About HotSchedules

HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training.

Users can manage time-off and shift-swap requests remotely using the native Android and iOS mobile apps, which are accessible to all employees. Store documents and employee information on a cloud-based database for access any time, anywhere. Use the HotSchedules Recruit tool to source and hire staff economically and the 'Schoox' tool to arrange training courses for employees.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HotSchedules

Key benefits of HotSchedules

  • Automatically schedule employees, create rosters and communicate information to staff.

  • The HotSchedules mobile app makes the work schedule, roster and time-off & shift-swap requests accessible for staff.

  • Automatically forecast sales levels and labor requirements before generating reports to better understand business performance and needs.

  • Overtime alerts notify users when someone is projected to hit overtime and how much it’s going to cost.

  • Source staff economically through referrals from other staff.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to HotSchedules

    Images

    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
    HotSchedules Software - The scheduling calendar allows users to create and edit shifts
    HotSchedules Software - Sales and labor summary reports provide business insight
    HotSchedules Software - Users can view labor snapshots across multiple regions or locations
    HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers
    HotSchedules Software - Employees can view their own schedule using the mobile app
    HotSchedules Software - Reports can be generated to analyze business performance
    HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost
    View 9 more
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more HotSchedules Software - The scheduling calendar allows users to create and edit shifts HotSchedules Software - Sales and labor summary reports provide business insight HotSchedules Software - Users can view labor snapshots across multiple regions or locations HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers HotSchedules Software - Employees can view their own schedule using the mobile app HotSchedules Software - Reports can be generated to analyze business performance HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost

    Features

    Total features of HotSchedules: 63

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking Software
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Clock In / Out
    • Compliance Management
    • Cost Management
    • Customizable Templates
    • Document Management Software
    • Drag & Drop
    • Employee Database
    • Employee Management
    • Employee Scheduling Software
    • Employee Self Service
    • Employee Time Tracking
    • Facility Scheduling
    • For Healthcare
    • Forecasting
    • Group Scheduling
    • Kitchen / Menu Management
    • Labor Cost Reporting
    • Labor Forecasting
    • Leave Tracking
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Multi-Location
    • Online Booking
    • Online Time Clock
    • Overtime Calculation
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Projections
    • Real Time Notifications
    • Real-time Updates
    • Recruitment Management
    • Reporting & Statistics
    • Reporting/Analytics
    • SMS Messaging
    • Sales Reports
    • Schedule Distribution
    • Scheduling Software
    • Shift Swapping
    • Skills Tracking
    • Task Management Software
    • Task Scheduling
    • Team Calendars
    • Time & Attendance
    • Time Clock Software
    • Time Off Requests
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce

    Alternatives

    Homebase

    4.6
    #1 Alternative to HotSchedules
    Homebase is an employee scheduling, time tracking, hiring, and communications tool for businesses and their employees...

    ClockShark

    4.7
    #2 Alternative to HotSchedules
    ClockShark is the leading time tracking and scheduling software built for local construction, field service and...

    Deputy

    4.7
    #3 Alternative to HotSchedules
    Deputy is an all-in-one employee scheduling, time & attendance, tasking & communication platform, with mobile apps...

    Dusk IOP

    4.9
    #4 Alternative to HotSchedules
    Designed to help customers grow their businesses with task, job and project management tools that connect to your...

    Reviews

    Overall rating

    4.4 /5
    (414)
    Value for Money
    4.1/5
    Features
    4.2/5
    Ease of Use
    4.2/5
    Customer Support Software
    4.2/5

    Already have HotSchedules?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 414
    Eldridge G.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 5,001-10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Your Schedule On The Go!

    Reviewed on 06/10/2020

    Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster...

    Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!

    Pros

    I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter! Set up an email or a Gmail account and it's delivered right to your inbox! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason!

    Cons

    I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning.

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great tool to schedule your employees

    Reviewed on 18/03/2020

    Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it...

    Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.

    Pros

    I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.

    Cons

    Constantly changing the format. Right after I'm used to one they changing it again.

    Gilberto V.
    Overall rating
    • Industry: Restaurants
    • Company size: 201-500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 3.0 /10

    Customer service doesn't answer

    Reviewed on 17/11/2021

    the customer service is inexistent

    the customer service is inexistent

    Pros

    Pretty easy to schedule the app for the employee is working well

    Cons

    the Toast integration doesn't work and is impossible to understand why

    Heidi V.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Hotschedules is so easy to use

    Reviewed on 04/11/2021

    Pros

    Hotschedules changed the restaurant industry when it came out. I have worked in the industry for over 10 years, so when this software came out. It really changed the industry. Before we would have to wait for a photo of our schedules and sometimes we would miss our shifts or getting our shifts covered was so difficult. When hotschedules came out , you never wondered when your shift was. You are reminded when you have a shift and if you need a shift covered you simply post it up. It is a secure way to have everyone feel accountable and be accountable for work.

    Cons

    The only thing I had a trouble with when I first started using hotschedules was understanding how to update my availability for work but once someone showed me its a no brainer.

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The Software That Changed Scheduling

    Reviewed on 22/06/2021

    HotSchedules is so much more than just a mere scheduling software for companies. It is a way to...

    HotSchedules is so much more than just a mere scheduling software for companies. It is a way to empower your employees by giving them the ability to switch their shifts around in the event that something happens abruptly in life and you can’t help but miss a shift. It has eliminated the anxious feeling you get wondering if the person you asked to cover your shift is going to follow through or not by opening the shift up to all employees to pick up for themselves if it fits their schedules.

    Pros

    This software was game changing from the very first moment I used it in the restaurant industry. In the past, I had found myself in situations at work where I had thought I had another teammate’s spoken word that they would switch shifts with me and that would be enough to clear my name in the event that something went wrong and they didn’t end up showing up. Little did I know that would not be the case and I am going to be held responsible instead of getting into a petty battle of he/said she/said with my coworker. Enter HotSchedules, a software aimed at eliminating that prospect from happening in your workplace again. Not only does this software put the power of controlling your schedule if you have a last minute emergency, it also carries that message of the switching of shifts to the highest form of management. It’s an intuitive and life changing software that I wish every company would implement for its employees.

    Cons

    I honestly am trying to rack my brain for anything I felt was negative throughout my experience using HotSchedules and I can truthfully say that not once did this software let me down. People picked up shifts because they actually wanted the extra work and it eliminates the need to single out a coworker and put the pressure on them and opens the shift up for the possibility of any team member to pick it up.

    Showing 5 reviews of 414 Read all reviews

    HotSchedules FAQs

    Below are some frequently asked questions for HotSchedules.

    HotSchedules offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact HotSchedules for pricing information.

    HotSchedules has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    HotSchedules supports the following languages:

    English, Spanish

    HotSchedules supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HotSchedules integrates with the following applications:

    NCR Aloha, Plate IQ, Toast POS

    HotSchedules offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for HotSchedules.