HubSpot Sales Hub

Freemium email productivity & tracking for sales teams

About HubSpot Sales Hub

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

HubSpot Sales also includes recipient profiles directly within your inbox. These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users. With the ability to schedule future emails, HubSpot Sales helps to ensure you don't forget to send emails or that your emails go out at a specific date and time.

You can make calls from within your browser with HubSpot Sales, as well as log or record calls directly to your CRM in just one click. HubSpot Sales integrates with HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook, and Microsoft Office 365.

Pricing starting from:

$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HubSpot Sales Hub

Key benefits of HubSpot Sales Hub

  • Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

  • Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

  • Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

  • Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

  • Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

  • Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.

  • Devices

    Business size

    S M L

    Markets

    Australia, Belgium, Brazil, Canada, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Ireland, Japan, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Sweden, Singapore, United States

    Supported Languages

    English, French, German, Japanese, Portuguese, Spanish

    Pricing starting from:

    $50.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to HubSpot Sales Hub

    Images

    HubSpot Sales Hub Software - Manage your deal pipeline in HubSpot Sales
    HubSpot Sales Hub Software - Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence
    HubSpot Sales Hub Software - Automate follow-ups and send a series of timed, tailored emails to prospects
    HubSpot Sales Hub Software - Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency
    HubSpot Sales Hub Software - View prospect contact information, social media profiles, company information and more, right alongside emails
    HubSpot Sales Hub Software - View prospects' recent interactions with your emails
    HubSpot Sales Hub Software - Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles
    HubSpot Sales Hub Software - Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars
    HubSpot Sales Hub Software - Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more
    HubSpot Sales Hub Software - Schedule automated, tailored follow-up emails
    HubSpot Sales Hub Software - Get a real-time view of which companies are visiting your site
    HubSpot Sales Hub Software - Sort prospects using filtering criteria such as geography, company size, and more
    HubSpot Sales Hub Software - Set up daily email digests and notifications for the team
    HubSpot Sales Hub Software - Prioritise sales calls with data from CRM systems
    HubSpot Sales Hub Software - Place and record calls from within the browser window
    HubSpot Sales Hub Software - Automatically log calls in CRM systems
    View 17 more
    HubSpot Sales Hub video
    HubSpot Sales Hub video
    HubSpot Sales Hub Software - Manage your deal pipeline in HubSpot Sales HubSpot Sales Hub Software - Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence HubSpot Sales Hub Software - Automate follow-ups and send a series of timed, tailored emails to prospects HubSpot Sales Hub Software - Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency HubSpot Sales Hub Software - View prospect contact information, social media profiles, company information and more, right alongside emails HubSpot Sales Hub Software - View prospects' recent interactions with your emails HubSpot Sales Hub Software - Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles HubSpot Sales Hub Software - Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars HubSpot Sales Hub Software - Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more HubSpot Sales Hub Software - Schedule automated, tailored follow-up emails HubSpot Sales Hub Software - Get a real-time view of which companies are visiting your site HubSpot Sales Hub Software - Sort prospects using filtering criteria such as geography, company size, and more HubSpot Sales Hub Software - Set up daily email digests and notifications for the team HubSpot Sales Hub Software - Prioritise sales calls with data from CRM systems HubSpot Sales Hub Software - Place and record calls from within the browser window HubSpot Sales Hub Software - Automatically log calls in CRM systems

    Features

    Total features of HubSpot Sales Hub: 47

    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling Software
    • CRM Software
    • Calendar Sync
    • Call Management
    • Campaign Analytics
    • Chat/Messaging
    • Click Tracking
    • Client Management
    • Contact Database
    • Contact Management Software
    • Customer Database
    • Customizable Reports
    • Customizable Templates
    • Document Management Software
    • Document Storage
    • Email Marketing Software
    • Email Templates
    • For Startups
    • Interaction Tracking
    • Lead Management Software
    • Lead Qualification
    • Lead Scoring
    • Live Chat Software
    • Meeting Management
    • Opportunity Management
    • Performance Metrics
    • Pipeline Management
    • Pipeline Reports
    • Prioritization
    • Proposal Generation
    • Prospecting Tools
    • Real Time Notifications
    • Referral Tracking
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Sales Automation
    • Sales Forecasting Software
    • Sales Pipeline Management
    • Search/Filter
    • Task Management Software
    • Territory Management
    • Third Party Integrations
    • Workflow Management Software

    Alternatives

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    Salesforce Sales Cloud

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    #2 Alternative to HubSpot Sales Hub
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    Zoho CRM

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    #3 Alternative to HubSpot Sales Hub
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    Reviews

    Overall rating

    4.5 /5
    (308)
    Value for Money
    4.2/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.4/5

    Already have HubSpot Sales Hub?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 308
    Juan M.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    The go-to-CRM for startups growing from small to medium fast

    Reviewed on 31/08/2021

    Hubspot is a robust CRM that can take SMB sales operations a long way.
    Keeps things simple and...

    Hubspot is a robust CRM that can take SMB sales operations a long way.
    Keeps things simple and easy to use. For advance sales analytics and marketing automation you may have to look for additional tools.

    Pros

    Intuitive, easy to use, and it is effortless to customize. Hubspot sales and marketing modules complement effectively with each other. Workflows features allow to automate marketing efforts, allowing to scale operations smoothly.
    It integrates smoothly with Gmail suite products, and mainstream business tools.

    Cons

    It does not count with advance lead scoring tools. Lead interaction tracking is limited. Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may start falling short.

    Alternatives Considered

    Salesforce Sales Cloud and Zoho CRM

    Reasons for Choosing HubSpot Sales Hub

    Nimble was not easy to use and suffer from limited functionalities. Hubspot was a mainstream, well-known reliable and proven CRM.

    Switched From

    Nimble

    Reasons for Switching to HubSpot Sales Hub

    Hubspot was well known and cheaper
    Meredith B.
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Quickly Scale Up Your Sales Team

    Reviewed on 04/11/2021

    We are able to track what our sales team is doing and report on it in a way that is easy for...

    We are able to track what our sales team is doing and report on it in a way that is easy for leadership and the team to understand
    We are able to track goals, hit rate, forecast, and more

    Pros

    HubSpot has increased our close rate, sales volume, and contact database. It has been a huge value add to our organization and we have much more accurate and usable data.

    Cons

    It does require a dedicated person to implement but their support team is incredible

    Alternatives Considered

    Salesforce Sales Cloud and SugarCRM

    Reasons for Choosing HubSpot Sales Hub

    Act was not able to handle our business needs and is not user-friendly or geared towards modern operations

    Switched From

    Act!

    Reasons for Switching to HubSpot Sales Hub

    Price and overall offering. Best capabilities for our neds.
    Lenolon E.
    Overall rating
    • Industry: Insurance Software
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    HubSpot Review

    Reviewed on 09/12/2021

    Great for tracking and organizing important customer information

    Great for tracking and organizing important customer information

    Pros

    Functionality. Ease of use and integration with my caller ID for managing customer interaction.

    Cons

    I would love to be able to see text correspondence with customers

    Simon F.
    Overall rating
    • Industry: Legal Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 3.0 /10

    Awesome product, absolutely terrible onboarding experience

    Reviewed on 22/03/2021

    HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've...

    HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

    Pros

    Ease of use and automation capabilities.

    Cons

    The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

    Alternatives Considered

    Zoho CRM and Pipedrive

    Reasons for Switching to HubSpot Sales Hub

    Ease of use and level of automation by design in the system.
    Patrick M.
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Hubspot Sales Hub is great marketing CRM but lacks in comprehensive sales engagement.

    Reviewed on 27/09/2021

    It's better for marketing. The tracking of prospects and stages of their progress in a pipeline is...

    It's better for marketing. The tracking of prospects and stages of their progress in a pipeline is negligible. They have what's called the "Deals" section, but when dealing with a true Enterprise client, there is a significant amount of detail that needs to be tracked and Hubspot is not capable of handling this type of sales process. Another issue is keeping track of work that needs to be done. For example, we were taught by HubSpot to use the "Tasks" center for keeping track of activities or future actions. Well, if you schedule a follow-up, and the day comes that the follow-up needs to be completed, you are instructed to just change the date doesn't he follow up to keep that activity at the top of that prospects feed. Otherwise, it gets lost in the activity feed for that client. There is no pipeline that you can create for accounts you are working on. Their workaround is using the deals section, but the deals are then used by management to track forecasting and other numbers. Personally, I feel there should be a completely separate module that houses the different stages as opposed to this. Customer service is great and that's about it.

    Pros

    I like Hubspot for the simple fact that it's aesthetically pleasing. Its basic functionality is easy to learn and customize the platform was very simple. I like the marketing capabilities and ability to generate email templates.

    Cons

    There is a lot that I don't like about Hubspot. For starters, adding people to an email campaign is by far the most painstaking, time-consuming, and illogical process ever created. To be clear, part of the reason is that Hubspot charges you extra to add people faster to a campaign. They know this, and it's their way of forcing you to purchase a more expensive version of their software. For example, when you have finished creating a campaign and you now want to add people to that campaign, instead of going directly to your list of candidates and clicking on "add to campaign" you have to go to the campaigns that you've created, click on add person, and then search by that person's name or email, so not only do you have to have another screen open to know that person's information, but you can only add one person at a time! It takes upwards of 8 hours to add 50 people to one campaign. Secondly, is the ability to customize the "log not, log a call, log email" section. Instead of the system tracking when a call has been completed, or an email sent, in order to get "credit" for that email or phone call made, you need to perform an additional task by click on the "log call" feature for the system to actually capture a logged call. This is incredibly annoying as your doubling the tasks. This section also isn't customizable. Therefore if for example, you want to message someone on Linkedin you cant go back to HubSpot and log that message. There's no way to track that message.

    Showing 5 reviews of 308 Read all reviews

    HubSpot Sales Hub FAQs

    Below are some frequently asked questions for HubSpot Sales Hub.

    HubSpot Sales Hub offers the following pricing plans:

    • Starting from: $50.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    HubSpot Sales: FREE - $0/month - for the individual sales rep. HubSpot Sales Starter: $50/user/month - for sales teams. HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.

    HubSpot Sales Hub has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    HubSpot Sales Hub supports the following languages:

    English, French, German, Japanese, Portuguese, Spanish

    HubSpot Sales Hub supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HubSpot Sales Hub integrates with the following applications:

    Gmail, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Microsoft 365, Microsoft Outlook

    HubSpot Sales Hub offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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