About HotSchedules

HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training.

Users can manage time-off and shift-swap requests remotely using the native Android and iOS mobile apps, which are accessible to all employees. Store documents and employee information on a cloud-based database for access any time, anywhere. Use the HotSchedules Recruit tool to source and hire staff economically and the 'Schoox' tool to arrange training courses for employees.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to HotSchedules

Key benefits of HotSchedules

  • Automatically schedule employees, create rosters and communicate information to staff.

  • The HotSchedules mobile app makes the work schedule, roster and time-off & shift-swap requests accessible for staff.

  • Automatically forecast sales levels and labor requirements before generating reports to better understand business performance and needs.

  • Overtime alerts notify users when someone is projected to hit overtime and how much it’s going to cost.

  • Source staff economically through referrals from other staff.
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to HotSchedules

    Images

    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
    HotSchedules Software - The scheduling calendar allows users to create and edit shifts
    HotSchedules Software - Sales and labor summary reports provide business insight
    HotSchedules Software - Users can view labor snapshots across multiple regions or locations
    HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers
    HotSchedules Software - Employees can view their own schedule using the mobile app
    HotSchedules Software - Reports can be generated to analyze business performance
    HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost
    View 12 more
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules video
    HotSchedules Software - The HotSchedules platform allows users to manage tasks, scheduled, availability, and more
    HotSchedules Software - The scheduling calendar allows users to create and edit shifts
    HotSchedules Software - Sales and labor summary reports provide business insight
    HotSchedules Software - Users can view labor snapshots across multiple regions or locations
    HotSchedules Software - Swaps can be requested by employees and approved or denied by mangers
    HotSchedules Software - Employees can view their own schedule using the mobile app
    HotSchedules Software - Reports can be generated to analyze business performance
    HotSchedules Software - Managers can review employee's total hours worked and scheduled, and analyze the cost

    Features

    Total features of HotSchedules: 61

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking Software
    • Automated Scheduling
    • Availability Management
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Clock In / Out
    • Compliance Management
    • Cost Management
    • Customizable Templates
    • Document Management Software
    • Drag & Drop
    • Employee Database
    • Employee Management
    • Employee Scheduling Software
    • Employee Self Service
    • Employee Time Tracking
    • Facility Scheduling
    • Forecasting
    • Group Scheduling
    • Kitchen / Menu Management
    • Labor Cost Reporting
    • Labor Forecasting
    • Leave Tracking
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Multi-Location
    • Online Booking
    • Online Time Clock
    • Overtime Calculation
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Projections
    • Real Time Notifications
    • Real-time Updates
    • Recruitment Management
    • Reporting & Statistics
    • Reporting/Analytics
    • SMS Messaging
    • Sales Reports
    • Schedule Distribution
    • Scheduling Software
    • Shift Swapping
    • Skills Tracking
    • Task Management Software
    • Task Scheduling
    • Team Calendars
    • Time & Attendance
    • Time Clock Software
    • Time Off Requests
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce

    Alternatives

    Homebase

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    ClockShark

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    ClockShark is the leading time tracking and scheduling software built for local construction, field service and...

    Deputy

    4.6
    #3 Alternative to HotSchedules
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    Factorial

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    Reviews

    Overall rating

    4.4 /5
    (426)
    Value for Money
    4.1/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.2/5

    Already have HotSchedules?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 426
    Eldridge G.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 5,001-10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Your Schedule On The Go!

    Reviewed on 06/10/2020

    Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster...

    Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!

    Pros

    I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter! Set up an email or a Gmail account and it's delivered right to your inbox! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason!

    Cons

    I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning.

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great tool to schedule your employees

    Reviewed on 18/03/2020

    Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it...

    Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.

    Pros

    I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.

    Cons

    Constantly changing the format. Right after I'm used to one they changing it again.

    Kevin A.
    Overall rating
    • Industry: Utilities
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    The Problem with Hotschedules

    Reviewed on 09/06/2022

    Pros

    Active and responsive updates that ensure the user is aware of any changes and modifications in their scheduling, an overall problem free experience with very few bugs and glitches.

    Cons

    There is no consistency between the various ports of the apps, except for the lackluster user interface. The constant log-outs is annoying even though it is a security measure and most importantly the fact employees have to pay to see their schedule in a usable manner.

    Darius C.
    Overall rating
    • Industry: Food Production
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The Best App In Its Category

    Reviewed on 24/04/2022

    I enjoy using Hotschedules, its very beneficial especially to businesses with with more than a...

    I enjoy using Hotschedules, its very beneficial especially to businesses with with more than a couple employees.

    Pros

    Hotschedules is simple, I simply log onto the app and view what I need to look at! For me this is all I need. A great majority of apps will make you jump through irritating loops just to see a schedule or request time off Hotschedules doesn't. Please, if you are a manager who does any type of scheduling for a small or big business. I recommend Hotschedules you will not be disappointed!

    Cons

    Sense I've been using Ho schedules my only complaint has is being signed out randomly. I think that is due too having an apple iPhone. I'm not sure if android or other devices have the same issues.

    Erik K.
    Overall rating
    • Industry: Graphic Design Software
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Hot schedules review

    Reviewed on 24/09/2019

    My overall experience has been very good. I always knew when I was working next and never missed...

    My overall experience has been very good. I always knew when I was working next and never missed work or was late to a shift because of it!

    Pros

    What I liked most about hot schedules is always being organized and being able to see my schedule ahead of time, eliminating the need to write it down or call/go in person to see when I was working next.

    Cons

    What I liked least is that not enough companies are using it! It’s a great platform, so I have nothing negative to say.

    Showing 5 reviews of 426 Read all reviews

    HotSchedules FAQs

    Below are some frequently asked questions for HotSchedules.

    HotSchedules offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact HotSchedules for pricing information.

    HotSchedules has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    HotSchedules supports the following languages:

    English, Spanish

    HotSchedules supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HotSchedules integrates with the following applications:

    NCR Aloha, Plate IQ, Toast POS

    HotSchedules offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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