Timely

Booking Software for Hair, Beauty & Wellbeing Professionals

About Timely

Manage and grow a successful business from anywhere. Timely is the user friendly software for businesses.

Timely runs on all your devices, giving you the freedom to run your business on the go.

Make life easier for your clients with online bookings and automated SMS & email appointment reminders. Boost client retention with VIP discounts and email marketing. Store all your client information in one place with notes and automated sales and appointment tracking.

Managing your team is a breeze with Timely. Set staff permissions, turn on automatic day sheets, and rest easy knowing your team can access Timely from their own devices as well. Become a data-driven business with real-time staff sales and productivity reports.

Protect your business with fully integrated digital forms. Create unlimited forms to be completed in store, or send to your clients via email or SMS to be completed at home. Details are automatically synced and saved to the client's profile saving you time and guaranteeing easy access to important information.

Customise Timely to suit your business with add-ons like Microsoft Outlook, Google Calendar or Apple Calendar. Connect powerful add-ons for accounting (Xero, MYOB, Quickbooks), retail (Vend) and email marketing (MailChimp).

Setting up your account is simple. If you're coming from another system, we have a dedicated migration team ready to help move your data across. Our world class support team are fast and friendly, available on live chat, email, or phone.

No contracts, hidden costs or cancellation fees. Monthly subscriptions start at $20.

Pricing starting from:

A$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Timely

Be open for business 24/7 - Online bookings
Clients can book appointments on your website, Facebook page or your free Timely mini-website. Take payments online & email invoices!

Work anywhere at anytime - Mobile access
Your Timely account is hosted in the cloud, meaning you can access it from anywhere at anytime. See your appointments from your phone!

See your bookings on a calendar - Calendar Schedule
Navigate your schedule by staff, location, day, week or month using the calendar. Quickly and easily book, re-book and edit bookings in just a few clicks. Use the sidebar to search your customer records, history and notes. All from the same screen.

Keep in touch with your customers - Automated Reminders
Reduce your no-shows by automatically confirming appointments. Send SMS & email reminders, & automate your daily tasks.

Show me the money - Point of Sale
The built in point-of-sale means you can use Timely to take care of your invoicing and online payments. You can sell your services, products and even bundle them in packages.

Know your Numbers - Powerful Reports
Manage your schedule, promote your services and invoice clients. Keep & eye on your numbers with a variety of financial, staff & appointment reports.

Find more customers - Marketing tools
Make it easy for your customers to find you and book your services with SMS marketing. Connect your contact list to MailChimp and enjoy using the worlds most powerful email marketing tool.

Flex your muscle - Powerful Add-ons
Timely seamlessly integrates with other great software such as Xero, MYOB and Quickbooks (accounting), MailChimp (Email Marketing), Google Contacts and Calendars. Google Tag Manager, Zapier and iZettle, Paypal, Tyro, Smartpay and more.

Don’t break your bank - Affordable software
Whether you’re a solo operation or running a team our low monthly costs are affordable and flexible to the size of your business. It starts at $25 per month per staff member.

NO CONTRACTS, START UP COSTS OR CANCELLATION FEES.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, Germany, United Kingdom , India, Japan, Mexico, New Zealand, United States

Supported Languages

English

Pricing starting from:

A$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Timely Software - Get your business booked up
Timely Software - Keep your clients returning
Timely Software - Get powerful insights
Timely Software - Streamline your systems and free up your time
Timely Software - Friendly support when you need it
Timely Software - Scale your business
View 7 more
Timely video
Timely Software - Get your business booked up
Timely Software - Keep your clients returning
Timely Software - Get powerful insights
Timely Software - Streamline your systems and free up your time
Timely Software - Friendly support when you need it
Timely Software - Scale your business

Features

Total features of Timely: 100

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Employee Management
  • Employee Scheduling Software
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management Software
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation Software
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Payment Processing Software
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Promotions Management
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling Software
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Task Management Software
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Wait List Management
  • Website Integration

Alternatives

Time Tracker

4.4
#1 Alternative to Timely
Time Tracker by eBillity is a timekeeping application for business teams of all sizes. A simple and affordable solution...

Square Point of Sale

4.7
#2 Alternative to Timely
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Acuity Scheduling

4.8
#3 Alternative to Timely
Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or...

Power Diary

4.6
#4 Alternative to Timely
Power Diary is a practice management software designed to help health professionals streamline their health clinic...

Reviews

Overall rating

4.7 /5
(642)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

Already have Timely?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 642
Janelle
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great customer service, flexible plans to suit all our needs

Reviewed on 24/10/2017

Access 24/7 from wherever we are. Payments from our clients at all hours of the day as they book...

Access 24/7 from wherever we are. Payments from our clients at all hours of the day as they book their appointments online.

Pros

The simplicity, it's easy to use and understand. No staff trainer required to use it, self explanatory. Easy to review calendar. Easy access from computer, devices or phones anywhere.

Cons

It doesn't do a cash daily reconciliation or detailed breakdown of what is coming in each day. A few more email options to personalise follow ups with clients and rebooking reminder emails. It would be better if there were more fields we could fill in for each client and personalise them according to what we need to know about them.

Natasha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Timely Software reviewed by a Software Extremist

Reviewed on 27/05/2021

Accessibility and modernity have become key benefits of doing business with Natashas Skin Spa, and...

Accessibility and modernity have become key benefits of doing business with Natashas Skin Spa, and of working for us.
Staff are perceived as more professional, feel more professional, and provide an overall better client experience. Clients and staff benefit, business makes more money, I personally am free to work from anywhere I like due to full time access via the cloud, and I now take month long holidays instead of being tied to the premises.

Pros

The best thing is the improved income - more bookings, more online bookings, more repeat bookings, more free marketing content produced by staff using the photo diary feature.

Cons

Needs a strong set of reporting filters added to enable segmented marketing.

Alternatives Considered

Square Point of Sale, ZENOTI, Phorest, Square Appointments, and Ovatu

Reasons for Choosing Timely

I am forbidden to discuss this by a legally binding Non-Disclosure Agreement with Shortcuts Software. I was with them for 11 years prior to moving and can say I am happy I moved, my business progressed in leaps and bounds once I did.

Reasons for Switching to Timely

I created a spreadsheet. In one column I listed every step of an ideal Client Experience Journey, writing what I wanted the software to do at that point. I then called every salon software brand on the market which I could get in touch with, and asked them what their software would do/if it could achieve, that step on my Client Experience Journey. This is the opposite of what most spas will do - they usually call the software company who sells them the SOFTWARE's journey. Then the spa owner flexes their business to match the software. You should not have to do that. For each software I considered, I filled in the spreadsheet with a yes, no, in development, expected development date, and details of how that feature/step worked inside that software. This took me several years, and of course had to be updated all at once at the very end to see if anything had changed. The interesting thing was that most brands had NOT delivered on their development promises that 'that feature is coming'...Timely was the only one who did deliver. In the time I was looking at it, they delivered 26 of the 34 things I wanted to be improved, including key things such as a Rewards Program. I therefore know, unequivocally, that Timely Software is the brand of software that comes closest to achieving the perfect Client Experience Journey. I have seen so many improvements in it that my Client Experience Map is now nearly perfect. I am about to renew for another year.

Response from Timely

Thank you so much for sharing your experience, Natasha. We really appreciate the consideration you put in when you chose us and we're thrilled to hear how we'll you're getting on - especially the month long holidays! x

Della
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

I only wish the customer support would be honest, forthcoming, and helpful.

Reviewed on 02/11/2022

I'm looking for a new provider

I'm looking for a new provider

Pros

Easy for setup and use, for me and my clients they act like a politician!

Cons

Any software PROBLEMS DON'T GET ADDRESSED PROPERLY

Sally
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Many love this software, but it wasn't for me.

Reviewed on 04/08/2022

I think the quality was excellent. It was on the more expensive side but I guess you get what you...

I think the quality was excellent. It was on the more expensive side but I guess you get what you pay for.

Pros

I found it easy to use and had all the features you could need.

Cons

I didn't like that it was developed in the US, and I'm in Australia so I have now found a local product to use/support

Alternatives Considered

Power Diary, Acuity Scheduling, and Splose

Reasons for Switching to Timely

I liked the features.
Sumeet
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Timely

Reviewed on 10/04/2022

Excellent product and features that are at a very reasonable price. The software offers more...

Excellent product and features that are at a very reasonable price. The software offers more features that we don't utilize just yet, but may in the near future.

Pros

Integration with our current process and systems was easy. It actually made it more efficient. It is user-friendly and employees/clients find it to be "high-tech"

Cons

Sometimes the software lags (rarely) and requires us to stop and refresh/restart the program. The cost is reasonable but we wish it was slightly cheaper.

Alternatives Considered

Time Tracker, QuickBooks Time, and Timetastic
Showing 5 reviews of 642 Read all reviews

Timely FAQs

Below are some frequently asked questions for Timely.

Timely offers the following pricing plans:

  • Starting from: A$39.00/month
  • Pricing model: Subscription
  • Free Trial: Available

NO CONTRACTS, FREE 14 DAY TRIAL INNOVATE - Access sophisticated tools, giving you the ability to innovate and grow your business. $55 AUD per staff member per month, includes 300 SMS credit per staff £30 GPD per staff member per month, includes 300 SMS credit per staff ELEVATE - Grow your revenue and elevate your brand with powerful client marketing. $45 AUD per staff member per month, includes 200 SMS credit per staff £25 GPD per staff member per month, includes 200 SMS credit per staff BUILD- Make business easy with the foundations for managing appointments. $35 AUD per staff member per month, includes 100 SMS credit per staff £20 GPD per staff member per month, includes 100 SMS credit per staff BASIC - Take your pen and paper appointment book and make it digital. $25 AUD per staff member per month £15 GPD per staff member per month

Timely has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Timely supports the following languages:

English

Timely supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Timely integrates with the following applications:

Authorize.Net, Google Analytics 360, Google Calendar, Google Contacts, MYOB Business, Mailchimp, Meta for Business, PayPal, QuickBooks Online Advanced, Stripe, WordPress, Xero, Zapier, iZettle

Timely offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Timely.