
About HotSchedules
HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training.
Users can manage time-off and shift-swap requests remotely using the native Android and iOS mobile apps, which are accessible to all employees. Store documents and employee information on a cloud-based database for access any time, anywhere. Use the HotSchedules Recruit tool to source and hire staff economically and the 'Schoox' tool to arrange training courses for employees.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to HotSchedules
Key benefits of HotSchedules
Devices
Business size
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English, Spanish
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to HotSchedules
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Features
Total features of HotSchedules: 61
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Reviews
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- Industry: Food & Beverages
- Company size: 5,001-10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Your Schedule On The Go!
Reviewed on 06/10/2020
Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster...
Wonderful! I can easily access using the app from my phone a comprehensive view of todays roster and more! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive!
Pros
I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter! Set up an email or a Gmail account and it's delivered right to your inbox! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason!
Cons
I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning.
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great tool to schedule your employees
Reviewed on 18/03/2020
Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it...
Using for 7 years and if they would not keep changing the format I could say I love it. Anyhow it is great app for managers, easy quick access to employees list, phone numbers, emails and etc.
Pros
I'm doing schedules for my employees weekly and this app has few great features. Coping, modifying and automatically feeling schedules are only few of them.
Cons
Constantly changing the format. Right after I'm used to one they changing it again.
- Industry: Utilities
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
The Problem with Hotschedules
Reviewed on 09/06/2022
Pros
Active and responsive updates that ensure the user is aware of any changes and modifications in their scheduling, an overall problem free experience with very few bugs and glitches.
Cons
There is no consistency between the various ports of the apps, except for the lackluster user interface. The constant log-outs is annoying even though it is a security measure and most importantly the fact employees have to pay to see their schedule in a usable manner.
- Industry: Food Production
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Best App In Its Category
Reviewed on 24/04/2022
I enjoy using Hotschedules, its very beneficial especially to businesses with with more than a...
I enjoy using Hotschedules, its very beneficial especially to businesses with with more than a couple employees.
Pros
Hotschedules is simple, I simply log onto the app and view what I need to look at! For me this is all I need. A great majority of apps will make you jump through irritating loops just to see a schedule or request time off Hotschedules doesn't. Please, if you are a manager who does any type of scheduling for a small or big business. I recommend Hotschedules you will not be disappointed!
Cons
Sense I've been using Ho schedules my only complaint has is being signed out randomly. I think that is due too having an apple iPhone. I'm not sure if android or other devices have the same issues.

- Industry: Graphic Design Software
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Hot schedules review
Reviewed on 24/09/2019
My overall experience has been very good. I always knew when I was working next and never missed...
My overall experience has been very good. I always knew when I was working next and never missed work or was late to a shift because of it!
Pros
What I liked most about hot schedules is always being organized and being able to see my schedule ahead of time, eliminating the need to write it down or call/go in person to see when I was working next.
Cons
What I liked least is that not enough companies are using it! It’s a great platform, so I have nothing negative to say.
HotSchedules FAQs
Below are some frequently asked questions for HotSchedules.Q. What type of pricing plans does HotSchedules offer?
HotSchedules offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact HotSchedules for pricing information.
Q. Who are the typical users of HotSchedules?
HotSchedules has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does HotSchedules support?
HotSchedules supports the following languages:
English, Spanish
Q. Does HotSchedules support mobile devices?
HotSchedules supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does HotSchedules integrate with?
HotSchedules integrates with the following applications:
NCR Aloha, Plate IQ, Toast POS
Q. What level of support does HotSchedules offer?
HotSchedules offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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