HotSchedules

Conquer Every Shift with HotSchedules, Powered by Fourth

About HotSchedules

HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training.

Users can manage time-off and shift-swap requests remotely using the native Android and iOS mobile apps, which are accessible to all employees. Store documents and employee information on a cloud-based database for access any time, anywhere. Use the HotSchedules Recruit tool to source and hire staff economically and the 'Schoox' tool to arrange training courses for employees.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HotSchedules

Key benefits of HotSchedules

  • Create 100% compliant schedules with optimal labor mixes based on demand forecasting

  • Give your team flexibility with easy trade and shift swapping from HotSchedules app, rated the #1 business app for + years

  • Out-of-the-box dashboards slice and dice aggregated labor data for regional or corporate analysis while store-level reporting helps managers keep track of KPIs from shift-to-shift.

  • Prevent time theft, overtime, and missed breaks with HotSchedules' Time & Attendance capabilities

  • Completely avoid sub-minimum wage payouts and other payroll missteps

  • Ensure operational and brand standards across all your locations with HotSchedules' digital Logbook, complete with task management lists, store logs, staff journals, and food safety compliance monitoring.

  • Provide your employees access to on-demand pay (free for businesses and their employees)
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to HotSchedules

    Images

    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
    HotSchedules Software - The scheduling calendar allows users to create and edit shifts
    HotSchedules Software - Sales and labor summary reports provide business insight
    HotSchedules Software - Users can view labor snapshots across multiple regions or locations
    HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers
    HotSchedules Software - Employees can view their own schedule using the mobile app
    HotSchedules Software - Reports can be generated to analyze business performance
    HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost
    View 12 more
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
    HotSchedules Software - The scheduling calendar allows users to create and edit shifts
    HotSchedules Software - Sales and labor summary reports provide business insight
    HotSchedules Software - Users can view labor snapshots across multiple regions or locations
    HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers
    HotSchedules Software - Employees can view their own schedule using the mobile app
    HotSchedules Software - Reports can be generated to analyze business performance
    HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost

    Features

    Total features of HotSchedules: 77

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking Software
    • Automated Scheduling
    • Availability Management
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Clock In / Out
    • Collaboration Tools
    • Compliance Management
    • Compliance Tracking
    • Cost Management
    • Customer History
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Management Software
    • Document Storage
    • Drag & Drop
    • Employee Database
    • Employee Management
    • Employee Profiles
    • Employee Scheduling Software
    • Employee Self Service
    • Employee Time Tracking
    • Facility Scheduling
    • Forecasting
    • Group Scheduling
    • Labor Cost Reporting
    • Labor Forecasting
    • Leave Tracking
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Language
    • Multi-Location
    • Online Booking
    • Online Time Clock
    • Overtime Calculation
    • Payroll Management
    • Performance Management
    • Performance Metrics
    • Point of Sale (POS)
    • Projections
    • Real Time Notifications
    • Real-time Updates
    • Recruitment Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • SMS Messaging
    • Sales Reports
    • Sales Trend Analysis
    • Schedule Distribution
    • Scheduling Software
    • Shift Swapping
    • Sick Leave Tracking
    • Skills Tracking
    • Task Management Software
    • Task Progress Tracking
    • Task Scheduling
    • Team Calendars
    • Third Party Integrations
    • Time & Attendance
    • Time Clock Software
    • Time Off Management
    • Time Off Requests
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce

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    Reviews

    Overall rating

    4.4 /5
    (436)
    Value for Money
    4.1/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.2/5

    Already have HotSchedules?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 436
    Brittany
    Overall rating
    • Industry: Food & Beverages
    • Company size: 10,000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    HotSchedules made life easier

    Reviewed on 06/11/2022

    Pros

    I used this software when I worked at Cheddars Scratch Kitchen as a server, made it much easier to keep up with my schedule and trade,drop,or pick up shifts. And really easy to use and understand!

    Cons

    Sometimes there was a bit of a time delay on the app that made me to late to drop or pick up shifts but only sometimes.

    Jack
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Powerful

    Reviewed on 03/11/2022

    I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the...

    I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the slow and clunky loading and saving of data though.

    Pros

    A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick pay and holiday calculation - employee checklists etc - The payroll integration was excellent also.

    Cons

    unfortunately we found it to be very slow and glitchy, often having to refresh the webpage, or being unable to load properly.

    Verified Reviewer
    Overall rating
    • Industry: Media Production
    • Company size: 1,001-5,000 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Good, but needs work

    Reviewed on 03/11/2022

    Pros

    HotSchedules made looking at the schedule for work simple and easy to understand

    Cons

    The collaboration between workers is a complicated process

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The Software That Changed Scheduling

    Reviewed on 22/06/2021

    HotSchedules is so much more than just a mere scheduling software for companies. It is a way to...

    HotSchedules is so much more than just a mere scheduling software for companies. It is a way to empower your employees by giving them the ability to switch their shifts around in the event that something happens abruptly in life and you can’t help but miss a shift. It has eliminated the anxious feeling you get wondering if the person you asked to cover your shift is going to follow through or not by opening the shift up to all employees to pick up for themselves if it fits their schedules.

    Pros

    This software was game changing from the very first moment I used it in the restaurant industry. In the past, I had found myself in situations at work where I had thought I had another teammate’s spoken word that they would switch shifts with me and that would be enough to clear my name in the event that something went wrong and they didn’t end up showing up. Little did I know that would not be the case and I am going to be held responsible instead of getting into a petty battle of he/said she/said with my coworker. Enter HotSchedules, a software aimed at eliminating that prospect from happening in your workplace again. Not only does this software put the power of controlling your schedule if you have a last minute emergency, it also carries that message of the switching of shifts to the highest form of management. It’s an intuitive and life changing software that I wish every company would implement for its employees.

    Cons

    I honestly am trying to rack my brain for anything I felt was negative throughout my experience using HotSchedules and I can truthfully say that not once did this software let me down. People picked up shifts because they actually wanted the extra work and it eliminates the need to single out a coworker and put the pressure on them and opens the shift up for the possibility of any team member to pick it up.

    Eldridge
    Overall rating
    • Industry: Food & Beverages
    • Company size: 5,001-10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Your Schedule On The Go!

    Reviewed on 06/10/2020

    Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster...

    Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!

    Pros

    I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter! Set up an email or a Gmail account and it's delivered right to your inbox! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason!

    Cons

    I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning.

    Showing 5 reviews of 436 Read all reviews

    HotSchedules FAQs

    Below are some frequently asked questions for HotSchedules.

    HotSchedules offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Contact HotSchedules, powered by Fourth, for pricing information.

    HotSchedules has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    HotSchedules supports the following languages:

    English, Spanish

    HotSchedules supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HotSchedules integrates with the following applications:

    Brink POS, Future POS, Heartland Restaurant, JTECH Table Management, NCR Aloha, POSitouch, Plate IQ, Restaurant Manager, Revel Systems, Silverware Avrio, Squirrel POS, Toast POS, Upserve, onePOS

    HotSchedules offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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