send a series of timed, tailored emails to prospects
    Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency
    View prospect contact information, social media profiles, company information and more, right alongside emails
    View prospects' recent interactions with your emails
    Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles
    Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars
    Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more
    Schedule automated, tailored follow-up emails
    Get a real-time view of which companies are visiting your site
    Sort prospects using filtering criteria such as geography, company size, and more
    Set up daily email digests and notifications for the team
    Prioritise sales calls with data from CRM systems
    Place and record calls from within the browser window
    Automatically log calls in CRM systems
    View 17 more
    HubSpot Sales Hub video
    HubSpot Sales Hub video
    HubSpot Sales Hub screenshot: Manage your deal pipeline in HubSpot Sales HubSpot Sales Hub screenshot: Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence HubSpot Sales Hub screenshot: Automate follow-ups and send a series of timed, tailored emails to prospects HubSpot Sales Hub screenshot: Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency HubSpot Sales Hub screenshot: View prospect contact information, social media profiles, company information and more, right alongside emails HubSpot Sales Hub screenshot: View prospects' recent interactions with your emails HubSpot Sales Hub screenshot: Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles HubSpot Sales Hub screenshot: Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars HubSpot Sales Hub screenshot: Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more HubSpot Sales Hub screenshot: Schedule automated, tailored follow-up emails HubSpot Sales Hub screenshot: Get a real-time view of which companies are visiting your site HubSpot Sales Hub screenshot: Sort prospects using filtering criteria such as geography, company size, and more HubSpot Sales Hub screenshot: Set up daily email digests and notifications for the team HubSpot Sales Hub screenshot: Prioritise sales calls with data from CRM systems HubSpot Sales Hub screenshot: Place and record calls from within the browser window HubSpot Sales Hub screenshot: Automatically log calls in CRM systems

    Features

    Total features of HubSpot Sales Hub: 51

    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling Software
    • CRM Software
    • Calendar Sync
    • Call Management
    • Call Recording Software
    • Campaign Analytics
    • Chat/Messaging
    • Click Tracking
    • Computer Telephony Integration
    • Configurable Workflow
    • Contact Database
    • Contact Management Software
    • Customer Activity Tracking
    • Customer Database
    • Customizable Reports
    • Customizable Templates
    • Document Management Software
    • Document Storage
    • Email Marketing Software
    • Email Templates
    • Interaction Tracking
    • Lead Management Software
    • Lead Nurturing Software
    • Lead Qualification
    • Live Chat Software
    • Meeting Management
    • Microsoft Outlook Integration
    • Opportunity Management
    • Performance Metrics
    • Personalization and Behavioral Targeting Software
    • Pipeline Management
    • Pipeline Reports
    • Prioritization
    • Proposal Generation
    • Prospecting Tools
    • Real Time Notifications
    • Referral Tracking
    • Reminders
    • Reporting & Statistics
    • Sales Automation
    • Sales Forecasting Software
    • Search/Filter
    • Task Management Software
    • Territory Management
    • Third Party Integrations
    • Visitor Tracking
    • Website Analytics
    • Workflow Management Software

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    Reviews

    Overall rating

    4.5 /5
    (285)
    Value for Money
    4.2/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.4/5

    Already have HubSpot Sales Hub?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 285
    Bart M.
    Overall rating
    • Industry: Market Research Software
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Wish we had started using Hubspot earlier

    Reviewed on 25/09/2020

    I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it...

    I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.

    Pros

    1) Grows with you
    Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases.

    2) Easy sequences & follow-up
    The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me.

    3) All-in-one
    The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus.

    4) Community
    The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.

    Cons

    1) Only community
    Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product.

    2) Constant changes in pricing & feature lists
    I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing.

    3) The neverending upsell
    It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.

    Philip R.
    Overall rating
    • Industry: Chemicals
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Happy CRMing

    Reviewed on 19/08/2020

    For the Free cost it excellent. When business picks up I will buy into the payable version. Not...

    For the Free cost it excellent. When business picks up I will buy into the payable version. Not invoicing any one right now. It been over 4 months with NO INCOME!!!

    Pros

    Ease of use and great interface and how it integrates with other software i.e. Freshbooks

    Cons

    Text messaging is a huge part of our business and having to add texting is labor-intensive. When setting a new task. It doesn't create the next step in the sales process

    Morganne M.
    Overall rating
    • Industry: Renewables & Environment
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Simple and Robust CRM

    Reviewed on 18/02/2021

    We use Hubspot for multiple things. However, for a CRM system, it's much easier to use and teach...

    We use Hubspot for multiple things. However, for a CRM system, it's much easier to use and teach than most other CRM systems. I think for sales reps, it's simple enough to use and it's helpful to have the marketing tools partnered with it that are simple.

    Pros

    I personally prefer Hubspot for Sales over marketing any day. For a CRM it's much more user-friendly than that of Salesforce or Sugar. It's easy to connect to your emails to track progress of leads and if you really dive into it, then there's a lot of features to make your overall sales process easier like workflows, segmented lists, etc.

    Cons

    Uploading documents can get lost in deals, contact, or company. If you're missing a contact for a company, things can get messy. They also do a lot of updates which causes the site to crash a lot.

    Simon F.
    Overall rating
    • Industry: Legal Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 3.0 /10

    Awesome product, absolutely terrible onboarding experience

    Reviewed on 22/03/2021

    HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've...

    HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

    Pros

    Ease of use and automation capabilities.

    Cons

    The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

    Milena M.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The Sales + CRM Hub that helped us optimize and grow our Business

    Reviewed on 11/01/2021

    Great experience so far!

    Great experience so far!

    Pros

    The integrated solutions. HubSpot can be easily integrated with so many other Apps and solutions that ease automation and help small bur savvy teams like ours to grow and optimize operations.

    Cons

    That the automations are included only in the professional plans, this is a barrier for some of out clients to adquiere the solution, since many of the other similar products already have automations in their basic plans.

    Showing 5 reviews of 285 Read all reviews

    HubSpot Sales Hub FAQs

    Below are some frequently asked questions for HubSpot Sales Hub.

    HubSpot Sales Hub offers the following pricing plans:

    • Starting from: $50.00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    HubSpot Sales: FREE - $0/month - for the individual sales rep. HubSpot Sales Starter: $50/user/month - for sales teams. HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.

    We do not have any information about HubSpot Sales Hub features

    HubSpot Sales Hub has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    HubSpot Sales Hub supports the following languages:

    English, French, German, Japanese, Portuguese, Spanish

    HubSpot Sales Hub supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HubSpot Sales Hub integrates with the following applications:

    Gmail, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Microsoft 365, Microsoft Outlook

    HubSpot Sales Hub offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for HubSpot Sales Hub.